Vodafone

Vodafone Outage Report in Ponteland, Northumberland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ponteland, Northumberland, England 02/03/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • janeyann261 Janet Mole (@janeyann261) reported from Ashington, England

    Worst customer service award is always going to be won hands down by @VodafoneUK

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DeeAir David Richards (@DeeAir) reported

    @VodafoneUK what’s going on with the 4g/5g data in Bristol (BS34) at the moment? Nothing flagged on your network status checker but web pages not loading on either data signal

  • FindlayLouis Louis Findlay 🇺🇦 (@FindlayLouis) reported

    @VodafoneUK you have the worse 5G ever, I’m sick of my phone never loading. What am I even paying for?

  • markgooner73uk MarkBaldwinuk73 (@markgooner73uk) reported

    @VodafoneUK been trying to purchase 2 apple watches from you, how hard can it be!!! Poor poor service. Nothing on your site works! Speak to agent on chat and they don’t seem bothered to want to help, I will go elsewhere

  • Tony_Bowling Tony Bowling (@Tony_Bowling) reported from Huddersfield, England

    @CityFibre Don’t use @VodafoneUK for your fibre connection in Kirklees, their customer service is terrible. 59 days since @CityFibre came out to connect and still nothing.

  • My_Crimson_Chin Jason (@My_Crimson_Chin) reported

    @thewossy @VodafoneUK However! Customer service while good when you cab get to someone... getting to someone who can actually help you was stressful. So depends what you hold as more valuable

  • bill2929g Bill G (@bill2929g) reported

    @VodafoneUK I have to juggle around 15 mins to find someone to explain my issues. You should remove that "stupid" call answering so-called system and consider getting a better one. I wasted 10 mins and hung up on me...

  • shaymen76 Steven Davidson (@shaymen76) reported

    @VodafoneUK Keep losing broadband in Halifax. Tried Tobi but stuck in a loop. Working at home too, really poor service.

  • TogaTheGreat TogaTheGreat (@TogaTheGreat) reported

    @VodafoneUK your website is the most unintuitive piece of **** ever. You send me a text telling me to check out my end of contract options and suggest a plan, I click to "See all SIMO Options" and I'm greeted with a screen telling me I'm not eligible to upgrade. ******* usless

  • AlexFroom Alex Froom (@AlexFroom) reported

    Hi @VodafoneUK - your mistake is damaging my credit file! Your online advisor says I have to call you about it - but if I call, your answer service tells me to contact an onilne advisor! I've wasted an hour now - how do I talk to someone, and how do I contact the ombudsman?

  • NigelBest6 Nigel Best (@NigelBest6) reported

    @VodafoneUK I have had an ongoing problem with Vodafone for over 4 months. Eventhough we are told calls are recorded, they still refuse to admit I was miss-sold a product. I was with Vodafone for over 10 years and still got treated like crap.