Vodafone outages and service status in Sprowston, England
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- Vodafone generated 0 outage signals in the last 24 hours around Sprowston, including 0 direct reports.
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Problems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, EnglandHi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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Jackie Hamilton (@Therapyschnor) reported from Norwich, England@VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help
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💖 Jemma 💖 (@MummaJem) reported from Taverham, England@VodafoneUK I will be treating my #GALentine @rainbomino 💕💕💕 #VeryMeRewards This would be such a treat @VodafoneUK
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Andy Kiddell (@AndyKiddell) reported from Hellesdon, England@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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nchnthman (@nchnthman) reported from Norwich, England@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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Liam Killington (@Killi87) reported from Scottow, EnglandIt’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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loulouroberts (@loulouroberts1) reported from Norwich, England.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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Liam Killington (@Killi87) reported from Scottow, EnglandReally disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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Daneyka Southwell (@daneyka0408) reported from Norwich, England@VodafoneUK my 4g has been terrible the last couple of days...I have checked your website and it says no issue but it’s PAINFULLY slow, if it works at all
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Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, EnglandHi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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Mr P (@MPearce14) reported from Norwich, England@VodafoneUK how come my bill Is showing a extra £6 for texts.... Never had this before
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TopMark Norwich (@TopMarkNorwich) reported from Poringland, England@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Steve Pointer (@tniops) reported from Norwich, England@VodafoneUK I feel let down. I made a costly mistake back in Sept/Oct I inadvertently used my phone on a maritime network running up an unwelcome bill. @VodafoneUK agreed a repayment plan which was finished yesterday including a goodwill gesture of £65. Now they say I owe a further £20!!!
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Bevy (@BevyPetch) reported from Taverham, England@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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LadyAnnabelle (@LadyAnnabelle1) reported from Catfield, England@VodafoneUK #vodafone #rubbishsignal, once again rubbish signal wifi and phone in my area.
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𝓡𝓲𝓬𝓱 (@Rich_Dalzell) reported from Sprowston, England@VodafoneUK got a call from your ‘trying to sell Broadband’ team from 0800 098 7938. Told him 3 times, politely, that I didn’t want it and the guy was seriously pushy. In the end I hung up as he pissed me off. Maybe help them understand when people don’t want something. Thanks.
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Karen⚽️🏴 (@ncfc_karen19) reported from Norwich, England@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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Ian Wright (@wrightster222) reported from Costessey, England@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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sarah (@mannorwheb) reported from Hethersett, EnglandHelp @VodafoneUK no internet! Is there trouble in NR9 area?
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Debbie de Spon (@de_spon) reported from Ashwellthorpe, England@VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Nakamoto (@RobinNakamoto) reported@VodafoneUK How about you fix your 5G instead?
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Barry McGrath (@bazmeister) reported@VodafoneUK There is something really up with your network in Mayfair. So much latency.
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Graham Wharton (@Graham_Wharton) reported@KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Heather and Patrick (@HeatheandPat) reported@VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.
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Mike 'The Caretaker' (@MikeSparkes2) reported@VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi
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CityFibre (@CityFibre) reported@fankle_steve @VodafoneUK Sorry to hear about the delay with your connection. Please reach out to Vodafone directly regarding your installation and service status. As your service provider, they manage all scheduling and can provide the most up-to-date information on your appointment and connectivity.
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Adam James (@atjames88) reported@VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.
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CarolineS (@Carolin85504213) reported@VodafoneUK your network is down in Fleet Hampshire
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Neutral Bystander (@NeutralB99631) reported@Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.