Vodafone outages and service status in Sprowston, England

Problems in the last 24 hours in Sprowston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sprowston, England

The most recent Vodafone outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Total Blackout	7 days ago
Norwich	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Sprowston, England

Latest outage, problems and issue reports in Sprowston and nearby locations:

• 
  A.Q.S Limited (@AQS_Ltd) reported 2 minutes ago from Thorpe St. Andrew, England

  @OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany

• 
  robert woodrow (@robwoodrow) reported 6 minutes ago from Scottow, England

  @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

• 
  Steve Pointer (@tniops) reported 11 minutes ago from Norwich, England

  @VodafoneUK I feel let down. I made a costly mistake back in Sept/Oct I inadvertently used my phone on a maritime network running up an unwelcome bill. @VodafoneUK agreed a repayment plan which was finished yesterday including a goodwill gesture of £65. Now they say I owe a further £20!!!

• 
  Bevy (@BevyPetch) reported 16 minutes ago from Taverham, England

  @VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request

• 
  Shareen Mugford (@ShareenMugford) reported 21 minutes ago from Norwich, England

  Yo @VodafoneUK where is all the signal at, because I have neither signal or data yall

• 
  LadyAnnabelle (@LadyAnnabelle1) reported 22 minutes ago from Catfield, England

  @VodafoneUK #vodafone #rubbishsignal, once again rubbish signal wifi and phone in my area.

• 
  Daneyka Southwell (@daneyka0408) reported 22 minutes ago from Norwich, England

  @VodafoneUK my 4g has been terrible the last couple of days...I have checked your website and it says no issue but it’s PAINFULLY slow, if it works at all

• 
  Jackie Hamilton (@Therapyschnor) reported 22 minutes ago from Norwich, England

  @VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help

• 
  💖 Jemma 💖 (@MummaJem) reported 24 minutes ago from Taverham, England

  @VodafoneUK I will be treating my #GALentine @rainbomino 💕 #VeryMeTuesday #VeryMeRewards This would be such a treat @VodafoneUK 🌹

• 
  TheUnBanked (@tonyf365) reported 29 minutes ago from Horsford, England

  @VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch

• 
  Chris (@Tuliptouch1) reported 31 minutes ago from Tacolneston, England

  @VodafoneUK @VodafoneUK still no sign of the “guaranteed” trade in payment being made. It’s now 34 days after you confirmed my device was accepted. Emails, phone calls, messages all containing false promises or at worst lies.

• 
  Mr P (@MPearce14) reported 47 minutes ago from Norwich, England

  @VodafoneUK just when you need to get on the app for cheap cinema tickets and it's down grrrrrrr

• 
  loulouroberts (@loulouroberts1) reported 48 minutes ago from Norwich, England

  @VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.

• 
  kenhurst 💙 (@kenhurst) reported 49 minutes ago from Norwich, England

  @VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.

• 
  Ian Wright (@wrightster222) reported 49 minutes ago from Costessey, England

  @VodafoneUK Your customer service one to one is poor. And dont like being lied to

• 
  Jamie Reeve (@jamierreeve) reported 50 minutes ago from North Walsham, England

  Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.

• 
  sarah (@mannorwheb) reported 53 minutes ago from Hethersett, England

  Help @VodafoneUK no internet! Is there trouble in NR9 area?

• 
  kenhurst 💙 (@kenhurst) reported 56 minutes ago from Norwich, England

  @VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)

• 
  Andy Kiddell (@AndyKiddell) reported 59 minutes ago from Hellesdon, England

  @VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible

• 
  A.Q.S Limited (@AQS_Ltd) reported 59 minutes ago from Thorpe St. Andrew, England

  @OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arun Hebbar (@ArunHebbar7) reported 7 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  Crypto_Sim (@Sim__Bur) reported 8 minutes ago

  @VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me

• 
  Michael Dance (@ourdancefamily) reported 10 minutes ago

  .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

• 
  Yoganandu Pottam (@yoganandu) reported 10 minutes ago

  Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

• 
  Chris Evans (@ballistic1980) reported 10 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  Richard Frame (@rafthemaster) reported 14 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 14 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  brendan (@kegger1664) reported 15 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Tracey Davies (@miss_traceydav) reported 18 minutes ago

  That was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening

• 
  Bri Hammond (@big1481b) reported 19 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet