3 (Three) Outage in Thakeham, West Sussex, England

@Kevin_Ellen_ @ThreeUK And free roaming if you're a PAYG customer with Three! If you're in contract and have no option to leave, you pay the charges! Not discriminatory much?

@ThreeUK how long will your app be down for please? Upgrade day getting rather frustrating !

@ThreeUK signal is pretty ropey today

@ThreeUK @ThreeUKSupport Why are you not supplying the @madebygoogle Pixel 6 Pro. Looks like I will be leaving your network after 15 years of loyalty.

@ThreeUK months and months of poor network, still no change. Haven't been able to call from the network in months. How do you plan on compensating your customers ?

@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?

@ThreeUKSupport is there a signal in the BN16 area? Had no signal all day?

@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦

@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment

@ThreeUKSupport My phone works fine on the network

@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working

Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!

@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

@ThreeUKSupport shocking service. Upgrade isn’t coming today even tho confirmation email says so. Due date is a month away and I know my local store has it in stock. Told I can only reverse upgrade and can’t get it today. Poor is not the word.

@ThreeUK I’m not happy with the service I have received.

@ThreeUKSupport You have one of the worst coverages, with massive deadzones in and around even London and then want to stiff your few remaining customers by revoking your original USP. Good luck staying in business.

@ThreeUKSupport Please please can someone help me, I'm on advance plan (aug 2020) I've not gone over 12gb of data and being charged for data in USA. The three rep on the phone is trying is trying negotiate how much I will accept for being charged for data!

@ThreeUK Turns out you’ve been overcharging me £43 a month for the last 6 months. In order to avoid this I apparently have to move to a contract with inferior terms? Terrible customer service, stealing money from your customers.

@ThreeUKSupport Cheers for the reply Mark, it was something that said in stock based on colour and GB selection for today on the website and also says on email straight after I confirmed it. Can you help?

@ThreeUK has to be the worst network coverage, Its a for AWFUL.

.@ThreeUK claims to have the "biggest and fastest #5G network" in the UK, (overtaking @EE) with population coverage of 54%. 5G now available in more than 400 locations across 3,000+ sites. Operator earmarked over £2bn for investment in 4G experience and 5G rollout

@ThreeUKSupport how come my signal is so poor when actually living in a city??? Is there a way to fix this???

Hi @ThreeUK - I’m not in the UK at the moment and my phone has No Service. I’m PAYG and topped up a few days ago but still no service. I can’t even receive a text to view my account online. I can’t access security codes for online banking or from Microsoft etc. Please help!