BT (British Telecom)

BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England

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The latest reports from users having issues in Neston come from postal codes CH64.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neston, Cheshire West and Chester, England 12/03/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Neston, Liverpool, Chester, Wallasey, Queensferry, Prenton, Mold, Birkenhead and Upton.

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City Problem Type Report Time
United KingdomNeston Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • gold123win reg morris (@gold123win) reported from Neston, England

    @bt_uk @btbusinesscare Thank U Tasha this case should be forwarded to your legal Dept I was one ofthe leading advisors in the country before you all conspired to make my life non existent in Neston Could you send my tweets to the right Dept I see now why none of U at #BTGroup never recognised my plight

  • gold123win reg morris (@gold123win) reported from Neston, England

    Nobody has come forward at @bt_uk or @btbusinesscare the address hasn’t come up officially No wonder you dismissed your CEO & Director of Governance both involved in denying me a proper hearing I want to know how & why #Freemasons were allowed to hijack my service in Neston #Marr

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • william_piercy William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • gold123win reg morris (@gold123win) reported from Neston, England

    @jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom Yes the exBT man responsible for cloning my 2 business lines &giving further stress to another family member in Neston with 0.6Mb with 3 providers+ 6-10 days late 1571 message service Yes hewas dismissed by BT Group yet never prosecuted reason to save BT compensation to me @cpsuk

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • gold123win reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @omraj_jeetun @JamesFo06955151 @theprot38758918 @v66639 @joanner54749017 @JusticeRiz @TyrannideL @MissesJ3 @DragonRageGamin @lulinspector @ActCarers @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @nightowl18 @HowleyReporter @tomb6582 @Catof9tails1 @susandunncobb1 @NoLongerIgnored @LydiaAHubbell @c7j7 @Lester70x7 @AaronRay3355 @ScFclu @TheFreedom2Live @Ofcom Why was this silent treatment imposed Why won’t #BTGroup come clean intothe status of this #Masonic coverup Why can’t I use their twitter bt_uk & btbusinesscare not forgetting the @ in front of both Why won’t @CommonsCMS investigate my huge complaint gone on for 10 years #r4today

  • gold123win reg morris (@gold123win) reported from Neston, England

    Will @bt_uk Group Legal Dept DM me to what are your intensions in this long running case I need the compensation due You set out to destroy me I trusted you with 2 business lines both let me down both not fit for purpose both cloned by your dismissed BT man not prosecuted @WB_UK

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • gold123win reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @handyman_neil @ActCarers @joanner54749017 @theprot38758918 @omraj_jeetun @JamesFo06955151 @lulinspector @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @ourkidz3 @CommonsHomeAffs @Ofcom @LittleJanhere @VanessaBeeley @21WIRE @Partisangirl @BBCWorld @LBC @womensaid There is no one inthe world can deny that I havebeen seriously wronged I could subpoena all the personnel who gaveme false information I don’t think @bt_uk Group would want this really bad publicly I have proven my case I have 2 discredited board members involved in misleading me

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • gold123win reg morris (@gold123win) reported from Neston, England

    @jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom @cpsuk I believe this dismissed exBT man caused further distress to me by interfering with my £1.50 per min premium line @KCOMhome Group somy service gave me very low monthly returns not recognised in the industry at the time The intention was there we can only attribute my claim to him

  • gold123win reg morris (@gold123win) reported from Neston, England

    Certain Towns are hot spots with #Freemasons ruling every section of activity If U are non-Mason don’t set up business in a hot spot town You will never make an income U will be ruined Here in Neston we have 3 Lodge meeting week Yes @bt_uk isn’t BT here anymore I know ruined #GMB

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TashaLoader Tasha King (@TashaLoader) reported

    @bt_uk Had engineers out twice and new hub. A third coming Monday - not sure what difference that will do. When I spoke to you today, told it was fine from their end. So can’t use internet with any confidence and told it will cost me £300 to stop service(!)

  • graciesmum Kim Kingsbury (@graciesmum) reported

    @btbusinesscare having an absolute nightmare with our new digital phone. Been without an incoming line for 3 days now. Called numerous times and this still isn’t sorted. Please help.

  • MyGoldilocks Louise (@MyGoldilocks) reported

    @ehsaan_faramosh @bt_uk Same problem and story here. Still waiting after weeks of phone calls x 4 no shows for new connection. Even Hybrid doesn't work. And yes we've spent an equivalent of a week on the phone to every department possible. Days off work now too. Unbelievable BT.

  • Stuie_22 Stuie B (@Stuie_22) reported

    @bt_uk Well then, @WeAreOpenreach need to get involved in this conversation. Apparently there is nothing @NOWTV_It can do as it all depends on them. This is the problem with monopolies. No consequence for being useless 😠. (sorry Paddy, but every one is passing the buck!!)

  • TheOlyvr Ollie (@TheOlyvr) reported

    @allandm1284 @AlanC_44 It’s more common than people think. Our estate has 400+ houses on it built in 70s. If @bt_uk got their fibre onto our street everybody would switch in a heartbeat. Everyone is sick of virgin but they have the monopoly on the estate. Virgin forever going down!

  • mikelarwood Mike Larwood (@mikelarwood) reported

    @virginmedia engineer decided criminal damage of some very expensive to replace interior cabling was the best way to replace my SuperHub after it was diagnosed as at fault. And didn’t replace my SuperHub. This will cost (them) North of £5k to repair - in future just go to @bt_uk

  • brabbyx Brab x (@brabbyx) reported

    Internet hasn’t been working properly all week and now it’s not working at all and now the ETA for a fix has been removed🤡 @bt_uk

  • fleuroriginale LisaBH (@fleuroriginale) reported

    @bt_uk So I was told it’s fibre tv , like I had with Virgin , also it’s clearly been mid- sold to me. Please give me a solution that’s not going to cost me money. I knew I shouldn’t have used BT after the issues I had previously .

  • RussToms Russ toms (@RussToms) reported

    @bt_uk hi, our router has suddenly started flashing orange for quite some time. I have unplugged it twice and left it and it is still flashing orange. I’ve checked the service via your status link and all seems fine in the area.

  • Velociraptoria_ Vicky (@Velociraptoria_) reported

    @DrChemistryEmz @BTCare How are phone books still a thing with GDPR? Wtf.