Vodafone outages and service status in Ponteland, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ponteland, England
The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Phone | 3 months ago |
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Jennifer (@jennifercribbes) reported from Ashington, EnglandHi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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🦋Danielle🦋 (@d_n_g_x) reported from Newcastle upon Tyne, England@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Graeme A'Court (@court_graeme) reported from Blyth, EnglandTerrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.
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Rob (@robhinds) reported from Blaydon-on-Tyne, England@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Nichola Jane (@justnicholajane) reported from Ryton, England@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Dave John (@daveyboyfid) reported from Longbenton, England@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Graham (@BarbadoOne) reported from Chopwell, England@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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🏴Stephen Townsley (@stephent122) reported from Walker Gate, EnglandHad an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Ian Birch (@IanBirch1978) reported from Cramlington, England@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Slippy Underfoot #FBGC XY🎖 (@6thfret) reported from Newbiggin-by-the-Sea, England@SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.
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Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England@VodafoneUK why is the app not working for ??
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Janet Mole (@janeyann261) reported from Ashington, EnglandWorst customer service award is always going to be won hands down by @VodafoneUK
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Andrews (@jack_elliott96) reported@VodafoneUK When will you have RCS support for iOS please? It’s been a good while.
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LaurenceMarks (@laurencemarks64) reportedThe @VodafoneUK car tracker tag has to be one of the worst pieces of design I have encountered in years.. and thats saying something..
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Alli O'Hara No. 3665 on a translist... 🙄🤡🌍 (@badgersrock22) reported@VodafoneUK - we signed up to a new contract with a new phone. Not ONE WORD about the delivery of the new phone (I'm moving on from a housebrick!) but you've started charging us the new rate for the non existent phone - what next - do we cancel the whole shooting match?! Poor.
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Parisah Hussain (@ParisahHussain) reported@VodafoneUK Hi I am trying to speak to live agent, but the website is down! When will this be fixed?
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Jamie A (@JamieAdStories) reportedI am so fed up with @VodafoneUK as they are really rubbish when it comes to broadband and providing a contact to deal with problems.
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Cole80 (@Cole9189) reported@VodafoneUK oh dear.. not only do your chat team lie, you then offer compensation but never apply it to my bill & to top it off want to put me in a new 24 month contract because I’m moving house or charge me £60 cancellation fee, even though you owe me money. #Shenanigans #scam
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Wonko42 🐧 (@W0NK042) reported@VodafoneUK - Broadband issue in SG1 has been over 24hrs now. Any news on when it will be fixed?!?
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jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported@MartinSLewis I have I moved to @lebara from @VodafoneUK this week. Vodafone didn't offer a good deal so now I am paying £3 a month for 3 months then £7 a month thereafter Saving £7 a month. My number moved over without any issues
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Nick Lawton (@Pontemiller) reported@VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!
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James (@jimbles1967) reported@VodafoneUK My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.