3 (Three)

3 (Three) Outage Report in Epping, Essex, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Epping, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Epping, Essex, England 01/28/2026 07:20

January 28: Problems at 3 (Three)

3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Islington, Dagenham, Waltham Forest, Camden Town, Barking, Enfield Town, Muswell Hill and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomIslington Total Blackout
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    I have been having a terrible service from @ThreeUK. There is no network in various parts of North and East London where I'm passing through. I make important phone calls using hands free in my car but the network drops completely in so many areas. I have raised it with @ThreeUK.

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.

  • eatsruns Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport @chelsduckw0rth Getting the same issue

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • zbmb90 Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England

    @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

  • shanecollinsman Shane Collins (@shanecollinsman) reported from Islington, England

    What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?

  • Greenelk Gareth Williams (@Greenelk) reported from Stratford, England

    Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • callummhoare ᑕᗩᒪᒪᑌᗰ (@callummhoare) reported

    @ThreeUKSupport ? This didn't help

  • Shinobi_Neil Neil (@Shinobi_Neil) reported

    @ThreeUKSupport A few months ago I think. I was advised that my existing unlimited contract would just roll to a monthly basis unless I chose to sign on for a new 12-24 month plan. Which I avoided due to emergent signal issues following Three network works (note on my account)

  • annemarieamail1 anne_marie.a@mail.com (@annemarieamail1) reported

    @ThreeUK I have had the worst experience with a mobile provider ever, get your customer service agents trained in how to check systems as it is a joke

  • Joshsnailz Joshua Chihozhwa  (@Joshsnailz) reported

    @ThreeUKSupport (2) I then was told the issue had been escalated for resolution and I should expect an update on it. A day later, I called again to ask for an update and your agents keep trying to do the very same things I keep telling them were done the previous day. And they take hours on hold

  • AncientThoth Dean Thomas Crawford (@AncientThoth) reported

    @ThreeUKSupport I wasn’t connected to Wi-Fi and Wi-Fi call was off, however the Wi-Fi button was switched on… I switched it off and it solved the problem! Still shouldn’t be happening

  • kossoff333 DAVID (@kossoff333) reported

    @ThreeUK @ThreeUKSupport Just been talking to a person at three -about, unfortunately having to cancel my contract after 10 years (I have several contracts) because of data issues in an area, that’s important to me-fantastic customer service person suggested a way forward and I’m going to give it a try.

  • Joshsnailz Joshua Chihozhwa  (@Joshsnailz) reported

    @ThreeUKSupport (3) I requested to be transferred to the customer complaints desk which then logged my issue and were somewhat helpful as they patched me through to the team which was said are able to resolve my issue. These guys said they will call be, which they did but i missed the call

  • Joshsnailz Joshua Chihozhwa  (@Joshsnailz) reported

    @ThreeUKSupport (4) The voicemail said they had an update for me regarding my order. But I called back and the team answering the calls keep rounding me in circles trying to do the exact same things we’ve done the past 3 days. I’m disappointed honestly. And now, my issue hasn’t been solved 🤷🏽

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported

    What the hell is going on @ThreeUK?? You’ve updated your app and now I can’t view my most up to date bill or data allowance! I’ve made a complaint and heard nothing back and calling customer services who’re useless and getting nowhere but put on hold loads!!!!😠@ThreeUKSupport

  • OniKai8 OniKai (@OniKai8) reported

    @ThreeUKSupport Could you help me with a query?