Vodafone Outage Report in Ponteland, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Janet Mole
(@janeyann261) reported
from
Ashington, England
Worst customer service award is always going to be won hands down by @VodafoneUK
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Slippy Underfoot #FBGC XY🎖
(@6thfret) reported
from
Newbiggin-by-the-Sea, England
@SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ali McDonald
(@AliMc286) reported
@BarryJohnWilli3 @pennyarnie @VodafoneUK And rightly so. If we wanted to terminate our contract we'd be bound to pay them compensation in the form of the remaining term. I used to recommend Vodafone to people, what a mug
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P4Medicine
(@p4medicine) reported
@benjamiddleton @VodafoneUK Same here. The quality of vodafone services & customer support declined significantly since their merged with BT. I have been with this provider for over 14yrs. I cannot wait to take my contract elsewhere asap! We are not paying you to waste our time, Vodafone!
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@staustellsimon@infosec.exchange
(@staustellsimon) reported
@blackball22 @VodafoneUK In all honesty for me here in Cornwall, this is one of the first major issues I’ve had in nearly 3 years, so much so that I seriously doubted it was actually a Vodafone issue this morning.
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Kris kross
(@KanjiPuja) reported
@VodafoneUK @EEPChris Clearly your customer services team need training. Instead of telling me broadband is down, I was placed in queue to your tech team. Then your connection went after 40 mins on hold. Are you reimbursing people for such a mess?
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Ali McDonald
(@AliMc286) reported
@Ciro_Lentano @VodafoneUK Absolutely! It's infuriating. Last time this happened I had an hour and a half waiting for them to answer the phone. The rep claimed there were no outages and said basically it was a fault at my end. It wasn't. No acknowledgement. No compensation. Pretty crap customer service!
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Trilby Trilbs
(@og87) reported
@JuanSoloTGA @VodafoneUK No. Mine works for some things but not all. Teams works but email’s doesnt. And some pages I already had loaded before it went down work but cant load a new page. Google images work but websites dont load.
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Umair Nisar
(@umair6881) reported
@VodafoneUK @Lloyds84 Hi my daughter has an online booster class scheduled at 11 AM in a few minutes. Please sort out the issue ASAP. This will possibly have an effect on her GCSE results
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chelsyholland 🇺🇦
(@chelsyholland1) reported
@VodafoneUK I’ve had nothing for 15 days this is not a recent issue
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Paul Carnie
(@paul_carnie) reported
from
Edinburgh, Scotland
@VodafoneUK Thanks for the reply. Firstly can we have an indication on how long this issue will take to resolve? Also will I and many others be compensated for the downtime?
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I'm offended
(@offendedbynout) reported
@staustellsimon @VodafoneUK Same, I spent an hour doing the usual **** of disconnecting, resetting, and reconnecting only to be lied to by my router.