Vodafone

Vodafone Outage Report in Ponteland, Northumberland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ponteland, Northumberland, England 02/28/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Hi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.

  • robhinds Rob (@robhinds) reported from Blaydon-on-Tyne, England

    @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • NewHartleyFire ⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England

    @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • GilbertJRF Richard Gilbert (@GilbertJRF) reported

    @VodafoneUK how are you supposed to get assistance when broadband is poor and keeps dropping and mobile signal unstable to use WiFi. TOBI keeps timing due to above 🤔🤔

  • ColinGould2 Colin Gould (@ColinGould2) reported

    @VodafoneUK all through this pandemic you see companies stepping up to support their customers. Unfortunately not Vodafone though. Absolute shambles! @VodafoneGroup

  • MarkWal13569046 Mark Walters (@MarkWal13569046) reported

    @VodafoneUK do you know that there is 4 mobile minium from your network that are being used by scammers to steel money from UK residents the numbers are below 07776380946 07776380522 07776470961 07776380623

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported

    @Emancipation29 @VodafoneUK It all comes down to who services your postcode, how far away you are from the exchange etc. I’m moving from John Lewis to vodaphone ask me in a month or two if it’s a good idea or not.

  • Sahar_Elayali Lulu Jewelz (@Sahar_Elayali) reported

    @VodafoneUK I would happily send you a DM however I would like to correct you... you are not helping me connect AGAIN you are basically allowing me to access a service I have paid for since 9th feb which I still cannot connect too.

  • JR_Marketeer Jack Richards (@JR_Marketeer) reported

    Hey @VOXI_UK @VodafoneUK - can you help me out? I’ve purchased some more international minutes, but you aren’t recognising them when I try to dial out. Can I get some prompt support?

  • _Sxraa Sara (@_Sxraa) reported

    @VodafoneUK i am unable to get through on the phone as it is an automated service and it ends the call. I have been waiting for an agent on your customer service chat for over an hour. You are ignoring my dms. Can someone get back to me please 😡

  • StarscreamUK StarscreamUK (@StarscreamUK) reported

    So my Samsung S21 Ultra is "missing"...... not delivered..... spent the last 45 minutes in the "help" with @VodafoneUK. transferred twice to the correct department, only to be told wrong department..... I've seen the "Please do not close this session" message so many times :'(

  • MrsL3 Emma Lawrence (@MrsL3) reported

    @VodafoneUK this is now the 3rd day with no signal on RG2 9. Your status checker says some disruption due to works but nothing for 3 days is unacceptable in a world where we are all wfh. My work is affected & we are the lifeline for my elderly in-laws who can’t call. #arborfield

  • claramac3009 Clara Mac 💙 (@claramac3009) reported

    @VodafoneUK so 3 phone calls to Customer Services, 1 webchat + a failed courier pick up later and I’m still no further on resolving an issue that is down to your processes/systems 😩