Vodafone Outage Report in Sprowston, Norfolk, England
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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SY
(@syrocks69) reported
from
Norwich, England
@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Ian Wright
(@wrightster222) reported
from
Costessey, England
@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Filippouli
(@ElizaFilippouli) reported
@VodafoneUK should train your online staff who are there to service customers via chat. The know-how level of technical issues is so poor that is embarrassing for Vodafone I am left with a disrupted sim since last Friday, keep getting conflicting solutions advice-and no service!
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andrew
(@ditchy18) reported
Trying my hardest to sort my accounts out, doesn't help when @VodafoneUK can't take there direct debit payment on the correct date and offer me £5 goodwill gesture when they keep putting me in trouble with the bank. Absolutely disgusting.
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James
(@jamescox1810191) reported
@VodafoneUK where can i send a written complaint? I dont want any robot or online service i want an email address
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Stu Magoo
(@Stu_Magoo) reported
@VodafoneUK I obtained an NCK from one of your online agents for my Samsung S10. As this code was incorrect I now need an MCK code to unblock the ability to enter an NCK. Every single agent I speak to has no idea what an MCK is or tries to give me another NCK. Horrid service.
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Laurie V McAllister
(@LVMcAllister) reported
@VodafoneUK Hi, no she doesn't. I have just sent it to you via DM. Appreciate you looking into this as the customer service person on the phone was very unhelpful and just upset her.
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Sulaiman
(@Sule456) reported
@TheF00dBae @EE @VodafoneUK Lolll if you’ve found a good deal, no doubt the signal will be better in London. Just letting you (and them) know about my feelings
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Laura Bayston
(@LauraJBayston) reported
@VodafoneUK PLEASE HELP... I would really like to talk, like using my voice to a customer service person.. How can I do this, without it ending with a text and instrustons?
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ganesh pevekar
(@ganpev7) reported
@VodafoneUK not even one single bastard employee helping to solve the issue 9167700017
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JennyBaldwin
(@JennyBa18222921) reported
@VodafoneUK Did the same. I was told it would be another hour and indeed the person in front of me did the same. Also he said he couldn’t deal with it as he was manning the door. When I returned not only was he dealing with a customer himself but told me I’d have to get to
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Amy says...
(@princessaammyyy) reported
At this point I don’t know why I’ve got unlimited data on my plan with @VodafoneUK because the 4G NEVER works. I’m paying 90 a month for no good reason. As soon as I can, I’m leaving. 🤬🤬