BT (British Telecom)

BT (British Telecom) Outage Report in West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Sussex, England 05/07/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Hassocks, Horsham, Crawley, Godalming, Shoreham-by-Sea and Hove.

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City Problem Type Report Time
United KingdomHassocks Internet
United KingdomHorsham Wi-fi
United KingdomHorsham Internet
United KingdomCrawley Internet
United KingdomHorsham Internet
United KingdomGodalming Phone

Community Discussion

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BT (British Telecom) Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • TomLilley20s Tom Lilley (@TomLilley20s) reported from Hove, England

    @JuceeRob @btsport Absolutely bummed kid ghalahad they never stopped licking his arse he was shit just grabbing and holding ALAW get in josh

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • skymook Sky Apperley (@skymook) reported from Worthing, England

    Dear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • Sunshine_Keegan Dawn (@Sunshine_Keegan) reported from Crawley, England

    @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • guycwatson67 Guy Clifton Watson (@guycwatson67) reported

    @bt_uk I have had no internet or landline for 10 days now in Bristol BS9 ... Sky have advise me ments a BT Openreach outage... no one seems to be able@to tel me what this problem is and when it will be fixed? Please can someone help. It’s totally unacceptable

  • scope_views ScopeViews (@scope_views) reported

    @VodafoneUK What’s the point? I’ve been at war with you for 2 years. You’re never going to provide me with a decent service. But when I can get Starlink it’s goodbye to fixed BB forever @bt_uk #BK

  • asadshaykh Asad Shaykh (@asadshaykh) reported

    @bt_uk For a full fibre installation. No new appointment. No call back either. I was told to be patient by your customer rep in a very undermining way. I’m ashamed to be your customer.

  • Sagenhaft Bolo 🇪🇺🇪🇺🇪🇺 (@Sagenhaft) reported

    @bt_uk It’s fibre broadband I was referring to, the adsl poor connection you have there, but I was talking about fibre.

  • mariecullen349 marie bradley (@mariecullen349) reported

    @bt_uk need an urgent clarification on a fault repair! 2 weeks and counting! Shocking customer service, very disappointed. Great service for business line users??? Are you joking?? Communications are disgraceful

  • AshleighMeikle Ashleigh (@AshleighMeikle) reported

    @bt_uk hi I just got an email about returning my kit but I haven’t changed anything can you help?

  • SarcasticRespo4 Sarcastic Responses (@SarcasticRespo4) reported

    Anyone else think @btsport have the best commentators and pundits you've ever heard? Never a wasted word, always spot on. The co-comms particularly are never irritating oxygen thieves.

  • SueDuris Sue Duris (@SueDuris) reported

    @bt_uk You’re missing the point I am out 3 days without service. Perhaps longer. Bad service.

  • markloveridge Mark Loveridge (@markloveridge) reported

    @bt_uk There is a damaged telegraph pole. They're in a vulnerable position if they need to call emergency services as they, nor their neighbours can. Not having a date to resolve is unacceptable don't you think?

  • asadshaykh Asad Shaykh (@asadshaykh) reported

    @bt_uk I’ve been waiting for almost 48hours for a no-show OpenReach engineer. I took time off for this, but no comms. Your customer services reps don’t offer any help, and on top of that, are extremely rude. Shame on you BT.