BT (British Telecom) Outage Report in Pontardawe, Neath Port Talbot, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Maesteg and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
||
| Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet | |
| Neath |
TV | |
| Neath |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Bolitho
(@fabnewlous) reported
Well what a surprise, my @bt_uk order placed on 26.5.2020 (yes over a year ago) has been moved from ‘confirmed’ on 18.6.21 to 9th July. Talk about customer lack of service.
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LeeRoy O`clippins
(@LeeRoy477) reported
@JoeJoyceBoxing @ssearena @btsport Poor Carlos he's facing a very I shape Joe Joyce. He looks like he means serious business
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Beth Parker
(@BethParker70) reported
.@bt_uk incredibly slow broadband for the last couple of days - connected via ethernet so it should be zip zap - BT app also not working for me to be able to check - problems in NE London area or is it the heat?
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𝐗𝐚𝐧𝐝𝐞𝐫
(@Ailis193) reported
@JoeJoyceBoxing @ssearena @btsport Would like to get a ticket and be there for this J.J. Show some support for the Juggernaut. 🥊
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Lesley carroll
(@Fmpcrevlesley) reported
@bt_uk @OpenreachHelp Is braiding down in BT36? Mine not working all day. Very frustrating. Cant log into app either
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handbagshoes
(@handbagshoes1) reported
@bt_uk #bt #bt_uk You have messed up my broadband order big time and I'm meant to be a new customer. You customer service advisors who I spoke were useless please someone contact me please
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Tom Burke
(@Tom_E_Burke) reported
I CANNOT believe how incompetent @bt_uk home move team are… apparently it’s reasonable for a customer to assume their digital voice won’t move with FTTP move & instead regress to analog on different line! Oh & then expect them to discard their digital & BUY new analog handsets!
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Darren Pigott
(@lafih22) reported
@bt_uk My hybrid smarthub 2 won't let me split up the 2.4ghz & 5ghz bandwidth, so I've had to turn off the 5ghz to get smart devices to work.. any news of an update to allocate devices to different bandwidths to get over this issue?
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Tim Carr
(@TimothyDRCarr) reported
@bt_uk Business. Not really impressed. The smart hub 2 won’t see devices on other bands. Known issue. Residential smart hub 2 have got an update to fix it. Business customers don’t have a fix. Why. Now I’m paying £7 a month for these disc’s that seem to be nothing more than an AP.
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Claire
(@Claire_Edberg) reported
@TomCovenent @bt_uk Whats this got to do with my complaint to BT? Nothing. Butt out