3 (Three) Outage Report in Knebworth, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, St Albans, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| St Albans |
Internet | |
| Hemel Hempstead |
Phone | |
| Luton |
Phone | |
| Luton |
Internet | |
| Stevenage |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Phil Mullin
(@mullers72) reported
from
Welwyn Garden City, England
So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Lisa Stout
(@lisaslolo) reported
from
Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Faran Ahmad
(@FaranAh55565254) reported
@ThreeUKSupport I was getting 5G speeds up to 150MBps on my 12 pro max but don’t know what happened the y dropped down to 60 or something… this isn’t an issue or something just want to find out if there is anything wrong with my internet or device.
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Andy Day
(@AndyDay1982) reported
@ThreeUKSupport That’s the problem - no number on their website and their chat function isn’t available because my item isn’t even listed (yet I can track it). If they fail again today, I’d like you to take ownership of this and send via a different courier or Royal Mail.
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KATIE
(@KatieGreen0) reported
@ThreeUK hey - I got a text to say my sim contract runs out tomorrow and I’ll get a email with some info in but I’ve never received. Logged into my3 and can see a unlimited sim 12 mth contract for £16 a month - can I just upgrade to this and keep my number? Thanks ✨
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Strangeways»here»we»come»🚚
(@Goldflazz1986) reported
@SoSerious_G @ThreeUK Chill out ffs, l don't give a damn about their health, to me seeing this as so called entertainment is giving out the wrong message...but just for you l won't mention them again, well not till this Friday anyway🧀🍔🍕🌭🍟🌮🍿🍧🍩🍪🎂🍰🍫🍸🍷🍺🍻🍼🍳🍴
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Max Mertens
(@MaxLeopold) reported
@ThreeUKSupport @dangrabham When can I finally connect a Cellular Apple Watch to your Network. There had been Reports, that this should no be far off…
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John H
(@JohnH74479281) reported
@MarkEglinton @ThreeUK @ThreeUKSupport Terminate them Mark, they don't care.
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Juan
(@juan_i_ibanez) reported
@ThreeUKSupport You have directed me to an alternative route **and I have gone there**. And yet the problem remains unsolved and worsening! So, if you'd like to help: can you do something other than providing the same link that I am already using?
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Clair HL
(@Clair_H_Lake) reported
@EliseRCook @ThreeUK If the coverage is good where you live, hubs & I have been very happy with Giffgaff for many years. They piggyback the O2 network. We do contract free, own our phones, and can decide month on month what tariff we want that month. Only thing is no real customer service.
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Juan
(@juan_i_ibanez) reported
@ThreeUKSupport You do not provide further help anywhere. I have been 3 hours with your staff on the phone plus another 3 hours with your staff over chat and I couldn't even get them to understand that 5G and 5GHz were different things. Your escalation team literally believe they are the same
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Tom_WoodyyF1
(@woodyyf1) reported
@ThreeUKSupport How does a none customer contact you? I'm interested in mobile broadband but would need to speak to someone first.