3 (Three) outages and service status in Birtley, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Birtley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (30%)
- Phone (30%)
- Wi-fi (20%)
- E-mail (10%)
- Total Blackout (10%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Birtley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Birtley, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, North Shields, Hebburn, Gateshead, Prudhoe, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 14 days ago |
|
Newcastle upon Tyne
|
Internet | 17 days ago |
|
Newcastle upon Tyne
|
Internet | 20 days ago |
|
North Shields
|
Total Blackout | 20 days ago |
|
North Shields
|
21 days ago | |
|
Hebburn
|
Internet | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
-
Joanne Emerson (@remenos) reported from Sherburn Hill, EnglandSo frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
-
JL (@JackLegind) reported from Newcastle upon Tyne, England@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
-
Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
-
Jo 💙💙 (@feenjo) reported from Murton, England@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
-
Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
-
CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
-
Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
-
Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
-
Sam (@purplelime) reported from South Shields, England@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
-
Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
-
Bootsy (@19bootsy68) reported from Dunston, England@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
-
Bootsy (@19bootsy68) reported from Dunston, England@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
-
Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
-
David (@DavidBeattie86) reported from South Shields, EnglandAnytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
-
Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
-
'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, EnglandHello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
-
Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
-
HeartStopperFan (@H34rtstopper_) reported from Longbenton, England@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
-
Jonathan Peat (@Funstie) reported from Ponteland, England@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
-
Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Cliffy (@radagastcb) reported@ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.
-
brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
-
Mark Bush (@mjb8028) reported@ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any
-
Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
-
John F (@JohnF74683580) reported@ThreeUK any issues in Coventry CV2 area ? The whole network is down
-
Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
-
Evonne O (@f1lover75) reported@ThreeUKSupport do need help to pay my bill but I am not happy about the non help..
-
Reformdbohemian (@reformdbohemian) reportedIf you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.
-
woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞
-
Alice Burke (@AliceBurke98) reported@ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue