Vodafone Outage Report in Brookwood, Surrey, England
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Problems in the last 24 hours in Brookwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Brookwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Brookwood, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Sandhurst, Guildford, Fleet, and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Phone | 8 days ago |
|
Sandhurst
|
Phone | 19 days ago |
|
Guildford
|
Phone | 23 days ago |
|
Guildford
|
Internet | 1 month ago |
|
Fleet
|
1 month ago | |
|
Guildford
|
Phone | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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John_Leakey_BTFC (@jaleakey) reported from Bracknell, England@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandThere’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Alexander Bignell (@Biggers1977) reported from Yateley, England@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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Essential Drops of Wellness (@oilyblessed) reported from Winkfield, EnglandNever ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandOne month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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Cara (@Haribocheeks) reported from Bracknell, England@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandHi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandThe level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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Matt Gilbert (@Mattg2212) reported from Bracknell, England@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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gee (@georgiaxfleming) reported from Blackwater, England@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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jodyrule (@jodyrule) reported from Winkfield, EnglandI can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, England@VodafoneUK The truth is that you don’t help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Casey🐕🐶 (@CaseyMoo7) reported@VodafoneUK do you have a customer service phone number? I can't find one on your website.
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ठा.आदित्य सिंह यदुवंशी (@Aditya_s_y_) reported@ANUJPRATAPCHAU3 @VodafoneUK We trying fix your problem with our network 🛜😕😞
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Martyn Sommerville (@caddymart) reported@VodafoneUK You're a bunch of idiots... I've rung... cut off... rung again... cut off!! There is nothing you can do now... I want refunding my money and this new broadband taken out of my home... this week!! Worst service ever... absolute con!!!
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Miles (@mileswnash) reportedIn case anyone encounters this thread, I called @VodafoneUK back on the same day, eventually managed to get across that my backup mobile dongle wasn’t working, and then they conceded that it was a router issue. I then got sent a new router and, surprise, problem solved.
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manish (@manishlohat) reported@VodafoneUK: hi team,i switched to vodafone nearly 2 months back because I was facing network issues with Lyca and three but now I feel, I made the wrong decision. Three and Lyca were far way better than Vodafone. 4G on vodafone is like 2G and sometimes doesn't even work.
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Chris Dale (@chrisdaleoxford) reported@YewneekPhoto @VodafoneUK Anything which implies complete indifference to the customer's desired outcome or the time taken not to achieve it
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JoMo 🐈⬛ @JoMoMup@toot.site @JoMo at spoutible (@JoMoMup) reported@VodafoneUK why do you make it impossible to cancel a contract that has run out? Your customer service is appalling . Telling me I need a code you’ve sent which never arrives. Not sure that’s legal?
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Cogito Dexter 🐕🐕🐕🐕🐕🐕🐕🐕🐕 (@cogitodexter) reportedI notice, @VodafoneUK that you never bothered responding to this.
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Stephen 〓〓 (@porthkea) reported@VodafoneUK Hi I want to leave, but I can't do it by speaking to a human and the chat bot I'm forced to use says it can't help and there are no humans who can help. So how do I leave? I want a PAC please. Thanks.
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Stuart Mills (@smevergance) reported@VodafoneUK customer service just gets worse and worse. Getting thru the IVR is horrendous, the automated services don’t work and after 7 attempts when I finally reached an Agent, he transferred me to another IVR which then dumped my call. Such a terrible service. #badservice