BT (British Telecom) Outage Report in West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Sussex, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (10%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Horsham, Petworth, Pulborough, Crawley, Cranleigh, Godalming, Hove, Worthing, Shoreham-by-Sea, Henfield, Hassocks and Partridge Green.
City | Problem Type | Report Time |
---|---|---|
Horsham | Internet | |
Petworth | Wi-fi | |
Pulborough | Internet | |
Horsham | Phone | |
Horsham | Wi-fi | |
Crawley | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.
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Vince McGonagle
(@vincemcgonagle) reported
from
Crawley, England
@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Iain
(@Skiddles1985) reported
from
Crawley, England
@natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)
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Craig
(@craig_mbu) reported
from
Crawley, England
@YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭
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Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Cook
(@DanielC20554395) reported
@bt_uk Hi, is there a problem with broadband LE12? On and off since yesterday morning. 😥😥
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Guy Tomlinson
(@TheOnlyBovice) reported
@bt_uk It’s busted, and your engineers don’t turn up to fix it. Don’t trust bt at all with your internet, they just let you down
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Jake Tudge
(@JakeTudge) reported
@bt_uk Hi. I haven’t had internet for 4 days. Please can you help? It’s just a flashing amber light. I have reset, unplugged, etc. thanks
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Nicola Weidner
(@NicolaWeidner) reported
@bt_uk are absolutely shocking. Been without internet since Monday because they decided to randomly cut us off, called every other day as despite saying they’d call us back, never do. Still no internet, still no mini hub 🤬 such a joke.
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secondhand_rozee
(@rozanna_niazi) reported
@bt_uk 2/2 Also told you used to provide a collection service. but in the last few days (since transfer to EE) you’ve changed your contracts (can you even do this unilaterally?) so I have to take it in store. A 38 mile and two hour round trip… and collect - another 2 hours.
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Maija Pykett
(@MaijaPykett) reported
@bt_uk 2 weeks without a phone and she was told that she only be a priority if she had a Life Connect facility. As it happens I had brought her one, but can't fix it until her phone line is fixed. If she falls or has an accident....
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Claire
(@claracashew) reported
@bt_uk Can I please have a call? I have an open complaint that is now in its 4th wk after you disconnected my bb in error.I missed a call today and a msg has been left contradicting what I was told yesterday?! It’s a shambles.
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Olly Houldsworth
(@ollyhouldsworth) reported
@SkyHelpTeam do you bother to answer your phones or not? Can I arrange a call back. I don’t have time to just keep trying to get through for ages to resolve repeat issues. @bt_uk do you still buy people out of the end of contracts?Sky don’t seem to value customers of many years
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L🤍
(@lxrxyrose) reported
@bt_uk Wi-Fi has been down for over 24 hours now. Please when will this issue be fixed?
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Rob Debenham
(@Debbo74) reported
@bt_uk you really are terrible, I’ve problems with your tv yet again- think I may be switching to sky puck