3 (Three) Outage Report in Birtley, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Birtley, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Tom
(@Icypixel) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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✌Bruce Wells⚽
(@bruceywells) reported
from
Walker Gate, England
@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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Jason H
(@brothheed) reported
from
Sherburn, England
@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Paul Banks 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk
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David
(@DavidBeattie86) reported
from
South Shields, England
Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Mayle
(@AndyMayle) reported
Can not believe that when I ask for the bereavement team @ThreeUK the team asks what it is about. 15 minutes on the phone and we still haven’t been put through to the correct department. Absolute shocking customer service.
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liggins
(@KieranLiggins) reported
I honestly advice absolutely no one ever go with @ThreeUK ! They’re absolutely awful. There customer service are the worst I’ve ever had to handle! They’re seriously thick!
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STATE OF MIND
(@Aliu53341333) reported
@ThreeUK They continue to charge me extra £5 for not setting up a direct debit. Dubious company with poor coverage
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Paul, the bearded wrapper. (He/Him)
(@BourbonBert) reported
@ThreeUKSupport what's going on with the website? The area to enter my number to login is greyed out and won't let me select it. Anything else just directs me to download the app, for which the reviews are awful. I only want to check my data!
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Wilson Fisk
(@ThurrockThanos) reported
Damn a third world country network provider got the same quality as @ThreeUK what a joke to Three
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Robert Cork
(@RobertCorkEsq) reported
@ThreeUKSupport It maybe because I am an idiot, but I have bought a MiFi with sim - I have current plan with my ‘phone and wish to add this new number to the app so I can easily view usage etc - this is proving impossible to this luddite …
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Matty
(@Hempomatt) reported
Nothing more painful than calling up @ThreeUK customer service and trying to explain what the issue is with your contract. Literally don’t listen and keep thanking me for my service
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Jonathan Ward
(@Jon_Akzar) reported
@ThreeUKSupport The 2nd line call handler has advised to contact the complaints team for mis-selling of the contract as the Three Store in Bradford say they cannot cancel my contract. Honestly I wish Three staff were actually aware of what their own network can offer.
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Ajit Jadhav
(@ajitdj8) reported
@ThreeUK I signed up 4G plus Mifi for on 6 Feb 23, i was getting speed in Kbps at my location so visited 3 stores at Glasgow Buchanan (bought it from here) and silverburn they are not cancelling contract. Worst experience
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Jonathan Ward
(@Jon_Akzar) reported
@ThreeUKSupport Oh it was a new sale. Just been into store and I was told it was only Apple again. Help!