Vodafone Outage Report in Ponteland, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Gateshead and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Whitley Bay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Janet Mole
(@janeyann261) reported
from
Ashington, England
Worst customer service award is always going to be won hands down by @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Keith McKnight
(@MackyBass) reported
@VodafoneUK please DM me to discuss the pitiful service I just received from x2 of your staff members at one of your branches.
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David 🏴 #WhyNotScotland
(@Growveg_info) reported
@parami @VodafoneUK Ah - maybe I didn't read the blue box properly. Sorry Anyhow - Zen might be a couple of quid dearer but they really are excellent in every respect No traffic shaping, free fixed IP, excellent customer support
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Freddie Bent
(@freddie_bent) reported
@VodafoneUK Hi @VodafoneUK Just how many times does our internet have to go down in 3 months since changing to you for us to be able to cancel for free? And no I don't want to contact your support. Just tell me here. How many times. Is 9 or 10 times in 3 months enough?
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parami 🏴🏳️🌈#WhyNotScotland
(@parami) reported
Anyone use plusnet fibre broadband? I’m still looking at deals for new flat as @VodafoneUK can’t help
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martin howewy
(@MHowewy) reported
@VodafoneUK @Wimbledon Why are u using Emma Raducanu? she will pull out with injury soon as shes losing to a low ranked player! she's a princess, no coach good enough! only wants endorsements now! wants money!..in 6 months time when her crazy 2000pts drop off she's back to 150..bad move vodafone!
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Tanus Zada
(@ZadaTanus) reported
@VodafoneUK I was talking to Tom in the Cancellation Team and he just hanged up on me because he didn’t know how to deal with my query. Unbelievable customer service #badcustomerservice
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T A U R I A
(@TauriaaGaayle) reported
@VodafoneUK Just generally slow 24/7 does not load anything 😩
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Freddie Bent
(@freddie_bent) reported
@VodafoneUK Hi @VodafoneUK Just how many times does our internet have to go down in 3 months since changing to you for us to be able to cancel for free? And no I don't want to contact your support. Just tell me here. How many times. Is 9 or 10 times in 3 months enough?
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Danny
(@DannyD1882) reported
@VodafoneUK Hi, last few hours having a problem with my phone working on data. WhatsApp/Safari not working. Other apps like Instagram/Twitter working fine. When I switch to wifi, everything works.
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Paul V
(@PaulV16005589) reported
@moldovia @VodafoneUK @libdemdaisy Vodafone outsourced customer service to overseas call centres these centres simply can’t cope with complex enquiries because the only understand basic English.