Vodafone outages and service status in Ponteland, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 22 days ago |
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Newcastle upon Tyne
|
Total Blackout | 3 months ago |
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Newcastle upon Tyne
|
Total Blackout | 3 months ago |
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Newcastle upon Tyne
|
Phone | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Graham (@BarbadoOne) reported from Chopwell, England@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Zara (@ZaraStClair) reported from Newburn, England@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Jennifer (@jennifercribbes) reported from Ashington, EnglandHi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.
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Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England@VodafoneUK is running very slow today even on 4g
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claireeyy (@claire_green20) reported from Dunston, England@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Nichola Jane (@justnicholajane) reported from Ryton, England@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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Alan Hewitt (@alanhewittphoto) reported from Ashington, EnglandAnybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Dave John (@daveyboyfid) reported from Longbenton, England@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Julie Brown (@espanajules) reported from Newburn, England@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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🏴Stephen Townsley (@stephent122) reported from Walker Gate, EnglandHad an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Ian Birch (@IanBirch1978) reported from Cramlington, England@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.
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antony hall (@anonymous_stAff) reported@VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??
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Holly (@hollymorgs) reported@VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!
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Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
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Griff Webber (@griffwebber) reported@spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite
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RedJD77-78-81-84-05-19 (@RedsfanJD) reported@VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach
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brendan (@kegger1664) reported@TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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Nitten G (@SimplyNG24) reportedIn the UK, regulators would have had forced @VodafoneUK to immediately issue a refund for lack of service. But here in India, all you have to do is pay a bribe to officials and ministers. They will ignore all the consumer complaints.
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???