Vodafone Outage Report in Sprowston, Norfolk, England
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Debbie de Spon
(@de_spon) reported
from
Ashwellthorpe, England
@VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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Jackie Hamilton
(@Therapyschnor) reported
from
Norwich, England
@VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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SY
(@syrocks69) reported
from
Norwich, England
@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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Daneyka Southwell
(@daneyka0408) reported
from
Norwich, England
@VodafoneUK my data signal is TERRIBLE again. It just keeps cutting off and very frequently. Losing the will to live here, especially as your status checker says everything’s fine (it’s not)
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Ian Wright
(@wrightster222) reported
from
Costessey, England
@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Angel
(@AngelCookie93) reported
@VodafoneUK it's down for me as well, seems like the entire UK with vodaphone is down
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The Tadger
(@TheTadger) reported
@VodafoneUK @kayheads How the f*ck are you not aware of any outages at the moment. MY e you should have the downdetecor page front and centre of your dashboard. My broadband went off at approx 8.10. It passes radius auth so looks to be a backend problem. Nothing to do with BT.
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**STU**
(@sincy24) reported
@VodafoneUK WiFi been down in Glasgow for 30 mins now are you working on something?
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Sascha - but my cover photo says otherwise
(@SaschaSlashZoom) reported
@VodafoneUK is broadband down? Been on hold for an hour and a half now.
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Carl G Francis
(@CarlGFrancis1) reported
@VodafoneUK @kayheads How can you not be aware of any outages when hundreds of customers are chewing your arse about a major outage!!??...Jesus are you that dim??
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Debbie Prysor
(@debpry01) reported
@VodafoneUK no broadband here west Wales either. I've done all the checks and restarted the hub. The network coverage check is not working and the assistance page says agents are too busy to help.
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Peter Chiu
(@pwfc99) reported
@VodafoneUK how can I get help with a faulty modem, no support is available online. Your website doesn't help.
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J Rickard
(@J_Rickard1) reported
@VodafoneUK my broadband is currently down (Northants). Online tool doesn’t work & the chat bot tells customers that you’re busy. Have you got a known issue at the moment? (looking at all the tweets) If so, why don’t you put a tweet out or something letting customers know 😒
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Ravi Dabhi
(@RaviKDabhi) reported
@SquiggyEscobar @VodafoneUK Ffs down in Rugby
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Jeff English
(@Idr1s) reported
@VodafoneUK rather than redirect everyone to a useless support page, maybe you could speak to your tech team and post a tweet with some information?