Vodafone

Vodafone Outage Report in Ponteland, Northumberland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ponteland, Northumberland, England 01/11/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Phone
United KingdomRyton Phone

Community Discussion

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Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • janeyann261 Janet Mole (@janeyann261) reported from Ashington, England

    Worst customer service award is always going to be won hands down by @VodafoneUK

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • pluto_goofy Brexit-it-On🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧#defundthebbcnow (@pluto_goofy) reported

    @markjohnsonhome @VodafoneUK Vodafone if this listen to this bullshite my contract will end tout sweet. Your advertising should not be subject to any particular network but to varied platforms. I think @markjohnsonhome is have a woke moment.

  • Bossuk3 Bossuk (@Bossuk3) reported

    @PaulC53246699 @markjohnsonhome @VodafoneUK Why? Do companies not have the right to decide they don’t want to advertise on a channel that gives airtime to someone spouting lies or half truths to support a POV, that could endanger lives?

  • 7_relentless TheElderWand (@7_relentless) reported

    @markjohnsonhome @VodafoneUK Dear @VodafoneUK if you continue to do this. You will have me as a customer for life instead of EE. No problems at all. Where there’s a wet wipe like Johnson here, there’s more of us who applaud you

  • OnCanter CarryOnCanter🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@OnCanter) reported

    @VodafoneUK @markjohnsonhome Either you're totally incompetent or you're bigoted & judgemental & in support of censorship. If you decide to withdraw advertising then you need to be able to provide evidence of any hate broadcast & @GBNEWS need to prosecute you for defamation if you cannot.

  • MandiBe19 Mandi B 🇬🇧🍷 (@MandiBe19) reported

    @Willow__Bella @VodafoneUK Its clown world now. If they bow to a few idiots, then they are missing out on huge numbers of people who will never see their ads again. So be it!

  • PeterMy53679910 Peter Myers Esq🇬🇧🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PeterMy53679910) reported

    @markjohnsonhome @VodafoneUK If you "have been informed " then you have not seen @GBNEWS and therefore have no idea of its content. Therefore you have no idea what you are complaining about. Therefore you are an idiot.

  • pluto_goofy Brexit-it-On🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧#defundthebbcnow (@pluto_goofy) reported

    @VodafoneUK @markjohnsonhome Vodafone if you listen to this bullshite my contract will end tout sweet. Your advertising should not be subject to any particular network but to varied platforms. I think @markjohnsonhome is have a woke moment.

  • stopthelefties Lej (@stopthelefties) reported

    @VodafoneUK @Walshicus1 @Tim_R_Dawson If you cancel GB news because of some far-left lunatics, I will cancel my 3 contracts with you. This cancel culture with the left has got to stop.

  • colking JOHNNY DIAMOND. (@colking) reported

    @VodafoneUK If you cancel #gbnews i will not hesitate in cancelling my account with you.

  • FlatheadDynasty ****** Flathead the Excessive (@FlatheadDynasty) reported

    @xena1967 @VodafoneUK @markjohnsonhome Cancel culture