3 (Three) Outage Report in Birtley, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Birtley, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Crook, Gateshead, Newcastle upon Tyne and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Jarrow |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis Gardner
(@LewisGardner_) reported
@ThreeUK have the worst customer service I’ve ever experienced
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MICHELLE PICKFORD
(@Michpickford) reported
@ThreeUK - your customer service is appalling I have a very distressed mother in law who has had identity fraud committed & you have investigated & come to the conclusion the fraudulent a/c is hers!!! Sending debt collectors really!!!!
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m savage
(@msavage16071557) reported
@ThreeUK I've been told the UK engineers team need to check the physical problem, please can they call me, to get the first hand details
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Criminali
(@CasaDeCriminali) reported
@ThreeUKSupport what is going on with signal, nothing all day. Dont blame sim or phone as i am not the only one amongst friends and family who also have the same issue!!
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Ryan
(@RaichuWasTaken) reported
@VictorKaufman @ThreeUK @O2 GL with slow *** speeds on o2 when you need it
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Catherine Shelton
(@catherine_lSh) reported
@ThreeUK you have by far the worst service I’ve ever known. It is next to impossible to speak to an actual person over the phone, the live chat is only useful if you actually have internet connection and even then the problem is never sorted. £55 a month for what?
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ShopTillYouDrop
(@lolitta_mania) reported
@ThreeUK your company is a scam. You have passed my details to debt collection even though I have nothing to pay you! I have contacted your customer service team on countless occasions without any help! Disgrace
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Francisco Sumabong
(@frasum6358) reported
@ThreeUKSupport hi good day i have a problem i top up my sim card 3 with 20£package but until now could not able to use due to my 12 gb roaming is lock can you please reset it my sim3# is07428279831.Please also reset my rooming expiration to the day it activated thank you.
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singe
(@kent_latic) reported
Hi @O2 @ThreeUK @VodafoneUK do you have a service where I could try a sin and see what the signal is line in my house? All of you say it's good 4g, but EE says that and it's very poor inside.
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m savage
(@msavage16071557) reported
@ThreeUK Everyday for weeks "We have an update about your case and will give you a call today. The number we call from will show as 0333 338 1040" Followed by a call asking for a time and number when someone using Vodafone network tried to call me