Vodafone outages and service status in Sprowston, England
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- Vodafone generated 0 outage signals in the last 24 hours around Sprowston, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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SY (@syrocks69) reported from Norwich, England@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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Steve Pointer (@tniops) reported from Norwich, England@VodafoneUK I feel let down. I made a costly mistake back in Sept/Oct I inadvertently used my phone on a maritime network running up an unwelcome bill. @VodafoneUK agreed a repayment plan which was finished yesterday including a goodwill gesture of £65. Now they say I owe a further £20!!!
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loulouroberts (@loulouroberts1) reported from Norwich, England@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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TheUnBanked (@tonyf365) reported from Horsford, England@VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch
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Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, EnglandHi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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Liam Killington (@Killi87) reported from Scottow, EnglandIt’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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𝓡𝓲𝓬𝓱 (@Rich_Dalzell) reported from Sprowston, England@VodafoneUK got a call from your ‘trying to sell Broadband’ team from 0800 098 7938. Told him 3 times, politely, that I didn’t want it and the guy was seriously pushy. In the end I hung up as he pissed me off. Maybe help them understand when people don’t want something. Thanks.
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Daneyka Southwell (@daneyka0408) reported from Norwich, England@VodafoneUK my 4g has been terrible the last couple of days...I have checked your website and it says no issue but it’s PAINFULLY slow, if it works at all
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nchnthman (@nchnthman) reported from Norwich, England@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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Chris (@Tuliptouch1) reported from Tacolneston, England@VodafoneUK @VodafoneUK still no sign of the “guaranteed” trade in payment being made. It’s now 34 days after you confirmed my device was accepted. Emails, phone calls, messages all containing false promises or at worst lies.
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loulouroberts (@loulouroberts1) reported from Norwich, England.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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Jamie Reeve (@jamierreeve) reported from North Walsham, EnglandWow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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Annette Apps (@nettieapps) reported from Sprowston, England@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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Daneyka Southwell (@daneyka0408) reported from Norwich, England@VodafoneUK my data signal is TERRIBLE again. It just keeps cutting off and very frequently. Losing the will to live here, especially as your status checker says everything’s fine (it’s not)
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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Ian Wright (@wrightster222) reported from Costessey, England@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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kenhurst 💙 (@kenhurst) reported from Norwich, England@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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Jackie Hamilton (@Therapyschnor) reported from Norwich, England@VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Where's ***** (@WheresWilly8) reported@Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.
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Jan Cavelle (@jancavelle) reportedNot bad going @VodafoneUK - lost my business before the contract even started
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Manda Gunion (@mandagunion) reported@VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK
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cath (@CatheasthamMc) reported@VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription
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The Memedalorian (@mxtthewpxrker) reported@VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection
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Dean Jones (@dean_jones91) reported@VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!
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Anna Maslowicz (@annamazz) reported@VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account
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Fortune Imports (@MrMBajaj) reported@VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.