3 (Three)

3 (Three) Outage Report in Birtley, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Birtley, County Durham, England 11/28/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birtley, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • leesmith_94 Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • Funstie Jonathan Peat (@Funstie) reported from Ponteland, England

    @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • djmckee Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • 19bootsy68 Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • minkewales minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • JackLegind JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JBezza James B (@JBezza) reported

    @ThreeUKSupport Hi, I've ordered a Samsung Watch 4 with LTE Support. How do I go about getting an eSim, or when will they be available? TIA

  • jemlvsmallu Jem (@jemlvsmallu) reported

    @ThreeUKSupport Would my contract get cancelled then if you can't fix it

  • jasonnisse jason nisse (@jasonnisse) reported

    Appalling service by @ThreeUK Mis-sold extra minutes for foreign calls which excluded Swiss numbers. When I asked for refund they said not "authorised"

  • Lovatic_x_ Lauren🖤🦋 (@Lovatic_x_) reported

    paying over £70 for a phone and not having signal should be illegal @ThreeUK should get money back for this.. i don’t pay this amount to have to rely on my wifi 97% of the time

  • elondann elondann (@elondann) reported

    My phone is on "3" network, @ThreeUKSupport. So is my wife's. She can text me OK. But when I text her, I get a "failed delivery" report. Sometimes my texts to her get through hours later, sometimes never. If we're both at home we can text each other OK. What's going on?

  • zophixan Zophixan (@zophixan) reported

    @ThreeUKSupport guys, my partner and I have terrible data all across London. 4g is unusable and 5g works like 4g used to, this has been like this for the last few days.

  • jelichong jeli chong (@jelichong) reported

    @ThreeUKSupport Yes it automatically continues on a 24 minths basis straight after!! I swear I didn’t even login or clicked any renew/upgrade button!

  • domo13afcb steve dominey (@domo13afcb) reported

    @ThreeUKSupport Signal is usually fine to make a phone call, nothing last couple of days and wife’s not been able to get through to me

  • CatB_ Cat 🖤 (@CatB_) reported

    @ThreeUKSupport That's super unhelpful I'm surprised you can't just set it to cancel on expiry like most other phone companies can. Not looking forward to the next 4 months now but I guess a policy is a policy.

  • highgradeitup13 chrisz (@highgradeitup13) reported

    @ThreeUKSupport Bd50pj xperia xz but everything was fine until there was work on the mast I've phoned customer service 3 times over this problem