3 (Three)

3 (Three) Outage Report in Birtley, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Birtley, County Durham, England 11/23/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birtley, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland, Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • SocialHermitCal 'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Talitawigg Talita - Kent Detox (@Talitawigg) reported

    @ThreeUK who can escalate a complaint and resolve before I go legal? Absolute nightmare for nearly three weeks to get a complaint resolved. Getting nowhere slowly and very frustrated

  • LlewellynArista Arista llewellyn (@LlewellynArista) reported

    @liamarmm @ThreeUK I’ll second that three are **** never get 4g nevermind 5 absolute joke

  • Martincawley Cawlinho (@Martincawley) reported

    @ThreeUKSupport Hi - I don’t see the benefit of an sms passcode to login to the 3 app when it already prompts me for a fingerprint. Will this change? Why is it a requirement? Cheers.

  • akheel_mohammad Mohammad Aqeel (@akheel_mohammad) reported

    @ThreeUKSupport I don't think they are in a mood to help me out, I can give you my claim id which is claim_083845112138

  • steve5rugby Steve5rugby (@steve5rugby) reported

    @RuckedOver @ThreeUK Could be making money out of your complaint phone calls.

  • liamarmm Liam Arm (@liamarmm) reported

    @LlewellynArista @ThreeUK the billions they get away with every year is crazy init, never be allowed to sell a physical product that doesn’t work so don’t get why it’s so accepted to pay over odds every month on something that’s not guaranteed to work🤯 vexed

  • Eddy77434069 Eddy (@Eddy77434069) reported

    @ThreeUKSupport @Kamunki Because is not the phone i wanted ,on 24 march the phone delivered to affordable and 11 of april the network contract was cancelled according the email i got from affordable mobile my money i paid for upfront payment was return by to me.

  • JeffSparkes Jeff Sparkes (@JeffSparkes) reported

    @ThreeUKSupport It seems the network has gone down. I'm getting the no service icon but can still access the internet. I've restarted my phone and reset the network settings and still no solution.

  • fadipson Varrick (@fadipson) reported

    @ThreeUK your network is horrible 😩😩😩

  • liamarmm Liam Arm (@liamarmm) reported

    such a joke how much phone companies make each year on a product thats so hit and miss, @ThreeUK constantly slow, meant to be on 5G, don’t think i’ve seen it since having this phone. id like to think i’d change to another company but they’re all the same, day light robbery