3 (Three) Outage in Bishops Waltham, Hampshire, England

@ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?

@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue

@ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now

@ThreeUK why is the internet in southsea not working??

The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1

@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.

Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?

@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?

@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄

@ThreeUK are the worst

@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.

Just had a post cancellation Customer Satisfaction Survey from @ThreeUK 😂 Safe to say I didn't hold back, especially after we had to pay the £120 to settle the account 😳

@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

@ThreeUKSupport Were no help at all and when we did what they wanted to pass security then suggested we return to chat to someone else later. Now being sent to customer relations as it still hasn't been resolved

It would have been much more for the month ending tomorrow if there wasn't a default £150 cap on the account. Before this happened he'd never gone over his usual monthly charge in years of being with you @ThreeUK @ThreeUKSupport

@BumperGraham @ThreeUK @ThreeUKSupport Thanks Graham, We've messaged their social media team about 10 times without a response 😂 They claim someone else must have called off his mobile. Considering the house is locked down and only people in are Macmillan nurses we have no idea how it can be £150 more this month

@ThreeUKSupport @bazzacollins You’ve said that in late 2020 and in 2021. You really are an L + ratio + stop giving stupid features and give actual features people want and need, like an actual infrastructure for one. And a site that has a SSL certificate for two

@ThreeUKSupport Hi. I think so. I would like to add a daily European use service. How do I do that ?

@ThreeUK I got a notification for this new Three Game service and now it's downloaded three games to my phone without my permission. How do I cancel this?

@ThreeUKSupport Pay monthly. I’ve tried raising a complaint but they think it’s an issue with my phone.

@ThreeUK what's the crack with your network these last few days. My 4g hub is slower than my old dial up internet was. Same with our phones!

@ThreeUKSupport Hi, got slow 4G at BA17DH. Please can you check what’s going on?

@ThreeUKSupport In the shop they said raise the complaint on-line won’t help as I don’t have an account!, I didn’t need an account to purchase the item !!

@ThreeUKSupport I can't login using the app I have no service. I've tried logging in using a browser it just keeps trying to get me to register the number, then tells me it's already registered. I've had the number for years.

@ThreeUK Your network sucks 🙄

@ThreeUKSupport Over the phone around 6-8weeks ago but I have been with your company for over 10years , not anymore I’m afraid I really think this is shocking service I was not told before agreeing