3 (Three) Outage Report in Birtley, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Birtley, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Crook, Gateshead, Newcastle upon Tyne and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Jarrow |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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David
(@DavidBeattie86) reported
from
South Shields, England
Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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✌Bruce Wells⚽
(@bruceywells) reported
from
Walker Gate, England
@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Carolyn Parry FRSA RCDP 💙
(@CareerAlchemist) reported
@ThreeUKSupport I am desperately trying to down load some software I need for work and the download has failed 3 times so far. All help appreciated.
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🇳🇬 لبؤة 🇳🇬
(@Auniquelives) reported
@ThreeUK worst network ever! My phone coverage has been down for 5 days! I don’t recommend three!
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Emina
(@Emina_Co) reported
@ThreeUK Hi! I'm trying to cancel my Three Broadband contract, so it doesn't renew. I've been desperately trying ot get through via phone for a few days now with no luck. Could you help? Maybe a call back would be great? Or even just helping me cancel this outright? Thank you :)
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Kirsty
(@Kirjamo) reported
@ThreeUKSupport I’m aware of this. I am an app developer. I’m saying it is a poorly thought out system for people who don’t just use their pets name as a login. I am not about to spend 10minutes typing it in. Thanks.
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jess
(@jessalinecaine) reported
@ThreeUK Getting really upset and annoyed now my direct debit was supposed to be taken out of my account on 22nd July failed for some reason when I had funds in account, have attempted to pay directly on website multiple times and now am locked out of my account and my service
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The Salfordian 🏴
(@TSalfordian) reported
@strawberrryboy @ThreeUK And its call centre is in India and if you criticise it for poor service they throw the race card at you even though race hasn't been mentioned, correct
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Carolyn Parry FRSA RCDP 💙
(@CareerAlchemist) reported
@ThreeUKSupport Thanks, Pete. No, it started a few weeks ago and so I accepted a new box and SIM. Nearly 3 hours on the phone to your support staff over the weekend. Could you please let me know what the network issue is (which is what they concluded was the problem) and when it will be fixed?
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Codie
(@Codie_Stephens) reported
@ThreeUKSupport Max 2mbps down anytime there. Honestly the worst network I’ve been with for speed and coverage
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Simon Geake
(@SimonGeake) reported
@ThreeUKSupport Hello Scott. Not getting anything at all. I live in rented and there is Virgin for the house but it cuts out a lot. Wanted something that wojld give me connection all the time. I live in UB7 8EA and having this problem for about a month
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service