BT (British Telecom)

BT (British Telecom) Outage Report in Poynton, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Poynton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poynton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Poynton, Cheshire East, England 10/04/2025 03:45

October 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poynton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Macclesfield, Wilmslow, Ashton-under-Lyne, Dukinfield, Hyde, Stockport, Salford and Poynton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomMacclesfield Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Poynton, England

Latest outage, problems and issue reports in Poynton and nearby locations:

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk is the service down today? My connection keeps dropping. It’s done so 8 times and it was doing it yesterday as well as Sunday.

  • MrPostlethwaite John Postlethwaite 🇬🇧 (@MrPostlethwaite) reported from Salford, England

    @bt_uk That amount of **** adverts I've come across with him on it.

  • goodall007 simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • LiamMelvin92 Liam Melvin (@LiamMelvin92) reported from Manchester, England

    Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!

  • PravPatel_ Prav Patel (@PravPatel_) reported from Manchester, England

    @bt_uk are your internet services down in Manchester?

  • knott46 Harvey Knott (@knott46) reported from Strines, England

    Moto3 racing never disappoints #btsport ✊🏼👍

  • Redutd99Rhys OBESE RHYS (@Redutd99Rhys) reported from Stockport, England

    @The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • SimonLemons49 Simon Evans (@SimonLemons49) reported from New Mills, England

    ******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS

  • kjshenton Kris & Janet Shenton (@kjshenton) reported from Salford, England

    @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • aspspooner Philip Spooner (@aspspooner) reported from New Mills, England

    @bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • StretfordEndT Tony (@StretfordEndT) reported from Urmston, England

    BTSport are poor. Any links?

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • drbexl Dr Bex Lewis #KeepYourDistance (@drbexl) reported from Stockport, England

    @bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mr8man Iain (@mr8man) reported

    @bt_uk No? Try telling Aaron that stating ‘please reply’ isn’t correct and quite hazardous to your customers security, ps I’ve found a work around to your system send email problem, drop email into draft folder and send from there

  • wilspatterson1 wils (@wilspatterson1) reported

    @bt_uk is broadband service down in Bt828JG area? pink flashing light on router

  • coach4creatives Kevin O'Neill (@coach4creatives) reported

    @bt_uk I’ve already told you that customer emails you’re sending emails to

  • Gordie76309 Giordie (@Gordie76309) reported

    @bt_uk Patrick, the gentleman i spoke to yesterday, assured me i would have some Internet today, and they would find a solution for the interim. Yes, i phoned ahead yesterday too, as the equipment hadn't arrived to see if it was all going ahead as per schedule. Had i not made that phone

  • BullsunBears BULLS & BEARS 🕘 (@BullsunBears) reported

    @bt_uk They called on my mobile but I’ve blocked the number ? If someone reports the number of the scammers. Why aren’t they shut down immediately?

  • krystalbellax Krystal-Bella Shaw (@krystalbellax) reported

    @sometimesraven @bt_uk I've had nothing but issues the whole time. Their advisors always say they will get back in touch and chase things. But never do, and then you're accused of "confirming its fixed" because you waited like you were told to for no one to get in touch.

  • Jonpryan57 jon ryan #FBPE (@Jonpryan57) reported

    @bt_uk Having explained the futility of seeing another engineer when the previous 11 have not been able to solve the problem by visiting my premises, BT propose...sending another engineer!

  • FiferPied Pied Fifer (@FiferPied) reported

    @STVNews Poor guy had to supplement his income moonlighting on BTSport :D

  • PaulClews2 Paul Clews (@PaulClews2) reported

    @bt_uk Okay, well it’s not working as I have a number of repeat offenders. I have had 3 so far today! @Ofcom

  • krystalbellax Krystal-Bella Shaw (@krystalbellax) reported

    Im appalled with the service (or lack of) I got from @bt_uk today. Several agents can't answer my questions. My Internet is unusable but because everything appears fine their end they don't care. Engineers have proved faults but they still don't care. Release me already