BT (British Telecom)

BT (British Telecom) Outage Report in Stanhope, County Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanhope, County Durham, England 10/24/2025 14:40

October 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • moorhouse_paul Pdm (@moorhouse_paul) reported

    @btbusinesscare It seems to be that once a customer complains , the service is made even worse to teach the customer a lesson for complaining , how hard is it to order the enhanced package , not sure why the person that called me on Thursday didn’t complete the order

  • woesofwellies Katie (@woesofwellies) reported

    @bt_uk Please can you assist with returning of kit as this has been ongoing for weeks with no solution.

  • JurmuTommi Tommi Jurmu (@JurmuTommi) reported

    @erj1986 @btsport Maybe it irks you because you are native english speaker. I dont recognice such errors. I enjoy greatly their banter and Kelvin analysis. They also live with race, commentate with feelings.

  • OGHalcyon Connor (@OGHalcyon) reported

    @bt_uk Router keeps flashing orange and going down multiple times every hour all day. When I try to reset it gets stuck on purple instead. An engineer was meant to come this week but never did (at least I didn’t get a text). In need of serious help please!

  • Cazcity142 Cazcity14 (@Cazcity142) reported

    @gefcraig @aaronleemitchel @btsport I agre with your wife, she's terrible.

  • FinaWatson Fina Watson (@FinaWatson) reported

    @btsport @SpeedwayGP disappointing that my BT broadband is not good enough to support @btsport so I miss out on the Speedway GP coverage.

  • LaurenHill0808 Lauren Hill (@LaurenHill0808) reported

    @bt_uk The account isn’t in my name unfortunately, it’s my mums, and she’s bedridden and really, really bad with technology lol.. but definitely going to have to find a way to get it sorted because this is the 3rd night now.. it hasn’t worked for an hour

  • JoeStutter Joe Stutter (@JoeStutter) reported

    @bt_uk Hi, are there any known issues in the GL12 / Charfield Area? Internet is down and there is a red light above LOS, not on the actual router but another box attached to the wall? Thanks.

  • shabrynco1 Sharon Williams (@shabrynco1) reported

    @bt_uk as a customer affected by the fire at Bilsdale mast, it would be nice of you to send out an email or 2 to keep us up to date with what is happening rather than us pick up snips from the news, which isn't much! Is our TV with no channels for 2 weeks? Do we retune?

  • NeilMcGinnity Neil McGinnity (@NeilMcGinnity) reported

    @btsport please fix this!