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3 (Three)

3 (Three) Outage Report in Birtley, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Birtley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Birtley, England

The most recent 3 (Three) outage reports came from the following cities: Durham, Newcastle upon Tyne, and Chester-le-Street.

CityProblem TypeReport Time
Durham Phone 9 hours ago
Newcastle upon Tyne Total Blackout 11 days ago
Newcastle upon Tyne Internet 13 days ago
Newcastle upon Tyne Internet 20 days ago
Chester-le-Street Phone 22 days ago
Newcastle upon Tyne E-mail 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • alltimeanja
    AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • djmckee
    Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • leesmith_94
    Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • Funstie
    Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • HesslewoodPaul
    Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • JackLegind
    JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • Whitby_Born
    🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • alltimeanja
    AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • Funstie
    Jonathan Peat (@Funstie) reported from Ponteland, England

    @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

  • minkewales
    minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • simonehillart1
    simone_hill_art (@simonehillart1) reported

    @ThreeUK how come Hendon London only ever has 2 bars of 4g signal. It’s like having no service at all. Nothing loads, nothing works and phone calls sound horrible.

  • bethsdad2
    dave howard (@bethsdad2) reported

    @ThreeUK I’ve been on three for years , you can’t match the offers im seeing online from other companies doing contracts using the 3 network , my question is if I get a phone off fonehouse for instance how do I go about keeping my number as I’d be moving from 3 to 3 ???

  • anjanaann
    Anj (@anjanaann) reported

    @ThreeUK - your service sucks! Literally doesn’t her any signal at home nor outside!

  • davey_2k8
    dave (@davey_2k8) reported

    @ThreeUK why is your internet so bad constant interruptions where it can barely load a YouTube video. At times it’s amazing but there are way too many times where it’s just utter rubbish.

  • MattyAWilson
    MattWilson (@MattyAWilson) reported

    @ThreeUKSupport £459 to cancel my contract!? I'm immigrating and won't have any need for a Three contract. I've been a loyal customer for years and your agent said, "We can't budge on that figure". Unacceptable customer service. (1)

  • MattyAWilson
    MattWilson (@MattyAWilson) reported

    @ThreeUK £459 to cancel my contract!? I'm immigrating and won't have any need for a Three contract. I've been a loyal customer for years and your agent said, "We can't budge on that figure". Unacceptable customer service. (1)

  • v1ncey
    Vince (@v1ncey) reported

    @ThreeUKSupport can I get a real update on what is going on with RG31 area please. No service for 2 weeks and the website just gives me a standard “we’re fixing an issue with our network in the area”. Contract expires at the end of October and may need to change supplier.

  • Seyi972001Seyi
    Seyi David (@Seyi972001Seyi) reported

    @ThreeUKSupport I have sent several emails regarding the issue but your team did not respond only for them to refer the case to debt recovery agent

  • jurrjurrtbull
    GRT (@jurrjurrtbull) reported

    @ThreeUKSupport I’ve tried ringing on my new EE Sim to cancel but I think the wrong address is on record - it says it’s correct online but via the phone it is not. So I can’t cancel without the SIM due to the security code sent to it.

  • robii1980
    R❄️B (@robii1980) reported

    @ThreeUKSupport It’s been like this for four weeks now. Tried my sim in a different phone, same problem