Is BT (British Telecom) having an outage in Sutton in Ashfield, Nottinghamshire, England?

@btsport @btsportfootball @NUFC scored 2 at Man U and 1 at City. Your stats are poor!

This is terrible today from Man Utd #BOUMUN #afcbournmouth #manchesterunited #btsport

******* hell,@btsport have had one shit day today🙈

How much money are Vanarama paying BTSport? Can’t have an ad break without that god awful dirge.

@BTCare I am afraid it doesn’t you are mistaken! Anyway let it be known that when this ‘contract’ is up I shall no longer be a BT customer

@BTCare No just a link to renew on an email BT sent me. If I’d known I’d never renewed because I think £77.50 a month for just the Internet is an absolute insult! I could get TV, phone and internet for £55 a month from @SkyUK that’s without discount.

@BTCare Apparently so but when I renewed I never got told how much I would be paying just that I’d get a preferential rate on BT sport. So I never knew what I was entering in too! I just assumed that loyal customers would be looked after and not penalised or taken advantage of!

@BTCare Yes the 2nd time via the internet chat but the window closed before I could take it down.

@BTCare you are the worst company I have ever had the displeasure of encountering

@BTCare I’ll reiterate my question of what has happened to customer loyalty? And also offer you a new question Brian, why shouldn’t I just switch providers and take advantage of their new customer offers?

@GaryLineker @btsport bit harsh that is yes we was very poor equally leeds was very good. we should support new managers

@btbusinesscare My customer’s bt.connect email suddenly arriving as unknown in my inbox? Customer also receiving a read receipt without me opening email. Any idea why and what to do? It’s happening to other email addresses too.

Hearing that @btsport have lost the UFC rights, time to cancel my subscription I think

@BTCare @Crocs @Crocs are supposed to be emailing me a return label and they say it’s not coming as there are problems emailing BT email address. I have also got an email in my outbox that won’t send to crocs it just keeps failing Allother emails are coming through as normal &going as normal

@BTCare is there an ongoing problem with btinternet email address? @Crocs say it’s the reason I can’t get a return label as they can’t email it too me!

@BTCare how can my complaint be closed when nobody contacted me about it - looks like time to get ombudsman involved

@BTCare so just attempted to call you to talk about my account been on hold for 10 mins advisor to ally answers then cuts me off ,terrible service

@BTCare We aren't but it's ridiculous that we haven't been offered one and no we haven't been told anything we just keep being told it's going to take longer to fix and getting texts to say we'll be updated on whatever date and now it's been pushed to the 30th

@BTCare service 🧐 - Surely this would of brought to the surface this internally rather than over social media.... A simple fact in business is that for ever customer that complains about her 20 couldn’t be bothered and leave ....

@BTCare clearly do not have the capability to even explain bill cost ... so the line just goes dead (or they hang up 3 times) I have no issue with outsourcing customer service center but doesn’t anyone working at BT in the UK use the BT service and actually had to call customers

@BTCare explain costs b) I am still at a loss to this hidden charge of using another internet vendor on the BT line (do explain as there is no mention on the bill) c) shouldn’t hang up on the customers , I made 3 call backs , waited in line , spoke to the BT reps in India who all

@BTCare distress to the person , especially if the person is elderly! Note I achieved access to the account when I called back without the date of birth but then the following issues occurred BT Customer representative receiving a call a) should be able to discuss the bill and

@BTCare in way other than just saying BT b) clarify in short why they are calling Eg we calling to discus an outstanding payment with the holder of the account c) realize that if a “customer” states on numerous occasions that they do not want to give their DOB , this may be causing

@BTCare BT Agreed you have to validate the account, surely there is more than one way to validate, eg post code , last bill cost , last phone call to who... You could argue that BT customers representatives calling should, a) validate to the customer they are calling, who they are

@BTCare It must be something major for it to be down this long, Im sorry for being snappish, we rely heavily on internet in this house for just about everything. Just want clearer info, Website said nothing for the longest, then estimated repair times plucked from a hat...frustrating.