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3 (Three)

3 (Three) Outage Report in Birtley, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Birtley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Birtley, England

The most recent 3 (Three) outage reports came from the following cities: Durham, Newcastle upon Tyne, and Chester-le-Street.

CityProblem TypeReport Time
Durham Phone 6 days ago
Newcastle upon Tyne Total Blackout 16 days ago
Newcastle upon Tyne Internet 18 days ago
Newcastle upon Tyne Internet 26 days ago
Chester-le-Street Phone 27 days ago
Newcastle upon Tyne E-mail 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • Whitby_Born
    🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • HesslewoodPaul
    Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • alltimeanja
    AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • tedstercal
    Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • djmckee
    Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • Funstie
    Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

  • leesmith_94
    Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • JackLegind
    JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • tedstercal
    Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

  • Funstie
    Jonathan Peat (@Funstie) reported from Ponteland, England

    @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

  • minkewales
    minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • alltimeanja
    AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • elliebelliediab
    Ellie Wallace (@elliebelliediab) reported

    @ThreeUKSupport @melisa_kx told del 6th Dec. not arrived, now told 6th jan, it’s daughters only xmas pressie, complaints call us back today, halfway through disconnected and no call back, hubby called back but sent to wrong team and disconnected , Now will cancel all three of our 3 contracts

  • Rabmcd1
    Rabmcd (@Rabmcd1) reported

    @ThreeUK @SamsungUK DONT USE THIS COMPANY. They will not replace my sim card and continue to charge me even though i have no access to there service. DO NOT USE!

  • Mountainhoodie1
    Mountainhoodie1234 (@Mountainhoodie1) reported

    @ThreeUK @ThreeUKSupport I received a text message saying there was an issue taking my direct debit payment and I need to follow a link to avoid loss of service? Is this legit? I've got no issues wirh my bank or funds

  • TheRaucousMum
    MrsRawk (@TheRaucousMum) reported

    Hey @ThreeUKSupport Your absolutely shambolic excuse for customer service is appalling. You failed to put through an order, twice, hung up on me, closed chats on me and still owe me £49 for a handset you never delivered.

  • expxf
    eleisha (@expxf) reported

    And it also doesn’t help that @ThreeUK @ThreeUKSupport are about as much use and as reliable as a chocolate tea pot in summer. Paying near on £100 a month between the two and STILL don’t have a good signal.

  • F1PLT
    Seán The Pilot (@F1PLT) reported

    @ThreeUK really poor form to cut off a call at 2000 even though I’m mid way through sorting a problem. Talking of which, why is it so difficulty to 1) get a sim to me on time and 2) switch a number. Perhaps having UK based & UK nationals working your phone and chat helpdesks?

  • Rabmcd1
    Rabmcd (@Rabmcd1) reported

    @ThreeUK @ChelseaFC DONT USE THIS COMPANY. They will not replace my sim card and continue to charge me even though i have no access to there service. DO NOT USE!

  • KaliDaal
    خان (@KaliDaal) reported

    @ThreeUKSupport Shitty service through and through. Asking to send a message and then not replying. Unbelievable and pathetic service.

  • Paula73789202
    Paula (@Paula73789202) reported

    @ThreeUKSupport just received the worse customer service from your staff. Agreed to monthly contract on Monday, received confirmation email with the correct billing and delivery address stating it will be delivered on Wednesday. Money was taken from my account instantly 1/3

  • samthingorother
    Sam PdB (@samthingorother) reported

    @ThreeUKSupport @Sam_PdB Phoned, spoke to a human, esim delivered via post three working days later and now setup. What’s this nonsense about only in selected stores?? You’d have more uptake if Three support were all on the same page