BT (British Telecom)

BT (British Telecom) Outage Report in Stanhope, County Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanhope, County Durham, England 12/10/2025 13:35

December 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanhope, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Wi-fi
United KingdomCrook Phone
United KingdomConsett TV
United KingdomConsett Internet
United KingdomConsett Phone
United KingdomConsett Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sylwester_jop Sylwester Jop (@sylwester_jop) reported

    @bt_uk No I haven’t spoken to loyalty team. I don’t need to as I was only just checking are there any offers. The problem still exists, but speeds are higher 45-50Mb on every package with different price tag.

  • logsylou logsy. (@logsylou) reported

    @bt_uk I have been charged for a hotspot I can’t use. Can’t raise complaint because I don’t have an account. Live chat can’t refund me because I don’t have an account. Please help.

  • deano_pacino Deano pacino (@deano_pacino) reported

    @bt_uk I’m with BT and I have poor connection but do I qualify as the broadband is gifted?

  • steeleyp_ PS (@steeleyp_) reported

    @efc1978 @btsport No, just BT Sport customers. If you get it from Virgin, you're technically considered a Virgin customer even though you're getting the BT channels in the top tier.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • deedeemac Donna McCausland (@deedeemac) reported

    @bt_uk over 2 weeks now to fix a fault on our line - not good enough!

  • harwood_simon Simon Harwood (@harwood_simon) reported

    @bt_uk possibly the worst broadband connection ever, rural broadband via but is a joke.

  • UTFO1982 UTFO-1982 (@UTFO1982) reported

    @bt_uk - you now charging me £20 a month for BT Sport your having a laugh and all you can offer me is £5 a month discount for 3 months if I take out a new 24 month contract! Jog on I've been a customer of yours for over 10 years and this is all you can offer me 🤬

  • JuFitJuJu Julian (@JuFitJuJu) reported

    So that’s another weekend without @BTCare sport in HD that I’m paying for....why can’t you folks just fix it? You’ll take the money soon enough

  • chloeleah_ chloe (@chloeleah_) reported

    @bt_uk Don’t worry I’ve made my own complaint to BT online now. Your service is awful with the added rudeness of the engineer I have had enough.