BT (British Telecom)

BT (British Telecom) Outage Report in Stanhope, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanhope, County Durham, England 03/23/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Claireydoo_Mor Claire Morgan 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Claireydoo_Mor) reported

    Hi @bt_uk is there a issue with broadband in the CF64 area?

  • lcdraper Laura Draper (@lcdraper) reported

    @bt_uk we raised a fault on Friday morning, engineer due out today. No show. So still no internet! Not happy customers - paying for a service we cannnot use 😕

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • BigRonKnew Big Ron Knew (@BigRonKnew) reported

    @bt_uk Thanks for replying. I tried that before contacting you and again this morning. Despite successfully entering my account on the website, I still get the login box when trying to watch live sport on the app. It will not then recognise my BT ID & password. I can’t miss 12.00 game.

  • _nativerez Jamie Wallace (@_nativerez) reported

    @bt_uk Let's be completely honest here. The BT router you get absolutely will not, I repeat not, be able to punch the WiFi signal through every wall of your house. I don't know why they keep saying it. The only true way to get decent coverage is invest in a good mesh WiFi setup.

  • AnneMarieMohan AnneMarie Mohan (@AnneMarieMohan) reported

    @bt_uk No - after waiting the entire day, I had to call again myself at 6:30. Problem has now been escalated by a great tech support guy from Liverpool. All other aspects of BT CS including this twitter account have not been great so far.

  • thefirstcondor tisme...teepee (@thefirstcondor) reported

    @bt_uk would someone PLEASE increase the speed of my broadband. I have installed a new seven series BT router and can only get 7 Mgs. HELP.

  • Sarcastit Sarcastit©️ (@Sarcastit) reported

    @bt_uk I still think the Bt product and operational services on the front end are excellent. It’s that whole customer support and connected services piece that doesn’t fit and let’s you & customers down. I did apply to help you but you never hear back from that either!!

  • cathy_clamp Cathy Clamp (@cathy_clamp) reported

    @bt_uk we have had no internet for almost a week, keep being told it will be fixed by the following day. Others in our road have been offered hubs - not us and we need the internet for work calls. How can you help??

  • Jayne2502 Jayneyboo (@Jayne2502) reported

    @bt_uk I suggest you come and pick up your rubbish equipment. My super duper router is in my bin. I have suffered your awful service for just 2 weeks and that's enough. My bin gets emptied on Monday btw. I will cancel my direct debit also. Not paying for non existent internet.