3 (Three) Outage in Slaithwaite, Kirklees, England

@ThreeUKSupport not getting any signal in HX1 becoming too regular to ignore

@ThreeUK And if you live in Moston in Manchester the signal is s*** and other areas of Manchester three crap

Most diabolical network service is @ThreeUK Every call cancelled

@ThreeUKSupport Thanks Peter, this is on my broadband router, I have now Manufacture reset it 10 times this year. It’s working well today gets the same speed as my phone. But many days over a month my phone can get 80 down the router 2 down sat on the same shelf.

@OrusApolloDJ @ThreeUK @Three_Is_Broken mines spot on never had an issue in 4 years

@ThreeUK Seriously unimpressed with your Customer Service Advisors, today. Three separate calls, totalling 40 minutes in queues, and each time the advisor didn’t action my request correctly, resulting in being transferred to a dead line #poorcustomerservice

PLEASE RETWEET THIS AS MUCH AS POSSIBLE. STAY AWAY FROM @ThreeUK I ordered a SIM only plan 2 weeks ago and the SIM card still hasn’t arrived. I called to cancel my second contract too but that department “cant take my call.” Disgusting customer care and service. STAY AWAY #Three

@ThreeUK fix your systems Ive wanted my pac code for 3 days

@ThreeUKSupport i have been unable to get a replacement sim, taking ages! CS seems to be out of network as “system is down” awful experience in the last 48hrs!

I’m waiting on my delivery from @ThreeUK. The guy on the phone said between 8am - 7pm. Great so waist 11 hours of my day waiting for a parcel that needs to be signed for. I didn’t get any tracking details sent and I need to go food shopping. Excellent customer care! #Three

@adilondoner @ThreeUK I made it all the way to number 1 but chat ends at 6pm and I never got through. I can't waste a other day on it. Corona is not an excuse for a 9 hour wait. You cannot tell me that a mobile phone company can't get the tech so its employees can WFH! #fuming

@ThreeUKSupport @ThreeUK I have unlimited internet but it has been super slow or doesn't work at all since quarantine started (my postcode is M8 Manchester) 😫📱

@ThreeUK I have unlimited internet but it has been super slow or doesn't work at all since quarantine started 😫

This is great, I wouldn’t be without this network @ThreeUK #threemobile #iphone #apple #iPhone

@ThreeUK absolutely shocking your internet at minute. I understand people are working from home etc but I pay a lot of money for a service I’m currently not getting. Constantly have to turn my phone off and on to try to access internet

@ThreeUKSupport Your service or lack thereof , even on line is appalling . Back to EE FOR ME

@ThreeUKSupport Hi, speeds are faster when on 4g, but still only around 4/5mbps. Noticed that when I can connect to nearest mast speeds improve, but often I'm connecting to a further away mast with a weaker signal.

@ThreeUKSupport joined your 4G Home Broadband service in M407LS last week. Poor speeds wherever I place my router (less than 3mbps) despite 5 bars of signal, which is considerably less than expected.

@Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen

Nope, for some reason, @ThreeUK briefly lost signal. Restarted my phone and all fine now.

Wasted 4 hours of my day, spoke to 9 different people to resolve a simple issue and nobody could fix it. Only got through to someone on the phone when I said I wanted to leave and they spent the time trying to sell me an upgrade? Bunch of dummies @ThreeUK @ThreeUKSupport

Hey @ThreeUK, I have really bad signal in my house and I was wondering if there was anything I could do about it? I know you used to do a device called Home Signal that would route calls and texts via my broadband. Is that still available? @ThreeUKSupport

@ThreeUKSupport Actually I bought a locked phone during mid Covid while I was still three service user. So to unlock my phone I had to change my number to EE for 1 month. I asked for the PAC from three but didn’t Use. However, after a month my sim was disconnected so I tried to contact three

@ThreeUKSupport terrible speeds in ST David's. Getting like 10KBits a second. Please sort it out. I will switch provider if this continues #poorservice

Got a great cherpy guy on @ThreeUK - we lost connection (hence me trying to cancel my contract).. i call back and get the grumpiest/dullest guy in the world 🙃 You win some you lose some.

@ThreeUKSupport can you confirm if there are issues with your 4G mast in E14 and when they will be resolved?

@DanielleAmelia_ @ThreeUKSupport They're so quick to defend themself, but not so fast in responding or producing good network and customer service; I've been with them for almost 9years without any complaint from me. Now that I am having problems, they decide to mug me off.

Has anyone else on @ThreeUK noticed a distinct reduction in 4g connection recently? I've been from Lancashire to Scotland and back and the 4g service has been noticeable by its lack I have mainly been on H+ which I think is 3g

@ThreeUKSupport All I can say is, Three has one of the worst customer service period! Talking about giving me 50%, I refuse to pay because I haven’t been using your network only my broadband Wi-Fi from virgin. You lot are trash man! I’m sick of your inability to produce good customer service.

@ThreeUK App and website down (again) when does this end and we get the service we are paying for??