BT (British Telecom)

BT (British Telecom) Outage Report in West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Sussex, England 08/07/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Worthing, Crawley, Horsham, Cranleigh, Hove, Hassocks, Pulborough and Godalming.

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City Problem Type Report Time
United KingdomWorthing Internet
United KingdomCrawley Internet
United KingdomHorsham E-mail
United KingdomCrawley E-mail
United KingdomCranleigh Internet
United KingdomCrawley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • TP1995_ Tom (@TP1995_) reported from Sompting, England

    **** is up with this camera angle @btsport

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cleary885 Steve Cleary885 (@cleary885) reported

    @bt_uk I have tried since the 7th of April. I spent 4 hours yesterday being bounced around connections, tech teams and customer service. Couldn’t make a complaint couldn’t speak to any kind of manager or supervisor. If that is your answer I will cancel and go elsewhere.

  • jamster86vdv Jamie Martin (@jamster86vdv) reported

    @btsport any chance you could sort your app out? Watching on iPad and the sound keeps lagging way out of time with the picture it’s unwatchable. Restarted it a couple times and just keeps happening. Really poor and ruining the game

  • SpAM_CAN Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    @bt_uk What's with the instability? For the second night in the past month we're having severe stability issues - connection drops and cutouts). We're on the full-fat 900mb plan, these drops aren't acceptable for what we're paying.

  • jameesyy James (@jameesyy) reported

    @bt_uk hey - is BT down in Ab21 post code? We haven’t had access to wifi since mid-day and concerned for tomorrow as both work from home...

  • cleary885 Steve Cleary885 (@cleary885) reported

    @bt_uk Hello, BT here. When you ordered with us, we said we'd confirm when one of our engineers would visit. This text is letting you know they're planning to see you on 31-Mar-2021 between 8AM and 1PM. If this doesn't work, get in touch at least 48 hours beforehand, and we'll find

  • mnsloan81 Michael Sloan (@mnsloan81) reported

    @KevAceHarve @btsport Seemed particularly bad tonight

  • AdamBarlow1664 Adam Barlow (@AdamBarlow1664) reported

    @bt_uk hi we have a 4ktv youview box thats approx 4 years old. Over past few weeks it has started buzzing quite loudly whether on or off. I have ensured to clean it of dust and it is in an aired area. Any advice on what to do to fix?

  • CafeOlive4 Cafe Olive kendal (@CafeOlive4) reported

    @bt_uk I can connect thru ethernet cable and it works. Wireless is the problem.

  • cantankerousred ENOUGH IS ENOUGH 💙 (@cantankerousred) reported

    @Bifters1920 @btsport Happens all the time I've had goal notifications come on my phone before the ***** gone in the net they are a piss poor provider

  • ATKO1981 Dean Atkins (@ATKO1981) reported

    @BriersGary @btsport Its pony mate... I constantly have issue’s with it