Vodafone Outage Report in Newcastle upon Tyne, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Consett, Hebburn, Newcastle upon Tyne, Prudhoe, Sunderland, Washington, Stanley and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Phone | |
| Hebburn |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Prudhoe |
Phone | |
| Sunderland |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kit Lynch-Robinson
(@klynchrobinson) reported
@VodafoneUK turns out you won’t give me a SIM card for my #apple watch because of some bs about it not being a legit business tool. So after 20 years of being a loyal customer I am gonna leave unless you do. Sort it out please
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ACEs UK
(@UK_ACEs) reported
@VodafoneUK please can you arrange for someone to call me back. I've had broken promises from you for a full week. If you can't do so today I will cancel my contract.
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Jordan Dilks
(@jordan_dilks) reported
@VodafoneUK anyone from your **** company gonna answer dms today or not
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Duncan Dominic Wills
(@DDW_dunc) reported
Really don't know why I'm still with @VodafoneUK Everything keeps getting more complicated. Customer service is poor. Was just promised "The best deal ever" only to be told I can't even have the deal I had in my onlinebasket 25minutes ago. All I want is a simple SIM only plan! 😭
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Natalie Lewis
(@rhymeswithhair) reported
I now have been disconnected due to your error for like 30 hours.. and you are just not fixing the issue or even calling back as you promised @VodafoneUK @VodafoneGroup Terrible customer service
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Jane Miller
(@stellacart) reported
Anyone else having issues with @VodafoneUK broadband? I literally just forked out for Vodafone Pro 2 weeks ago and can't get through to the xperts to help?!
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Lisa Batty - Cocktails with Lisa
(@lisabatty) reported
Anyone aware of any issues with @VodafoneUK broadband in the LE15 area? Been crappy for weeks and has gone off completely now 😕
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Yodafone
(@Yodafone1) reported
@VodafoneUK Hey Vodafone, I cannot mend my landline. Only you can do that. I suspect that a small child with a sharp stick could poke the snails off the wire or whatever needs doing. But in the absence of a small child only you can fix my landline. You can do that, but you haven't.
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xhoas
(@thousandandsix) reported
@VodafoneUK I have new sim card and my phone is locked which i was never told. it's now said it will take up to 10 days to get a code! my sim card from my understanding will stop working today, so you've left me without a working phone? can you advise
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GGS
(@SohalBB) reported
@VodafoneUK Not me please help @amyhart1707 as she is looking to leave you