Vodafone Outage in Dunstable, Central Bedfordshire, England

@VodafoneGroup @VodafoneUK it also turns out that your customer services like to hang up a call when challenged.

Never using @CPWTweets ever again. Did my @VodafoneUK upgrade through them for delivery tomorrow. Half 9 this morning carphone warehouse deactivate my current sim and activate a new one that I haven’t even received. Now no phone until new one is delivered tomorrow. Fuming.

@VodafoneUK I understand you’re busy. But I’ve now been waiting for nearly 2hours for someone to respond.I’ve no internet Connection all morning.Vodafone is shockingly bad.

@VodafoneUK my internet has been off all morning.Been having problems a lot.Still waiting for a reply to my messages since yesterday!

@VodafoneUK Day 5 of trying to sort out a simple problem. At least 5 hours on hold. FINALLY get through to your technical team then the call goes dead ...nobody has called back! Appreciate less staff on but please can you assist so I can work and earn some money! @VodafoneGroup

Really disappointed in @VodafoneUK , was running 5th in a league race then it cuts out and I finish out of the points. Same problem over and over again and all they can do is give us a discount on it because they can’t fix it. Also having trouble with signal on my phone.

@keziahjobartist @VodafoneUK They still have not resolve the issue, so we will be taking our business elsewhere

Disgraceful customer service @VodafoneUK after 11 attempts trying to sort out our business phone still no solution. After being with you for 12 years, this is a total disgrace

@Y2StuBFC @VodafoneUK Having same problem all afternoon on @ThreeUK

Incredibly frustrating customer service experience with @VodafoneUK London Victoria. Upgraded phone yesterday over the phone, was told that it would be waiting for me in store today.... apparently It’s not available. The phone is in stock in store, but 1/2

@thenicolabryant @VodafoneUK I'm so sorry that you are having problems with Vodafone Nicola. I hope they fix the problem soon

Well @VodafoneUK has only wasted 4 or so hours of my time this week. Not bad I suppose 🙄 #OutOfPatience

@VodafoneUK think it’s really ridiculous that I did an over the phone upgrade and have been without service for 2 days!! Your text says it will only take a couple of hours, I have lost so much business not being able to receive calls 😡

@DEANHDAVID @VodafoneUK The other option is Virgin but everyone I know who has been with them has had a bad experience. Been very impressed with Vodafone so far

Nearly 4 days without service with @VodafoneUK now. What a joke. No-one responding on Twitter and no one from customer relations, technical or the transfer of ownership have been in contact. If you’re not providing services to your customers you’re in breach of contract.

@a_phill21 @VodafoneUK Im so jealous! Can’t believe I’m paying so much money and they can’t even provide the service I signed up for. Disgraceful

Top recommendation - never get a contract with @VodafoneUK I was without service for over 48 hours last week and they only returned it after I stayed on phone for over 90 mins.. and now they have dropped my service AGAIN without warning !! Avoid at all costs 🚨

@VodafoneUK hi, I’ve been without data for 48hrs now despite full signal and doing all resets advised. I dm’d 24 hours ago. Nothing. Please sort it out.

@VodafoneUK not happy with your gigafast internet at all. Please and come and fix it please

@VodafoneUK your customer service is absolutely shocking! Can’t even be arsed to go into because the 3 days I’ve wasted on your firm I won’t get back

@VodafoneUK No point you don’t help anyway been trying for 9 days and still no help given, I requested a call back from complaints 4 days ago and still waiting.. diabolical company, I’m just cancelling direct debit and contract

@VodafoneUK Mr Ahmed from Alexandria Egypt gave me an exceptional customer service. Please reward him

@VodafoneUK You need to give me a UK call centre number for somebody with seniority right now or I will publish the content of my support calls.

@VodafoneUK check this awful network out on trustpilot and see the very bad reviews!

@VodafoneUK The experience I have had with your support contains elements that are literally illegal. You will be contacted by the ombudsman. I have it all on record.

@BlacksTTer @VodafoneUK It's been explained to me. Spoke to Nathan online support who was very helpful. My contract is up soon. The price goes up after it ends so I'll upgrade or goto pay as you go. If it didn't I'd been pissed as I was told it wouldn't go up for the duration of the contract

@VodafoneUK AVOID THIS NETWORK!!

@VodafoneUK AVOID THIS NETWORK!! Scammers!!

@VodafoneUK I placed an order for a pay monthly SIM and its been almost 3 weeks now, I have not been able to receive my SIM and not get any update. I have spoken to 3 of your customer service agents and none of them have been helpful. This has become quite frustrating for me 😞

@VodafoneUK Too late Jay, already switched to another provider... They have exceptional customer service in terms of actually noting my disability and have better support for it. You have breached contract as per consumer rights act 2015 so no termination fees will be paid. Bye