Vodafone outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	5 days ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Andy Watson (@andywatson8) reported 3 minutes ago from Washington, England

  @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

• 
  breenster & 🐶 (@breenster) reported 7 minutes ago from Wylam, England

  @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

• 
  Graham (@BarbadoOne) reported 8 minutes ago from Chopwell, England

  @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

• 
  Slippy Underfoot #FBGC XY🎖 (@6thfret) reported 14 minutes ago from Newbiggin-by-the-Sea, England

  @SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.

• 
  Geoff Wade (@GeoffWadeSwim) reported 15 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  The coffee bell (@468jimmy) reported 17 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

• 
  Tinybuddyskunk (@liamsholder91) reported 19 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

• 
  ⭐️Jason⭐️ (@NewHartleyFire) reported 23 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

• 
  sarah martin (@sarah_1307) reported 27 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

• 
  Craig Bradshaw (@Cjreefdiver) reported 27 minutes ago from Whitley Bay, England

  @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

• 
  🦋Danielle🦋 (@d_n_g_x) reported 32 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now

• 
  Nichola Jane (@justnicholajane) reported 32 minutes ago from Ryton, England

  @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

• 
  Graeme A'Court (@court_graeme) reported 41 minutes ago from Blyth, England

  Terrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.

• 
  Andrea Sullivan (@Andreasullivan7) reported 44 minutes ago from Chopwell, England

  @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

• 
  Julie Brown (@espanajules) reported 48 minutes ago from Newburn, England

  @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

• 
  Dave John (@daveyboyfid) reported 50 minutes ago from Longbenton, England

  @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

• 
  Barry Potts (@BarryPotts1) reported 52 minutes ago from Wallsend, England

  @VodafoneUK no mobile phone Internet in the Ne10 area of Gateshead for around 6 weeks. Affecting lots of my colleagues on Vodafone too. Is there an issue?

• 
  Rob (@robhinds) reported 57 minutes ago from Blaydon-on-Tyne, England

  @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

• 
  Debbie (@debbieskywalker) reported 57 minutes ago from Walker Gate, England

  Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

• 
  Jonathan Miller (@JonnyMiller5) reported 58 minutes ago from Prudhoe, England

  @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Child of God (@LilKonfuse) reported 5 minutes ago

  Dear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.

• 
  el mono del mar (@JoelBlaackman) reported 6 minutes ago

  @VodafoneUK no WiFi all day and no communication on the issue, not ideal.

• 
  gman (@gg41r) reported 8 minutes ago

  So much for the stress free switching or however @VodafoneUK put it. Today's is my going live day with them. It's after 3pm...no Internet and after an hour speaking to tech help on the phone. Very poor service.

• 
  Martin Roberts (@M_AJ_Roberts) reported 13 minutes ago

  @VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services

• 
  K_Bogatyrev (@K_Bogatyrev) reported 14 minutes ago

  @VodafoneQatar @VodafoneGroup @VodafoneUK Support chat keeps getting closed without any solution. I’ve asked a simple question twice, and both times the chat was ended with no help. Very poor customer service.

• 
  Matt Finn Edwards (@mattfinnedwards) reported 15 minutes ago

  Hey @VodafoneUK is it a deliberate choice to not answer a question and try to end support chats early for reoccurring issues that you keep pretending don't exist? Is that why your Share Feedback link doesn't work as you already know #broadband #terribleservice

• 
  my (@vngtmy) reported 17 minutes ago

  @vodafoneuk I cannot call you, your chatbot cannot solve my issue, but it also can't put me through to an agent or add me to a queue for an agent. do I just die now?

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 20 minutes ago

  Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  MS (@_MartynStacey) reported 20 minutes ago

  @VodafoneUK @vodafone has terrible customer service

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 21 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on