BT (British Telecom)

BT (British Telecom) Outage Report in Stanhope, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanhope, County Durham, England 12/09/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanhope, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Wi-fi
United KingdomCrook Phone
United KingdomConsett TV
United KingdomConsett Internet
United KingdomConsett Phone
United KingdomConsett Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeonHutton Leon (@LeonHutton) reported

    @bt_uk is there a way to see / find out an ETA of when Full Fibre will likely be available in my area? Currently with Virgin Media and getting 350Mbps. Very unhappy with their customer service but sadly you can't offer us speeds anywhere as close yet! :(

  • garethrees9 Gareth Rees (@garethrees9) reported

    Can someone explain why @bt_uk sucks so bad at helping customers and not messing things up? Feel a switch @virginmedia might be necessary 🤬

  • dancastree6346 robert smith (@dancastree6346) reported

    @bt_uk is everyone at bt stupid or is it just the digital phone team that are stupid ? i asked for a complaint to be open but the man on the phone kept refusing i can't even move providers because of bt stupid digital phone team ! i'm not happy

  • CorvoAttanoII Corvo Attano (@CorvoAttanoII) reported

    @bt_uk it says on your website "we're currently making network improvements and this may cause temporary disruption" I'm unable to connect to the internet at the moment. How long will it be, I've waited for the recommended time and reset the hub but still no connection.

  • MrLanMan Lance Manasse (@MrLanMan) reported

    Dear @bt_uk @BTcare, Please sort out the issue on my account by closing any/all open orders, especially my last order which was delivered/activated on 16 Dec (😡) so I can upgrade my #BTbroadband package - before my neighbours take up the fibre capacity on our cab!

  • __FairyP P 🤍 (@__FairyP) reported

    @bt_uk I wanted help with my mini hub as it was switched off from your side. Had to call this morning to get it switched on again. You could have easily helped but chose to ignore me - both Jenny & James M responded to people who messaged after me. Rude is an understatement

  • ZahraJessa Zahra Jessa (@ZahraJessa) reported

    @bt_uk Really appalling + unprofessional service from BT. Had one of your customer service guys try to retain my custom offering me a renewal at £24.99/ month with a £50 digital voucher. Promised to phone back between 8.30 and 9pm as he ran into issues with his system,but no phone call

  • Sunshine5320 hello (@Sunshine5320) reported

    @bt_uk please help! I have a engineer out today with a wide timescale - I need a more accurate one as I can’t be in the property all day due to my boiler breaking - please help! Your online chat is terrible and high wait time on phone!!

  • Rachelrocket74 Rachel (@Rachelrocket74) reported

    @bt_uk It was about when you reneged on an advertised deal then I had to spend 6 months trying to get my money back and resolve it, I would never use BT again.

  • dancastree6346 robert smith (@dancastree6346) reported

    @bt_uk a reply would be nice ? or i go plan b i.e. contact the newspapers about bt not caring about customers and bt not willing to help customers