Vodafone Outage Report in Ponteland, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Vodafone
Vodafone is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Janet Mole
(@janeyann261) reported
from
Ashington, England
Worst customer service award is always going to be won hands down by @VodafoneUK
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ian leitch
(@Ianleitch22) reported
@VodafoneUK So this is Your reply the same one you tell me every week see below I've checked out the postcode DT66 you're experiencing the issue and can see there is a known issue. We are aware of the issue’s I know this when are you going to fix it it’s been two months
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Yxng Avon 🇸🇸🇸🇩🇺🇬
(@YxngAvon) reported
from
Halton, England
6 days ago I contacted them again on Twitter and they said it would take 5 days for their credit support team to resolve it. But nothing has been done up to date this is very disappointing from @VodafoneUK
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Dean Drodge
(@DeanDrodge) reported
@VodafoneUK haven’t got signal in my area off so41 8hn
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Kevin 🏴🇪🇺 💙 #GTTO
(@KevinJB_1969) reported
@melissa_geog @VodafoneUK They all seem to be as bad as each other IMHO. If you signed a new contract then usually, they can't increase it until the contract expires, UNLESS it is actually written in the contract that they can.
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Ian leitch
(@Ianleitch22) reported
@VodafoneUK Why is our service still not working in the Dt66 area it been two months now with out any service,every week your customer service tell me the same-thing It will be up by Friday you need to get this fixed now.
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Ms Anonymous
(@secretlondon) reported
So @VodafoneUK is increasing my bill by CPI of 10.5% plus an extra 3.9% for network improvements, or something. Meanwhile my NHS wages are increasing by much less than inflation.
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Darren McKenna
(@DMckennaTweets) reported
@VodafoneUK I'm having issues with certain sites not working via my Broadband (fine on mobile). Your online chat channels seem to be down and I can't find a support phone number. How do I contact you?
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Andy Kirkwood
(@AndyKirkwood6) reported
@VodafoneUK whatever u do don't use Vodafone. Don't give u 30 days notice of price change and then say unlike you our company and employees need to survive. Worst phone company going
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Shafique Shah
(@BroccoliInMilk) reported
Thank you @VodafoneUK for the offered compensation of £9.33 for 3 months of no broadband...and sometimes...an unreliable connection! Complaint logged with CISAS... I definitely cannot recommend this provider!!! Incompetent and dishonest staff has done this company a disservice!!
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Simon Kenyon
(@SimonKenyon14) reported
@VodafoneUK loyalty as a customer for 20 years with you has shown that you will not go the extra mile to keep me as a customer. So I'm off