Vodafone Outage Report in Brookwood, Surrey, England
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Problems in the last 24 hours in Brookwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brookwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Brookwood, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Sandhurst, Guildford, Fleet, and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Phone | 7 days ago |
|
Sandhurst
|
Phone | 18 days ago |
|
Guildford
|
Phone | 21 days ago |
|
Guildford
|
Internet | 1 month ago |
|
Fleet
|
1 month ago | |
|
Guildford
|
Phone | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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jodyrule (@jodyrule) reported from Winkfield, EnglandHonorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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Cathy Mapp (@MappCathy) reported from Twyford, England@VodafoneUK the login link you sent me for the Vodafone advantage scheme doesn’t work it says the token had expired, are you able to help?
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Cara (@Haribocheeks) reported from Bracknell, England@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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jodyrule (@jodyrule) reported from Winkfield, EnglandI’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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jodyrule (@jodyrule) reported from Winkfield, EnglandI was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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jodyrule (@jodyrule) reported from Winkfield, EnglandI can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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John_Leakey_BTFC (@jaleakey) reported from Bracknell, England@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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Alexander Bignell (@Biggers1977) reported from Yateley, England@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Matt Gilbert (@Mattg2212) reported from Bracknell, England@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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Lee (@Leepearce23774) reported from West Molesey, England@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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gee (@georgiaxfleming) reported from Blackwater, England@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie Chadwick (@elllllllllie) reportedNot very happy with @VodafoneUK customer services today - being advised to go into a store because it’s “quicker and easier than posting” and they will change me £5 to return by post #whatlockdown?
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Steve williams (@wwillwales) reported@VodafoneUK having to contact your help desk for intermittent wifi again. Since installation had nothing but problems. Property is a student hmo trying to study and your product is failing 🤬🤬🤬🤬
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Gloria Goldstein (@gmg1) reported@VodafoneUK I am a very angry and disappointed customer. Been lied to by customer service about iPhone 12 Pro. Your systems are beyond atrocious. Will someone DM so this can be sorted today.
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Dipali (@dips0123) reported@VodafoneUK I am trying to get in touch with you to cancel data plan for my Apple Watch. When I try to chat with your support your chatbot asks me to call 191. When I call 191 the automated response sends me texts with links to support chat. Is this your customer service now??
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Spannard (@HannieW) reported@VodafoneUK I was offered an upgrade deal, I advised I would think about it and call back later. When I called back no deal existed, very rude customer service, awful complaints department and still no call back from a manager.
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Tom Kerry (@TomKerry_) reportedBeen waiting for my phone order for over a month and @VodafoneUK have now cancelled the order without telling me why. Poor service from start to end
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Tom Kerry (@TomKerry_) reportedNow they are saying that I need to place the reorder which will put me to the back of the queue and will have to wait another 4 weeks for delivery really bad service will be looking for a new provider now @VodafoneUK
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asha (@ashasilva) reported@VodafoneUK sort your call back service out! I pick it up and it drops out this is the bloody third time it’s happened!
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Chris McColl (@McCollChris) reported@VodafoneUK I have been trying to resolve an issue with my broadband for 5 weeks now. Spent over 8 hours on phone and live chat. Been made promise after promise and none has been upheld. I tried to call your complaints phone number and it says it is not accepting calls.
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Jon Crannage (@joncrannage) reported@VodafoneUK Hi there. You're processing page keeps hanging for 10 minutes or so and then asking me to try again. Is there an issue here?