3 (Three) Outage Report in Barley, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Barley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Barley, England
Latest outage, problems and issue reports in Barley and nearby locations:
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threestain (@threestain) reported from Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Karen Mavundukure (@karenmavx) reported from Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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threestain (@threestain) reported from Great Shelford, England
@ThreeUKSupport I am a three customer
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Lucie (@ibizagirl29) reported from Foxton, England
@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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Ben Thapa (@BenThapa82) reported from Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Lisa Stout (@lisaslolo) reported from Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Esther Robertson (@Rosie_flute) reported from Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Mark Steward (@Dronny66) reported from Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Peter (@peter_hollas) reported from Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Dan Vitale (@danvitale) reported from Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Tom Andrew Hargreaves (@TommyH3885) reported from Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Dan Vitale (@danvitale) reported from Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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threestain (@threestain) reported from Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rafa (@rafazarmi) reported
@ThreeUK I’m trying to cancel my account with you. I have already called your customer service 3 times and they just told me to send an email to which I don’t get response. I have been trying it for a month already. Is this the way you do money? Not allowing people to leave …
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Mark R #TeamLH (@HamiltonFanF1) reported
@ThreeUKSupport no network on my phone or my wireless router (with three sim in) In SG19 What’s going on guys? I’ve been with you for a long time and recently it’s not just here that I’m having network problems
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mide (@mide_ogunyemi) reported
@ThreeUKSupport Your signal is SO POOR. Both mobile and Wifi that is SUPPOSEDLY 5G!! Imagine getting stranded on the streets on London because your service provider is trash. I’m disappointed to say the least
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Harrison Pont (@harrisonpontie1) reported
@ThreeUKSupport I’ve bought a pay as you go sim for America but it’s not working. Help please
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LBP Optics Ltd (@lasermirror) reported
@HamiltonFanF1 @ThreeUKSupport Same here, Bury Hill Potton - been down most of afternoon and still is.
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported
@ThreeUKSupport phone still not working! Please advise or give me a number to call
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lisa murray (@murray9192) reported
@ThreeUK I need some help regarding a pac code transferring to you
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Mentazm (@mentazm) reported
@ThreeUKSupport Just stop people signing up to Three in the EH6 postcode until you have the network capacity to support your existing customers. Also can you provide me with the address for your compensation dept, cause I'm currently having to cancel around 1/10ths of my work shifts due to this.
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🇺🇸❤️👑 L 👑❤️🇺🇸 (@AK_907_Queen) reported
@ditzperson @ThreeUK @ThreeUKSupport It was refused. It’s been going on for two weeks, can’t now set it up and specify a date, cancelled the direct debit…. Who gives a, I will just find a new provider. Shocking customer service, absolutely 💩
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Frank Ryan (@franko1302) reported
@ThreeUKSupport no signal in Peebles EH45 this morning - can you help?