Vodafone Outage Report in Ponteland, Northumberland, England
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Full Outage Map
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Ponteland, England
The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 1 month ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
|
Newcastle upon Tyne
|
Phone | 3 months ago |
|
Gateshead
|
Phone | 4 months ago |
|
Gateshead
|
Internet | 4 months ago |
|
Newcastle upon Tyne
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Janet Mole (@janeyann261) reported from Ashington, EnglandWorst customer service award is always going to be won hands down by @VodafoneUK
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Ian Birch (@IanBirch1978) reported from Cramlington, England@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Paul Hewitt (@Chewylad1981) reported from Washington, England@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Graham (@BarbadoOne) reported from Chopwell, England@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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claireeyy (@claire_green20) reported from Dunston, England@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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breenster & 🐶 (@breenster) reported from Wylam, England@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Julie Brown (@espanajules) reported from Newburn, England@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Zara (@ZaraStClair) reported from Newburn, England@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lucie (@luciieirl) reported@VodafoneUK It was £10 for 100GB and yet I’m being charged £17.10 now! On top of the initial £35 of my old contract since I’m trying to keep hold of my number. I want to cancel my second sim and not get locked into a misleading scammy contract please, really disappointed
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Andrew Thomas (@iMakeMess) reported@VodafoneUK Hiya, thanks. I think after reading the amount of people tweeting you with issues I might just cancel this order for fiber. Sounds like a bit of a disaster waiting to happen joining Vodafone.
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Manju Patel-Nair (@ManjuPatel_Nair) reportedDisappointing service @VodafoneUK Not informed when ordering that new phone is out of stock + to change to another COLOUR (same model/plan) they want me to cancel, wait 3 days & then go through another loooong sign up process !!! 😡😡😤
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Luke Handley (@lukehandley84) reportedHi @VodafoneUK my plan ends on the 11th Jan, do I have to give a month notice to terminate it? Your plan prices just aren't competitive, store told me easier to upgrade online (it's not) bill for phone bill for plan is poor, & calling to upgrade I waited 30mins then hung up!
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Ish (@Ish48381441) reported@VodafoneUK not been a customer of vodaphone for over a year, and today they have taken £322 from my account, no way to call them, require a call back from vodaphone, totally unacceptable!
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Ish (@Ish48381441) reported@VodafoneUK keely from vodaphone would like to discuss why they have taken £322 from my account despite not being a customer. I think she wants me to give personal account details over here instead of calling me despite having DM my numer. Does this sound like a good idea!
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Sarah-Kate (@_sarahkate_) reported@VOXI_UK Nearly a month and still not working even though a manager has been looking into this for 3 weeks. I have DM'd but get no response. This is actually a joke, even the @VodafoneUK agreed!
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Brigid Collins (@BrigidPCollins) reported@VodafoneUK is there anybody working on 191 line today. Ringing because the problem I discussed with you last Thursday is still unresolved. On hold 47 minutes and counting…
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SS (@SS79400924) reported@VodafoneUK @MSVideoDiary Dear Vodafone With no Vodafone service available, how's a customer supposed to DM you? Sounds strange! High time you help us - your existing customers - before piling on new customers as you're struggling to keep up promises + your contractual agreement #Vodafone #Vodafonedown
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Hannah (@GGNDRiRock) reported@VodafoneUK Hi, my number is expected to change from pay-as-you-go to my new pay monthly sim today. Will I know when the old sim has no signal anymore as it hasn't happened yet or can you confirm when it will happen?