3 (Three) outages and service status in Barley, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Barley, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Barley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Barley, England
Latest outage, problems and issue reports in Barley and nearby locations:
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Esther Robertson (@Rosie_flute) reported from Stevenage District, England@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Dan Vitale (@danvitale) reported from Takeley, England@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Dan Vitale (@danvitale) reported from Bishops Stortford, England@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Lucie (@ibizagirl29) reported from Foxton, England@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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threestain (@threestain) reported from Great Shelford, England@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, EnglandJust spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUK No point pimping new phones if your network is not up to it.
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Mr Green (@fitchlea) reported from Stansted Mountfitchet, England@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Peter (@peter_hollas) reported from Stevenage District, England@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, EnglandSo attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Brendon Morgan (@nutterguy) reported from Bishop's Stortford, England@CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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threestain (@threestain) reported from Great Shelford, England@ThreeUKSupport I am a three customer
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Ben Thapa (@BenThapa82) reported from Ickleton, England@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Mark Steward (@Dronny66) reported from Bishop's Stortford, EnglandI took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Gary Riches (@Gary_BBGames) reported from Royston, England@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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‘Cliff As If’ (@Cliff_As_If) reported@ThreeUK it’s time to say farewell after 15+ years. I just cannot deal with the poor service any longer. I’ve been patient but finally had enough. Loyalty doesn’t seem to matter these days sadly. Any suggestions for different provider would be welcome. Thank you in advance🙏
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Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reportedHi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.
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graham paterson (@grahampaterson9) reported@ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next
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orland_sundri (@Orland_Sundri) reported@ThreeUK according to @CommunityFibre the problem of my iPhone 15 having problems with wifi calling being unreliable is a problem on your side. can you confirm what you are doing to resolve the issue?
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onerealbeanie (@onerealbeanie) reported@ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?
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AC Photography (@adrian83caveill) reported@ThreeUK disgusting service from you, cancelled my order because I missed 1 call you made to me for "security " no notification from you and now I have to wait 3 months to order again despite having all the confirmation from you and payment taken! Absolutely awful service!
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Alan Burley (@mavishier) reported@ThreeUK - as a valued customer of three since day I - I am totally brassed off with the internet signal in Grimsby and Cleethorpes. Outside of home I have no internet - so effectively I am paying money for nothing
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Best Dressed PM Ever! (@rishirichsunak) reported@ThreeUK what is going on with your 5G? I had no signal or very unstable for the past 4 days!
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sandy’s cheeks🧞♀️👩🏾🚀 (@hardknocklife44) reported@ThreeUK @ThreeUKSupport I am begging you and pleading, i have been a customer for literally 10 years. I am trying to retrieve my phone number, i am locked out of every app imaginable because i can’t access verification codes. Please someone give me an email to contact anyone😭😭