3 (Three) Outage in Slaithwaite, Kirklees, England

@ThreeUKSupport Thanks for this would have been good to be notified if work is happening that is going to affect my service to this degree where I have extremely limited connectivity

@ThreeUKSupport Your service status page has said there's an issue in the area for months, seems you aren't bothered about fixing it.

@ThreeUKSupport It’s shocking customer service. I’m only with you because you’re cheaper. I guess you get what you pay for Looking forward to wasting another 30 minutes for some lies 👍🏼

@AdrianAndreev @Three_Is_Broken @ThreeUKSupport @ThreeUK Get yourself to an EE store. Nicest people ever. Called customer service with PAC and the guy gave me his direct email. Proper service.

@ThreeUKSupport Cool, thanks for switching the apology with a smattering of patronisation. Quality service. Yeah faults happen, dealing with them well, and at our expense is where you have the problem. Worst provider I’ve had, and it is terrible for your reputation.

@ThreeUKSupport And still have awful speeds. I got unlimited plan so I can use it for streaming , cause of the promises of reeeeally fast speeds. I can't stream even if my life depended on it... Stop with the lying Please! We all are tired Three telling us there is no problems.

@Lost_In_Films_ @ThreeUK Yeah it’s scummy, they won’t do anything to help either, their app doesn’t work, and their customer service people are rude more often than not

@ThreeUK your signal has got atrocious over the last couple of months round Manchester. Seems to be constantly dropping 😒

@ThreeUK 3 has been my network of choice since you first arrived in the UK but now you are getting more expensive than other networks your customer service is suffering badly and now to cap it all you’re closing Wuntu #TimeForChange

@ThreeUKSupport Laura, thanks for writing back! Contacted tech support, waiting for the 72 hours to go past, so someone to call back and explain why signal is such peace of ....!

When you been trying to upload photos/videos to Facebook for 5 hours but it’s not working as your signal from @ThreeUK is so shit in Manchester City Centre

After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.

After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @TheO2.

@gixer11man @Three_Is_Broken @netflix @ThreeUK Not with @ThreeUK ! Been complaining forever. Barely have signal at my home. But I am always told the mast is heavily congested. And that's it... Nothing more to be done. Basically only help is if you buy £1000 device from them....

@Mikeb20012 @ThreeUK I have a problem too. My mast has had a 4G fault for 7days, I'm running on snail 3G and calls and texts are affected too.

@ThreeUK hi, I have told one of your staff to cancel my contract which ends TODAY and they haven't cancelled it ! I can still use my phone. I wont be paying any extra because I now have another phone to pay for. Please sort this out. Thank you.

@ThreeUKSupport This is pathetic, my complaint is about being unable to contact you by phone and not being prepared to waste even more time queuing so you suggest... I phone you. Please will you DM me and I will give you my number for someone to call me. Take some ownership and sort it out.

@ThreeUKSupport Reece, you have ignored my whole complaint. Could I ask you re-read the tweets. This is utterly embarrassing how you are handling this, please can you get someone to deal with the complain. I’d suggest someone phoning me. You can do me for my number.

@ThreeUK hi is there a reason your 4G signal is poor in Manchester City centre. I have to know permanently use 3G to even use WhatsApp

@ThreeUKSupport Three systems are down again. what a joke

@ThreeUKSupport live chat not working

@ThreeUKSupport I have been trying to contact you via live chat for 3 days and it’s still not working

@MarkLondon_ @ThreeUK I can cosign this. 3 is really really slow. moved to EE, don't regret it

@ThreeUKSupport Can't get through on 333, Live Chat disabled, no option to log a complaint as required by Ofcom, will try writing you a letter tomorrow or failing that smoke signals. Over 10 years as a loyal customer to be treated like this.

@ThreeUKSupport @ThreeUK no service in Manchester. I’ve turned phone off and back on again. This is happening far to often 😔

Can you please fix your internet!! @ThreeUK

Worst thing about @ThreeUK being down is I've had to resort to listening to the radio in my car.... How many adverts!!! 🙈🤦🙈

@ThreeUKSupport hey Three when will you add cellar support for the Apple Watch. I’ve been waiting for ages and might have to look elsewhere soon if there is no updates. 🤨

@ThreeUKSupport y’all have had allll night to fix this problem kmt

Three UK customers left without data after network failure - doesn’t seem that serious @ThreeUKSupport #threedown

@Lucinoone7 @ArrivaRRfailz @northernassist It's a better service than @ThreeUK this morning then 😁

@leeleebobs @ThreeUK It’s all over the news. Network went down at midnight and seems to have effected them so badly they haven’t been able to release a statement yet

@ThreeUKSupport well waking up at four a.m. feeling anxious is probably nothing compared with the @ThreeUK network engineers right now.

@RichardRout @ThreeUKSupport @bbc5live @ThreeUK Probably they use their own network

Sigh. Internet connectivity with @ThreeUK has been spotty since earlier this year; "essential work for 5G" was often quoted. And now the network is completely down for the past 9 hrs with not a single announcement/update 🙄

@ernmander @ThreeUKSupport In Manchester we’ve dropped to 0G! Three has problems this morning.

@ThreeUKSupport any Issue in BD6 no service

@ThreeUK No service at all from last 2 hours. Using from many years but i think its time to jump any other network. Its just being useless now.

Hey @EE do you buy out contracts for a new customer @ThreeUK had let me down

@ThreeUK sort your network out otherwise I’m going

@ThreeUKSupport no service

@ThreeUKSupport “We want to help” shut up man your team are trash

I hate @ThreeUK with a passion I hope their managers are having a bad day

Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful

@ThreeUKSupport I live in Manchester and signal strength is poor where ever I go - clearly I’m not the only one experiencing this problem either. Oh and I’m using the IPhone XR

@ThreeUK Has got to be the most painful customer service to deal with!!! 😡😡

@ThreeUKSupport It says its 4g on the phone. But it's so slow that nothing loads. It's been like this since July.

@ThreeUKSupport It keeps wanting to 'activate' it yet won't connect to any network, both Wi-Fi & mobile, in order to let me connect to iTunes to do this. All they offered in store was a much more expensive contract at £51pm, not the shiny upgrade I was promised last year

@ThreeUKSupport still having issues with how slow the internet is since tweeting you the other week. I don’t pay £60 for this. Sort it out

@ThreeUKSupport is it just me or does your network seem really slow over the last week. I’ve been Scotland, Birmingham and London. So pretty much all over the country and it’s been slow everywhere. Do you have an issue.....

@lawrance_beccy @ThreeUK Awful company. I’ve had murder with them this week ....and got absolutely nowhere. The “try turning your phone off and on again” line finished me off tho. Worst service provider ever.

@ThreeUKSupport Yeah I understand how updates work my question is why every other network has the update but yours, when are updates gonna stop being delayed because of your content editions

@ThreeUKSupport @ThreeUK starting to wish I’d stayed with @EE as your internet service is shocking!

@hellotashablog @ThreeUK Awful don’t bother.

@ThreeUK I am not a happy bunny at all I've had a tablet on three since last year £29 a month 40 gig of data not bad but every month I've been seeing £35 come out of my bank account so I said it was just check it I have been charged £3 every month for a text message that I receiv

@AlexRichardsWeb @ThreeUK @VOXI_UK @VodafoneUK I had voxi before, speeds were consistently 50+mbps download vs up to 5mbps on 3. I only switched to 3 as I needed unltd data. Voxi is based off of the Vodafone network so I'll either go with voda or voxi for my next contract.

@biglyy @ThreeUK @VOXI_UK @VodafoneUK I'm in a similar boat but use the Add-ons every month with no contract. Paying almost £10 more a month than I was when I switched to them, for less data and lower speeds. Thinking of Voxi also but have tried a virtual network before (GiffGaff), speeds and coverage were awful

People are getting too worked up about 5G IMHO given that I didn’t even see any 4G between London Bridge and Haywards Heath this evening. Maybe fix that first ( @ThreeUK )

@hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.

@ThreeUKSupport To offer a little more info, using “Network Cell Info Lite” on my Android i can see that I’m connected to mast (TAC 61073 / ECI 198216). Every once and a while I connect to TAC 61073 / ECI 198215). I have 3 bars and no data at the moment. My rsrp fluctuates between -93 and -108