Vodafone

Vodafone Outage Report in Sprowston, Norfolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sprowston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sprowston, Norfolk, England 11/18/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sprowston, Norfolk, England

The most recent Vodafone outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Wi-fi
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone

Community Discussion

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Vodafone Issues Reports Near Sprowston, England

Latest outage, problems and issue reports in Sprowston and nearby locations:

  • BevyPetch Bevy (@BevyPetch) reported from Taverham, England

    @VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • jamierreeve Jamie Reeve (@jamierreeve) reported from North Walsham, England

    Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...

  • TopMarkNorwich TopMark Norwich (@TopMarkNorwich) reported from Poringland, England

    @BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍

  • kenhurst kenhurst 💙 (@kenhurst) reported from Norwich, England

    @VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK

  • kenhurst kenhurst 💙 (@kenhurst) reported from Norwich, England

    @VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)

  • loulouroberts1 loulouroberts (@loulouroberts1) reported from Norwich, England

    .@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany

  • ncfc_karen19 Karen⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ncfc_karen19) reported from Norwich, England

    @VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro

  • loulouroberts1 loulouroberts (@loulouroberts1) reported from Norwich, England

    @VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.

  • AndyKiddell Andy Kiddell (@AndyKiddell) reported from Hellesdon, England

    @VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible

  • DanCareyDawes Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, England

    Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!

  • DanCareyDawes Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, England

    Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?

  • AQS_Ltd A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England

    @OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb

  • syrocks69 SY (@syrocks69) reported from Norwich, England

    @VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • annthebrave Ann Boyd (@annthebrave) reported

    @VodafoneUK Thank you for that link. However, in order to fill out a fraud report, it is requesting all kinds of information (phone, address) that is irrelevant. Also, even if I try to fill it out, it will not accept it since I do not reside in the UK. Can you direct me to another solution?

  • DivieshBB Diviesh B (@DivieshBB) reported

    @VodafoneUK Still on the call. This is by far the most ridiculous call I've had with a service provider. 2h 5m and counting. All of this because someone possibly misclicked a button and also didn't tell me all of the details. Appalling!

  • ConorSwifty Conor Swifty (@ConorSwifty) reported

    @VodafoneUK I would kept with you's if offered good prices for existing customers like EE etc does not just offer deals for new customers. Happily admit you's have the best network as had 0 issues within 4 years. But leaving for O2 as got a steal for Pixel 6 or pro with 3 years Google insura

  • suhalmedia Suhail (@suhalmedia) reported

    @vodafoneuk Hi the call connection has been ever so slow for n the last couple of weeks. Even 5G is really E where 5G shows up #vodafone #mobiletarrif #5g

  • NiggBaychamp 5 times Aye (@NiggBaychamp) reported

    @VodafoneUK what contact number can I use for a no broadband show? City fibre said I need to contact you but agent on Chat can't help they said

  • EvemarieSales Eve Sales (@EvemarieSales) reported

    @VodafoneUK Please help I am going round in circles and getting no where as I cant speak to anyone! We took out a broadband in dec 2021 and as part of the deal we were to receive an amazon fire hd tabet. We have been sent a code to redeem, it dosent work and cant speak to anyone

  • Rage_Quit_Dad Rage Quit Dad (@Rage_Quit_Dad) reported

    The upshot of my conversation with @VodafoneUK was that the problem has gone now so it isn’t an issue, and that “you have 16 devices connected and that causes lag”. The 16 devices are ALWAYS connected, have been for months and we never had this issue.

  • uberbounty uber (@uberbounty) reported

    Trying to fix a mistake @VodafoneUK made, spent 12 mins on hold only to be cut off as it was picked up. So very very close to cancelling the broadband and phone contract.

  • philoked Philip Okeden (@philoked) reported

    @VodafoneUK Why is the mobile data so unreliable at LA212 8DW? We have taken out a mobile 4G because it is a rural area, but the service is patchy and unreliable. It is a holiday cottage and we need WiFi for our tenants. We were mis-sold this as a solution. Please fix it!

  • meggmatthewss Meg (@meggmatthewss) reported

    @VodafoneUK worst customer service experience over the phone I’ve ever had. We’ve bought a Vodafone curve and the device clip has broken and no one cares 🙃 so now our dog is without her tracker. What’s the point in the device if it is going to break after 3 months of use.