BT (British Telecom) Outage Report in Malpas, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Malpas come from postal codes SY14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Malpas, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Malpas, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Malpas, Wrexham, Market Drayton, Oswestry and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Chester |
Phone | |
| Malpas |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Dan Barton
(@Danmlk) reported
from
Oswestry, England
@bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.
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K Champaneria
(@KChampaneria1) reported
from
Rossett, Wales
@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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Cryo_Nebula69
(@cryo_nebula) reported
from
Marchwiel, Wales
@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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Ryan Davies
(@ripinmypants) reported
from
Wrexham, Wales
@btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
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Will Thomas ⚪️
(@Will9495) reported
from
Wrexham, Wales
Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sparks1886
(@sparks1886) reported
@RCFCLife5 @bt_uk @keiranatharmony You won’t if you join them they’re terrible
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Malcolm Hodgson
(@malandbren75) reported
@bt_uk @keiranatharmony I might take you up on that as a long suffering customer of @virginmedia I have had enough with a second class service for extortionate prices
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alickie
(@alickie66) reported
@Danjay114 @bt_uk I'll help you. Don't touch BT with a bargepole, unless you want months of frustration, false promises and complete inaction
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***** Boy UK
(@pantyboyuk) reported
@welshmattt @virginmedia @bt_uk Matt, I left BT and went to Virgin. I never received my advertised broadband speeds (although it was over the minimum guarantee speed). Virgin hits those speeds they advertise.
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AJM 🔰
(@UnitedRed78) reported
@realgeedub1979 @bt_uk @keiranatharmony Virgin are having a bad day. BT have them too I switched from BT to Virgin due to downtime (multiple times everyday for 2 weeks) IMO customer service are equally as shocking.
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Muhammad Brown
(@AhmadBr0wn) reported
@keiranatharmony @virginmedia @bt_uk BT are more expensive than my current virgin package and I have TV phone and Internet. I understand frustration about recent service but overall virgin have been good for years, they are just going through a rough patch because their owner thought he could orbit the earth.
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tagath
(@Tagath72) reported
@bt_uk @keiranatharmony Hello bt. You need to upgrade the exchange in my area as we are stuck with this stupid poor virgin not work broadband. I know if not upgrade my area they will get a ton of new customers. Virgin can't fix anything
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Charlie Joyce
(@Charlie59524597) reported
@virginmedia Absolute discrace how can you possibky charge so much money during a cost of living crisis when your service isnt fit for customer use at the momment its diabolical i am considering moving to @EE or @bt_uk. Shambolic service from virgin media
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Luis Carreras
(@LuisCar08758995) reported
@WeAreOpenreach I have followed the process correctly. I am dealing with @bt_uk. I did contact OPENREACH directly because I know you are the cause of my pain and it is not on BT hands to resolve my problem but rather you.
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nick johnson 🇪🇺 🌈,🕊️🎸
(@blueinyorkshire) reported
from
Meltham, England
@bt_uk can anyone let me know if there is an issue in our area as the whole street seems to be suffering with a broadband outage...