BT (British Telecom)

BT (British Telecom) Outage Report in Southborough, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southborough, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southborough, Kent, England 02/05/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southborough, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sevenoaks, Crowborough, West Malling, East Grinstead and Royal Tunbridge Wells.

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City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomMaidstone Phone
United KingdomMaidstone Internet
United KingdomMaidstone Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Southborough, England

Latest outage, problems and issue reports in Southborough and nearby locations:

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CHARLIEKAYCOLE Graham Smith (@CHARLIEKAYCOLE) reported

    @bt_uk I was told I would get a reminder and yes sometimes house moves are delayed & with a million and one other things to think of it slipped my mind - now no home alarms, security cameras, home network, tv or internet

  • 81damd tweetsensation (@81damd) reported

    @bt_uk You just told me on the phone that the manager in complaints wasn't a manager. That the last agent could of resolved the issue but didn't and then you hung up on me. CB now.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • DesoraJr DesoraJr (@DesoraJr) reported

    @bt_uk Hi. I just lost my internet connection and I got disconnected from a meeting. The router has an orange circle. How can we fix this and prevent it from happening again? Thanks.

  • duncancantor D.C.C 🇬🇧 🇨🇭 (@duncancantor) reported

    @bt_uk So you’ve transferred our line to Digital, but we live in a rural area subject to power cuts and with no mobile signal. What’s your plan when the power goes out and we need to make a call?

  • CHARLIEKAYCOLE Graham Smith (@CHARLIEKAYCOLE) reported

    @bt_uk It’s due to a delay in my house move and I forgot to cancel the service stop but wasn’t given any reminders

  • NattyAnney Natasha Anne (@NattyAnney) reported

    @btbusinesscare Still not internet! Not good enough. I’m running a charity and you have failed us! #bt #fail

  • LouiseBirse86 Louise (@LouiseBirse86) reported

    @maryjanesdesk @bt_uk You're kidding me!! Such bad service. Not good enough. You'd have more luck else where. X

  • 81damd tweetsensation (@81damd) reported

    @bt_uk I have spent 35 minutes on chat with BT I asked for the complaints number over five times then never gave me it and passed me to a new agent. Not good service

  • gamesbond17241 amd_1724 (@gamesbond17241) reported

    @Xordias @GaryKirby28 @bt_uk Are you currently facing problems where you hub ain’t connecting to the internet?