BT (British Telecom)

BT (British Telecom) Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Sutton in Ashfield come from postal codes NG17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sutton in Ashfield, Nottinghamshire, England 11/19/2025 15:25

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sutton in Ashfield, Ilkeston, Nottingham, Mansfield, Chesterfield and Ripley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSutton in Ashfield E-mail
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomMansfield Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    @bt_uk yet another sent to my home to sort out an issue with my broadband that has nothing to do with the hub. We've had countless engineers come to our home to tell us that it is not an issue our end. Now facing another weekend with a service I am paying for 1/

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    This will be the 7th weekend without it @bt_uk or are you actually going to fix it before then.... 2/2 #nobroadbandfrombt

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • MrSmithInNotts Trevor Smith (@MrSmithInNotts) reported from Nottinghamshire, England

    @btsport the BT Sport apps on my iPhone & iPad won’t let me cast to my TV. Is there a problem? Is there anything I can do? Ta

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • kam_stephens Kam Stephens #BLM #WeAreStarfleet (@kam_stephens) reported from Nottinghamshire, England

    @bt_uk No problems

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • Biker_Buzz BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, England

    If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    @bt_uk yet another hub delivered to my home to sort out an issue with my broadband that has nothing to do with the hub. We have had countless engineers come to our home to tell us that it is not an issue with our end. Now facing yet another weekend with the service I am paying 1/

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jhindle48 James Hindle (@jhindle48) reported

    @ShaunM_89 @btsport He was totally shite today how ******** he passed is exams is beyond me.

  • HellenaHandcart HelenaHandcart (@HellenaHandcart) reported

    @bt_uk Thanks, but I'm fed up with explaining. I now want to escalate the issue and understand why BT took it upon themselves to issue me with a new contract for a service I had cancelled and then bombard me with txts & letters apologising for the unwanted service not working.

  • LiveseyScott scott livesey (@LiveseyScott) reported

    @bt_uk The engineer should be here by Thursday, which means upto 6 days with no internet connection. I will not be able to watch any BT TV channels, my Alexa will not work. For someone who is paying over £80 pcm and being with BT for over 10 years, customer loyalty does not exist!

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    1/@bt_uk Id like to know why Etc your latest ideating hub for better customer care has yet to ensure all staff are properly trained? As a person who has recently joined BT, I'm STILL awaiting installation. Id like to point out that it does not bode well for BT to have sold me a

  • HellenaHandcart HelenaHandcart (@HellenaHandcart) reported

    @bt_uk How do I contact someone in your Head Office who can sort out a landline account I neither asked for nor need. I'm not prepared to waste any more time holding to speak to customer advisors who can't transfer my call without cutting me off.

  • JordanGowling29 Jordan Gowling (@JordanGowling29) reported

    @bt_uk I'm having trouble with ordering a new package even though all my service is currently on a rolling contract could you please advise

  • 1RedRiding 1RedRidingHood (@1RedRiding) reported

    @bt_uk Dee (and Lisa) thank you for your response I don't need help with it technically, unless you can put the price back to the original. I just wanted to point out that a contract isn't fair when BT can change terms/prices during one but the customer cannot cancel or change anything

  • SamuelsW12 SamuelsW (@SamuelsW12) reported

    @bt_uk how can a communication company be so lacking in communication skills????? Twice now (since March 22) you have tried to install a business line for a very small childcare charity and twice you ou have failed!!! We as trustees feel very let down by your lack of support!!!!

  • laura_hughes25 Laura Hughes (@laura_hughes25) reported

    Sunday night and @virginmedia is down in SE3 for the third Sunday in a row. Absolutely ridiculous we'll be moving to @bt_uk and cancelling our Virgin contract this week.

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    BT Broadband @bt_uk down since yesterday. 25 hours later still down to great inconvenience. Expected to fund the data cost as BT says it does not compensate costs within 48 hours but charge for no service. Time to look for better service.