3 (Three) outages and service status in Barley, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Barley, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Barley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Barley, England
Latest outage, problems and issue reports in Barley and nearby locations:
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Dan Vitale (@danvitale) reported from Takeley, England@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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threestain (@threestain) reported from Great Shelford, England@ThreeUKSupport I am a three customer
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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threestain (@threestain) reported from Great Shelford, England@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Mark Steward (@Dronny66) reported from Bishop's Stortford, EnglandI took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Esther Robertson (@Rosie_flute) reported from Stevenage District, England@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, EnglandSo attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Lisa Stout (@lisaslolo) reported from Stevenage District, England@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Peter (@peter_hollas) reported from Stevenage District, England@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Mr Green (@fitchlea) reported from Stansted Mountfitchet, England@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUK No point pimping new phones if your network is not up to it.
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Karen Mavundukure (@karenmavx) reported from Stevenage District, England@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Dan Vitale (@danvitale) reported from Bishops Stortford, England@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Tom Andrew Hargreaves (@TommyH3885) reported from Baldock, England@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Lucie (@ibizagirl29) reported from Foxton, England@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Humphries (@neilhumphries) reported@ThreeUKSupport using a Huawei 5G hub in AL1 area and lost 5G signal. It’s usually fast and stable. Tried restarting everything. Can you help?
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Uber driver (@Uberdri13928386) reported@ThreeUKSupport what is going on with signal around E12? Always having a problem with Three.
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Tim Love (@timlove9tn) reported@ThreeUKSupport is there an issue with 5G network in the St Albans area? Been down since midday today.
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samantha fisher (@fisherr_x) reported@ThreeUK so I have a new 4g hub.... the sim isn’t working help😩
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Sabi (@Skb_321) reported@ThreeUK No it bloody isnt! Best network for data my eye
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Alkebulan Pearl (@alkebulan_pearl) reported@ThreeUK @ThreeUKSupport I am so disappointed! I literally just joined Three and already have issues which is the reason I left my last provider. Your customer service team is poor and I have been trying to port my old number over for over a week.
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Ronnie (@Ronnie_808_) reported@ThreeUK Terrible connection in NW10
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Alex Halpin (@Halpin7) reported@ThreeUKSupport Well I’ve only had the phone for a week now, haven’t always had the problems no I was with Vodafone before and worked fine there and at home. Have reset it a couple of times yes but no luck. Looks like it’s just a rubbish area for signal unfortunately.
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🍙 토니카 (Tonicha) (@Yoonahxox) reported@ThreeUKSupport My phone has been restarted a few times and it has made 0 improvements at all i either get No service, Emergency calls of 1 bar and H+ signal 😭
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Lulu (@LushUponATime) reported@ThreeUKSupport If the app didn’t crash 4 times while I was trying to order it, it would be the right colour :( I guess I’m stuck with it, I don’t want to reorder I’ll just end up with an extra contract. (Don’t have any faith in the call staff after calling them a few years ago for help)