Vodafone Outage Report in Brookwood, Surrey, England
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Problems in the last 24 hours in Brookwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brookwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Brookwood, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Sandhurst, Guildford, Fleet, and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Phone | 7 days ago |
|
Sandhurst
|
Phone | 18 days ago |
|
Guildford
|
Phone | 22 days ago |
|
Guildford
|
Internet | 1 month ago |
|
Fleet
|
1 month ago | |
|
Guildford
|
Phone | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandThere’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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Essential Drops of Wellness (@oilyblessed) reported from Winkfield, EnglandNever ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Matt Gilbert (@Mattg2212) reported from Bracknell, England@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, England@VodafoneUK The truth is that you don’t help
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Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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John_Leakey_BTFC (@jaleakey) reported from Bracknell, England@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandOne month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandHi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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gee (@georgiaxfleming) reported from Blackwater, England@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Cara (@Haribocheeks) reported from Bracknell, England@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandThe level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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Alexander Bignell (@Biggers1977) reported from Yateley, England@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Lily (@lilyrocks) reported from Spelthorne District, England@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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livilou (@justlivilou) reported@VodafoneUK I am a key worker. This is causing overwhelm and stress. I’m already stressed providing a service to vulnerable people I don’t need this from my service provider. I’m requesting for 6 months compensation for all of this trouble.
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livilou (@justlivilou) reported@VodafoneUK I have been receiving terrible customer service for a whole month. The issue is still not resolved. Worst phone provider. I will not be recommending. I’m appalled ! Im absolutely disgraced. I’ve been waiting for a manager to call since last week. 😡😡😡😡😡😡😡😡😡😡
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PebHeed (@PebHeed) reported@VodafoneUK Vodafone ‘black Friday’ deals this year have been very poor compared to previous years sadly.
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x 🥂 Jen 🎉 x (@Always_Hungry_J) reported@VodafoneUK customer care and the guy I spoke to couldn't understand me and I couldn't understand him, but he was a manager for that call or centre. I just gave up. That's why I am here and making sure Kieran gets recognised for his amazing service!! 🥳🥳🥳🥳🥳🥳
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Chuntster (@Chuntster1) reported@VodafoneUK shocking customer service as ever. Given false information about cancelling my broadband and having spent an hour resolving, promised a call back this afternoon and nothing. Looks like my phone contract is the next thing I cancel and then I will be free. Shambolic.
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milks (@GaynorMilkins) reported@VodafoneUK I have been trying to get help for 2 hours 30mins and still on hold! Very bad customer service.
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Llamasc2 (@LiamMMiles) reported@VodafoneUK I'll play the game. I have attempted to find out why my order has been cancelled only to be rudely disconnected on by your chat advisors and told 'oh it wont happen again' as a reason as to why it was cancelled. I don't find this to be very good customer service.
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Mehmet Sabirli (@mhmtsbrli) reportedDo not ever get any homebroad band from @VodafoneUK !!!! They do not answer or can’t solve your problem!!
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Richard Hilsley (@RichardHilsley) reported@VodafoneUK Done not only did you cost me half day eage on Friday you've now cost me a wage today trying to resolve a simple problem should take 14hours on hold over 4 days and you shouldn't be sending me to store like Friday!!!!!
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kloé✨ (@kloewithak_) reportedbeen with @tescomobile ever since I got a phone. Decided to try Voxi (@VodafoneUK) and been with them a week and they’re ‘having issues’ and I have no signal 🙃