Vodafone Outage in Farnham, Surrey, England

No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

@Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

@VodafoneUK @dazzer2103 Ditch them mate pathetic service

Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

@SGall78 @VodafoneUK Just cancel, their service is shit

Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.

@VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off

Same issue - all morning! In the Home Counties. @VodafoneUK miss sold at store, lied about contract, no chance of a customer refund - still the music on hold is pleasant 😐

After 41 minutes on hold for @VodafoneUK broadband team to pick up - I was cut off. Take 2 I got through to Michael from PAYT who tried to put me through - he has had the same problem. 23 minutes and still waiting the 2nd time around. If I hear we are really busy again...

@VodafoneUK @VodafoneUKComms @VodafoneGroup why is 4G not working today? What’s happening??

@VodafoneUK you amaze me how you remain in business when you seem to completely screw everything up and have zero customer service ability to resolve anything!! #jokers #thieves #wastingmylifetalkingtoyou #AVOID

@bernardjenkin @tnewtondunn @VodafoneUK The problem will come when some operators offer cheaper UK only contracts and cream away business from the operators that offer the full roaming contracts. They’ll then be forced to remove it or make it optional to keep market share.

@andrew_roberts_ @matthewskipsey @swtrains_watch @SW_Help @EE @VodafoneUK @transportgovuk @margot_james_mp Same. It’s terrible unless the train is empty. Why it wasn’t specified for overcrowded trains (since they are and have been the norm for a while) is beyond me.

@VodafoneUK I’ve recently left Vodafone after years of appalling customer service. Only wish I’d done it sooner.

@VodafoneUK That’s fine, that’s why I at’d plusnet help’s Twitter Account.

@VodafoneUK So you have an advert showing a mob phone working in an underground car park, yet my phone loses signal when I walk into my kitchen! In actual fact my phone loses signal in every room except the living room! Wtf is going on?

So @VodafoneUK after a month of problems, seemingly resolved, today you take a direct debit for £987.85!

@VodafoneUK Hi, is there an issue with Broadband in the GU22 area? I’ve restarted the router a few times but it won’t establish a connection to the internet.

Wow @VodafoneUK LOVE GETTING CALLS FROM YOUR SALES PEOPLE WHO ARE RUDE THEN PUT THE PHONE DOWN. Maybe you should explain to your sales people that they are calling OUR business phones and that they get no where by being rude and are no credit to your business. #fuming

@AimsOnAir @VodafoneUK Don’t understand this - been with Vodafone for years (both personal and business inc overseas) and never had an issue

So much for easier mobile provider switch. @VodafoneUK gave incorrect advice, Mr A still waiting for PAC code, instore staff said he has been lied to by customer services. Pathetic service.

@VodafoneUK are you mucking around with the #4G signal so people have to upgrade to #5G It always worked at work, now sadly it doesn't.

@VodafoneUK I love how quick your customer service is when it’s on a public domain 😍. Just a conversation with a human rather than a machine would be nice

@VodafoneUK your automated voice system sucks.

@SamElliott82 @VodafoneUK It’s awful! I’ve never had so many issues with a company so soon. I’m really tempted to just cancel. Should’ve stayed with @EE 😔

Terrible customer service from @VodafoneUK. Apparently I’ve been put on a business account without my knowledge. Have to present military ID AGAIN in store despite presenting it in the Devizes store when I bought the phone (even have a signed copy but that’s not enough).

@Raideroftombs18 @VodafoneUK You’ll regret it if you do! Seriously the worst decision I’ve ever made! Don’t be swayed by the smooth sales pitch and promises of speeds you’ll never see! Oh and if you do have issues they ignore you 😡

@AimsOnAir @VodafoneUK I left them after about 15 years because their customer service went down hill. Hope you get it sorted soon. X

@VodafoneUK Here we go again. Yet more problems only 4 months on.