3 (Three)

3 (Three) Outage Report in Birtley, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Birtley, County Durham, England 11/21/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birtley, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland, Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • paulbanks60 Paul Banks 🎶🇪🇺 (@paulbanks60) reported from South Shields, England

    @ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk

  • DavidBeattie86 David (@DavidBeattie86) reported from South Shields, England

    Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • brothheed Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • Icypixel Tom (@Icypixel) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • fabioprofumo Fabio Profumo (@fabioprofumo) reported

    @ThreeUKSupport Hi do you know what’s going on in YO10 4EP. Home broadband is so slow it’s unusable. And I mean using Google not streaming.

  • Alicep1375 AP (@Alicep1375) reported

    @ThreeUKSupport can you pls explain why in central london I do not have 5G and my 4G is soooo slow and doesn’t load photos or allow me to send any??

  • Ali_Bish Ali Ⓥ (@Ali_Bish) reported

    @ThreeUKSupport Well I want to log a complaint against the store manager who missold me the handset. I specifically said o wanted the pink and was the only reason I didn't take the S21+ which he early knew. I'm left with a handset I don't want cause I trusted the guy... Awesome!

  • mahadevarun mahadevarun #FBPE (@mahadevarun) reported

    @ThreeUKSupport 4G has 4 bars here but it’s super slow

  • mahadevarun mahadevarun #FBPE (@mahadevarun) reported

    @ThreeUKSupport your 4G is super slow in Finchley Central N3 1XP seems to be happening more and more all over London - not to mention where I live in Kensal Green where service is still hopeless

  • Char_Verstappen Char (@Char_Verstappen) reported

    Finally got a new phone and contract so I can say goodbye to ****** @ThreeUK @ThreeUKSupport, barely reaching 0.3mps and 2 bars on H+ signal, despite '4g coverage indoors'. Bye bye you little *****

  • JASONakaCASPER Jason (@JASONakaCASPER) reported

    @w4ndle @ThreeUK @Three_Is_Broken When I was looking for mobile broadband I nearly went for Three as it was cheapest but, remembered your tweets about them. We went for Vodafone instead, tricky at the start but not too bad. Glad you’re finally free from Three 👍🏻

  • emilyrosspt Emily (@emilyrosspt) reported

    @ThreeUK any idea when signal return to ab21 or so I have to move provider it’s been 5 days and nothing!!

  • LeighGavin6 Leigh Gavin (@LeighGavin6) reported

    @ThreeUKSupport I have already spoken to the upgrade team and the deal they offered was £145 more expensive to upgrade than if I was a new customer very disappointing

  • carole_parfitt Carole Parfitt (@carole_parfitt) reported

    @ThreeUKSupport I did cancel the DD 😡