Vodafone outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	14 hours ago
Newcastle upon Tyne	Internet	26 days ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Wi-fi	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  sarah martin (@sarah_1307) reported 3 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

• 
  Julie Brown (@espanajules) reported 8 minutes ago from Newburn, England

  @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

• 
  Liam sholder (@liam27OFFICAL) reported 13 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK is running very slow today even on 4g

• 
  Nichola Jane (@justnicholajane) reported 13 minutes ago from Ryton, England

  @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

• 
  Gav McElroy (@GavMcElroy) reported 21 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Craig Bradshaw (@Cjreefdiver) reported 24 minutes ago from Whitley Bay, England

  @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

• 
  🦋Danielle🦋 (@d_n_g_x) reported 28 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now

• 
  Andy Watson (@andywatson8) reported 31 minutes ago from Washington, England

  @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

• 
  Slippy Underfoot #FBGC XY🎖 (@6thfret) reported 33 minutes ago from Newbiggin-by-the-Sea, England

  @SpygirlUK @VodafoneUK We moved from Sky to Vodafone too, on the promise of no throttling or capping in the evenings. To be fair it doesn’t slow down, it just....stops.... and then works for a bit...and then stops.... Appalling.

• 
  sarah martin (@sarah_1307) reported 33 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

• 
  Jonathan Miller (@JonnyMiller5) reported 34 minutes ago from Prudhoe, England

  @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 37 minutes ago from Wallsend, England

  @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 38 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  Barry Potts (@BarryPotts1) reported 45 minutes ago from Wallsend, England

  @VodafoneUK no mobile phone Internet in the Ne10 area of Gateshead for around 6 weeks. Affecting lots of my colleagues on Vodafone too. Is there an issue?

• 
  danny (@sunderlanddanny) reported 46 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  breenster & 🐶 (@breenster) reported 51 minutes ago from Wylam, England

  @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

• 
  L S-Archibald (@LeeSArchibald) reported 56 minutes ago from Dunston, England

  Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

• 
  Debbie (@debbieskywalker) reported 57 minutes ago from Walker Gate, England

  Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

• 
  Zara (@ZaraStClair) reported 58 minutes ago from Newburn, England

  @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

• 
  Janet Mole (@janeyann261) reported 58 minutes ago from Ashington, England

  Worst customer service award is always going to be won hands down by @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gray Jones (@GrayJon44548451) reported 6 minutes ago

  @AJRAllModCons @VodafoneUK After my contract ended with Vodafone, they continued to take money out of my account for 8 months. I visited the shop, phoned and emailed them but they refused to acknowledge me in any way. I didn’t get a penny back, will never use them again. Low life thieves, please sue them.

• 
  Rich Habbershaw (@Little_Rich_H) reported 7 minutes ago

  @AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file

• 
  Zaphod Beeblebrox (@Zaphod2042) reported 8 minutes ago

  @BeakerBate @VodafoneUK Had a phone call cut out about five minutes before you tweeted this... I am on the top of a hill, with about four transmitters near me.

• 
  Sophie QuintonCarter (@sophqc) reported 8 minutes ago

  @AJRAllModCons @VodafoneUK Same thing happened to me. Twice. Using their online complaint form triggered a very fast response after multiple phone calls achieved nothing.

• 
  Jonny Elwyn (@jonnyelwyn) reported 12 minutes ago

  @VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people

• 
  🖤Spencer Cookie (@crowmogh) reported 13 minutes ago

  @AJRAllModCons @VodafoneUK Wow @VodafoneUK that’s really bad!!!

• 
  Mike Harvey (@TheRealCityGent) reported 14 minutes ago

  @AJRAllModCons @VodafoneUK Take them to ombudsman, they tried it on with me and lost .That's why I wouldn't recommend them to anybody,since I moved provider ,not a single issue or bill query .

• 
  Ed (@1983_edward) reported 16 minutes ago

  @VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.

• 
  Vicky Taylor (@VickyTa39674252) reported 21 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy

• 
  red_mocha2022 (@red_mocha2022) reported 21 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.