3 (Three) Outage Report in Birtley, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Birtley, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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japred chiu
(@japredchiu) reported
from
South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen is Correct
(@GetMeAManager) reported
@shootingbucks @ThreeUK Network problems. It happens.
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Michael Gilchrist
(@tjester86) reported
@ThreeUK why is the 333, 444 numbers nor website not working in order to top up? Has happened over the past 4 months and then you patronise me when I complain amd you say that I am a valued customer when you have almost doubled what I pay over the past 5 years #threeuk #disgusted
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Ian Grody
(@pickled_tinker) reported
@ThreeUKSupport I did one better; I paid the amount it claimed I owed and over two hours later, still not connected. You're a horrible network. Also, if you offer a shortcode to obtain a PAC, this should be completely free to use. You're a horrible company and I am leaving you.
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Dillon🤙🏼
(@DillonGascoigne) reported
@ThreeUKSupport - My contract with 3 ended on 27th. I’m about to request a PAC code to keep the same number as I’m leaving the network, but it’s saying I’ve got to wait another 30 days? So if I do upgrade, I’m still paying for my current phone for another 30 days??
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soph.
(@Sophon_) reported
@ThreeUKSupport @ThreeUK You guys keep calling me? I answer and it says call failed??? I call back and you’re closed!!!! Someone help me please
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Sunny Antoney
(@AntoneySunny) reported
@ThreeUKSupport Who offered this offer. As a customer I need to agree as well to run as normal contract. I paid 80 pound every month from June to October. I already I pad for 2 years. It’s not scam . I agree
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T 🌸
(@1ts0bvi0us) reported
@ThreeUKSupport is your top up page down? It’s not been letting me top up at all. I’ve been checking back throughout the day and it keeps saying that the service isn’t available today. When will it be fixed?
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Grimm
(@Bothrops_Atrox1) reported
@ThreeUKSupport As I have already spoken to the broadband team and been told there is a problem with the masts there is nothing that can be done regardless of who I call, unless you want me to go fix the masts myself and direct me on how to do it in the webchat
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▫▫Anna M Hughes▫▫
(@nnahooz) reported
@ThreeUKSupport why is your website not working properly. Trying to log in to the app and it doesn't recognise my password and every time I try to reset, the website comes up with error message!
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Alexander Walker
(@lexwalker89) reported
@ThreeUKSupport when I call out I get this message... “You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." Can someone help me sort this out?