Vodafone outages and service status in Brookwood, England

Problems in the last 24 hours in Brookwood, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brookwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brookwood, England

The most recent Vodafone outage reports came from the following cities: Farnborough, Guildford, and Yateley.

City	Problem Type	Report Time
Farnborough	Phone	2 days ago
Guildford	Internet	10 days ago
Yateley	Internet	2 months ago
Woking	Phone	2 months ago
Walton-on-Thames	Phone	4 months ago
Bracknell	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Brookwood, England

Latest outage, problems and issue reports in Brookwood and nearby locations:

• 
  jodyrule (@jodyrule) reported 5 minutes ago from Winkfield, England

  @VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals

• 
  Angry Man (@nby83) reported 5 minutes ago from Aldershot, England

  @VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

• 
  George Biswas (@Geojam) reported 6 minutes ago from Virginia Water, England

  @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

• 
  Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported 10 minutes ago from Woodley, England

  @VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.

• 
  George Biswas (@Geojam) reported 15 minutes ago from Virginia Water, England

  @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

• 
  jodyrule (@jodyrule) reported 18 minutes ago from Winkfield, England

  @VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless

• 
  Mitalee Nubeebuckus (@mitalee05) reported 18 minutes ago from Bracknell, England

  I can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.

• 
  Philip K (@PSRK76) reported 20 minutes ago from Wokingham, England

  @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

• 
  Tom Cornall (@tomcornall) reported 22 minutes ago from Old Windsor, England

  @VodafoneUK Your automated DM service is terrible..

• 
  John_Leakey_BTFC (@jaleakey) reported 22 minutes ago from Bracknell, England

  @VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim

• 
  Damian Davis (@DamianPDavis) reported 27 minutes ago from Wokingham, England

  @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

• 
  Joshua Sales (@JoshuaSalesIX) reported 30 minutes ago from Wokingham, England

  There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

• 
  Ben Smith (@bensmithuk) reported 32 minutes ago from Bentley, England

  @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

• 
  Angry Man (@nby83) reported 34 minutes ago from Aldershot, England

  Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

• 
  Jon Fautley (@filace) reported 36 minutes ago from Guildford, England

  @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

• 
  Sandra Thompson-Drew (@SandraWThompson) reported 37 minutes ago from Sonning, England

  @VodafoneUK what is going on with my broadband in RG4? Still no internet in 3 days now. And two days where I have been on the phone to you for hours without response and your chat line down. This really is not on #WFH #Fuming

• 
  Essential Drops of Wellness (@oilyblessed) reported 40 minutes ago from Winkfield, England

  Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up

• 
  jodyrule (@jodyrule) reported 41 minutes ago from Winkfield, England

  @VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone

• 
  gee (@georgiaxfleming) reported 55 minutes ago from Blackwater, England

  @VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand

• 
  jodyrule (@jodyrule) reported 58 minutes ago from Winkfield, England

  @VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Ross-Lewin (@crosslewin) reported 4 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  Brian Moore (@BrianMooreAV) reported 6 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  Or Sassur (@Orsassur2) reported 6 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported 6 minutes ago

  @Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.

• 
  Stephen B (@Stephen40141780) reported 8 minutes ago

  @VodafoneUK I’m a Vodafone customer with multiple contracts. Reports say Vodafone provided 2,500 SIMs with 6 months’ free data to Care4Calais, supporting migrants/asylum seekers. Is this true? If so, I’ll move my business and all my family’s Vodafone contracts. Please answer.

• 
  Tom (@te7419) reported 10 minutes ago

  @VodafoneUK leaving my girlfriend stranded in Spain with no phone is a absolute disgrace after being contracted to the network for over a decade

• 
  Concerned Citizen (@djp4cm4n) reported 11 minutes ago

  @Lazzard59 @VodafoneUK You mean the same charities that up this invasion. Wake ******** up 🤡

• 
  Lebowski (@Lebowski_84) reported 14 minutes ago

  @djp4cm4n @VodafoneUK Binned them. No more vodaphone.. tbh the migrants will bin them when they realise they can’t get a signal anywhere in the uk.

• 
  Osman (@deniz34j) reported 19 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  Lucy Slater (@lucindaslater83) reported 20 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors