3 (Three) Outage Report in Birtley, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Birtley, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Crook, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Crook |
Internet | |
| Gateshead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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✌Bruce Wells⚽
(@bruceywells) reported
from
Walker Gate, England
@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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David
(@DavidBeattie86) reported
from
South Shields, England
Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Paul Banks 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Lowe
(@philiplowe80) reported
@ThreeUKSupport Genuinely guys, customer services/support on that number haven't been great. They said it could just be lots of people using the 5g, that's nonsense because my phone works fine No empathy at all, I'm going to check it tomorrow, if it's no better Im going to have to cancel
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Aaron Kumar
(@Aaronk28) reported
@ThreeUK is there a problem in Hornchurch? I am barely getting any 4G or 5G and and having to go on Wi-Fi!
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Rhydian
(@Rhydian_Bevan) reported
@ThreeUKSupport Hi, Will this issue ever be fixed because the internet is unusable in the day less than 1 Mbps. On your status checker it says that everything is fine. Me and a few people I know on three have been facing the same issue since October. Is there a fix date for this issue ?
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Rhydian
(@Rhydian_Bevan) reported
@ThreeUKSupport I've spoken to three before about this issue it is a bandwidth issue and needs to be fixed but they didn't know when it would be. Would you be able to tell me when Neath is going to get 5g because that would take the strain off the network.
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Aaron Kumar
(@Aaronk28) reported
@ThreeUK Suddenly this morning I have no signal and nothing works on 4G just wondered if there is an issue in my area?
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rob stewart
(@robchrisstewart) reported
@ThreeUKSupport In regards to you not canceling a contract and billing me for 12 months further and then washing your hands of the matter. I have requested specific information for my complaint lodged with the ombudsman but three are attempting to make the complaint impossible 2/2
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cl0udpac
(@cl0udpac) reported
@ThreeUK my signal is always so bad in my area you need to sort it out because I’ve been with you guys for a while now
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Byr Genar-Hofoen
(@JudgeMental1st) reported
@ThreeUKSupport 3rd month in a row, your automated phone topup service fails to let me buy an add on or top-up. Tell whoever is in charge of that additional recording of a thick Scots voice that option 2 to continue stops the buying process. Also, you lost a customer.
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Ticketyboo
(@tickety_boo2) reported
@ThreeUK £18.25 was taken out and the £17.99 credit has never been refunded. Account closed 12 January 2022.
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PaigeJones†
(@paige_thewanted) reported
@ThreeUKSupport hi how come I can’t get 4g signal propert but when I connect to Wi-Fi my signal works properly ??