3 (Three) Outage Report in Birtley, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Birtley, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Jarrow |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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David
(@DavidBeattie86) reported
from
South Shields, England
Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Po
(@BillPo6) reported
@ThreeUK hi 3 I am looking to change my sim from O2 I am looking for a sim that allows me to use data and calls when I go to Australia also using my phone for local calls can you help
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MrFrye88
(@Mrfrye88) reported
@ThreeUKSupport Apparently it's been being fixed for the last 12 months, there has been a phone tower erected near me weeks ago and i thought that may have fixed the issue but no :(
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BR17.
(@BR17ISH) reported
@ThreeUKSupport so I’ve spoken to your team this morning! Having been a customer for 17 years! You don’t know how to look after a loyal customer !!! Bloody disgrace! #three #CustomerService
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Louis Pearce
(@LouisPe62520045) reported
@ThreeUKSupport But you're breaking the contract by raising the increase "higher" than the RPI rate, which it is CLEAR that was never agreed nor in the contract? I'll go see the ombudsmen I guess.
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Isi Genn-Bash
(@IsiGB) reported
@johnoceallaigh @ThreeUK Hi Three, I am getting this same problem. It began last night when I was cut off mid-call. I gave unlimited minutes & no control spend blocks. Clearly from this thread this has been an ongoing issue. Is there a fix? I've been a customer for 10 years but this is a massive problem.
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Louis Pearce
(@LouisPe62520045) reported
@ThreeUKSupport Hey guys! started a new contract in Dec, quite a big one. Anyhow, just got a text through saying you're increasing my bill by 4.5%; which I get is fine if its in line with inflation... but it's not... that's 0.9%. Can you tell me how to cancel please?
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Deirdre McLaughlin
(@DeiMcL) reported
@ThreeUKSupport I am so saddened by your customer service and the continued ableism I have experienced as a disabled person unable to travel to update my SIM. Please consider updating your policies or you will lose a longtime customer.
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qu'🇯🇲🇯🇲
(@Oquan_xi) reported
How can @ThreeUK no support Apple Watch !? I need one but there’s no point if I can’t use it away from my phone
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SONAL
(@1SonalS) reported
@ThreeUKSupport Seems that @santanderukhelp are aware of this issue so this isn't isolated. Yes, works on WiFi.
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Isi Genn-Bash
(@IsiGB) reported
@johnoceallaigh @ThreeUK Resetting the network didn't work.