Vodafone

Vodafone Outage Report in Ponteland, Northumberland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ponteland, Northumberland, England 03/16/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • janeyann261 Janet Mole (@janeyann261) reported from Ashington, England

    Worst customer service award is always going to be won hands down by @VodafoneUK

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • 6thfret Slippy Underfoot #FBGC XY🎖 (@6thfret) reported from Newbiggin-by-the-Sea, England

    @SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • elenaki_FPL Elena (@elenaki_FPL) reported

    @VodafoneUK Hi. Yes he has restarted his phone several times and also tried to manually select a network too. he has a Samsung S9

  • AlScottDouglas Allan Scott-Douglas (@AlScottDouglas) reported

    @VodafoneUK Been calling 191 all day but nothing I enter is being recognised and I just keep getting disconnected. Please provide me with a TALK TO AN ACTUAL HUMAN phone number. I’ve been a customer for 15 years but I’m very near the end of my tether.

  • Manmohan_sing07 Dr. Manmohan Singh (@Manmohan_sing07) reported

    Why is the network of Vodafone going so poor Prayagraj in two days. @VodafoneUK @VodafoneGroup

  • TishTong Leighton (@TishTong) reported

    @VodafoneUK How can I DM you when your bot keeps typing something back which has nothing to do with the issue

  • djc2711 storm doris (@djc2711) reported

    Absolutely hellish service @VodafoneUK HELLISH

  • Jimmy_Mau007 Jimmy_Mau (@Jimmy_Mau007) reported

    @matthewnunn1986 @VodafoneUK Yes , Sky has better network because they use O2.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @VodafoneUK Why am I being ignored? First of all, I was told that I’m not the account holder when I am then someone ends the DM conversation. Not impressed. Please reply to my DM. I need help.

  • alisonhulley Alison Hulley CMgr FCMI (@alisonhulley) reported

    @VodafoneUK 06.35 Sunday 19/9/21 promised reconnection within 24 hours - now 08.29 Wednesday 22/9/21 still no service - poor customer service especially given your error #MoveAwayFromVodafone

  • NeilMar29565882 Neil Martin (@NeilMar29565882) reported

    @VodafoneUK Tried to upgrade. No one available by phone and I was number 54 in the queue for chat. Got down to number 4 when it cut off.

  • jarowimy1 Jarowimy (@jarowimy1) reported

    @VodafoneUK have sold me a proper crap mobile. Salesperson made out it was a great new phone. MSG's don't come through, signal is often poor even in middle of town or when I have four bars and 4G+. Stuck with it and getting rinsed now £😞