3 (Three) Outage Report in Bedwas, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bedwas, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bedwas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 08: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (36%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Bedwas, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Risca, Cardiff, Cwmbran, Pontypool and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Risca |
Internet | |
| Cardiff |
Phone | |
| Cwmbran |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bedwas, Wales
Latest outage, problems and issue reports in Bedwas and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Lynch (he/him/himbo) 🏳️🌈🏳️⚧️
(@alanplynch) reported
@ThreeUKSupport I live and work in Manchester City centre so surely you can’t claim I’m in a blackout zone or some other nonsense. The ship has sailed I’m sorry to say. Plus I get the same deal I have with you cheaper on EE.
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The Stranger
(@AFacelessFriend) reported
@ThreeUKSupport Is there something wrong with your service? For the last few days the internet provided by you guys has been shockingly bad. Seriously, I can barely use the internet to do what I need to do.
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Claudia Cain
(@MrsCCain) reported
@CaptainHippo @ThreeUK How are we supposed to WFH with this sort of service?
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FTW
(@folu_w) reported
@ThreeUK How short sighted of you wtf are you thinking? 🤢
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Meenal Doogar
(@md1009) reported
@ThreeUKSupport Your team reached out and they have resolved the issue
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport Hahahaha. Last week I had no internet for 7 days and you didn't report any issues
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Ollie ‘BuzzinH’ Allpress
(@buzzinh) reported
I really don’t think I have ever experienced such poor customer support from @ThreeUK @ThreeUKSupport as I have done this week. Long term customer considering leaving as a result.
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ignorant.sol 🔤🧙
(@ignorantnft) reported
@ThreeUKSupport It worked in Barcelona, but as soon as I came to thailand, I got a thai sim card as internet stopped working with Three, but now when I try to receive calls/make calls (even to 333 or +44 7782 333 333) it doesn't work, dead sim pretty much (can still receive messages from three)
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BBR
(@Bettysbakes) reported
@bchypnotherapy @ThreeUK #three have gone down hill! Promise to call you back and never do. Dreadful, on a level with Vodafone customer service absolutely crap. Trust pilot shows you had bad three have become, raise a compliant with them and they do f all!
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Dr Pete Jones C.Psychol. C.Sci.
(@fatwhitebloke) reported
@ConstableChaos @VodafoneGroup @ThreeUK Yeah we have the same issue. I looked at running cable from a modem on from our comms pole, but there is a loss in the cable, too much by the time it reaches the house.