BT (British Telecom)

BT (British Telecom) Outage Report in Petersfield, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Petersfield come from postal codes GU31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Petersfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Petersfield, Hampshire, England 12/09/2025 08:25

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Petersfield, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Fareham, Havant, Petersfield, Chichester and Midhurst.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomFareham Phone
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Petersfield, England

Latest outage, problems and issue reports in Petersfield and nearby locations:

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • ToystarDt TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • BenSwann16 Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.

  • Drunken_newbie Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England

    @Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • TheAsylumPodTAP TheAsylumPodcast (@TheAsylumPodTAP) reported from Portsmouth, England

    Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again

  • SaintMikeB SaintM (@SaintMikeB) reported from Wickham, England

    @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • chrispalmer54 Chris Palmer (@chrispalmer54) reported from Havant, England

    Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

  • Charlie20185432 ComeOnYouSpurs💙 (@Charlie20185432) reported from Chichester, England

    Bt sports and tv package cancelled fed up with paying these over the top pricing esp now they have got that wrestling shit on @btsport

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mark4thorne Mark Houlbrook (@mark4thorne) reported

    @bt_uk Could you please provide me with a direct telephone number to your customer services for me to contact on behalf of a resident. Everything is website or email based which is not helpful for residents who need to speak first hand. The service to the public is rather poor.

  • rachcoasters rachnrollercoasters (@rachcoasters) reported

    @bt_uk I was meant to have an engineer out this morning and i've checked online and its saying the visit is complete but NO ONE HAS BEEN HERE! This is the second time you've cancelled an appointment without checking with me because you assumed the issue was fixed when it wasn't.

  • TomUKlive TomUK (@TomUKlive) reported

    @ItsZoil @bt_uk 😐 fix his internet

  • AnniePShoreham Ann Palmer (@AnniePShoreham) reported

    @Burtersett @bt_uk Engineer back this week to see if initial set up needs adjustment. Fingers crossed that’s the issue 🤞

  • MyTechTips44 MyTechTips (@MyTechTips44) reported

    Is there absolutely nothing that can be done to rid us of the endless scam calls from Amazon and the like? I use BT call protect but when scammers use a seemingly limitless number of computer-generated (virtual) numbers it is a never-ending battle. @bt_uk

  • DevOpsSteveW Stephen Walters (@DevOpsSteveW) reported

    Dear @bt_uk, I want view my last bill. When I select “Your bills > Your billing history” I get asked to login. On login, it sends me to the “Make a Payment page”. And so I go round and round in circles. I don’t want to make a payment. I pay on DD. I WANT to view my bill!!!

  • Drucey9 Tom Druce (@Drucey9) reported

    @bt_uk further to my complaint I made this morning, I’d like to say that the response and the customer service I received to resolve my issue was great! And thank all those involved.

  • janskells janet skells (@janskells) reported

    @btsportmotogp @gavinemmett Unfortunately I can no longer watch motogp on btsport as a pensioner I cannot afford the £20 a month so had to cancel it. Very sad.

  • iamdk82 DK (@iamdk82) reported

    @bt_uk or @EE Can you provide me better Fraud & SPAM protection? Will be happy to move out from @virginmedia as they don’t seem to care for a pain faced by a customer.

  • TomlissonDarren Darren Tomlisson (@TomlissonDarren) reported

    @btbusinesscare Help!! Following successful connection of our business broadband and tel line, it has now been switched off. The disparity between the call centre and people on the field is unbelievable. We need it reconnected ASAP to trade