BT (British Telecom)

BT (British Telecom) Outage Report in Stanhope, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanhope, County Durham, England 01/24/2026 09:25

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanhope, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Wi-fi
United KingdomCrook Wi-fi
United KingdomCrook Phone
United KingdomConsett TV
United KingdomConsett Internet
United KingdomConsett Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jake_Bowd Jake Bowd (@Jake_Bowd) reported

    @SkyHelpTeam Would you provide a better client experience and install broadband as a matter of urgency? If so, happy to cancel @bt_uk contract (as not benefited from any services as of yet)

  • DanSlyPsych Dan Sly (@DanSlyPsych) reported

    @bt_uk A week without internet with what seems like zero effort to resolve the issue! I don't know what makes me more frustrated, the woeful level of service you provide, or the fact you've turned me into the type of person who resorts to venting their frustrations on Twitter.

  • TobyTinkle Elder Gray (@TobyTinkle) reported

    @ab4scambs @bt_uk Just wondering Anthony if you agree with the gov that is better for an 81yr old housebound heart & kidney constituent to have NO landline for 6 days rather then switch her analogue service back on? My mother is unable to contact even 999 currently

  • McgeoughDermot Dermot McGeough (@McgeoughDermot) reported

    @bt_uk Shocking service. Terrible broadband. Unable to provide what you’re charging for

  • nancysalmon123 Nancy (@nancysalmon123) reported

    @bt_uk what shocking customer service I’ve had - fibre broadband installed for 1 week and it’s gone down and nobody seems to know what the problem is ….

  • neil_goodgame Neil (@neil_goodgame) reported

    @bt_uk On the royal mail help it says for tracked 24 hour deliveries contact the sender.

  • Whisky_And1 WhiskyAnd (@Whisky_And1) reported

    @bt_uk first thing they say is customer service is important to them, then they prove it isnt

  • barbarafraser67 Barbara Fraser (@barbarafraser67) reported

    @bt_uk What rubbish my phone has been out of service for weeks and you guys are doing nothing to get it sorted. You should be ashamed of yourselves.

  • cortexrock Mark Roberts (@cortexrock) reported

    @bt_uk I have done, yes - thank you, Catherine. But not with BT or Plusnet, because the offboarding process from John Lewis BB has been handled so poorly and been such a pain in the backside, it would suggest that I would have similar issues in future should anything else go wrong.

  • thomkelly_ Thom Kelly (@thomkelly_) reported

    @bt_uk Generic reply …. Of course there is no known issue, that’s why you have a engineer coming out ! 3 days is not acceptable 🥲🥲, your service is rubbish - are you on strike? Why do you advertise guaranteed service - its not reliable !!!! Or fit for purpose