Vodafone Outage Report in Sprowston, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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TheUnBanked
(@tonyf365) reported
from
Horsford, England
@VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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nchnthman
(@nchnthman) reported
from
Norwich, England
@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Becca
(@legit_becca) reported
@VodafoneUK No I'm not a Vodafone customer, the guy that stole my number is! You could look into my number and make sure he stops using it!!!!
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Robin McKelvie
(@robinmckelvie) reported
What’s point of your ‘Deadlock Team’ @VodafoneUK @VodafoneUKBiz? Even less helpful than customer service & achieved absolutely nothing being passed to them as they they won’t help or discuss. Threatening to remove offer paltry compensation if I go to ombudsman. Shockingly poor.
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Ben.
(@wading_bird_) reported
@VodafoneUK My 4g has been out all day, the down checker says there is a fault in my area. Any idea when this will be resolved? I need it to work from home
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Ross Norman
(@RossnormanRoss) reported
@VodafoneUK Have an existing complaint which is useless as well. Let’s see what #Vodafone can do.
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Amy Hard
(@LittleAmiiLou) reported
@VodafoneUK Just a query, is there issues with the 4G in Lincolnshire area? Nornally works great but today it keeps not working. Not loading anything. I've restarted my phone and this hasnt helped. Just isn't normal
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John Hunter
(@jhunter1888) reported
@robinmckelvie @VodafoneUK @VodafoneUKBiz I’ve been with Vodafone for years and had a couple of problems over the years but I got them sorted by keeping a note of the date and times of any phone calls and ask them to go back and listen to the recording of any deals I made with Vodafone the problems were soon fixed
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Jeff Ashton
(@askhamphoto) reported
Trying to cancel my contract when it finishes next month with @VodafoneUK . Got 'TOBI' their online assistant... who sends you round in circles.. after 15 minutes eventually typed in -'go boil your robotic head'... now on to a human... :-) wish me luck...
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@Lancs (Liz)
(@Lancs) reported
Hi @VodafoneUK - I'm trying to top up my late brother's mobile. The £15 is showing in my bank as PENDING but I'm told the topup failed. Also tried with Paypal but that failed too - can you please help?
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Ross Norman
(@RossnormanRoss) reported
@VodafoneUK as expected...nowt help at all.
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Katie Lawrance
(@KatieLou261) reported
@VodafoneUK interesting to see I'm not the only one getting exasperated with the service at @Vodafone. Absolutely shocking. Can't get ANYWHERE with advisers, have wasted hours being passed from pillar to post. Submitted official complaint and still heard nothing. Can any1 help?!