3 (Three) Outage Report in Knebworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Luton, Stevenage and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Stevenage |
Internet | |
| St Albans |
Internet | |
| Stevenage |
Internet | |
| Luton |
Internet | |
| Hertford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Mert Kahraman
(@mertkahraman42) reported
from
London Colney, England
People of 🇬🇧 Please tell me a carrier to switch from the worst carrier of all times @ThreeUK
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🍉Melon 🍉
(@M3lanieJC) reported
from
London Colney, England
@LePhantomDennis @ThreeUKSupport @Three_Is_Broken I’ve had to force 3G as the network is so bad, never get any connection on 4G
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK No service!
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
London Colney, England
@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Brad Clark
(@bradclarkuk) reported
from
London Colney, England
@VodafoneUK Thanks. It’s been such torture on @ThreeUK that I need to at least have an escape route if the situation is no better with you guys. Although im not sure any network could be quite as gut wrenchingly awful as they are.
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Annabel Turbutt-Day
(@Annabel_TD) reported
from
London Colney, England
@ThreeUKSupport Can’t get in webchat. If that’s what you keep directing people to it’s pointless as there is never anyone available.
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Jae Green 🇧🇸🇬🇧
(@JaeStar101) reported
from
London Colney, England
@ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Brad Clark
(@bradclarkuk) reported
from
London Colney, England
@richandprecious @Three_Is_Broken @ThreeUK You absolutely can leave if they fail to provide service. If give them notice that the service is down and it doesn’t improve demand to end your contract. If they don’t then that is one of the very few things that Ofcom can intervene with (the rest of the time they are useless)
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Shakib
(@shakibsardary) reported
from
London Colney, England
@ThreeUK your internet is way too slow in big 2019
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Mark
(@Blackcabmark) reported
from
London Colney, England
@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Simon Haytack
(@simonhaytack) reported
from
London Colney, England
Seems @ThreeUK is down as well atm.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Greenley
(@jamiegreenley) reported
@moonster8 @ThreeUK @SamsungUK I’m 2 bar where ever I go, but like you loading web pages or streaming is just utter rubbish, and there customer service is just not existent
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Graham Markall
(@gmarkall) reported
@ThreeUKSupport My account shows my data usage has run out (4GB since 10th Jan) but my phone has only recorded 2.9GB of usage since 20th of December. When it got near the limit I switched off mobile data and my allowance kept on running down - what's going on?
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constant pain
(@j4s0ngr33n) reported
@MichelleP_30 @BBCNews @ThreeUK 4 hrs for me, not bad downtime for 10yrs using app.
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bootyxbox
(@smdanjm) reported
@ThreeUK £5 will give us 50 SMS messages. Is it really actually worth that much? Asking as a loyal customer.
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Kayleigh King
(@kayleigh_king4) reported
Hi @ThreeUK I’m not receiving any calls on my phone- my husband is sat next to me calling my phone, it rings on his end but nothing comes through to my device?? No notification of an incoming or missed call. Can you help? Thanks.
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Borris the Panda
(@borristhepanda) reported
Looks like @ThreeUK mobile data has gone TITSUP (Total Inability To Support Usual Performance) again.
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Jamie Greenley
(@jamiegreenley) reported
@moonster8 @ThreeUK @SamsungUK Customer service just fobbed me off aswell every time so just give up man, counting down the months untill my contract is up
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ITS THE NEW KID ON THE BLOCK #BiTCOIN🚀🌄🚀
(@Hermes10wisdom) reported
@ThreeUKSupport @VillaClaretBlue Your customer service is shocking, I was sold an iPhone Based on a pack of lies.I was told I would have 5G and ESim support, neither is true, you’re sales people are literally selling contracts offering none of the services you promised I am seeking legal advise miss selling.
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Delwyn de Villiers
(@delwynd) reported
@ThreeUKSupport @ThreeUK Yes, I have done a factory reset. I have restarted everything. Still, your **** is unusable. Never had these kind of problems before I was "migrated" to three. Can someone actually help???
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ITS THE NEW KID ON THE BLOCK #BiTCOIN🚀🌄🚀
(@Hermes10wisdom) reported
@s_whitham @ThreeUK @educationgovuk Been with three 10 years, after deciding to upgrade to the iPhone 12 pro on the basis I would have 5G along with ESim support. It’s now January no 5G no eSIM support paying £80 a month. Absolute disgusting customer service only solution is legal action.