Vodafone Outage Report in Sprowston, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sprowston, Norfolk, England
The most recent Vodafone outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
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 Norwich |
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| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
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| Norwich |
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| Norwich |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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SY
(@syrocks69) reported
from
Norwich, England
@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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nchnthman
(@nchnthman) reported
from
Norwich, England
@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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diane thackeray
(@dianeparkinson4) reported
@VodafoneUK Why can we not get signal@in WN8 area on a few networks I’m on Vodafone very annoying been like this since footy started
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Rena Barnes
(@rena_barnes) reported
@VodafoneUK can you help with blocking dodgy calls from supposedly from Amazon. Have received 10 in the space of 30 mins. Live chat was no help as couldn't get past the boy and no help when I called 191...
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Rob Blagden
(@robblagden) reported
Somewhat shocked at the terrible customer service from @VodafoneUK today who asked for 8 different items of personal data twice from my dad with dementia and still didn’t provide help to fix the ‘upgrade’ that left my dad without phone or internet. #NewSupplierNeeded
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Yasmin Elizabeth
(@Yazzle511) reported
@VodafoneUK But it’s not the service contract. It was the handset. I’m paying for the service separately!
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Lee
(@halleee28) reported
@VodafoneUK absolutely appalling service!! I’ve had 1 of my business numbers cut off for over two weeks now, for the second time in a year!! And after wasting hours of my time on the phone to customer services, visiting their stores and being promised call backs, nothing happens!
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Sarah M Hall
(@sarahmhall) reported
@VodafoneUK Not yet installed. Complaints so far: (1) can't register online. (2) Code voicemail garbled. (3) Live chat doesn't work (tried 28/11 & 30/11). (4) Can't change installation time. (5) WHAT IS INSTALLATION? No explanation. And I've searched hard. May just cancel.
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christopher pollitt
(@christo04020230) reported
@VodafoneUK That’s customer services, if I put I want to raise a complaint they’ll say you have to post it, right?
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Kelly
(@kslaverty) reported
@VodafoneUK where is your customer service? 3 hours on phone last week to upgrade home broadband and you couldn't do it because of technical issues. Another 4 hours spent today because you created a new mobile broadband connection instead of an upgrading the old one.
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Amy
(@amygallacher91) reported
@OpenreachHelp @VodafoneUK please can you go back to @OpenreachHelp and keep me updated. I know you tried to dump me as a customer yesterday but sorry, I'm here for the long haul.
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Slim Pickings
(@tapouttony1) reported
@VodafoneUK I need to speak to someone, talking via online chat is no good to me. I need someone with a bit of savvy and enough power to make decisions without passing me from department to department, talking down to me or purposely burping then hanging up.