Vodafone Outage Report in Sprowston, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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TheUnBanked
(@tonyf365) reported
from
Horsford, England
@VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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Chris
(@Tuliptouch1) reported
from
Tacolneston, England
@VodafoneUK @VodafoneUK still no sign of the “guaranteed” trade in payment being made. It’s now 34 days after you confirmed my device was accepted. Emails, phone calls, messages all containing false promises or at worst lies.
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Chris
(@Tuliptouch1) reported
from
Tacolneston, England
@VodafoneUK can someone please help me. I took up your trade in offer well over a month ago. You’ve had my phone since early September and promised the money in my account during the last week of September. I’ve called your “customer services “ twice now.
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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nchnthman
(@nchnthman) reported
from
Norwich, England
@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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sarah
(@mannorwheb) reported
from
Hethersett, England
Help @VodafoneUK no internet! Is there trouble in NR9 area?
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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WillsLoco
(@WillsLoco) reported
@VodafoneUK @PJDchan There is obviously a wide network issue your suffering….it would be beneficial to pin a tweet to your account which explains that your aware of the problem and are attempting to resolve the issue, rather than every individual having to explain
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Steph Mc Cabe
(@st_mccabe) reported
If you're considering getting @VodafoneUK broadband, then don't! Just useless - have had 2 engineers visit who "fixed the issue" and "you'll have no more problems now, all sorted" only to get repeatedly cut off work calls. Issue been going on over a year. Jokes! #broadbandfail
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Amir
(@cuzito) reported
@VodafoneUK what's going on with your broadband service this morning? When you try to check broadband network status on your website a msg appears to say 'we are trying to fix things' - currently my broadband keeps cutting off & data transfer super super slow whenever connected.
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Darcie Bear Childrenswear
(@DarcieBearChil1) reported
@VodafoneUK @cheners_1 I've got broadband Pro too and not been given any special number to call. Never even been sent a confirmation of installation email with first bill etc. Really bad service
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Emma Coombs
(@EmmaCoo30175083) reported
@VodafoneUK trying to work from home but internet is down. The fault finder doesn't work on your website and I'm no. 54 in the queue to live chat with an advisor...
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Steph Mc Cabe
(@st_mccabe) reported
@VodafoneUK Once again on hold and missing another important work call as a result. This service is a joke!!!!
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Jittseph Po
(@jittsephpo) reported
@VodafoneUK whats going on with broadband Voda? Huge spike in reports on downdetector, online chat unavailable due to demand and your online broadband status checker is broken.... trying to work from home here and having to use my phone tethered!
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Christopher Gorman
(@chris11256) reported
@VodafoneUK Suddenly having problems with our internet connection dropping out or random websites not being accessible. Any service problems? I can't run the service test as as says 'sorry there was an issue with your request'.
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🌸 Dame Lens of the Free 🌸 aka ‘The Hug Club’
(@LensoftheFree1) reported
@VodafoneUK my internet is down, your chat is “too busy” and I’m supposed to be working on a helpline using VoIP at the moment… #vodafoneuk
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Dan Parton
(@bhafc_fan) reported
If you having problems with Vodafone Broadband it will appear their DNS servers are down, to fix, log into your router and change the DNS server to google DNS 8.8.8.8 or cloudflare 1.1.1.1 @VodafoneGroup @VodafoneUK until it’s sorted.