BT (British Telecom)

BT (British Telecom) Outage Report in West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Sussex, England 09/04/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Maidenbower, Godalming, Worthing, Horsham, Cranleigh, Hove, Hassocks and Pulborough.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomMaidenbower Internet
United KingdomCrawley Internet
United KingdomMaidenbower Internet
United KingdomGodalming Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • TP1995_ Tom (@TP1995_) reported from Sompting, England

    **** is up with this camera angle @btsport

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kazraa_ Recepin Sag Kolu (@Kazraa_) reported

    @bt_uk honestly thinking of switching broadband and leaving BT-WIFI; it's been a struggle for me to go three weeks without WI-FI. I contacted customer support, but it was never resolved despite their repeated promises. Please correct this, or I'll be leaving BT-WIFI.

  • CCHH_MSport Chris/Cheryl @ Collierhousehold Motorsport (@CCHH_MSport) reported

    What’s happened to @OfficialWRC coverage on @btsport Extra channels this morning? Extremely poor!

  • dogdancerinpink penny laverick (@dogdancerinpink) reported

    @M_Struthers @bt_uk service everywhere is a disgrace these days

  • lorrieb683 lorraine lunn (@lorrieb683) reported

    Omfgg I’m so ****** off with @bt_uk thier broadband is horrendous. Seems like the 9th lot of engineers in a few months and the internet still stops every 2 mins and I pay £150 a month for this service. Had a belly full now

  • adele_hartley Adele Hartley (@adele_hartley) reported

    @BTCare why have you closed our complaint without confirming with us that the issue has been resolved? It hasn’t! Could it be a coincidence that we can cancel the contract ‘without charges’ if the issue isn’t resolved within 30 days? Why hasn’t anyone been in touch to check?

  • Kazraa_ Recepin Sag Kolu (@Kazraa_) reported

    @bt_uk I do not know how to message that, it brings me straight to DMing Bt_uk and it dosen't let me deliver my messages i need help asap

  • maxkinnings Max Kinnings (@maxkinnings) reported

    Status update re: cancelled broadband by @bt_uk. Feeling quietly optimistic that after all the thousands of pounds I’ve spent with BT over the years as a supremely loyal customer, the company will move heaven and earth to connect my new line imminently.

  • Wyrdtimes Wyrdtimes (@Wyrdtimes) reported

    @bt_uk is there a problem with your mobile phone service? Getting a "no service" message displayed.

  • JuliaGuthrie19 Jules (@JuliaGuthrie19) reported

    @bt_uk Husband trying to work - long list of urgent people to call & BT mobile network is not working again! Absolute joke!

  • mercedes3_ M🖤 (@mercedes3_) reported

    @bt_uk Why is the wifi so slow?