Vodafone Outage Report in Ponteland, Northumberland, England
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Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Slippy Underfoot #FBGC XY🎖
(@6thfret) reported
from
Newbiggin-by-the-Sea, England
@SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Janet Mole
(@janeyann261) reported
from
Ashington, England
Worst customer service award is always going to be won hands down by @VodafoneUK
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Khaled Elarabi ®️
(@Khaled_Elarabi) reported
@VodafoneUK Dear Sir, I have a big problem with Vodafone Egypt, I am a loyal customer since 1999 over 22 years ago, my bills are always higher. The company suspended my line cuz I have two bills outstanding. Please help me and keep my line working. Khaled El Arabi +201001111767
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CE! 🕷
(@C_E) reported
£40? After I've lost today trying to persuade vodafone operatives to register the SIM (which they should have done immediately), and 4 days of business because @VodafoneUK SLA is broken? Pull the other one.
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Jan Sowtus
(@JSowtus) reported
@VodafoneUK I would like to thank keiron from customer service uk, for taking the time to understand my issue, and chase up my orders at the warehouse. He made sure that they were prioritised and I'm receiving them today. After 2 days of automated responses.
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TiiaKaroliina
(@Alchemilla_1234) reported
@VodafoneUK is there a way to get through to customer service, I am moving house and was told I got to ring but nobody is picking up. If the lines are so busy maybe it would be good to have an option to change address online.
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SameerKma
(@SameerKma) reported
@VodafoneUK Worst network in whole Birmingham every 1 km signal drops, now that i want to port my sim they're saying the server is down and not giving me PAC Code since yesterday which is every customers right. Big Shame. Please let me go
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Jon Honeyball
(@jonhoneyball) reported
looks like the @VodafoneUK "send out temporary password" feature is broken today
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Georgia
(@gcooper1999) reported
@VodafoneUK I would like a DM please and I held on for 1 hour and a half yesterday to get through to talk to someone. AWFUL customer service. You can’t tel people a phone will arrive in 1-3 days and 8 days later it still hasn’t been dispatched. Don’t believe anything they say.
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ConsciousMoney
(@IFACleonaLira) reported
@VodafoneUK - you treat getting a replacement sim like a mortgage application for 2 million pounds. You rep's seem to have no way to get to my account. How do you have such inflexible processes? Will anyone acknowledge my tweets? or are you "too busy"
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Ant Wilding
(@stormcloud25) reported
@VodafoneUK My MIL can not make calls but can receive them without any problem. We thought it was due to her hand set being very old but we recently bought her a new basic Nokia phone and the problem is still there. Could it be a sim card issue? She is on PAYG. Can you help?
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Siaka majeed
(@Siakamajeed) reported
@VodafoneUK so upset with this provider for giving my late fathers number to another customer despite me calling you and then your employee having no sympathy towards me. Heartless