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Vodafone outages and service status in Ponteland, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Vodafone

Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ponteland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 1 month ago
Newcastle upon Tyne Total Blackout 3 months ago
Newcastle upon Tyne Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • espanajules
    Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • espanajules
    Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • Cjreefdiver
    Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • justnicholajane
    Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • justnicholajane
    Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

  • ZaraStClair
    Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • janeyann261
    Janet Mole (@janeyann261) reported from Ashington, England

    Worst customer service award is always going to be won hands down by @VodafoneUK

  • court_graeme
    Graeme A'Court (@court_graeme) reported from Blyth, England

    Terrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.

  • shanekalvin42
    si grant (@shanekalvin42) reported from Wallsend, England

    @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

  • 468jimmy
    The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • robhinds
    Rob (@robhinds) reported from Blaydon-on-Tyne, England

    @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

  • jennifercribbes
    Jennifer (@jennifercribbes) reported from Ashington, England

    Hi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • alanhewittphoto
    Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • daveyboyfid
    Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • AndyPhillips1
    Andy Phillips (@AndyPhillips1) reported from Dunston, England

    @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

  • NewHartleyFire
    ⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England

    @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service

  • jamieguy1975
    Colin Miller (@jamieguy1975) reported

    @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

  • MikeSparkes2
    Mike 'The Caretaker' (@MikeSparkes2) reported

    @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

  • Johnfo1428695
    John from britain (@Johnfo1428695) reported

    @VodafoneUK Why is your customer services so awful you have got to be the worst i have ever had to talk with. If I contact you regarding an upgrade or extra service or anything that involves you taking more money I chat to someone with really good English. So annoying wasted a day

  • helenwoolf2
    Helen Woolf (@helenwoolf2) reported

    @VodafoneUK please contact me asap. I’m tired of your terrible customer service

  • Eddie_Catflap
    Jolyon Brown (@Eddie_Catflap) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

  • ianwaring
    Ian Waring (@ianwaring) reported

    Mother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK

  • ShonaaLouisee_x
    Shona (@ShonaaLouisee_x) reported

    @VodafoneUK any idea why the signal is on and off?? Signal ok with WiFi but when out and about I have no signal whatsoever

  • mandagunion
    Manda Gunion (@mandagunion) reported

    @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

  • langhorovers
    Langho Rovers (@langhorovers) reported

    @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.