3 (Three) Outage Report in Knebworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, St Albans and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| St Albans |
Internet | |
| Hemel Hempstead |
Phone | |
| Luton |
Phone | |
| Luton |
Internet | |
| Stevenage |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Tomo Woodland
(@tomowoodland) reported
from
London Colney, England
@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport Hello, could you please update with urgency? BB still being cut-off in NW London, over a week now. What's the issue and how long is it expected for? And the status checker still says no issues, I'm not sure you're legally allowed to knowingly state falsehoods. Honesty, please.
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James ⭐️⭐️
(@AdmiralPellaeon) reported
@ThreeUKSupport Thank you for getting back to me. I am in SA70 Tenby - Wales. I am shocked at how little network I’m getting here. I’m not expecting to watch YouTube or anything but emails & satnav are pretty important.
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Richard G. Clegg
(@richardclegg) reported
@sefzef @ThreeUKSupport Have been having what sounds like same problem in SE1
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Cal Mcglaughlin
(@calmcglaughlin) reported
@Tim_Mrvl @ThreeUK If it wasn't for the fact that they are the best network for data when you are travelling I would change providers. But for now I feel stuck with them
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport well done to your **** network for restricting my services. Scum network. I get home later and no signal. Your lot are in 4 it
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ⓂⒶⓇⓀ ⓀⒶⓁⒾⓃⓈⓀⓎ
(@Kalinskym) reported
@ThreeUKSupport Will you support eSim for Galaxy Watch 4
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Jack Rowand
(@rowandjack) reported
@ThreeUKSupport Yes, I did. I was told 'there was a problem, but it is fixed now'. They did not know what the problem had been. When this twitter account was asked what the problem was last week, we were told that you don't have any specifics. When did it start? The same answer.
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Jack Rowand
(@rowandjack) reported
@ThreeUK @sefzef I told you guys there was a DNS problem in the area last week. Please do look into it.
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UnovaWarriorX
(@UnovaWarriorX) reported
@ThreeUKSupport And yes I'm still having issues, the screenshots provided in the first post are from today within the space of 5 minutes. Frequently jumping from 15-20mb/s download speed to anywhere between 0.2-5mb/s
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Keilan
(@KeilanSirius) reported
@ThreeUKSupport after trying the building name instead of the building number and road it was still having the issue but i hit f5 and it brought up the correct address. No wonder it couldnt find anything before, it formats the address as number, name, street, instead of name, number, street.