Vodafone Outage Report in Ponteland, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Janet Mole
(@janeyann261) reported
from
Ashington, England
Worst customer service award is always going to be won hands down by @VodafoneUK
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Roberts
(@TimR1980) reported
@VodafoneUK Not so happy it would seem. I have provided the security details requested but because my Twitter name is different to what you have on the account you refuse to investigate. And there is no data protection issue here, i have no requirement for any personal data. #RaisingAFault
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Larkhall
(@larkhall) reported
@VodafoneUK Thanks, it was on “safe” and I’ve changed it to “none” as I’m an adult. Was this a recent change? The problems with connectivity only started in the last 1-2 weeks.
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amins
(@amins10) reported
@VodafoneEgypt I called what you called technical support but for more than 3 days for the same issue but nothing happened as usual , so I did not have support. @VodafoneUK @VodafoneGroup
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🎧🎤DJ B🎶🎧🎤🎸
(@brian_baileydj) reported
@VodafoneUK @YouTube Here's new skill for Vodafone bece a international phone company like 3 network so people can use there UK bundles abroad without any extra charge nonsense that'll be a start
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stephsspace
(@MsStephRickard) reported
@VodafoneUK Basically, if someone can clarify which mast affects my phone, that would help also. I’ve been to the local park and no joy there, which means if I’m out, I can’t use my phone at all - only at home and my clients can’t reach me, as work phone is diverted to mobile
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Kevin Thomson 🏴
(@pancaketheduck) reported
@VodafoneUK Still haven’t resolved issue - £40 increase to spend manager was your only solution - didn’t ask for debt to the ability to use the bundle I am paying fir
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Ginnie Edwards 💙 👏🏼
(@ginnie_edwards) reported
@VodafoneUK I have sent a message today on here, no reply tried phoning just got a link for an online assistant which is useless. How do I actually get a sensible conservation with your operatives? Getting very disappointed with Vodafone. Long time customer as well.
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Matt Brown
(@mattbrown1231) reported
@VodafoneUK shocking service. Left my contract, got sent a final bill. My account is now locked as number is no longer linked, no other options as to how to pay
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Catrin Mangan
(@catskiev) reported
@VodafoneUK can you explain why you went to all the effort of contacting my 80 year old mother to sort out the issues and then over a month and a half later you still haven’t issued the refund you promised?
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Gary Wright
(@garywr1ght8) reported
@VodafoneUK Hi how can I get to speak with someone, my phone is not working properly apple has said it’s an internal fault and needs replaced it’s still under warranty with Vodafone but I can’t speak to anyone about this what can I do??