3 (Three) Outage Report in Epping, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Islington, London, Hackney, Harringay, Camden Town, Waltham Forest, Dagenham, Barking and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
@ThreeUK all I want to do is remove my damn name off a account that should have been removed off of 5+ years ago and is now killed my credit score but all I’m getting is the run around as soon as I get this sorted I’m cancelling all of my contracts with three it’s actually a joke
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Soogs
(@iSoogs) reported
from
Walthamstow, England
Almost no service with @ThreeUK for the last 48 hours. All I kept being told is call back in 2 hours, the system is down. If no one can help why the hell am I waiting on hold for so long?
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Ice.reef Ⓥ
(@Ice_Speedway) reported
from
Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alasdair Paul
(@Al_Acrity) reported
@ThreeUKSupport hi, can you tell me when the upgrade works are going to be finished around M20? I was told my service would be back at 19:00, but that was a while ago..
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atlas. 🏴☠️🌿
(@goblinpothos) reported
@ThreeUK your service is awful and your customer service is awful thank u for nothing x
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A A
(@AjadiAlice) reported
@ThreeUKSupport @ofgem I need a deadlock letter for my submitted complaint. I just spoke with advisor "Jinishia" who was so rude and she cut the call on me. She kept me on mute for 12 minutes, knowing fully well nothing will be done about it. The AH Sam A is calling now.
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Northernguy
(@mcalvert1066) reported
@ThreeUKSupport Apparently it's until the 20/5, for essential work on the mast in one particular area, could this be improving the 5g signal?
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Alastair latchford
(@Alatchford) reported
@ThreeUKSupport I have tried this using Firefox on windows and MacOS and Safari on iPad I don't think this is a browser issue it's a problem with your websites API call for the background check
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@ThreeUK Or you could go with Smarty that use 3’s network and don’t charge you roaming charges when abroad.
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Michelle P
(@michell67162286) reported
@ThreeUKSupport Just to clarify to anyone who is looking to buy a pay as you go sim from three to go on holiday DO NOT DO IT absolutely disgraceful service
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Elodie Flenniau
(@ElodieFlenniau) reported
Anyone else ready to leave @ThreeUK? Been 2 days that people can't hear me on the phone. Been struggling with doctor and hospital calls for the wee ones and all 3 tells me is "we are working on the network, stay tune for updates." This is not on.
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Dean Walmsley
(@deanowammer29) reported
@ThreeUKSupport I rang your customer service number. The call centre in India struggles to understand that I was staying with three, just kept saying sorry your leaving us but you have to pay for May and June: I tried to explain that I wasn’t leaving , I was moving from sim only to contract
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Heather Butler
(@Heath_cb) reported
So to conclude in 2022 @ThreeUK do not take fraud seriously and cannot make international calls or use email. I am completely shocked and disgusted at this service. @ThreeUKSupport this has been woeful.