Vodafone Outage Report in Sprowston, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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Chris
(@Tuliptouch1) reported
from
Tacolneston, England
@VodafoneUK can someone please help me. I took up your trade in offer well over a month ago. You’ve had my phone since early September and promised the money in my account during the last week of September. I’ve called your “customer services “ twice now.
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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TheUnBanked
(@tonyf365) reported
from
Horsford, England
@VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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nchnthman
(@nchnthman) reported
from
Norwich, England
@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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Chris
(@Tuliptouch1) reported
from
Tacolneston, England
@VodafoneUK @VodafoneUK still no sign of the “guaranteed” trade in payment being made. It’s now 34 days after you confirmed my device was accepted. Emails, phone calls, messages all containing false promises or at worst lies.
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sneshu
(@SneshuBR) reported
@lace_lisa @VodafoneUK Yep mines gone down this Afternoon and it’s still not working. Constant issues
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Honest Mobile
(@Honest_Mobile_) reported
@MitaliLive @VodafoneUK Hey Mitali 👋 no credit checks here. Just bills that reduce every month, speedy customer support, and planet-friendly plans. If you want a change of scenery we've given you 2 months half price to try us out. Code: BETTERMOBILEFORMITALI
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CityFibre
(@CityFibre) reported
@ruthmills @VodafoneUK Thank you for your message, Ruth. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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Honest Mobile
(@Honest_Mobile_) reported
@thevitiligosikh @VodafoneUK Not to brag but on our network we aim to reply in 30 seconds. If your Dad fancies a change of scenery he can try us half-price for his 1st 2 months. Code: HELPNIRJEETSDAD
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The Right Hon. Psychic Squirrel
(@PsychicSquirrel) reported
@JustAnotherYD @VodafoneUK I've just left @VodafoneUK because they moved their transceiver across the road and it's now behind a Health Centre and guess what - no signal!
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YD
(@JustAnotherYD) reported
Take more cash and have a back up plan. More so maybe consider some alternative to @VodafoneUK I'm currently looking elsewhere and 15 yrs of customer loyalty destroyed by mistakes compounded by the poor staff having to follow systems rather than actually help 9/fin
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Feiryred 🐀🌶️ 🌈 ♿ 🦄🌋😷💉
(@Feiryred) reported
@JustAnotherYD @VodafoneUK 02 = no problems!
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YD
(@JustAnotherYD) reported
@PsychicSquirrel @VodafoneUK Honestly I would pay extra just to get personal customer service where there are humans who can make decisions based on what they are hearing..
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Jim Cory
(@Jimcory99) reported
@VodafoneUK Hi. I've lost my Vodafone sim card but I need to get a PAC code from you. Can you still provide me with a PAC code please? Or help me transfer my number over in a different way? Thanks.
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The Right Hon. Psychic Squirrel
(@PsychicSquirrel) reported
@JustAnotherYD @VodafoneUK EE but as I was changing Broadband I was able to get a better deal for both together. I've been with T-Mobile who became EE and they were fine so let's see. It seems customer loyalty has no meaning anymore and customer service and basic service levels don't exist anymore.