Vodafone outages and service status in Long Stratton, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Long Stratton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Long Stratton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Long Stratton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Long Stratton, England
The most recent Vodafone outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 14 days ago |
|
Norwich
|
Total Blackout | 4 months ago |
|
Halesworth
|
Internet | 4 months ago |
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Vodafone Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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kenhurst 💙 (@kenhurst) reported from Norwich, England@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Steve Pointer (@tniops) reported from Norwich, England@VodafoneUK I feel let down. I made a costly mistake back in Sept/Oct I inadvertently used my phone on a maritime network running up an unwelcome bill. @VodafoneUK agreed a repayment plan which was finished yesterday including a goodwill gesture of £65. Now they say I owe a further £20!!!
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kenhurst 💙 (@kenhurst) reported from Norwich, England@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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Mr P (@MPearce14) reported from Norwich, England@VodafoneUK how come my bill Is showing a extra £6 for texts.... Never had this before
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Daneyka Southwell (@daneyka0408) reported from Norwich, England@VodafoneUK my 4g has been terrible the last couple of days...I have checked your website and it says no issue but it’s PAINFULLY slow, if it works at all
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sarah (@mannorwheb) reported from Hethersett, EnglandHelp @VodafoneUK no internet! Is there trouble in NR9 area?
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Chris (@Tuliptouch1) reported from Tacolneston, England@VodafoneUK @VodafoneUK still no sign of the “guaranteed” trade in payment being made. It’s now 34 days after you confirmed my device was accepted. Emails, phone calls, messages all containing false promises or at worst lies.
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Ian Wright (@wrightster222) reported from Costessey, England@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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nchnthman (@nchnthman) reported from Norwich, England@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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𝓡𝓲𝓬𝓱 (@Rich_Dalzell) reported from Sprowston, England@VodafoneUK got a call from your ‘trying to sell Broadband’ team from 0800 098 7938. Told him 3 times, politely, that I didn’t want it and the guy was seriously pushy. In the end I hung up as he pissed me off. Maybe help them understand when people don’t want something. Thanks.
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Annette Apps (@nettieapps) reported from Sprowston, England@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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TopMark Norwich (@TopMarkNorwich) reported from Poringland, England@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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loulouroberts (@loulouroberts1) reported from Norwich, England.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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Jackie Hamilton (@Therapyschnor) reported from Norwich, England@VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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SY (@syrocks69) reported from Norwich, England@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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Debbie de Spon (@de_spon) reported from Ashwellthorpe, England@VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.
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Chris (@Tuliptouch1) reported from Tacolneston, England@VodafoneUK can someone please help me. I took up your trade in offer well over a month ago. You’ve had my phone since early September and promised the money in my account during the last week of September. I’ve called your “customer services “ twice now.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mṽsh (@shikariunite) reportedEver since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.
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Dafydd Gam 🏴 🇬🇧 (@Tenth_Crusader) reportedCancel @VodafoneUK now!!!
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Tom (@te7419) reported@VodafoneUK leaving my girlfriend stranded in Spain with no phone is a absolute disgrace after being contracted to the network for over a decade
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Billy©️ (@TheGrandfatherX) reportedBritain is now a country where you only get the option & marketing to pay less but for a lesser service. There are literally no bargains to be had. It’s a country where the only growth is by charging you more for everything. @VodafoneUK is just one classic example of this.
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adyh (@EuclidAlgorithm) reported@Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?
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Gaz1313 (@pursseyg) reported@SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).
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Kate (@listentohere) reported@VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?
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✮ (@Jaammyyyyyyyy) reported@VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet
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Nannyof2 (@CayC73) reported@VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.