3 (Three) outages and service status in Barley, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Barley, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Barley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Barley, England
Latest outage, problems and issue reports in Barley and nearby locations:
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threestain (@threestain) reported from Great Shelford, England@ThreeUKSupport I am a three customer
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Dan Vitale (@danvitale) reported from Bishops Stortford, England@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Mr Green (@fitchlea) reported from Stansted Mountfitchet, England@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUK No point pimping new phones if your network is not up to it.
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Brendon Morgan (@nutterguy) reported from Bishop's Stortford, England@CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Oneccie 🥇 (@CcieOne) reported from Stevenage District, England@ThreeUKSupport Any way to cancel the contract agreement due to unsutisfactory network coverage? I dont want to keep playing for the services that not working more often then working.
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Dan Vitale (@danvitale) reported from Takeley, England@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Mark Steward (@Dronny66) reported from Bishop's Stortford, EnglandI took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Ben Thapa (@BenThapa82) reported from Ickleton, England@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Lisa Stout (@lisaslolo) reported from Stevenage District, England@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Tom Andrew Hargreaves (@TommyH3885) reported from Baldock, England@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Brendon Morgan (@nutterguy) reported from Bishop's Stortford, England@ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, EnglandSo attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Brendon Morgan (@nutterguy) reported from Bishop's Stortford, England@ThreeUKSupport CM23 and its a Huawei Mate 10 Pro and a few other devices. Even when I've got close to full 4G the speed are pretty bad and don't get me started on the connection between here and Cambridge when I'm on the train. Happy to send more info if needed.
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Esther Robertson (@Rosie_flute) reported from Stevenage District, England@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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UDI for The North 🐧 (@SunyaSutti) reportedWhy do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!
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karen mardell (@game4897) reported@ThreeUK have done me up like a kipper fuming is an understatement im on holiday in dubai i paid 7 days around the world roaming it never worked so i had to pay them more money £17 for a three day use i was told as i paid 7 day earlier then it will work at least till sat now its off again and they are doing nothing
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loulitagill (@loulitagill) reportedDo not bother at all taking our a contract with @ThreeUK I’ve had nothing but problems. I’ve called after a week of waiting to cancel my contract and still being told there’s an order “stuck” because I returned faulty kit. Come on Three, you’ve got to do better.
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Neha Patel (@Nehajp1) reported@ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUK is the internet down in b138bj Birmingham there is no connection
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Cliffy (@radagastcb) reported@ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.
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Ashlar1 (@crb22462) reported@ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬
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Sassy (@lyeuhm) reported@stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating
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Keith (@Keith5978673925) reported@ThreeUK When will the tower in Ab11 be fixed? It’s been down for maintenance for 9 weeks now. 2MBPS download speeds just don’t cut it. Ask EE to borrow a competent engineer.