BT (British Telecom)

BT (British Telecom) Outage Report in Shirebrook, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shirebrook, Derbyshire, England 03/28/2024 05:00

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shirebrook, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Dronfield, Mansfield, Alfreton, Retford, Chesterfield, Ripley, Worksop and Southwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomDronfield TV
United KingdomSheffield Total Blackout
United KingdomSheffield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • jayboy_21 Jason Smith (@jayboy_21) reported from Sheffield, England

    @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    @bt_uk yet another sent to my home to sort out an issue with my broadband that has nothing to do with the hub. We've had countless engineers come to our home to tell us that it is not an issue our end. Now facing another weekend with a service I am paying for 1/

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    @bt_uk yet another hub delivered to my home to sort out an issue with my broadband that has nothing to do with the hub. We have had countless engineers come to our home to tell us that it is not an issue with our end. Now facing yet another weekend with the service I am paying 1/

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    This will be the 7th weekend without it @bt_uk or are you actually going to fix it before then.... 2/2 #nobroadbandfrombt

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • Biker_Buzz BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, England

    If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

  • sarnolan1982 Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England

    @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    .@bt_uk & @WeAreOpenReach - experiencing persistent low broadband speeds in the NP16 6NJ area. The BT website check says there are no issues in this area - I beg to differ. The service is persistently below the guaranteed minimum

  • shepster24 Benjamin Mark (@shepster24) reported

    @bt_uk Why are openreach so difficult to get hold of? We are in a new build. Every house on our road is connected, except for ours. I've been pushed back and forth. Just need an engineer to turn our connection on... Pls help

  • jehosephatcat Jehosephatcat (@jehosephatcat) reported

    @bt_uk BT broadband is down and hub flashing pink, meaning problem is not at our end. Any help?

  • norfolkbirdtour Marcus Nash (@norfolkbirdtour) reported

    @Shandazar @bt_uk I would gladly ditch BT, but most alternative providers just use the BT network, so when there is a fault (regularly here!) it is harder to get it fixed (one blames the other). Still getting emails from @TalkTalk offering us full fibre too! Mobile coverage very poor here as well

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    @bt_uk I object to the idea that I might be charged to text to another number to report a problem you are now aware of … Why haven’t you contacted whoever it is in BT as part of a joined up customer focused approach?

  • annemariepoet Anne-Marie Silbiger (@annemariepoet) reported

    @bt_uk I upgraded to receive better broadband signal and it has worsened Help

  • jamesriordan70 James Riordan 💜 (@jamesriordan70) reported

    @VodafoneUK Now found I can get @bt_uk broadband exact same as I have for £32 a month compared to my current £45+. How do I cancel @VodafoneUK

  • jackdickinson10 Jack Dickinson (@jackdickinson10) reported

    @BTCare hi, subscribed channels sky sports are not working. Error code IPC6007. Have restarted hub and youview box and still not working. Please can you help?

  • kingers14 Chris King (@kingers14) reported

    @bt_uk Don’t waste money subscribing to such an abysmal service. Far too expensive for a service that doesn’t offer value for money . Don’t touch @bt_uk

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported

    @bt_uk You've found a problem with my broadband that is outside my home & you'll fix it on the 14th April? 4days? What if I rely on that broadband to work from home? 😡