Vodafone outages and service status in Ponteland, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Phone | 3 months ago |
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Gateshead
|
Phone | 4 months ago |
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Gateshead
|
Internet | 4 months ago |
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Newcastle upon Tyne
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Janet Mole (@janeyann261) reported from Ashington, EnglandWorst customer service award is always going to be won hands down by @VodafoneUK
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Julie Brown (@espanajules) reported from Newburn, England@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Graham (@BarbadoOne) reported from Chopwell, England@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Zara (@ZaraStClair) reported from Newburn, England@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Ian Birch (@IanBirch1978) reported from Cramlington, England@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Paul Hewitt (@Chewylad1981) reported from Washington, England@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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breenster & 🐶 (@breenster) reported from Wylam, England@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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claireeyy (@claire_green20) reported from Dunston, England@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Skeksix (@Skeksix) reported@VodafoneUK Signed up to a sim only plan, received sim, put it into my phone and nothing... no network. Is there wait time before a sim activates?
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Neil D (@NDDuffy) reportedAnyone else still suffering from the Android tech issue? Sky apps now failing along with banking and GMail. Any info please advise @GooglePlay @VodafoneUK @SamsungUK #Android #PlayStore
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efraims (@efraims) reported@VodafoneUK we are going to move home and also move our broadband but your customer service does not work. We need a solutionASAP.
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Skeksix (@Skeksix) reported@VodafoneUK Any ETA on when I will be able to login to the website? All I get is "unexpected error occurred... please wait a moment and try again"
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The Mouth of Matt (@BigM_A_T_T) reported@VodafoneUK is there a problem with your phone lines? 2nd time today you have cut me off. #badcustomerservice
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Mr. Inkoom (@Prof_Inkoom) reportedThe funny thing is that authorities don't care about customer complaints. As for MTN they are not in the West, but @VodafoneGhana has counterparts in @VodafoneUK @VodafoneGroup. Is that the service they provide in those countries, what an insult to us??
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Katie Hendry (@katiewfc) reportedTo commemorate an entire year of working from home, I've been pretty much unable to work today due to my @VodafoneUK broadband dropping out every 5 mins and no telephone number on their website to get hold of an actual human. Shocking customer service as well #vodafonebroadband
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Jason Dixon (@mutantsounds) reported@VodafoneUK I've been trying to order a broadband package from your online store, but it keeps failing silently when I click submit order. Every section is completed without errors. There are a load of javascript errors in the console.
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🏍TomBoyNI™ 🏍 💙 🚫🦠🚫 (@TomBoyNI) reported@VodafoneUK someone please help me I have been online for over 2 hrs on chat for 1hr, phone calls to 6 different numbers and all i want to do is update my payment card. NO ONE SEEMS TO WANT TO TAKE MY MONEY.
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Leoniiamber (@leoniiamber) reportedLastyear I paid £10 to receive a nhs discount on my @VodafoneUK bill, randomly may 2020 they stopped it.. so I’ve had no discount on my bill since then surely I am owed a £145 pound refund or credit on my account as I paid for this service 🙃 why am I having to fight for this?!?