Vodafone Outage Report in Craghead, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Craghead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (23%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Craghead, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Consett, Crook, South Shields, Gateshead and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Clark
(@ClarkyAl) reported
@MartinSLewis @VodafoneUK just texted with a shocking 9.3% price increase from April despite appalling network.
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MatrixAnalysis
(@Fran115MW) reported
@VodafoneUK Yourselves. I don’t even use your stupid rewards service so cost you nothing there either. So sick and tired of this absolutely crap service from you and never ending excuses.
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DΔNIEL
(@DanielBiffin) reported
@kypreen @VodafoneUK Think I finish in august I’ll cancel then and have a look about
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Lynda Pace Avery
(@LyndaPaceAvery1) reported
@VodafoneUK loyal customers get short shrift. my nearest store is a 70+mile round trip. I depend on the phone your telesales people gallop through t&c's cos they are bored and have target times to wrap up calls. I want a service I am not getting.
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MatrixAnalysis
(@Fran115MW) reported
@VodafoneUK Meet the demand for your services and are punishing certain account holders who you think have less need compared to business users. It’s not fair and it’s not right. I’ve been a customer for over ten years and it just shows loyalty counts for absolutely nothing with
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MatrixAnalysis
(@Fran115MW) reported
@GrantMarais @VodafoneUK hour running through supposed diagnostic tests with you, then saying it's external and it needs to be fixed at a junction box down the street, and it should be fixed within 72 hours, to then ring again when it isn't, to be told, it is external, and they can fix it where they are
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Jemima Jane
(@Mimie_13) reported
@VodafoneUK Hi, my internet isn’t working properly. I’ve reset it a bunch of times, the lights are all on it says it’s connected, but nothing is loading when using it, my echo show says it’s having trouble connecting to Internet yet on settings it says it is.
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Lynda Pace Avery
(@LyndaPaceAvery1) reported
@VodafoneUK Enough is enough. Tobi does not work. The voice thing does not understand. My problem is INTERNAL SERVER ERROR, I cannot speak to a person. You take my money but I have to fight for support. Nearest store 70+mile round trip. Your phone support sucks@
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MatrixAnalysis
(@Fran115MW) reported
@VodafoneUK Told me twice it’s external not internal, as the internet is dropping out. You’ve said it needed fixing at the junction box down the road, then a day later you told me it didn’t need an engineer to attend the junction box but just needed a twiddle at your end yet despite all of
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Stacey
(@malacey_) reported
@VodafoneUK I wanted to pay my bill on the 15th but said the bill would be made on 3rd of April. Got a text that I owed £22 so paid that, now I’m being told I’ve missed a payment of £40 when it’s never been mentioned!