Vodafone Outage in Elmesthorpe, Leicestershire, England

@VodafoneUK 2 days and no Vodafone service at home. Not even 2g. So it looks like I need to change provider. Tried all recommendations but no service. Shame always had 3G

@VodafoneUK get to cinema to find I can’t redeem my 2 for £7 tickets via the app as it doesn’t work. Due to so called “maintenance” thanks for the forever sequence of customer fails

Gutted to get a text yesterday from @VodafoneUK to say my p30pro isn't available in my selected colour just yet. Then get email today saying I'm on a waiting list. 8 years worth of custom just to get patched. Then give away a p30pro in my colour free to a comp winner. Awful

@VodafoneUK really disappointed with your customer service in your Coventry store wanted to upgrade as long standing customer got fobbed off staff clearly not interested time to look for new provider

Having been a @VodafoneUK customer for 20 years plus seriously thinking of moving after staff could not be bothered in North Finchley a queue virtually out the door .................

Glorious incompetence from @VodafoneUK continues. Don’t buy their Red Entertainment package. Doesn’t work folks. And they won’t fix it.

Wow @VodafoneUK are really excelling at appalling customer service this #xmas

What’s going on first @O2 goes down now it seems @VodafoneUK site isn’t working trying to sort out a new iPad 😩😩

@VodafoneUK your customer service is awful, my husband was on hold for nearly an hour then when he did get through to someone they spoke to him then cut him off! He’s currently back on hold waiting to speak to someone again!

Don't know what it is, but I can't stand Martin Freeman's [@Marfman] Irritating ads for @VodafoneUK , in same league as @JohnCleese's disasterous @Specsavers crap

@VodafoneUK can you please fix the online and app login so I can view my bills

@DPD_UK massive fail delivering @VodafoneUK router. Wait in all day, no SMS, u send email thanking me for rescheduling. No I didn’t. Why lie on an email? Fact is you don’t have the capacity & Leicester have run out of vans/drivers. I’m on holiday tomorrow. Thanks for the service

@VodafoneUK Shocking customer service...CEO complaint

@VodafoneUK are you serious! 4.5 hours yesturday trying to sort out a problem and now again today I have yet still not got what promised by a manager! Here is now to another got knows how many hours wasted!! Customer service is disgraceful!

@VodafoneUK She’s still not heard anything and has now contacted your CEO using my internet. She is now going to contact the media too. Shocking Customer Service from you, you can’t be bothered to contact her, she can’t do her course work ready for her exams, no offer of a temporary measure.

@EE Thanks @ee Still feel cheated what a rip! Lesson learnt... Switch to @VodafoneUK or @bt_uk to not have your pants pulled down.

@VodafoneUK @AmazonUK #TuesdayTreats I would treat my husband to some new socks!

@VodafoneUK absolute disgusting customer service in CV3 2BH no service AGAIN !!!! We have to keep to our contract WHAT ABOUT YOU !!!!

@KChen_8 @VodafoneUK I had the same problem this morning!!

@VodafoneUK @AmazonUK I’d treat mum @VodafoneUK #tuesdaytreats

@ChloeMDobbo @VodafoneUK @VodafoneUK another day goes by and no call back or repsonse to this tweet. Very poor customer service and a terrible first impression! 3 weeks into a broadband contract and we have no service and no resolution in sight!

@pcaulton @VodafoneUK I’ll attempt to complain to Vodafone directly again tomorrow. Considering my contract was terminated in may I’m not convinced they will take my complaint seriously as I’m no longer considered a customer

@VodafoneUK Surely it is quite clear that I am not your customer ...you cannot turn it around for me! My friend who is your customer had her afternoon wasted and our evening wasted by your company’s incompetence!

@VodafoneUK After 1hr and 10 on the phone to your customer services you still failed to resolve the issue! Spent starters and the main course with your incompetent rep on speaker! Glad I am with BT! #uselessvodafone

So, after finally thinking that my wife had got @VodafoneUK out of her life earlier this year......they are back!! They *finally* arranged to cancel her contract. Now they are back saying that she never paid her cancellation fee despite them saying that it would be taken ....1/2

@VodafoneUK My sister has been trying to get help via chat for nearly an hour now! Can you please help her by giving her a call as the chat agent refuses. She just wants to know why you have over charged her on her latest bill.

@VodafoneUK you really are a bunch of unbelievable morons. Your customer service is the worst I have ever encountered in my life. You were not at all interested in giving me a £5 refund for an oversight. This new customer will never ever be your customer ever again. #Vodafone

@VodafoneUK Hi Charlotte. I've replied to requests for DMs from you five times since Monday and you claim not to receive them, even with screenshots showing them. I've given up and written a letter. You can't deal with my complaint because CRT are involved, and neither can webchat.

@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3

@CharityNatBacon @O2 Nathan 02 is a horrible network. It's the worst and slowest 4g network in the UK has the least bandwidth. @ee and @VodafoneUK so much better and faster. I've suffered a third network outtage in 6 months