3 (Three) Outage in Barley, Hertfordshire, England

@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now

I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!

@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

@ThreeUKSupport I am a three customer

@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't

@ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭

@ThreeUKSupport CM23 and its a Huawei Mate 10 Pro and a few other devices. Even when I've got close to full 4G the speed are pretty bad and don't get me started on the connection between here and Cambridge when I'm on the train. Happy to send more info if needed.

@CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭

@DUALIPA Please ban @ThreeUKSupport from using your music as hold music - heard it every day 3 times day for over a month as I struggle to get a simple problem solved.

I am having the worst time, @ThreeUK have wasted all of yesterday and all of today so far for me and yes I'm calling them out by @-img them because I'm that pissed off

@ThreeUKSupport i have been trying to contact the broadband support team since today, i want to cancel my contract as its very slow, i work for the nhs and i cant work because of the 1mbps slow speed. Its horrendous @ThreeUK

@ThreeUKSupport It’s still unstable. Not always work. Can I cancel my contract? I am really not happy with this.

@ThreeUKSupport SE26. Samsung 7 Edge. The connection has been really bad for 3 days around here now.

@ThreeUKSupport Data service varying when it comes to speed, sometimes as low as 10Mbps inside with a maximum near a window of 76Mbps download

@Three_Is_Broken @ThreeUKSupport Building structure blocks signal

@ThreeUK any news on when e-sim support will be coming to the UK? I just bought an Apple Watch and I’m tied into my contract, which means I’ve got functionality I can’t use.

@Three_Is_Broken @ThreeUKSupport Living in a restricted signal area. Despite having some decent speeds previously. Bizarre!!!

@ThreeUKSupport @grntos I'm thinking of leaving this network 2 I've given up with the same issue. No point in contacting them as you get fobbed off or the don't even understand what your saying. Behond dire