Vodafone Outage Report in Ponteland, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (15%)
-
Wi-fi (12%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
-
claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
-
Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
-
Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
-
Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
-
Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
-
danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
-
Jennifer
(@jennifercribbes) reported
from
Ashington, England
Hi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
-
danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
-
🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
-
Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
-
danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
-
Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
-
Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
-
Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Project Cao
(@project_cao) reported
@VodafoneUK I need a single point of contact to help me resolve the issue. Was told this not possible. Every day I’m being told i’ll hear in 24 hours and every day it’s me calling back. causing loss of earnings, so much stress and we haven’t been offered a temporary solution for meantime.
-
Kevin Wright
(@bludogone) reported
@VodafoneUK No broadband service since Bad Friday! Third major outage in four weeks. The second one cost me a homeworking job. No mobile data left. No end in sight to this shoddiness. Time to find a reliable ISP.
-
Maya Wolff
(@missmayawolff) reported
Do not ever use @VodafoneUK ! They’re holding us hostage in a contract where the internet is not working, we sent them everything back as advised, tracked, it got delivered! Just because you are lying about not finding the delivery does not give you the right to keep charging!
-
John Parsons
(@OldPeacock1972) reported
Hey @vodafoneUK, guess what? You're ******* ****, You're ******* ****, You're ******* ****, You're ******* ****, You're ******* ****......
-
Andrew
(@abeamish70) reported
@VodafoneUK Why not communicate these issues better? Unable to email impacted customers so as to save them hours of effort? And how will this outage be accounted for on our monthly bills? You are first and foremost a Comms company = can I suggest you communicate better!!!
-
Charlie
(@cjiangfilms) reported
@bahallathegreat @VodafoneUK That's the problem, they all use Openreach which BT has monopolises. The alternatives are Virgin which aren't in my area. We've never had a decent transition to a new provider.
-
Shark Males
(@markshales) reported
@VodafoneUK Took out a brdbd contract on 3 March, to start on 20. You and @WeAreOpenreach cancelled the first order (!) so had to reorder and OpenReach engineer supp to come out and install by 1 today. Which of course has not happened. Worst customer service Ive ever experienced
-
John de Winton💙
(@JohndeWinton) reported
after 25 mins with a helpline @VodafoneUK I still cant log in. How can I cancel this account
-
EEPChris
(@EEPChris) reported
from
Forden with Leighton and Trelystan, Wales
@VodafoneUK Were experiencing very poor broadband after yesterdays outage. It keeps dropping every few minutes. Anybody having problems today? #vodafone #broadband @Broadband_News
-
Barry
(@Sherukai) reported
@VodafoneUK Oh come on!..... Only had the 500mbs speed for a couple of weeks and it's down already.... Working at home is impossible like this. So much for reliability