Vodafone Outage Report in Hill Top, City and Borough of Wakefield, England
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E-mailProblems in the last 24 hours in Hill Top, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hill Top and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hill Top, City and Borough of Wakefield, England
The most recent Vodafone outage reports came from the following cities: Bradford, Barnsley, Batley, Dewsbury, Castleford, Huddersfield, Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Barnsley |
Internet | |
| Batley |
Internet | |
| Dewsbury |
Internet | |
| Bradford |
Phone | |
| Castleford |
Internet |
Community Discussion
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Vodafone Issues Reports Near Hill Top, England
Latest outage, problems and issue reports in Hill Top and nearby locations:
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matthew wilkinson
(@matthewbcafc) reported
from
Wibsey, England
@philwoollias1 @VodafoneUK I left vodafone years ago, shocking customer service, charged me £50 for the use of a courtesy phone!
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Brian Darnbrough
(@DarnbroughB) reported
from
Bradford, England
@VodafoneUK been a customer for good few years moved my services elsewhere and you slap me with £8 data charge. Can you explain how this is possible.
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Lindsay Wilson
(@mrsljwilson) reported
from
Bradford, England
@VodafoneUK providing terrible customer service and inducing angina attacks since 1985. Just hit the 2 hour mark, back on hold again, think he’s gone to make a brew now. #topnotchcustomerservice #happytohelp
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@VodafoneUK are a bunch of brain dead liars. Why I moved from @O2 I will never know. Absolutely terrible.
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hann
(@HannahDoubleyou) reported
from
Brighouse, England
@VodafoneUK Later it was £50/£60. At the end of the process he didn’t confirm anything about this ‘line’ I needed setting up. There were so many issues from start to finish. Not just with the lack of information but his behaviour in every aspect. Even little things like talking over me and
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hann
(@HannahDoubleyou) reported
from
Brighouse, England
@VodafoneUK He also couldn’t find our account that we had already made online when we had attempted to purchase this pack previously, for which we were promised a £2 monthly discount on the live chat by a colleague for the issues that occurred which made that purchase unsuccessful
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hann
(@HannahDoubleyou) reported
from
Bradford, England
@VodafoneUK why has my broadband been randomly cancelled. Help me before I lose my mind :(
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hann
(@HannahDoubleyou) reported
from
Bradford, England
@VodafoneUK just had the worst customer service experience of my life in one of your stores
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hann
(@HannahDoubleyou) reported
from
Brighouse, England
@VodafoneUK telling me he needs my debit card rather than asking if I could put it in the card machine. This is the first time I have been with your company and this experience was absolutely terrible. Your employee was more interested in pressing me on whether he will get his money back -
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hann
(@HannahDoubleyou) reported
from
Brighouse, England
@VodafoneUK - he also gave no details about the contract such as how long it is for. He left us with more questions than we started with. He didn’t tell us how or when our service would be set up. After asking any question, he would simply repeat his previous answer in a patronising manner.
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Chris O'Toole
(@snorlaxotoole) reported
from
Leeds, England
@VodafoneUK you customer service is a joke 40mins on the phone for a bill that should never have been made for a service never received #Vodafone #ripoff
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hann
(@HannahDoubleyou) reported
from
Brighouse, England
@VodafoneUK - told him I worked at santander in passing. The employee was rude and didn’t inform us of a credit check done. He was patronising and made it very apparent he though we were a young couple (he said he thought we were under eighteen whilst laughing)
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Lou🦁
(@Grovesy9AV) reported
from
Mirfield, England
@VodafoneUK how do I cancel my contracts phone, email or letter please and thank you.
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Paul Mitchell ⚽ 🏈 🏉 🤘🍺
(@ukbronco) reported
from
Bradford, England
@VodafoneUK your network in Bradford is a bag of cack today.
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Paul Goodyear
(@pgudge) reported
from
Cudworth, England
@RingGo_parking Very sorry for the delay! No I’m on the current public release. However it would appear it was @VodafoneUK issues as when tried other apps they were slow to update or not connect at all.
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@O2 Certainly will! The worst mistake I’ve ever made! Gonna see if I Csn get out my @VodafoneUK and head back!
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hann
(@HannahDoubleyou) reported
from
Brighouse, England
@VodafoneUK - and then he started to stress that we must pay things such as council tax. As a responsible tenant who already is highly aware of this I found this absolutely shocking, and this has upset me very much. The whole process was horrible and I felt misinformed and made to feel a -
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Jake Wilde
(@JakeWilde) reported
from
Leeds, England
@VodafoneUK so I’m getting a discount on my broadband as I’m not getting the speeds but you won’t let me cancel for free, you alnowledge it’s below average speeds and doesn’t work but I can’t leave. Shocking service
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Nathan Winch
(@nathanjwinch) reported
from
Royston, England
Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alasdair King
(@alasdairking) reported
@GeorgeMonbiot @VodafoneUK Incentives. What's your Retention Marketing target? What % of people calling in to ask to cancel do you ask your staff to turn around (retain)? Are "I'm calling because I'm bereaved" calls counted in this total? Are there bonuses for staff in hitting these retention targets?
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🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴
(@PrettyHatMech) reported
@ebullienteddie @GeorgeMonbiot @VodafoneUK The unfortunate outcome of many of the metrics is they drive an obsession to hitting quantitate rather than qualitative targets and the end result is dehumanising the service.
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Rachael A
(@bigbirdnorth) reported
@GeorgeMonbiot @VodafoneUK Additional to your (great) list - a code of conduct for dealing with elderly people (including but not limited to dementia) which includes not pressuring to replace PAYG with contracts and supporting them to cancel easily if phone is not being used on contract. 1/2
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Katie Vickers
(@kvick13) reported
@Moonbeamsplay @GeorgeMonbiot @VodafoneUK I agree. Our problems with Vodafone could be easily solved if we could just speak with a human (assuming they employ staff who are decently paid and well enough treated to be motivated to contribute to Vodafone's success).
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MrsRichard
(@DaisyMillsStudi) reported
@GeorgeMonbiot @PrettyHatMech @VodafoneUK Many years ago, when I worked in a call centres for energy companies and BT we had an AHT of 90 seconds. Irrespective of issue being raised by the customer. Going over this 'regularly' led to a "chat" with you manager
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Christine Kay
(@ChristineKayNow) reported
@PrettyHatMech @GeorgeMonbiot @VodafoneUK The problem exists with onshore staff too. Also, people with hearing impairment find some strong regional accents difficult to understand, particularly if the speaker’s voice is not loud enough.
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Alasdair King
(@alasdairking) reported
@GeorgeMonbiot @VodafoneUK Another question might be "has there been concern that customers are using 'I'm bereaved' as a way to cancel contracts? Have you discussed this internally? Has it produced any guidelines for staff or change in bonuses?
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Peter B
(@PeterB90794031) reported
@GeorgeMonbiot @VodafoneUK It took over two months to get broadband up and running in our home after a move. Issue was Openreach, but Vfone never seemed to concered about the long delay in establishing service. Just impersonal boilerplate emails about this or that delay. Noboby in charge of the problem.
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david webster🏴⚒🇪🇺
(@davidjwebster21) reported
@GeorgeMonbiot @VodafoneUK All very pertinent issues. Not just Vodafone. 3 are bad too especially no email address, overuse of bots, no transcripts of chat conversations, premature allocation to debt collectors before resolution, etc. Well done george, keep on hassling!
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Velma Dinkley 🇺🇦
(@marlapropism) reported
@GeorgeMonbiot @JonSavage1966 @VodafoneUK If they need a spoonful of sugar to help the medicine go down, they can subsequently use these new structures and procedures to advertise themselves as having the best, customer-oriented service in the market.