Vodafone outages and service status in Sprowston, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Sprowston, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sprowston, England
The most recent Vodafone outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Total Blackout | 7 days ago |
|
Norwich
|
Phone | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Chris (@Tuliptouch1) reported from Tacolneston, England@VodafoneUK can someone please help me. I took up your trade in offer well over a month ago. You’ve had my phone since early September and promised the money in my account during the last week of September. I’ve called your “customer services “ twice now.
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Daneyka Southwell (@daneyka0408) reported from Norwich, England@VodafoneUK my 4g has been terrible the last couple of days...I have checked your website and it says no issue but it’s PAINFULLY slow, if it works at all
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Karen⚽️🏴 (@ncfc_karen19) reported from Norwich, England@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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Andy Kiddell (@AndyKiddell) reported from Hellesdon, England@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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kenhurst 💙 (@kenhurst) reported from Norwich, England@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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robert woodrow (@robwoodrow) reported from Scottow, England@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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TopMark Norwich (@TopMarkNorwich) reported from Poringland, England@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, EnglandHi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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Steve Pointer (@tniops) reported from Norwich, England@VodafoneUK I feel let down. I made a costly mistake back in Sept/Oct I inadvertently used my phone on a maritime network running up an unwelcome bill. @VodafoneUK agreed a repayment plan which was finished yesterday including a goodwill gesture of £65. Now they say I owe a further £20!!!
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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Mr P (@MPearce14) reported from Norwich, England£6 for sending 1 text to a dubai number while in dubai with @VodafoneUK wtf #Vodafone #ripoff
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Liam Killington (@Killi87) reported from Scottow, EnglandReally disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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sarah (@mannorwheb) reported from Hethersett, EnglandHelp @VodafoneUK no internet! Is there trouble in NR9 area?
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Mr P (@MPearce14) reported from Norwich, England@VodafoneUK how come my bill Is showing a extra £6 for texts.... Never had this before
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nchnthman (@nchnthman) reported from Norwich, England@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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TheUnBanked (@tonyf365) reported from Horsford, England@VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch
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LadyAnnabelle (@LadyAnnabelle1) reported from Catfield, England@VodafoneUK #vodafone #rubbishsignal, once again rubbish signal wifi and phone in my area.
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𝓡𝓲𝓬𝓱 (@Rich_Dalzell) reported from Sprowston, England@VodafoneUK got a call from your ‘trying to sell Broadband’ team from 0800 098 7938. Told him 3 times, politely, that I didn’t want it and the guy was seriously pushy. In the end I hung up as he pissed me off. Maybe help them understand when people don’t want something. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Dannielle (@MsChloe96) reported@VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.
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Heather and Patrick (@HeatheandPat) reported@VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.
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Pearoni (@Pearoni) reportedGot to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst
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cath (@CatheasthamMc) reported@VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription
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Sanford Charles (@SanfordCha59884) reported@VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly
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Dean Jones (@dean_jones91) reported@VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!
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CD_Zombie (@CD_Zombiee) reported@VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Mickey Scouse (@ScouserMickey) reported@YouTube @VodafoneUK its still active as I have a contract? WTF is going on here??
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FINGERSJOHN✌ (@jnafr) reportedWhy is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.