Vodafone Outage Report in Sprowston, Norfolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (53%)
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Phone (29%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sprowston, Norfolk, England
The most recent Vodafone outage reports came from the following cities: Norwich and Wymondham.
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Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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nchnthman
(@nchnthman) reported
from
Norwich, England
@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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Chris
(@Tuliptouch1) reported
from
Tacolneston, England
@VodafoneUK can someone please help me. I took up your trade in offer well over a month ago. You’ve had my phone since early September and promised the money in my account during the last week of September. I’ve called your “customer services “ twice now.
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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TheUnBanked
(@tonyf365) reported
from
Horsford, England
@VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Baker 💙🇺🇦
(@HylandsHypno) reported
@VodafoneUK you need to sort out your customer service, at present it’s none existent, no home line since November, ringing me then leaving me waiting to connect- come on!
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BiggestDog #RejoinEU #SaveOurNHS#wokerati
(@Biggestdog) reported
@VodafoneUK Please stop using @DPDgroup_news ( the only valid twitter account you can find) as your courier. Worst customer service ever. There is zero way of contacting them re problems. Any half decent company should give you access to a human being
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DownUnder #ardmhacha
(@Marky622022) reported
@VodafoneUK are an absolute shower of thieves. Been with them going on 5 years and over the last 12 months the service has been terrible! Would strongly recommend for anyone to stay well away from them!
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Andy Ross
(@RossiRossi79) reported
@VodafoneUK how do i complain? I've been a cust over 15 yrs. Failure to take DD tho no issues. Ive sent 2 manual payments (1 you said you didn't need and would return...but still I'm waiting for it). What's going on? Can't get through online, spent ages waiting on the phone.
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Karen Baker 💙🇺🇦
(@HylandsHypno) reported
@VodafoneUK I can’t remember how many times I’ve done that, I’m chatting to someone now on Twitter messaging and still getting no where. You know there’s an issue, just resolve it
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Dean Spencer Art
(@DeanSpencerArt) reported
Day 4, and @VodafoneUK still with no updates apart from 'they're working on the problem' and have an update on Monday! No details on what the problem is, even though they 'apparently' sent out a technician yesterday. I wouldn't care so much but I got work to send out to clients.
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MikeB
(@SanityChecker) reported
@VodafoneUK 30 years as a customer Always chasing upgrades TWO new 36 MONTH phone contracts worth £3000 Absolutely no concession on phones not even the little upfront charge. Why should I bother to stay with Vodafone? Annoyed not pleased by the deal. Put down phone.
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Lynne
(@ewart_lynne) reported
@VodafoneUK Thankyou for getting back to me, still no service. I don't have another provider as such, it's just a spare unlocked phone I once briefly used a PAYG Giffgaff in..do I still have to get a PAC code?
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Ian Mclaren
(@TheIanMac) reported
@VodafoneUK Would be handy if someone actually advised that before asking me to make contact. The options now not working. What would be easier, is if Vodafone just properly enabled WiFi calling for me. It must be the SIM or your side as worked before and the phone you gave me is supported??
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Maulik
(@maulbrahmbhatt) reported
@ViCustomerCare Pls help @ViCustomerCare @VodafoneUK