BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Musselburgh, Edinburgh, Dalkeith and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Musselburgh |
Internet | |
| Musselburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
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Paul Greig
(@paulgreig6) reported
from
East Calder, Scotland
@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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David Tanner
(@DavidTannerTV) reported
from
Edinburgh, Scotland
@MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Fergus
(@fergusboden) reported
from
Edinburgh, Scotland
Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@HannahWalter15) reported
@yossarian277 @bt_uk Don’t do it, they’re awful
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Anton 🏴 Soar Alba
(@Anton86D) reported
How good would it be if you could mute certain pundits I would gladly mute @chris_sutton73 can’t just put a team down he’s got to keep at it like a dug with a bone @btsport make it happen
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Sarah
(@Taz_zie) reported
@bt_uk Connection is atrocious, numerous engineer visits, told it’s a different but external issue/fault each time. Last engineer recommended a hybrid hub; whilst he was here, BT reduced our ‘guaranteed speed’ to 1mb from 3mb with no warning or discussion.
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Hannah
(@HannahWalter15) reported
@yossarian277 @bt_uk Don’t do it, mines gone down twice in two weeks, the first time was 4pm the day before their strike so it was off for 2 days
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David Coleman
(@DavidCo76556835) reported
@Hannah89643024 @bt_uk New box delivered today,I plugged in & set up ready to start viewinerror code #IPC6023 Phoned technical helpline can’t get their own equipment working I cancelled service immediately. Every other piece of tech equipment in house works fineSmart tv nest thermostat ring doorbell.
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The Edvardz
(@CEdvardz) reported
@bt_uk Help! I’m with @virginmedia and they are unbelievably poor in terms of customer service. The only redeeming quality is a 100Mbps service. I’d leave for anything >80Mbps. #virginmediaisdodgy
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Algar Goredema-Braid
(@AILAHT0909) reported
Day 19 - still no #BTbroadband.The 4 communications with @bt_uk today speak volumes. Became more curious about the workings between @bt_uk & #Openreach . Wondering if @The_ChrisBryant needs to revisit this. Saw engineers today by chance who told me the where &what of my issue.TY
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Steve
(@RealEngland85) reported
More box ticking from @btsport Why not have an ‘expert’ who has actually played the game at any form of decent level! More terrible commentary for a Chelsea game! SORT IT OUT!
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Leothebull1525
(@Leo08619137) reported
@bt_uk Yes and it's only the device having problems
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Hannah
(@HannahWalter15) reported
@bt_uk BT down in L19 area? Your website said it was due to be fixed at 20:13 but the fix time has now gone and still no internet. 40+ minute wait to get though to someone, cba. Second time this has happened in 2 weeks, appalling service