3 (Three) Outage Report in Birtley, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Birtley, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Jonathan Peat
(@Funstie) reported
from
Ponteland, England
@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Paul Hesslewood
(@HesslewoodPaul) reported
from
Dunston, England
@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Bootsy
(@19bootsy68) reported
from
Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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minkewales
(@minkewales) reported
from
Dunston, England
@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
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Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!
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Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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clarabulln
(@clarabulln) reported
@ThreeUKSupport 1/ 2 ordered an iPhone 11 in November, was told it was to be delivered on the 16th of December, obviously didn't receive it. i have since then been constantly ringing and talking on chats with three support and have received absolutely no help
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KG
(@KGtheITguy) reported
I have never ever been screwed over of felt so angry at a business in general as I do at @ThreeUK right now! No consideration for customers. Act as if pandemic never happened. Awful
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𝕿𝖍𝖊 𝕬𝖗𝖘𝖊𝖓𝖆𝖑
(@The_Arsenal_) reported
@tomrichards82 @MoneySavingExp @ThreeUK They seem great, as long as you are lucky enough to never have a problem, and never have to contact them - that’s when you find out how bad they really are! 😔
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الله اكبر
(@salnadiri) reported
@ThreeUK have gotta have the worst broadband service and customer service ever! 😡
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Louise Graham
(@louiisegx) reported
@ThreeUKSupport Really getting sick of being with Three, fully regretting not changing providers when my contract finished in November last year. 4 or 5 times in the last week my mobile data has just completely stopped working. Phoned customer services twice tonight and I was cut
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Simon Fraser 💙 🏴
(@The_SimonFraser) reported
@ThreeUKSupport @JoDrugan Putting prices up by 300% isn't going to help poor and vulnerable people at all. Corporate baloney.
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No Grey Areas Podcast
(@NGApodcast) reported
@ThreeUK this is the exact reason I could never recommend@threeuk - an ex employee trying to contact HR. Spoken to two people and been on hold over 20 minutes. It really is a joke
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cj
(@Craig_j8) reported
Is there a problem with #ios everything seems so slow, notifications not receiving all and seems to slow my networking coverage down? #ThreeUK
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Maxine
(@MaxineGulley1) reported
Appalling service from @ThreeUK new phone ordered 22nd Dec still not arrived. Constant false promises of delivery from numerous staff. Been playing message hockey for 2 hours tonight! All I want is my money back & 2 be able to find out who to send my complaint to.
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Lara Sargent
(@LaraSargent1) reported
@ThreeUKSupport can you let me know how long we will have no network in the CF62 area please....