Vodafone outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	11 hours ago
Newcastle upon Tyne	Internet	30 days ago
Newcastle upon Tyne	Wi-fi	3 months ago
Newcastle upon Tyne	Total Blackout	5 months ago
Newcastle upon Tyne	Total Blackout	5 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  danny (@sunderlanddanny) reported 6 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  L S-Archibald (@LeeSArchibald) reported 7 minutes ago from Dunston, England

  Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

• 
  Jennifer (@jennifercribbes) reported 11 minutes ago from Ashington, England

  Hi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.

• 
  Mark Hall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hally1974) reported 13 minutes ago from Blyth, England

  @VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again

• 
  Nichola Jane (@justnicholajane) reported 13 minutes ago from Ryton, England

  @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

• 
  Graeme A'Court (@court_graeme) reported 13 minutes ago from Blyth, England

  Terrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.

• 
  Andy Watson (@andywatson8) reported 14 minutes ago from Washington, England

  @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

• 
  danny (@sunderlanddanny) reported 17 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  si grant (@shanekalvin42) reported 21 minutes ago from Wallsend, England

  @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

• 
  Nichola Jane (@justnicholajane) reported 26 minutes ago from Ryton, England

  @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

• 
  Jonathan Miller (@JonnyMiller5) reported 28 minutes ago from Prudhoe, England

  @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

• 
  Andrea Sullivan (@Andreasullivan7) reported 35 minutes ago from Chopwell, England

  @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

• 
  Gav McElroy (@GavMcElroy) reported 39 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Katie Wakenshaw (@katiewakenshaw) reported 40 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  Gav McElroy (@GavMcElroy) reported 42 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

• 
  Zara (@ZaraStClair) reported 43 minutes ago from Newburn, England

  @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

• 
  Debbie (@debbieskywalker) reported 45 minutes ago from Walker Gate, England

  Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

• 
  The coffee bell (@468jimmy) reported 45 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

• 
  L-Archibald (@leearchibald20) reported 48 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  breenster & 🐶 (@breenster) reported 50 minutes ago from Wylam, England

  @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 8 minutes ago

  @VodafoneUK what’s going on with the poor signal in north west Shropshire Oswestry area only 1 bar of 4g no internet connection?

• 
  Heather and Patrick (@HeatheandPat) reported 8 minutes ago

  @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 11 minutes ago

  did the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup

• 
  stewart johnstone (@sdjohnstone) reported 11 minutes ago

  @VodafoneUK so these are the stats on rail connectivity , no surprise EE was the only network that met Ofcom’s benchmark of 42 per cent of measured rail segments. Three recorded 21 per cent, O2 reached 20 per cent, while Vodafone achieved 17 per cent.

• 
  IainMcCallum (@Iain_McCallum) reported 20 minutes ago

  @VodafoneUK - two weeks ago the same problem as today. I cannot function without the connection you are supposed to provide and for which I have dutifully paid for 23 years. Your customer service is a DISGRACE.

• 
  shar (@sharloola) reported 20 minutes ago

  yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week

• 
  MagivaMark (@MagivaMark) reported 21 minutes ago

  For a communications company or for any type of company @VodafoneUK is The example of the worst company. Utterly terrible.

• 
  NeilosKitsonelli (@Neil_SUFC) reported 22 minutes ago

  @VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?

• 
  Carla laughs a lot (@CarlaMRS2386) reported 23 minutes ago

  Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

• 
  FINGERSJOHN✌ (@jnafr) reported 30 minutes ago

  @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.