Vodafone Outage Report in Sprowston, Norfolk, England
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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Jackie Hamilton
(@Therapyschnor) reported
from
Norwich, England
@VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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Ian Wright
(@wrightster222) reported
from
Costessey, England
@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Debbie de Spon
(@de_spon) reported
from
Ashwellthorpe, England
@VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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SY
(@syrocks69) reported
from
Norwich, England
@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@TheBoySeggy) reported
@AndreDack @VodafoneUK I've used them for over 2 years with only 2 issues in that time - 1 was a faulty router which they replaced, and the other a phone faulty master socket faceplate replaced for £10 from Amazon (which Vodafone were happy to reimburse me for).
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andrew_meikle
(@andrew_meikle) reported
It doesn’t seem to matter how many people are relying on the connection for education or work... thanks @VodafoneUK Oh—and when they point you at the complaints line you discover that it’s having “technical problems” so you can’t even register a complaint
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Sarah Adams
(@sarahkateadams_) reported
@VodafoneUK what is the point in your customer service helpline? Spoke to 5 online agents in the last 3 months and not one has resolved my query. So beyond frustrated
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父 Steve 父
(@Sdbrownb) reported
@VodafoneUK @VodafoneGroup after years of loyalty to Vodafone without any warning they decided to stop #suresignal leaving my business & others with no phone service. I’m told by a advisor it could be months before new system is up and running. No choice but to leave now, poor
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MRB
(@MRidzBh) reported
Absolutely shocking service from @VodafoneGroup @VodafoneUK a manager calls me to deal with my complaint, calls me by the wrong name, doesn’t have any details of the issue and then expects me to confirm my name and identity. Then she has an issue when I tell her to deal
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Neeraj Singh
(@NirageMirage) reported
@VodafoneUK @VodafoneGroup OMG!!!! change your on-hold music/track. If being on a call and being tranferred and on hold of an hour and half wasnt bad enough!!
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𝚕𝚘𝚘𝚖𝚢 𝚗𝚊𝚛𝚝𝚒
(@Loomy_Narti) reported
It’s been 5 days since I requested my phone to be unlocked with @VodafoneUK . It’s never taken this long in the past
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Dan Evans
(@danroye) reported
@VodafoneUK when is the MyVodafone service expected to be back up and running. I need a copy of my last 3 bills ASAP and every time I check there is some form of maintenance going on!
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Vodafone Group
(@VodafoneGroup) reported
@plantplant1 We are sorry to hear this Teresa. We have raised this with @VodafoneUK who will be able to help.