Vodafone Outage Report in Sprowston, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sprowston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Vodafone
Vodafone is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sprowston, Norfolk, England
The most recent Vodafone outage reports came from the following cities: Norwich.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
Wow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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Debbie de Spon
(@de_spon) reported
from
Ashwellthorpe, England
@VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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SY
(@syrocks69) reported
from
Norwich, England
@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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Ian Wright
(@wrightster222) reported
from
Costessey, England
@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Angus Taylor
(@GetAngus) reported
@VodafoneUK @simonponeil How about getting out with a phone and finding out directly how absolutely crap Vodafone coverage is. Your marketing is nonsense.
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Emma
(@scousepie) reported
@VodafoneUK Hi, is there any way on earth of speaking to someone on the phone? I have an issue I need urgently resolved and have spent three hours on chat being repeatedly disconnected
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK Still hanging on chat, and I’ve received an email saying my complaint has somehow been resolved. It has not been resolved, I’ve received no information or feedback about the complaint and this is causing me massive distress. @Ofcom how can @VodafoneUK be allowed to do this?
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charlie nicole
(@charlayyx) reported
@VodafoneUK how is it if I take a new contract you’ll offer me cheaper than an existing customer who’s been with you for 10+ years? Absolute joke …
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K 🍒🍸🍹🍓🇪🇺
(@Kiki_2208) reported
Hi @asda_mobile , you become the #worst ever since switching to @VodafoneUK !!! Web account does not work, text for PAC does not work and the most rude customer service person today 🤤😵YAK! I am leaving after 13 years.
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK And just to give you some insight into how difficult it is to get help when you’re unable to talk properly, I’ve asked for help via webchat this morning, so far I’ve been waiting for 11 minutes for your colleague to help me. How long will I have to put up with all this?
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Mark Hall 🏴
(@Hally1974) reported
from
Blyth, England
@VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again
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A1762
(@abbey1762) reported
@VodafoneUK The problem is hidden charges too what you agree on contract you get charged different rates to what was agreed somehow ! and it’s always more! When you become aware of the high rates charged you get a mere apology from the call centre you get a little compensation ie £10!
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Jams
(@how01579183) reported
@VodafoneUK Hi Amy. I have not been able to access my phone. Phonecalls etc for three weeks. I would want a full refund?. I have the postcode and confirmation of your updates that there is no service
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lisa
(@lisa72051111) reported
@VodafoneUK @MoneyTelegraph I have asked on 4 different occasions to make a complaint about an ongoing issue, No one ever puts me through or tells me how to do this online… Thought complaints were supposed to be taken seriously