Vodafone Outage Report in Ponteland, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Slippy Underfoot #FBGC XY🎖
(@6thfret) reported
from
Newbiggin-by-the-Sea, England
@SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Janet Mole
(@janeyann261) reported
from
Ashington, England
Worst customer service award is always going to be won hands down by @VodafoneUK
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Gav McElroy
(@GavMcElroy) reported
from
Washington, England
@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Hayward
(@CotswoldLizzie) reported
How staff @VodafoneUK treat people with #Alzheimers
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Hasan Sweid
(@hasan_sweid) reported
@VodafoneUK wireless and i have spoken with SO many people already from Vodafone and sick of it already. just joined you guys in October last year and internet is already bad! the first guy i had a chat with on the 1st of Feb said i am entitled to cancel free of charge!
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Sukeisha Clarke
(@ClarkeSukeisha) reported
@VodafoneUKBiz @VodafoneUK The company is a shambles poor customer service and incompetent staff.
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Chander Shekhar Kannojiya
(@cskjingar) reported
The problem should have been resolved within 24 hours but the net speed is yet 0.0km / s Hello! Your request for Non Digital with reference number RAJ-V00325645900 is registered. Your request will be processed by 15 Feb 21 07.34 PM. For further assistance, @VodafoneUK @Vodafon
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Pee Kay
(@McGlumpherty) reported
@VodafoneUK 4G service in Hackney is awful, has been for some time now. Personal phone, work phone and gf’s phone all the same. Any chance of sorting this?
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Leahey
(@Leahey1995) reported
@VodafoneUK can’t even begin to tell you how much I ******* hate your network.
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Tessleymoor
(@Tessleymoor) reported
@VodafoneUK you have to have the worst customer service ever as you can’t deliver a ESim for my Apple Watch. It’s now 5 weeks and you can’t even send me a security code to my mobile number. Twice last night apparently sent one. You said Friday 72 hours which is your usual
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Greg Beedle
(@GantsMill) reported
@VodafoneUK please sort my account issues out. I’ve wasted two evenings on hold, have been assured twice by your staff it’s all sorted yet still get incorrect emails from you. You’ve made a mistake and I’m having to chase you, causing me stress. Appalling customer service.
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chris
(@Charley134781) reported
@VodafoneUK broadband in Coventry Cv2 has been down most the day. Was told it would be sorted by no later than 8pm. Its still down.
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Jonathon Stillwell
(@JonathonStillw2) reported
@VodafoneUK @EE @ThreeUK Have you though about wind and solar powering your sites? I know you have 48v backup but wouldn't mains backup help even further? You could save millions & increase uptime. #eco #carbonfootprint #Telecoms