3 (Three) Outage in Bromborough, Metropolitan Borough of Wirral, England

@ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

@ThreeUKSupport No I’m currently on 2G But often drops down to 1G

@ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile

@ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

@ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress

@ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

@ThreeUKSupport So now after running God knows how many checks our signal issues are still the same. Called honnor and they are willing to take the phones foe checks BUT that leaves myself and partner with no phone to use, which then will cost us more money to buy a temp phone

@ThreeUKSupport NEW SIM, 4 PHONE CALLS AND WEB CHAT AND MYSLEF AND PARTNER STILL CAN'T GET FULL SIGNAL.... PAYING £30 A MONTH 😠😠😠😠

@ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

@ThreeUKSupport I would rather somone call me, the Web chat cuts out just to signal issues

@ThreeUKSupport Honour 8x.... I belive this phone just has poor signal capability

@ThreeUKSupport Had the same plan etc in old phones and did not have this issue as bad, we are fed up

@ThreeUKSupport You have tryed I just wanna swpa my phone this signal problems did not happen on old phone

@ThreeUK If you have signal 😕

@ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

@ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

When you get harassed by your network provider cause your contract is due for renewal and you can’t remember the password you set up silly amount of years ago, so they can’t take the conversation any further which is fine but still try and ring me 10 times a day! Taraaa @ThreeUK

I swear @ThreeUKSupport have the worst customer service department. Over 30 hours since I spoke to someone about my lack of internet, and 5 advisers later I’ve been told it will be activated within the next hour. I was told that 5 hours ago too. #fuming

@ThreeUKSupport There's so many people with the same complaint that I really don't think it's something as simple as uninstall/reinstall

@ThreeUKSupport I appreciate you messaging but that’s no help whatsoever unfortunately. Three in touch uses Wi-Fi networks which I don’t have when I’m outside walking in town. Super-Voice talks about how you’re fixing blackspots indoors which is not convinced about as I can’t even get a 1/2

@ThreeUKSupport Honestly it’s been the same for about a year or more. It just seems like the area between those two points is massively oversubscribed with connections at most times of day. So you’ll get signal but using anything internet based is pointless as it’s so slow. Calls seem mostly 1/2

@anniebea56 @ShelaghFogarty My previous one did that @AppleSupport was useless no customer service just wanted to sell me an upgrade I finished up dealing with my provider @ThreeUK brilliant service and I wasn’t out of pocket

@ThreeUKSupport hi the Wuntu app hasn’t worked for days for me, it sends notifications but every time I try to open it I just get the black spinning circles! Tried to reinstall, same issue.

@lukeMcroft @ThreeUKSupport @Sophia28x It’s poor mate, I haven’t had either, and I ordered it on preorder day. Quite early too.

@ThreeUK Must have zero, and we really mean absolutely no, customer service skills to apply.

Tried to move over to @ThreeUK after being with @O2 for seventeen years and the customer service has been so utterly dreadful I'm reconsidering (despite them being cheaper). Anyone know if they're worth persisting with? Is it this bad all the time or have I been unlucky?

@ThreeUK been on the phone to your complaints department for 91min with staff in India who told me they were unable to find a record of my account and refused to help further. 13min on the phone with staff from Scotland... problem sorted! #fuming #fridaynightwasted

@ThreeUKSupport Hi Three Are you able to tell me if a Samsung Galaxy S6 I brought from you in November 2015 will be locked to Three or now that it is out of contract can it be used on another network?

@ThreeUK why won’t my mobile data work today? You having problems in Liverpool?

@ThreeUK what is wrong with service? My signal is intermittent all week, most days there is no service at all for hours, and barely 1 or 2 bars of HSDPA signal when active in the Wirral area. Calling 333 was no help, nor was the live chat. My phone and SIM are working well.

@ThreeUKSupport Your customer support over the telephone is crap! I couldn’t understand the woman because of the background noise and she would not listen to what I had to say. Such a shame as your service coverage is spot on.

@ThreeUK my daughter is in America and has been charged £50, she hasn’t used her phone. Aren’t you supposed to send a warning text about roaming charges before you charge?? This is really bad service.

@ThreeUKSupport Is there a service disruption for calls in Liverpool city centre. ?

@ThreeUK absolutely fuming can't top up what's do ever maintenance on all three net, phone and customer service closed at the same time raging right now useless network am leaving

@barnesemma56 @thongstan27 @BinweevilLeggy @Shadow5577_BW @ThreeUK @bbceastenders @Morrisons You’ve said that ten times but you never went

@ThreeUKSupport It an iPhone 6s and postcode area DE24 (most of that area my signal is in and out) been with 3 many years and this is the worse I’ve experienced with the signal

@ThreeUKSupport When I was abroad I did, back home in central London I do and in Kent, Ive checked all my network settings.but still the same

@AndyMcVicar @ThreeUKSupport I HAVE THE SAME PROBLEM

@RuthS_56 @ThreeUK Threes deal is £13 for the first six months and £26 a month after that so even at full price I’m now saving over a tenner a month on broadband alone. Virgin told me I wouldn’t get the speed but I’ve never yet had the speed they advertise anyway

@ThreeUKSupport I’m working so I can’t really chat and yes I always attempt to cancel when I can but still the same result.

@ThreeUK Hey! Use CAPITAL letters to start a sentence! Trying too hard to be hip n down with the cool kids! Idiots!

@ThreeUK so now along with the awful ui i'm forced to see ads from out of touch companies that insult people

@ThreeUKSupport I've explained what happened. I cancelled an upgrade, so I didn't pick the phone that came with it like 3 told me, and cause the phone hasn't appear (not my fault) you applied the cancellation fee (WTF I CANCELLED it within a day) and want me to pay almost 600£. Outrageous.