Vodafone Outage Report in Ponteland, Northumberland, England
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Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Janet Mole
(@janeyann261) reported
from
Ashington, England
Worst customer service award is always going to be won hands down by @VodafoneUK
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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teadrinker68
(@teadrinker68) reported
@VodafoneUK For 15 years I have bought a voucher & paid for what I use, out of MY credit, when I use it. When I run out of credit, I buy another voucher. That is what I had. That is what I want. The bundles, which I never agreed to, are not cost effective for my needs. I want pay as you go.
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Michael Mcaliskey®
(@MickMacca) reported
@VodafoneUK @CityFibre You are the worst partnership since Ian Brady and Myra Hindley
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Midnitejem
(@Rhomidnight) reported
@VodafoneUK Thanks Mac, I sent a DM but the person on the talk chat never actually fixed my connection issue, how do I get that resolved?
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pump your breaks, bro
(@EnnyJemima) reported
I’ve been a loyal customer to @VodafoneUK for 6 years.. peak that I can’t WiFi underground
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Sohaib Ashraf
(@SohaibAshrafUK) reported
@Morrisons your Preston Docks store has awful @VodafoneUK signal. Can’t even load my shopping list. Your wifi is utterly slow and does not work most of the time. Please consider fixing this.
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marion
(@marion23xxx) reported
Been with @VodafoneUK for over 12 years my phone bill has never been less than £150 pound a month my contract is due to end finally they can’t wave the upfront cost when they are the only company who have an upfront cost so think it’s time to move to @EE
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Kirsty Aris (Hillman)
(@KirstyAris) reported
@VodafoneUK Please could you advise the best email address for me to speak with customer service as I am having no luck with my store, online chat, or phone call.
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Wobbly
(@maninred_17) reported
Whatever you do.. don’t switch from @VodafoneUK to @ThreeUK .. honestly 3 have the worst signal coverage ever… you’ll be lucky to get 1 bar anywhere 🤮🤮🤮🤮
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Nes 💕
(@nescakes_) reported
@VodafoneUK customer service is so poor and it’s really annoying me because no one is even helping me? So what now?
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John Carlyle-Clarke
(@johncc) reported
@keithdsmall @VodafoneUK Yep, same ... GSM in the house is very hit and miss, and you mostly would need to wander around the garden until it picks up a signal.