Vodafone Outage Report in Brookwood, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Brookwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (53%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Brookwood, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Guildford, Fleet, Farnborough, Walton-on-Thames, Camberley, Weybridge, Feltham, Farnham, Ascot, Bracknell and Wokingham.
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Community Discussion
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Vodafone Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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jodyrule (@jodyrule) reported from Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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jodyrule (@jodyrule) reported from Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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Shaney (@ShaneyFirkins96) reported from London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, England
@VodafoneUK The truth is that you don’t help
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Stephen Ball (@stephendball) reported from London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Cara (@Haribocheeks) reported from Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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jodyrule (@jodyrule) reported from Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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George Biswas (@Geojam) reported from Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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jodyrule (@jodyrule) reported from Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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gee (@georgiaxfleming) reported from Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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jodyrule (@jodyrule) reported from Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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Matt Gilbert (@Mattg2212) reported from Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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jodyrule (@jodyrule) reported from Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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George Biswas (@Geojam) reported from Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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John_Leakey_BTFC (@jaleakey) reported from Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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Alexander Bignell (@Biggers1977) reported from Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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George Biswas (@Geojam) reported from Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Webb (@jtwebb) reported
@VodafoneUK Shame it doesn't work in a 18 hour power cut. It gave up in SA62 area after very few hours on Friday. So much for us being told mobiles are a backup for all digital landlines.
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яιкѕ➰ (@rikz_04) reported
@VodafoneUK phone service is sooo ****!! Pissing me off… its never been this bad!! @VodafoneUK SORT IT OUT!!!
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Valvaliantthor5 (@Valvaliantthor7) reported
@VodafoneUK when are we going to get internet up and running??? Nearly no signal all morning still nothing
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ɯɐʇʇ ʞıɹqʎ (@matt_kirby75) reported
@VodafoneUK Any update over the outage?!
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Suzanna Raymond 😷 💙 🎨 (@SRfirehorseart) reported from Milton Keynes, England
@ClareJosa @VodafoneUK My guess is that it will be fixed after storm Franklin is over. There must be quite a few faults related to the storms. Poor customer/ service management if they can't admit to that.
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Dig Up Your Relatives (Sally Prior) (@digupyrrelative) reported
No phone or internet service since Saturday morning. Thanks @VodafoneUK you’re really helping this small business. First it was modem, then it was line fault then it would be on in 3 hours. Thank god for neighbours who let you piggyback their provider. No way to run a business.
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daninfinity (@dan_infinity) reported
@VodafoneUK It is still down.. :/
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Brigid Baker (@BrigidBaker) reported
@VodafoneUK service down at home since Friday. When will it be back please ?
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Carly (@carly_9x) reported
@VodafoneUK During the storm it was over 24hours with none of that, completely cut off with no elec, landlines or Vodafone calling signal or 3G / 4G at all
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Clare Josa (@ClareJosa) reported
@SRfirehorseart @VodafoneUK It was a point-blank refusal. And querying why we would even want it. I feel sorry for the people managing these chats. It is so obvious they are handling multiple customers at once, which means they can only possibly deliver appalling service. One asked for my # four times…