Vodafone

Vodafone Outage Report in Sprowston, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sprowston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sprowston, Norfolk, England 12/07/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sprowston, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Norwich.

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City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Wi-fi

Community Discussion

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Vodafone Issues Reports Near Sprowston, England

Latest outage, problems and issue reports in Sprowston and nearby locations:

  • AndyKiddell Andy Kiddell (@AndyKiddell) reported from Hellesdon, England

    @VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible

  • DanCareyDawes Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, England

    Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?

  • DanCareyDawes Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, England

    Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker

  • syrocks69 SY (@syrocks69) reported from Norwich, England

    @VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK

  • jamierreeve Jamie Reeve (@jamierreeve) reported from North Walsham, England

    Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany

  • BevyPetch Bevy (@BevyPetch) reported from Taverham, England

    @VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro

  • loulouroberts1 loulouroberts (@loulouroberts1) reported from Norwich, England

    @VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.

  • loulouroberts1 loulouroberts (@loulouroberts1) reported from Norwich, England

    .@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb

  • kenhurst kenhurst 💙 (@kenhurst) reported from Norwich, England

    @VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.

  • TopMarkNorwich TopMark Norwich (@TopMarkNorwich) reported from Poringland, England

    @BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍

  • ncfc_karen19 Karen⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ncfc_karen19) reported from Norwich, England

    @VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number

  • kenhurst kenhurst 💙 (@kenhurst) reported from Norwich, England

    @VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • angiecav01 Angie Cavanagh (@angiecav01) reported

    @VodafoneUK I have been with Vodafone for many many years. Now i am seriously considering leaving. I have 2 phones both not working. I have waited weeks now to have them uplifted and fixed. They still take the money out my bank account very month for phones that don't work.

  • cluckyhen0 kristy brown (@cluckyhen0) reported

    @kiangii @VodafoneUK Lame reply again. They don’t believe I can’t receive their texts,asking when I last took out a contract with them, what my last bill is. As a PAYG customer it’s kind of hard to answer. If I call them it’s £2.40a min and if they ring me £1.60 a min - they won’t call my. Landline

  • pilotedge James Edgerton (@pilotedge) reported

    @VodafoneUK Finally! SMS over Wifi Calling :) I still am using sure signal some places, can you tell me how to reset after swapping to eSIM?

  • Sam_Whale Sam Whale (@Sam_Whale) reported

    @VodafoneUK Hey, just a quick one. Why is your ‘My Account’ section down most nights. Only recently switched to you and it’s shocking how many services don’t work. Not even 1345 as the balance always shows at 0 and there’s an “error” message with *#1345# too on iPhone 11 Pro.

  • tttyaatw Dave Forbes (@tttyaatw) reported

    @VodafoneUK No thanks, scripted response that leads nowhere, as I told Vodafone ill just share my issues on social media and share how you ignore messages and then send dept collectors in to deal with things..Great business model, Ill just keep trying to share so others dont lose out

  • minhaszeeshan Zeeshan Minhas (@minhaszeeshan) reported

    @Ofcom you should ban @VodafoneUK immediately to operate in the UK. Charging more bill than signed up for and on top of that wasting 5 hours to get this resolved and still no resolution in sight!

  • tttyaatw Dave Forbes (@tttyaatw) reported

    @SJFARRELL75 @VodafoneUK @Vodafone_CEO Dont believe anything they say, your just a $ sign to them, worst customer service I have ever come across, do yourself a favour and move on..

  • JulieMillar Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported

    Getting so disappointed with @VodafoneUK #broadband as signal constantly drops on my TV. Tried help and chat and still nothing is happening so frustrating please help

  • _batuhanozdemir Batuhan Ozdemir (@_batuhanozdemir) reported

    @VodafoneUK Hi, I booked today to connect internet via your broadband service, but I still see a red light on my router. I’m currently doing everything online and my extra mobile data pack is almost ending due to this problem. When I’m going to have my broadband?!

  • MonstDaChef 🌊🇯🇲 Killy Kenpachi (@MonstDaChef) reported

    @VodafoneUK erm guys I think something is broken on your end I've recieved the same text from you guys 39 times in the 3days???