Vodafone Outage Report in Ponteland, Northumberland, England
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Full Outage Map
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Ponteland, England
The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 2 months ago |
|
Newcastle upon Tyne
|
Total Blackout | 2 months ago |
|
Newcastle upon Tyne
|
Phone | 3 months ago |
|
Gateshead
|
Phone | 4 months ago |
|
Gateshead
|
Internet | 4 months ago |
|
Newcastle upon Tyne
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Nichola Jane (@justnicholajane) reported from Ryton, England@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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Janet Mole (@janeyann261) reported from Ashington, EnglandWorst customer service award is always going to be won hands down by @VodafoneUK
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Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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Slippy Underfoot #FBGC XY🎖 (@6thfret) reported from Newbiggin-by-the-Sea, England@SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England@VodafoneUK is running very slow today even on 4g
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Nichola Jane (@justnicholajane) reported from Ryton, England@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Ian Birch (@IanBirch1978) reported from Cramlington, England@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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alison harvey (@aliromah) reportedI (& the multifarious shortcomings of @bankwithsmile ) have tested @VodafoneUK 's customer service to destruction since Friday (broken phone, new phone, lost phone, customer's SIM swap, new phone). All @VodafoneUK staff I have dealt with have been brilliant.
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Max Tappenden 🇺🇦 (@max_tappenden) reported@iansltx In the UK there’s a lot of difference between buying gigabit FTTH via a quality ISP like @zeninternet vs a vile one like @VodafoneUK in terms of speed, latency and uptime, not to mention customer service. Losing that choice would be devastating.
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Tim Dawson (@timdnottingham) reported@VodafoneUK one of the worst companies for customer service that I've ever had the misfortune of having to deal with. Nothing like financial loss and detriment to end the week!
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Krishan (@Chrish0077) reported@VodafoneUK I’m a very pissed off customer, had my line disconnected on my birthday, when I contact customer service being told I’ll have the money I’ve paid extra beforehand will be taken off from this month, so Vodaphone already owe me money & disconnect my phone
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Phil Davis (@CKablooie) reported@PaulCowland_ @VodafoneUK They are the worse service.
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Paul P (@AgentLittleP) reported@PaulCowland_ @VodafoneUK Heard the Horror stories of Vodafone which has always put me off as well as EE, been with O2 for years but recently switched my junk number (when don't wanna give my personal one out usually for shopping online) from Virgin mobile (voda network used) to SMARTY (ThreeUK) very good
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Rose Howell (@Rose_Howell93) reported@VodafoneUK fed up of paying £61 a month and despite having 4G it’s so slow and useless in the Theddlethorpe area. Is there an service issue as it never used to be this bad and I’ve been with yourselves for years now.
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Nic King (@kingus) reportedConversation with @VodafoneUK Me: I've got no signal Voda: Let me text you a security code Me: No text, not surprised as I've got no signal Voda: We need to text you a code to pass security checks Me: No signal. Any other way? Voda: no, we have to text you.
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Neil McIntosh (@Neil_McIntosh) reported@PaulCowland_ @VodafoneUK Sorry Fella, I left those Shills years ago on the grounds that their network coverage and CS was shite. I am with GiffGaff backed by O2 network and owned by Telefonica.
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Adham (@AdhamAlbass) reported@VodafoneUK @virginmedia you should consider merging, 2 champions of crap service in mobile internet/fibre respectively.....