BT (British Telecom)

BT (British Telecom) Outage Report in Stanhope, County Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanhope, County Durham, England 01/26/2026 05:55

January 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanhope, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Wi-fi
United KingdomCrook Wi-fi
United KingdomCrook Phone
United KingdomConsett TV
United KingdomConsett Internet
United KingdomConsett Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardGoodier Richard Goodier (@RichardGoodier) reported

    @bt_uk Thank you. The last engineer said it was something called ‘crosstalk’ and they sent a team out to fix it but it’s worse than ever.

  • carweeklymag Carweekly (@carweeklymag) reported

    @btbusinesscare after 14 years I cancelled my business broadband for a number of reasons. The absolutely horrendous customer service that I experienced. Now that I have cancelled I phone to get a refund for money owed to me. My old account no longer exists 😠

  • theukbradleys Sonja (@theukbradleys) reported

    @btbusinesscare Hi Your reply is a waste of time , it’s a load of question boxes , non relate to my problem ! MY BROAD BAND WAS DISCONNECTED by Bt and they say they need 10 days to reconnect .... really

  • PhilBur76917612 Phil Burns (@PhilBur76917612) reported

    @bt_uk hi I applied for the role of customer advisor and I am wondering how my application is progressing I’ve logged in to my account but am unable to find any updates could you help ?

  • ZoemMcbride Zoe McBride (@ZoemMcbride) reported

    The issue was all of a sudden in their house and not on the line, you were due to come today, my 86 year old nan cancelled her first coffee morning since the pandemic to wait for you...you didn’t show @bt_uk

  • MartinHolmes68 Martin Holmes (@MartinHolmes68) reported

    @bt_uk can you help with an expedite request please for a broadband order?

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    Why do U have to send out 2+ separate engineers on different days To fix your own ******* mistake @bt_uk

  • nowaffle Amanda Boyle OBE (@nowaffle) reported

    A lesson somewhere... BT contract with @OpenreachHelp who contract with Kelly’s, whose engineers are self employed. Today’s @bt_uk saga involved more than a dozen messages and emails, 9+ people, 5 hours waiting, 1.5 hours on the phone... and still no service.

  • RosyPosy_kitteh RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙 (@RosyPosy_kitteh) reported

    .@bt_uk caused me to combust today. I was in tears on the phone with them after an hour trying to sort out my broadband and 7th person I spoke to. They are an utter outrage and their customer services stink. What I think of them is unrepeatable. They must be investigated.