Vodafone outages and service status in Ponteland, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jul 27, 1:28 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 5 days ago |
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Newcastle upon Tyne
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Internet | 30 days ago |
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Newcastle upon Tyne
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Internet | 2 months ago |
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Newcastle upon Tyne
|
Wi-fi | 4 months ago |
Nearby cities with recent reports
1 recent signals
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Mark Hall 🏴 (@Hally1974) reported from Blyth, England@VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again
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🏴Stephen Townsley (@stephent122) reported from Walker Gate, EnglandHad an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Zara (@ZaraStClair) reported from Newburn, England@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Ian Birch (@IanBirch1978) reported from Cramlington, England@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Jennifer (@jennifercribbes) reported from Ashington, EnglandHi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.
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Janet Mole (@janeyann261) reported from Ashington, EnglandWorst customer service award is always going to be won hands down by @VodafoneUK
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Nichola Jane (@justnicholajane) reported from Ryton, England@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sid Shah (@MrSidShah) reportedCustomer acquisition, digital onboarding & operations must be designed as one journey. My @VodafoneUK eSIM order was completed, but activation details never arrived. After 24+ hours and repeated support promises - I cancelled. The funnel does not end at payment. It ends when the customer can use the product. #CustomerExperience #digitaltransformation #esim
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Casey (@9casey99) reported@Srooney67 @AJRAllModCons @VodafoneUK I've never had credit in my life. No idea what my credit rating is.
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MMAManiacz (@mmamaniacz) reported@AJRAllModCons @VodafoneUK For example. Egypt: i have cx wants upgrade and new phone. Me: ok pass through. Hi how can i help… Cx: Rarrrrw rarrrrw rarrrrw ******* fuming complaint( not my department, usually the department needed where came from)have to pass back to egypt AND there arsey try not to take it
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Proinsias (@Proinsias22) reported@Srooney67 @AJRAllModCons @VodafoneUK That’s not helpful is it Sean?Whether he has or hasn’t checked his credit rating, should not result in such awful treatment.
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Sam Bam (@ManSamBam) reported@MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.
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Lynne Is Reading (@lynneisreading) reported@AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.
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Kate (@katerosestewart) reported@VodafoneUK is your system down?
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Dan Goodman (@dangoodman101) reported@MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless
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Zardoz van Dax (@Z4rdoz75) reported@MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.
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Marie Jarvie 🇪🇺 #MDANT (@mariejarvie) reported@MichelleBeckett @SkyUK @VodafoneUK The worst company I had to contact when my husband died was Microsoft. He had some software set up to auto renew. Impossible to cancel unless I had access to his emails.