Vodafone Outage Report in Ponteland, Northumberland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Ponteland, England

The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago
Gateshead	Phone	4 months ago
Gateshead	Internet	4 months ago
Newcastle upon Tyne	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Julie Brown (@espanajules) reported 2 minutes ago from Newburn, England

  @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

• 
  claireeyy (@claire_green20) reported 5 minutes ago from Dunston, England

  @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

• 
  Rob (@robhinds) reported 6 minutes ago from Blaydon-on-Tyne, England

  @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

• 
  Barry Potts (@BarryPotts1) reported 10 minutes ago from Wallsend, England

  @VodafoneUK no mobile phone Internet in the Ne10 area of Gateshead for around 6 weeks. Affecting lots of my colleagues on Vodafone too. Is there an issue?

• 
  Katie Wakenshaw (@katiewakenshaw) reported 14 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  Mark Hall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hally1974) reported 19 minutes ago from Blyth, England

  @VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again

• 
  Dave John (@daveyboyfid) reported 19 minutes ago from Longbenton, England

  @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

• 
  Geoff Wade (@GeoffWadeSwim) reported 20 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  🦋Danielle🦋 (@d_n_g_x) reported 23 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now

• 
  Jennifer (@jennifercribbes) reported 23 minutes ago from Ashington, England

  Hi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.

• 
  Julie Brown (@espanajules) reported 24 minutes ago from Newburn, England

  @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

• 
  Tinybuddyskunk (@liamsholder91) reported 29 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

• 
  ⭐️Jason⭐️ (@NewHartleyFire) reported 35 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 39 minutes ago from Wallsend, England

  @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

• 
  Andy Phillips (@AndyPhillips1) reported 40 minutes ago from Dunston, England

  @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

• 
  si grant (@shanekalvin42) reported 41 minutes ago from Wallsend, England

  @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

• 
  Julie Brown (@espanajules) reported 45 minutes ago from Newburn, England

  @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

• 
  Alan Hewitt (@alanhewittphoto) reported 47 minutes ago from Ashington, England

  Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

• 
  Zara (@ZaraStClair) reported 53 minutes ago from Newburn, England

  @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 54 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nadia_Khaliq (@khaliq_nadia) reported 3 minutes ago from Paddington, England

  @karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.

• 
  Ross Mac 🔋⚡🚗 🏳️‍🌈 (@EV_Nerd) reported 3 minutes ago from Balerno, Scotland

  @VodafoneUK More than a little disappointed that I had to call customer services to discover my fibre install for tomorrow is cancelled. Really annoyed that the system shows the original operator got an error but made no effort to contact me, instead cancelling the order...

• 
  Ryan O'Dell (@binarybasher) reported 4 minutes ago from St. Leonards and St. Ives, England

  @VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp

• 
  Hannah Miller (@millerandmore) reported 7 minutes ago from Birmingham, England

  Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

• 
  Soph (@sldf26) reported 7 minutes ago from Birmingham, England

  @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

• 
  peter (@peter33266430) reported 8 minutes ago from Slough, England

  @VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

• 
  Kieran Portbury (@Kios25) reported 17 minutes ago from Stroud, England

  Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers

• 
  Steve Berry (@steveberry62) reported 17 minutes ago from Chapel-en-le-Frith, England

  @VodafoneUK You really are an utter shambles. Never again. That is all.

• 
  Nick Miller (@NickMillerUK) reported 19 minutes ago from Rostrevor, Northern Ireland

  @SamsungUK Samsung Login appears to have blocked an IP address which is a @VodafoneUK edge IP due to detecting unusual behaviour. That means you have effective blocked a whole chunk of Vodafone customers from logging in with Samsung Login. Not good.

• 
  Ashish Chakraborty (@ashishchakrabor) reported 21 minutes ago from Cheltenham, England

  @VodafoneUK Hi Nathan,the phone is not mine,I just wanted to help out by topping it for her. The number is +44 7464 777065, your customers service can’t do anything as I am not the account holder, albeit the cardholder who hasn’t given permission to save my number, will inform Ofcom