3 (Three) Outage Report in Birtley, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Birtley, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
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Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy
(@19bootsy68) reported
from
Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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minkewales
(@minkewales) reported
from
Dunston, England
@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Jonathan Peat
(@Funstie) reported
from
Ponteland, England
@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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dan
(@aetius2000) reported
@ThreeUKSupport That makes sense, but it's also against what your customer support rep told me. According to them, the PAC transfer can be cancelled within 48 hours and I can transfer my number to Three and my mum's will be released.
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Whitt
(@JordanWhitt_) reported
@ThreeUKSupport honestly mean this in the least rude way possible but if you don’t improve your signal I am not paying for the rest of my contract I am in Southampton city centre and cannot get signal when I’m in a restaurant or even in my flat which is still in the city centre
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dan
(@aetius2000) reported
@ThreeUKSupport Thanks for clarifying. How do I cancel my contract whilst I'm still within the 14-day cooling-off period? Your support team is still telling me to wait for 48 hours for them to reverse the PAC transfer, but I don't believe it'll work.
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Jhey
(@JheySL2) reported
@ThreeUKSupport (2/2) The router had a firmware update, when I logged on it said its been updated and that's when the issue started. I think the router is the issue. Guy on phone said its the fault/signal in the area (phone is fine) went from 300mpbs + to 1mbps lol
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Jorden Cassidy
(@jordencassidy) reported
@ThreeUKSupport Whats happening with the signal around the SK1 area? Mine keeps dropping out completely
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Jhey
(@JheySL2) reported
@Ricey871 @ThreeUKSupport Maybe coincidence since the firmware update but yeah since Saturday, it doesn't connect to 5g network, only 3g. they said it's 5g congestion, no talks about credit tho
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Paul Crawford
(@paulcrawford82) reported
@ThreeUKSupport @JheySL2 Having exactly the same issue. Needs resolved asap as this is my home broadband and I need to be able to work from home
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Deb Corry
(@clydey1) reported
@living_life_me @ThreeUKSupport I lost my business through covid! Had no financial support from the UK government. Unfortunately had only 18 months books. But that thank you for your comments. Its always good to give your opinion on a situation you know nothing about.
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Jhey
(@JheySL2) reported
@paulcrawford82 @ThreeUKSupport I'll be honest I'm still thinking it's that, the router is flicking between frequencies too and the signal strength went from -80dBm to -102dBm and I doubt any of us having this issue is live near each other
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Ordainedduke 🍺😊🍾🏴🏴☠️🇮🇪🇯🇵🇪🇺
(@ordainedduke) reported
@ThreeUKSupport Can’t access 5G since this work was carried out I’ve cancelled my 4G Boadband after 3yrs it was extremely bad and I just kept getting fobbed off got fed up and cancelled