3 (Three) Outage Report in Epping, Essex, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Epping, Essex, England
The most recent 3 (Three) outage reports came from the following cities: London, Islington, Hackney, Dagenham, Waltham Forest and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Jenny Chu
(@Jenny_Chu_) reported
from
Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@ThreeUK I tell you that the signal/coverage is so rubbish at E178SN on both 3G&4G
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Coffee bean ☕️
(@ModupeOlotu) reported
from
Stratford, England
@ThreeUK How am I still getting charged after cancelling my contract with you? This is just pathetic , one of the reasons I left in the first place, getting charged extra for no reason. Please kindly issue my refund
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Cain
(@CaptainHippo) reported
@ThreeUKSupport hi - am trying to log into my 5G router and am being told the security certificate for it has expired. Looking at details it did indeed expire on 26 Dec 2021. I don't want to override and login to an untrusted site. Please advise.
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Christina
(@Chrissy_imc) reported
.@ThreeUKSupport @ThreeUK So I can’t get 4G or 5G yet I can get full signal on 3G…can’t remember the last time I got 3G but must say I’m impressed as its pretty quick!
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Arthur Dent
(@Booskiboomkin) reported
Hi @ThreeUK! Can I get some technical support please? There's issues with a particular eNodeB in my area. Band 32 & 20 wont aggregate with band 3. I tried to explain this to your level 2 support yesterday and was told it's because of congestion which is not true. Can you help me?
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James Leather
(@JD_Leather) reported
Please never go with @ThreeUK Just a warning. Don't want to complain tweet, but just save yourself the pain. PLEASE.
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Emilyblake
(@emilyblakebs) reported
I swear to god @ThreeUK is the worst!!!! No network for 2 days messaged them they can’t do anything as they’re upgrading their system looool who shall I switch to?
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Martin Wallis
(@nitramsillaw) reported
@emilyblakebs @ThreeUK @EE are a 1000000% better network, slightly more expensive but you really do get what you pay for.
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Kinnusai
(@Kinnusai1) reported
@ThreeUKSupport Also, if you can somehow tell Siddharth from customer support that i'm still waiting for the call he promised to give me 2 days ago that would be something at least. Encountered nothing but incompetence and broken promises for 12 days in a row now.
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TenTonT
(@TenTonT) reported
@ThreeUK hiya, I'm wondering if you could check the service status in the CT70HD area, my WiFi went down about 15 minutes ago, my phones got an intermittent connection aswell
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Kinnusai
(@Kinnusai1) reported
@ThreeUKSupport Still waiting for a sim i received on 22nd january to be activated and have contacted customer support SIX times only for each member of staff to give me a deadline they then miss without bothering to update me. Really **** service.
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nikki_wrench (she/her)
(@NikkiFundraiser) reported
Having a proper 'Karen' moment today, fuelled by the customer service advisor at @DPDgroup_news telling me that, despite them holding my parcel, "nobody at DPD can help you, sorry". Erm...what? Seriously, upgrading with @ThreeUK was quite possibly my stupidest moment to date.