BT (British Telecom)

BT (British Telecom) Outage Report in New Alresford, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Alresford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Alresford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Alresford, Hampshire, England 01/13/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Alresford, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Eastleigh, Alton, Winchester and Petersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Phone
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton TV

Community Discussion

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BT (British Telecom) Issues Reports Near New Alresford, England

Latest outage, problems and issue reports in New Alresford and nearby locations:

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • GamerPsvr Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England

    @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • Bev1975 Beverly Ardabili (@Bev1975) reported from Eastleigh, England

    @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Hedge End, England

    @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

  • bwheeler16 Ben Wheeler (@bwheeler16) reported from Southampton, England

    Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • woodentit91 Alex Woodall (@woodentit91) reported from Southampton, England

    @bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieBlondeL Katie-Louise (@KatieBlondeL) reported

    @bt_uk disgusting service from BT, my 80 year old Nan left without a phone line, our only contact with her is through a ring doorbell. Seeing a fail old lady standing on her doorstep at 11pm talking through a doorbell was heartbreaking. Does anybody at BT care anymore? Seems not!

  • lowRedPhoto lowRedPhoto (@lowRedPhoto) reported

    @bt_uk I may just add that prior to the BT box, in a decade I have never experienced WiFi connection problems.

  • dekka1978 derek wilson (@dekka1978) reported

    @bt_uk I did they’ve said it’s bt issue

  • Pat06150323 Pat (@Pat06150323) reported

    @btsport Can you tell me how long I should stay on hold to your customer service, Max I have went to is 45 minutes, should I try 60, 90 minutes, how companies are a success like you is beyond me, you’s are hopeless utterly hopeless and useless, waste of time

  • amityadav0205 Amit Yadav (@amityadav0205) reported

    @bt_uk I received my BT kit and my services were supposed to start from 21st April. I am calling on customer care and getting reply - BT will message me in 2mins and sort out problem. But I am not getting any message. I am unable to reach anyone in BT impacting my internet.

  • Amy_Lockhart Amy Lockhart (@Amy_Lockhart) reported

    There's an old couple in my street who've now had no phone line for 2 weeks @bt_uk - who do I contact to get it sorted? They need their landline, they have no other form of communication, and their provider says they're waiting for you to come out and fix the problem!

  • Dentist_Joan Officer•Needs•Assistance ⛔ (@Dentist_Joan) reported

    @bt_uk Thanks for your help. Don’t worry it’s like trying to get in touch with Casper the ghost at this point. 🙄

  • MrsP_A Mrs Patterson 💙 (@MrsP_A) reported

    Hello @BritBox_UK and @bt_uk. Can you please fix the issues watching Britbox through BT TV. Everything stalls after one chime of the Britbox logo. No issues at all on the app, can watch anything I want.

  • LadyLesleyShaw The Cake Room Ltd (@LadyLesleyShaw) reported

    @bt_uk Your customer service do not listen! Big mistake for me to leave my previous supplier 4 hometech visits all reported we need booster discs, 1 disc came Wednesday which was fitted, but we still don’t have broadband of a sufficient quality in most rooms Shambolic service

  • MelanieKirn Mel194 (@MelanieKirn) reported

    @bt_uk unbelievable service yet again from BT. We could have had fibre from the outset but they didn’t look at properly. Now they can’t order it because our previous order is open on their system! We were told it would close on 24th, 27th then 29th now 30th. Disgusting service!