Vodafone Outage Report in Ponteland, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Alan Hewitt
(@alanhewittphoto) reported
from
Ashington, England
Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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si grant
(@shanekalvin42) reported
from
Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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Andy Phillips
(@AndyPhillips1) reported
from
Dunston, England
@VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid
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Mark Hall 🏴
(@Hally1974) reported
from
Blyth, England
@VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Barry Potts
(@BarryPotts1) reported
from
Wallsend, England
@VodafoneUK no mobile phone Internet in the Ne10 area of Gateshead for around 6 weeks. Affecting lots of my colleagues on Vodafone too. Is there an issue?
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Hi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bloxham
(@MarkBloxham66) reported
@VodafoneUK I am at the end of my tether in regard to customer services and my broadband if I cannot get a response I will cancel my DD and walk away
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Damien & Emma
(@damienandem) reported
from
Bolton, England
@VodafoneUK Hi are you having problems with your website at all. I can’t get passed payment options, its just spinning and doesn’t move onto spend manager ?
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LT
(@lucy_thomson07) reported
@VodafoneUK Could someone actually let me know how to speak to someone? As a customer of 10 years, it has failed on the phone line with your digital assistant and your online chat won’t work either. Looking to move to a different provider and need some assistance
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Mark Ryles
(@ryles_mark) reported
@FireyRoxy @StopFundingHate @VodafoneUK Not you. Stop funding hate. And if you think 125k people is a third of vodphones customer base you are sadly mistaken. It's not even a fraction of it
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James Lowe
(@james_l89) reported
@VodafoneUK @NOWTV my Vodafone phone contract ends 27/06 and I need to cancel NOW TV from auto renewing. I've spoken to someone at NOW TV who has said Vodafone have to cancel it, and I've spoken to someone at Vodafone who are saying NOW TV have to cancel it.
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BARKER
(@stavrosbarker) reported
@VodafoneUK Vodafone seriously don’t know the meaning of the words ‘Customer Service’.
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Roxy 💙 wear a mask and respect other people's 2m
(@FireyRoxy) reported
@ryles_mark @StopFundingHate @VodafoneUK Yea, try learning to read. It never said 125k was a third of their customer base.
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Rachael Harrison
(@rachh309) reported
@VodafoneUK Thanks James - I do understand that’s what you are doing, my question was more why did you feel the need to do it but not communicate it to your customers? Are we able to cancel our contracts with no penalty as a result?
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Roxy 💙 wear a mask and respect other people's 2m
(@FireyRoxy) reported
@ryles_mark @StopFundingHate @VodafoneUK Show me the tweet where I said 125k people were a third of their customer base.
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Sam Williams
(@googleplex1001) reported
from
Cannock Chase, England
Hi @VodafoneUK, I’m experiencing a broadband outage in the WS12 area, I’ve tried all the usual steps, restarting Wifi Hub, checked cables, tried test socket without success. Is there a wider issue at the moment?