3 (Three)

3 (Three) Outage Report in Birtley, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Birtley, County Durham, England 03/11/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birtley, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Crook and Gateshead.

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City Problem Type Report Time
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • paulbanks60 Paul Banks 🎶🇪🇺 (@paulbanks60) reported from South Shields, England

    @ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • DavidBeattie86 David (@DavidBeattie86) reported from South Shields, England

    Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticBreak Arctic Break (@ArcticBreak) reported

    @ThreeUK How do I login to My3 on your website? I have done this before, but when I go to the My3 page now, it takes my number as if to register than to sign in. Can you link me exactly to your 'sign in' page?

  • keptjay jaiyeola 🦋 (@keptjay) reported

    imagine being on three network with virgin media wifi? worse combo in the world. nothing is loading & everything is slow even using my data. @virginmedia @ThreeUK fix it quickly

  • Papaali26719860 Papa ali (@Papaali26719860) reported

    @ThreeUKSupport Hi pete, No messages it just shows that i have no signal

  • PartickTrueBlue John Weir 🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧 (@PartickTrueBlue) reported

    @ThreeUK trying to report my phone as stolen and your customer service is closed.

  • swsmith73 Papa Lazio (@swsmith73) reported

    @ThreeUKSupport this is the third outage to affect me in Motherwell in the last three weeks, can you advise what is going on, not good enough - Motherwell ML11RZ

  • TallSteveTV1 Tall Steve TV (@TallSteveTV1) reported from Hackney, England

    @ThreeUK hey 3 can you sort out your 3G/4g data capacity/bandwidth around Stratford (London). Never have any luck whilst waiting for a train there, and I do it quite a lot. If you could pass on my feedback, thanks

  • TenseFerret Shueng (@TenseFerret) reported

    @ThreeUKSupport I was offered nothing, like its fine to be experiencing service degradation. He said during the call with him, there were no issues so that to 'try' and 'monitor' for couple of hours. I'm getting tired of the poor service & can see myself jumping ship when the times comes, shame

  • weecattybb Catherine Black (@weecattybb) reported

    @VodafoneUK find it quite bad all your upgrades now require a 36 month handset contract... Will be moving to @ThreeUK at end of contract and cancelling after 17 yrs.

  • loulouhall Lauryn Hall (@loulouhall) reported

    @ThreeUKSupport It’s Bs31 1tl , it’s more than disappointing, my sons school can’t get through to me in an emergency! You also expect ridiculous amounts of money for my upgrade bill and I can’t even make a call or receive

  • Nick00610003 Nick (@Nick00610003) reported from Rochdale, England

    @ThreeUK i have been having connection problems with Internet and texts on my phone for over a month i spoke to you online customer service twice in last few days and they sending replacement sim but are refusing to wip my bill as my service has been awful please can u help