Vodafone Outage Report in Brookwood, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Brookwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Brookwood, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Wokingham, Sandhurst, Guildford, Fleet and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark A Knights
(@MAKnights) reported
Praise where it's due, a @VodafoneUK employee did a fantastic job today. I have moaned about Voda in the past (disingenuous claims re EU roaming) but the service I received today was second to none. Huge credit to Hira up in Hull, a real credit to the company.
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Lee Evs
(@36evs) reported
@VodafoneUK Hi 👋🏻 I am a mobile phone customer and am interested in home broadband, I have tried the telesales and if honest it was a waste of time , can you help ?
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Eoin Young (Owen)
(@EoinYoungAFC) reported
@VodafoneUK Hi Ben! Whilst I appreciate your response, It seems the DM service is just as efficient as the call line. And whilst I'm in full appreciation of @Adele vocal range, it has become a little irritating after 90 minutes. Could you call Susan from broadband and ask if lunch is over?
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Rob day
(@dayrob83) reported
@VodafoneUK No the issue is you guys aka @VodafoneUK are now the supplier of the airwaves of my network #virginmedia and ever since your take over I never get a signal so no it not my issue to take it up my virgin (I have) got no where. So I’m approaching your company and I want a answer..
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Luca Massaro
(@northernlucas) reported
@VodafoneUK took me six hours to contact your home moving team, two calls to your complaints team and twice you hang up on me after 60 minutes! I am still queueing!!!! I raised a complaint to OFCOM, you should not be allowed to sell Broadband!
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Rachel Hemstalk
(@Rachiebaby1987) reported
@VodafoneUK help. I just want to talk to someone about my price plan. It changed, I want to change it back and I don’t want to use live chat as I didn’t agree with what the person was saying. When I ring up it says it can’t answer the call. I just want to speak to a person!
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James Denning
(@JDenning83) reported
@VodafoneUK Thank you Jay, I honestly can’t believe how poor my experience was this morning with @VodafoneUK
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Bron Amer
(@BronkaAmer) reported
@VodafoneUK I'm trying to reach someone to arrange engineer to come and fix our broadband cable, which was cut through accidentally by neighbours. I just can't chat either to speak someone as everybody is busy 😕 it's urgent as we have no Internet connection .
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James Denning
(@JDenning83) reported
@VodafoneGroup @VodafoneUK are the most disgraceful phone provider ever. 4 hours 9 representatives and still not sorted despite them sending me a faulty phone on my upgrade. Awful experience
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Martin Ketteringham
(@KettersUK) reported
@VodafoneUK why no customer service today? Held on for over an hour and a half. Engineer visit booked for this morning…still not here at 2:30pm. Bad by any standard