Vodafone Outage Report in Sprowston, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (17%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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SY
(@syrocks69) reported
from
Norwich, England
@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Debbie de Spon
(@de_spon) reported
from
Ashwellthorpe, England
@VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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Jackie Hamilton
(@Therapyschnor) reported
from
Norwich, England
@VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Ian Wright
(@wrightster222) reported
from
Costessey, England
@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@joeblack135) reported
@VodafoneUK I have contacted you 3 times to send a trade in pack for my old phone, nothing has arrived except additional charges and increased line rental on my bill. #disgrace #complaint
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Sameer G
(@sameer27038259) reported
@VodafoneUK beware folks when ur terminating ur pay monthly contract with this company. They force u to join @VOXI_UK their sister company and give u no other option n the service is pathetic . Put ur foot down n demand ur pac code - it’s ur legal right at the end of the contract
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LadyLeGENde
(@LadyLeGENde) reported
@VodafoneUK A technical support group for your company that'll be less incompetent at their job. Thanks for sending me into Christmas and the new year completely ****** without internet for over a month. Great job. Happy New year indeed Vodafone. You useless animal.
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jasmine ⁷
(@kthvierr) reported
hi @VodafoneUK my wifi isn’t working pls help
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Sam Lloyd
(@lloydy2410) reported
Charged twice by @VodafoneUK last month and they won’t refund me and @LloydsBank are refusing to dispute it with them.. 2 massive companies with awful customer service! #vodafone #lloydsbank #badcustomerservice
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𝚃𝚘𝚖 𝙶𝚛𝚒𝚏𝚏𝚒𝚗
(@TomOffTheRecord) reported
Third attempt in as many months to move a @VodafoneUK account to PAYG - and just clicking in at 45 minutes on the chat. @VodafoneUK your uk customer service is appalling
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK can i have some help today
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Socket to ‘em
(@SocketToEm) reported
@VodafoneUK 5hrs in total since Wednesday. Just been told that no one has put the request to fix the issue of my sim not working on my business account. Takes an hour to get to this point every time. Spoken to seven different agents. All affable but just keeping me on the phone or chat
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK No not hiding in DMs I seem to be ignored when we go down that route any time I need her to call immediately I've had no phone for 5 weeks a agent has accessed my account without my authority canceled my orders I need a call back immediately from ameenah
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jasmine ⁷
(@kthvierr) reported
@VodafoneUK can’t believe i’m saying this but even sky was better than ur **** wifi