Vodafone Outage Report in Sprowston, Norfolk, England
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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nchnthman
(@nchnthman) reported
from
Norwich, England
@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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SY
(@syrocks69) reported
from
Norwich, England
@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cat
(@CatPage89) reported
@VodafoneUK DM’ing you can’t help me it’s your website that’s not working. Can you please check with relevant digital teams if they’re aware of the issue and are working on it?
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just me
(@theproperKP) reported
@VodafoneUK You've done it and told me there's about 97% 5G coverage. There isn't. Its poor everywhere I go trust me. Its not you I'm getting at, Vodafone itself from customer service in my local Coventey store has been dreadful since day 1. I'll run the contract out & look elsewhere
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just me
(@theproperKP) reported
@VodafoneUK @PoeticJustice23 How can you not see what he's replying to when it's a tweet from your own account? I wouldn't bother. I got this phone on a deal in April. Worst UK coverage I've ever encountered in 25+ years of having a phone contact
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Foolstop! One who is sad.
(@bhatkahua) reported
@VodafoneUK Bad network everywhere
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MaxProvider.net
(@maxprovider) reported
@VodafoneUK Shoddy customer service. Avoid at all costs
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t.thushy
(@thushy03) reported
@VodafoneUK What's the point existing customers pay more and new customer get less. So why we want keep with you
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Helen Stewart
(@fashion_witch) reported
@VodafoneUK message me at 3.40am with a link to an online complaints form when I have a complaint ref. already, asking me to reiterate info I've logged 73 hours on 'phone, and at least 24 on Twitter DMs. Now requesting I reiterate via online form. You couldn't make it up.
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Grody🔞
(@pickled_tinker) reported
@VodafoneUK Signal is fine. It's just you decided to cheap out all those years ago on Huawei equipment and now have to replace it, just like Three. Why you two want to jump into bed together because your cheaping it years ago is busting your shareholders ***** now in costs.
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Gracie Rose-Marie
(@GracieRoseMarie) reported
@ChappellMick @VodafoneUK Questions have question marks… you didn’t use any so you therefore never asked a question.
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Sop ღ
(@s0phill) reported
@ali_luxton @VodafoneUK Phone 0333 304 0191. I’ve just had major help with @VodafoneUK queries