Vodafone outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	22 days ago
Newcastle upon Tyne	Total Blackout	3 months ago
Newcastle upon Tyne	Total Blackout	3 months ago
Newcastle upon Tyne	Phone	4 months ago

Community Discussion

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Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Tinybuddyskunk (@liamsholder91) reported 3 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

• 
  Julie Brown (@espanajules) reported 4 minutes ago from Newburn, England

  @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

• 
  Andy Watson (@andywatson8) reported 10 minutes ago from Washington, England

  @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

• 
  sarah martin (@sarah_1307) reported 12 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

• 
  Zara (@ZaraStClair) reported 12 minutes ago from Newburn, England

  @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

• 
  sarah martin (@sarah_1307) reported 15 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

• 
  Nichola Jane (@justnicholajane) reported 18 minutes ago from Ryton, England

  @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

• 
  Janet Mole (@janeyann261) reported 20 minutes ago from Ashington, England

  Worst customer service award is always going to be won hands down by @VodafoneUK

• 
  Andy Phillips (@AndyPhillips1) reported 24 minutes ago from Dunston, England

  @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

• 
  Andrea Sullivan (@Andreasullivan7) reported 33 minutes ago from Chopwell, England

  @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

• 
  Paul Hewitt (@Chewylad1981) reported 41 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  🦋Danielle🦋 (@d_n_g_x) reported 41 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now

• 
  Slippy Underfoot #FBGC XY🎖 (@6thfret) reported 45 minutes ago from Newbiggin-by-the-Sea, England

  @SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.

• 
  Katie Wakenshaw (@katiewakenshaw) reported 45 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  Andrea Sullivan (@Andreasullivan7) reported 47 minutes ago from Chopwell, England

  @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

• 
  The coffee bell (@468jimmy) reported 48 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

• 
  L-Archibald (@leearchibald20) reported 51 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  ⭐️Jason⭐️ (@NewHartleyFire) reported 52 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

• 
  Alan Hewitt (@alanhewittphoto) reported 55 minutes ago from Ashington, England

  Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 56 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧J🇬🇧 (@_JIMBO55) reported 40 seconds ago

  Everyone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone

• 
  Chris Barnsey (@BarnseyChr77489) reported 47 seconds ago

  @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

• 
  Stevie G (@GTStevie46) reported 1 minute ago

  @VodafoneUK load of wankers taken my money without asking your customer service is shocking taken money twice in a week

• 
  Michael MacAulay (@mistermac97) reported 3 minutes ago

  @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

• 
  Zara Chaudhry (@Zarachaudhry52) reported 10 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  RICHFORLIFE1980 (@richforlife66) reported 12 minutes ago

  @VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 16 minutes ago

  @VodafoneUK, I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Child of God (@LilKonfuse) reported 20 minutes ago

  Dear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.

• 
  flatcapblade (@themblades1889) reported 21 minutes ago

  @VodafoneUK why’s my phone service **** sort it out

• 
  Habibi Brother (@0xHabibiBrother) reported 21 minutes ago

  @HMRCcustomers Like I said I am not in the country. So I don't know but it's that time of the year so I am pretty sure I have. I have contacted @VodafoneUK to issue me a sim digitally but since I purchased via @currys they are of no help, and I cannot get in contact with Currys.