3 (Three) Outage in Wilmslow, Cheshire East, England

Been on @ThreeUK for few months now and yes at first I had a few problems but now can't complain at all. Everything is great. Whenever I have needed customer service they have always help out and always made sure issue is resolved. Will be sticking with you!

@ThreeUK I recent moved from EE, brought my number with me. Been using it for a couple of days and now it’s reverted back to the 3 number. Can you help please

@ThreeUKSupport good morning, I called on Monday to cancel a mobile broadband router contract I had had delivered on Saturday. Was told I’d get a Jiffy bag through the post to return it but haven’t received anything yet. Just keen to get the item back within 5 days as required.

@ThreeUK I’ve been with you for nearly ten years and loved you but in the last few months your network has been terrible for mobile data. It’s so flaky now no matter where I am and it’s really disappointing. With no more go roam after my contact ends, I’m considering others

@ThreeUK I hope I can win this. I have never won anything in my life

@Apple 15.0.2 has killed 5g on my iPhone 13 pro max on @EE looking at the Internet i don't seem to be alone. Network reset won't work nor will restarts pls fix this ASAP even doesn't work on @ThreeUK sim not happy

@ThreeUK @ThreeUKSupport absolute shocking signal in London all weekend! Not happy

@ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

Ever since the “improvement” works in the area, my signal has been terrible @ThreeUK The internet is barely functional which is very annoying as I used to rely on that daily when our Sky Broadband inevitably crashed

Is @ThreeUK the worst network in the UK? Answers on a postcard…

@SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.

@Mr_ChRiSsI_X @Garreth88h @ThreeUK If my phone doesn't have full 4G+ *and* decent mobile signal, it just doesn't work. I can be stood outside in Central Manchester and the signal is just nonexistent 🙃

Which is the worst mobile network in the UK, and why is it @ThreeUK?! I could be stood on top of a ******* mast and *still* not get any signal 😤😤😤

@ThreeUKSupport so I visited the store in Arndale MCR as I’m having issues with the network.. they are not able to assist me. I called up CC 6 times they are neither able to help me and directing me to the store. This is ridiculous service provided by staff Allister in MCR

@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (

Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!

@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.

@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.

@ThreeUKSupport about 2 weeks ago at gu15 3uz there were reported problems/upgrades to/with masts. Since then very weak signal, whatsapp msgs take sometimes an hour to transmit. Has great signal for previous 10 years, now awful!

@ThreeUKSupport I’m trying to pay my bill and the website keeps reporting problems, and I’m unable to pay by phone. How am I supposed to sort this out if there’s no way to pay???

@ThreeUK Please abandon roaming charges, you're a good network and I've stuck with you but I will have to move if this doesn't change😧

@ThreeUK Are the WORST company on the planet

@ThreeUKSupport Oh man 😭 would just like the same deal as those offered to new customers but never mind

@ThreeUK having a ‘mare sorting out an upgrade. Can you help a gal out

I bought a handset from @fonehouse with a @ThreeUK network contract. My account is being auto-debited twice every month. Both customer services are VERY BAD that Each of them asks us to contact another one to solve the issue and no one actually solves it.

@ThreeUKSupport Been through this before your DM doesn't work and I hve NO blocks on my DM's, who would be that petty.

@ThreeUKSupport lost phone. Can you help? Need blacklisting. You CS doesn’t seem to know what blacklisting is….

That is me and @ThreeUK done I live in Broughty Ferry, hardly the back of beyond, been trying to Signal send 3 emojis for 12 minutes, eh what, because the 4G signal so weak, ah non c'est fini, halas, may have been with them since 2014 but that is utter nonsense.