3 (Three) Outage in Wilmslow, Cheshire East, England

@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (

Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!

@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.

@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.

@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.

@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.

@ThreeUKSupport Hey! Are you guys having problems with the network? All day I have been unable to view images online and certain apps won’t work either (like WhatsApp, Instagram..) 😕

@ThreeUKSupport your network is going down the pan had **** signal and no Internet for 4 days now I wouldn't mind i just recommended you to a friend and there giving it me in the neck now sort your **** out pronto

Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.

@ThreeUKSupport My SMS not working in Manchester. Please fix this! #ThreeUK

@ThreeUK with the slowest and most useless contact support ever i’ve been trying to port my payg number because CLEARLY FAQ DIDNT HELP and no one’s ******* helping me is it THAT HARD TO GET MY PAC CODE WHY DO I HAVE TO END AND RESTART A CHAT EVERYTIME IM BEING “TRANSFERRED” FFS

I'd use @ThreeUK mobile, except here in a populous part of one of UK's most populous cities, the signal is absurdly feeble.

@ThreeUK cant wait till my 3 mobile contract end, worst ever signal I have ever had, cant use my phone at home without losing signal

@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable

@Boris72947177 @ThreeUK Never trust anyone from a number who randomly messages you never trust or give your bank details

@ThreeUK 8 years a customer, 3 contracts.... Two weeks and 4 hours (cumulatively) on the phone and still not through to the right department... #TimeToSwitch

@ThreeUKSupport Ah, alright. I've had it just over two years and it was accident damage. I think I'm due an upgrade, is that possible to do via post?

@ThreeUK moved to 3 last month, wow what a shocking service, keep getting get disconnect when I'm on the phone to anyone ..

@ThreeUKSupport As I’ve already told you, I’ve done that and it doesn’t work. I am not using for the first time. I’ve been randomly locked out, unable to change password and unable to re register. Loads of customers having the same problem.

@ThreeUK Anyway I signed lifetime prison warrant for Israel militaries in the list of authorities watching on my phone, the data negotiation doesnt work, I left notes also the airport, if you see these people call to, and we come to pick them up to delivery these people in prison

@ThreeUK This illiterate animal who want to challenge me with the waste of technologies; honestly at the end, I found people who just accept all kind of suppression to my accounts including their company just for hate of the better data and person. This theory doesn't work here.

@ThreeUK I just need authentic credit scores by a financial service without loan and mortgages brooking, but I am wondering about you! You destroying your distribution with criminal issues for small budgets, you have so many criminal hackers on you that you can't sell anymore.

@ThreeUK You damaging your platform with military crimes issues while you have the option to withdraw the phone for a new one or withdraw the contract. You prefer to destroy your technology accepting all kind of threat to the phone just for the fun to beggaring with someone phone

After about 8 years I'm leaving @ThreeUK . They just don't have the coverage they advertise and network is too slow where I live.

@ThreeUK I need help with a payment issue

My god @ThreeUKSupport is absolutely awful

@ThreeUKSupport Good evening . 4G and 3G is very slow across our devices here. If i DM you could you check if there is a problem? Thanks

@ThreeUKSupport It must have been about £1 or so. It is a PAYG Sim that I have had for about 14 months. Could it be to do with straying onto another network when out of 3 coverage? Or sending MMS?

@ThreeUKSupport No but I was good loyal customer