BT (British Telecom)

BT (British Telecom) Outage Report in Poulton-le-Fylde, Lancashire, England

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The latest reports from users having issues in Poulton-le-Fylde come from postal codes FY6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Poulton-le-Fylde, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poulton-le-Fylde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Poulton-le-Fylde, Lancashire, England 12/21/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poulton-le-Fylde, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Preston, Poulton-le-Fylde and Cleveleys.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Phone
United KingdomPoulton-le-Fylde Wi-fi
United KingdomPreston Internet
United KingdomPreston Internet
United KingdomCleveleys Internet
United KingdomPreston Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Poulton-le-Fylde, England

Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmT_Maths Em Tee (@EmT_Maths) reported

    @bt_uk Why are your systems so ableist against those who cannot phone you? Apparently, I can contact the billings team via text chat, but they can't help with orders & have told me to "just call" instead. Ironically, there's no message system to the complaints department either.

  • JulFletch Julie Fletcher (@JulFletch) reported

    Internet went down last Sat, phoned @bt_uk & booked an engineer appt for Monday. Relative waited in for 6 hours - no show. BT apologised & made another appt for today, relative sat in for another 6 hours & no show!!! Next available appt next Tuesday 🙈 awful system & service!

  • Itsonlyme1001 Paul Medland (@Itsonlyme1001) reported

    @bt_uk Hi Dee when I try to login it asks for my email address or user name. My email address is a gmail one which it accepts but it doesn't recognise the password when I go to change the password it will recognise the gmail address and it will send a code but it never arrives.

  • JCAllen33 JC Allen (@JCAllen33) reported

    @bt_uk I’ve just restarted my BT Sport subscription. Tried to login and I’m getting an error code ID153.

  • sarmartinnn Sarah Martin (@sarmartinnn) reported

    Worst service from @bt_uk charging £20 on my credit card as a holding payment and 17 days later still haven’t refunded me!

  • darrencoleman31 Darren Coleman Diaz (@darrencoleman31) reported

    @bt_uk on hold for 2 nights in a row for over 30 minutes and still not spoken to someone with regards to a price increase on my account I was not aware of! Customer service at its worse 🤬🤬

  • LJStewart17 LJ Stewart (@LJStewart17) reported

    Really disappointed in @bt_uk and the service being provided to elderly relatives...maybe I just expect too much...

  • vamattc Matt (@vamattc) reported

    @bt_uk @rsg1ll Can i get help too

  • badservicebewar Helly West (@badservicebewar) reported

    @bt_uk Thanks for coming back to me Lisa. I have just finally managed to speak to someone and hopefully resolved my query. Some feedback that you could perhaps pass back is that BT should try and make it easier for customers to speak to BT customer service reps and not have to go 1/2

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk