Vodafone Outage Report in Ponteland, Northumberland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ponteland, Northumberland, England 07/18/2024 04:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Morpeth, Hebburn and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomMorpeth Phone
United KingdomNewcastle upon Tyne Phone
United KingdomHebburn Wi-fi
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Hi @VodafoneUK I signed up to a new contract yesterday on the basis I would receive a £8 trade in discount but now have a txt from you saying my phone doesn’t qualify. Why was I not told this prior to signing when checks were made in my phone. How do I cancel.

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • robhinds Rob (@robhinds) reported from Blaydon-on-Tyne, England

    @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • shanekalvin42 si grant (@shanekalvin42) reported from Wallsend, England

    @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • NewHartleyFire ⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England

    @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • Hally1974 Mark Hall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hally1974) reported from Blyth, England

    @VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • char_anderson94 Charlotte Anderson (@char_anderson94) reported

    @VodafoneUK care to explain - just been called a liar, offered a deal to then have it retracted, and then told that money shouldn’t be an issue and to just get over it because “it’s only a fiver” not realising that not everyone is made of money!

  • mattwwfc13 Matt Dall (@mattwwfc13) reported

    @VodafoneUK your customer serviceis truly awful

  • carrie_greaves Caroline (@carrie_greaves) reported

    @VodafoneUK Nope. Call her. Sick of bots and non persons. Your company is a disgrace. She has contacted you 25 times. You have taken her money and not provided a service, verging on the criminal. We have been Vodafone customers for years and spent thousands disgusting company.

  • jcvstephenson JC Stephenson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jcvstephenson) reported

    Hi @VodafoneUK. I wanted to tell you how good one of your online customer services operatives was today. Nishchay was knowledgeable, courteous, and extremely helpful. Please pass this onto their manager.

  • mandybaggot Mandy Baggot (@mandybaggot) reported

    @RuanSinclair @MartinSLewis @VodafoneUK Wow! That's awful!

  • wtsang_ Wing Tsang 🎈ACIM, A IDM (@wtsang_) reported

    @VodafoneUK hi there, I’m trying to send a DM across for support but your bot doesn’t seem to understand. I’m trying to reach out to a support rep if it’s possible?

  • TheVanityPond A curious mind 🚀 (@TheVanityPond) reported

    Refund the charges , ****** service @VodafoneGroup @VodafoneUK

  • 7swak Swati Gupta (@7swak) reported

    @VodafoneUK why would Vodafone fail ID check multi times when the bank has authorised it 20times??

  • 82Benjh Benjh_82 (@82Benjh) reported

    @VodafoneUK Absolute worst private message system ever! Can't even talk to a real person! Starting to regret choosing @VodafoneUK, delivery tracker doesn't tell me anything other than "confirmed"

  • kate_bolton Kate Cooper (@kate_bolton) reported

    @VodafoneUK I was mid convo with an agent on DM and noone has answered me for an 1hr30mins. I asked 2 direct questions. So rude!!!!!