BT (British Telecom) Outage Report in Shirebrook, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Ripley, Kirkby in Ashfield, Mansfield, Tibshelf, Retford, Sutton in Ashfield and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Sheffield |
Internet | |
| Chesterfield |
Phone | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Ripley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Nottinghamshire, England
@bt_uk yet another sent to my home to sort out an issue with my broadband that has nothing to do with the hub. We've had countless engineers come to our home to tell us that it is not an issue our end. Now facing another weekend with a service I am paying for 1/
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Nottinghamshire, England
@bt_uk yet another hub delivered to my home to sort out an issue with my broadband that has nothing to do with the hub. We have had countless engineers come to our home to tell us that it is not an issue with our end. Now facing yet another weekend with the service I am paying 1/
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Nottinghamshire, England
This will be the 7th weekend without it @bt_uk or are you actually going to fix it before then.... 2/2 #nobroadbandfrombt
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Trevor Smith
(@MrSmithInNotts) reported
from
Nottinghamshire, England
@btsport the BT Sport apps on my iPhone & iPad won’t let me cast to my TV. Is there a problem? Is there anything I can do? Ta
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ell Presidente Elect
(@elldivino) reported
@bt_uk I am trying to get through to you so I can join BT but you keep cutting me off. Not good customer service. Can someone call me back to get this arranged please?
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Tom Jenkins
(@TommmJenkinss) reported
@bt_uk I constantly have slow internet, the router is basically next door so what can I do?
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Matt Seal
(@Set_To_Fail) reported
@Closey69 @bt_uk In some cases the cabling from the local exchange to your house is Vodafone. That might be the case with you and why its improved the service. But essentially Vodafone use BT Openreach as their internet delivery service.
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Ben Locke
(@BenLocke5) reported
VAR was brought in to assist the refs because they needed help to get officiating right. If they are still getting it wrong WITH VAR then VAR isn’t the thing that needs changing @btsport @GaryLineker
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Ben Close
(@Closey69) reported
@Set_To_Fail @bt_uk I don’t know how any of it works but all I know is we were getting average download speeds of 3mb with BT and we now get around 68mb. Used to constantly drop out on BT but is fine now. Multiple devices never worked on BT but fine now. Much better.
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John
(@Ts_sneaks) reported
@tuvanaelif @BTGroup @bt_uk We were back up since like 3PM approximately and now we’re down again it’s ridiculous
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Matt Seal
(@Set_To_Fail) reported
@Closey69 @bt_uk Sorry, I meant their fibre lines, not just like a normal phone line. Vodafone did an extension with BT sometime last year. Its essentially the same service but with a different end device.
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Paul Dee
(@CCTV_etc) reported
@bt_uk - Been trying to re-sign up since September when the contract ended. You call centres seem unable to be able to resolve the internal issue at BT that has prevented it happening 5 times. Can anyone help? Or do we have to change to @plusnethelp etc?
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Nick Evans
(@BuFu_EVO) reported
@btsport @LFC @fcmidtjylland that was quite possibly the biggest fix or bs iv ever seen the rules just get made up as they go along the score should have been 2-0 Liverpool what a disgrace, I'm done.
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Jean Parmesan
(@dollytwh) reported
@bt_uk So that guidance you just sent said they will visit to fit a socket as they won’t need to be there long, however BT complaints team said no they won’t come for that purpose. More contradictory information from the world’s worst communications company!