Vodafone Outage Report in Ponteland, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Slippy Underfoot #FBGC XY🎖
(@6thfret) reported
from
Newbiggin-by-the-Sea, England
@SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Janet Mole
(@janeyann261) reported
from
Ashington, England
Worst customer service award is always going to be won hands down by @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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vanessa loberternos
(@vanssl) reported
been with @VodafoneUK for four years. all total rubbish customer service online AND in person. mighty glad my contract ends next month.
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daddo
(@ashleycooper1) reported
@VodafoneUK I have tried to talk to someone online regarding the issue and no one can help me so someone needs to call me directly.
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Emily
(@Emilyjweekend) reported
It’s now a week since @VodafoneUK said they were finally moving contract I’m still paying for to the new handset we had to get because they’d ruined the other one, the new handset has been no service since, nothing at all. They’ve tweeted asking me to DM so here goes nothing 🙏
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Finarr Lehane
(@FinarrL) reported
@DilshadRajaReal Hi Rashid, I've been on the phone to @vodafoneuk for about 1.5 hours every day for 3 days and they still haven't sorted out my problem that they admit is their fault. I they can give you better customer service. #vodafone
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Jodie Tregarthen
(@treggers83) reported
@VodafoneUK My partner has been waiting nearly 7 weeks for his upgrade to the new iPhone 12 pro. How much longer will he have to wait?? Various calls and lies from your customer service team and we are none the wiser!!!!
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Sara Edwards (Christie)
(@Sajatweet) reported
@VodafoneUK I'll DM you so we can be more detailed but his mobile reception is really flaky - he has to sit in awkards spots in the house like by a window ledge - so even if he's with Vodafone a hotspot wouldn't help.
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Volks
(@VolkieB) reported
@VodafoneUK is there an update as to when you will be fixing the current network issues, it has been 72 hours and there is no fix at present #hurryup #whatstakingsolong
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Sara Edwards (Christie)
(@Sajatweet) reported
Dad is over 80, at risk & trying to follow Covid guidelines. He finds ordering online via his mobile tricky because his hands have a slight shake + mobile connection is poor. @VodafoneUK told him it'll be next Monday before any router news. Any ideas how to get him online? 2/2
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Dan Surridge
(@thedansurridge) reported
@VodafoneUK so annoyed and angry with your broadband customer service - had a hardware issue with router last week, was expecting an exchange. Called this morning to check ETA and it turns out not only was the order not put in I now have to have a engineer visit before sending!
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Barbara Davies
(@bhdaviesuk) reported
@VodafoneUK Can you help? Recd letter early Nov saying my broadband is going to be upgraded to Essentials Superfast 1 as from 4th December, but online speedtests done since then say nothing has changed. What is status of this 'automatic upgrade' please? Has it been delayed?