BT (British Telecom)

BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Loanhead, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Loanhead, Midlothian, Scotland 11/30/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loanhead, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dalkeith and Penicuik.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomDalkeith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Loanhead, Scotland

Latest outage, problems and issue reports in Loanhead and nearby locations:

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • britishbulldawg British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dene_dickerson Dene dickerson (@dene_dickerson) reported

    @staplenick @bt_uk @JohnStapletonTV Customer Service Marks 0 John Lewis 0 waiting on phone 20 minutes only to be answered then cut off

  • staplenick Nick Stapleton (@staplenick) reported

    No end to @bt_uk saga. Months of contact between @JohnStapletonTV and customer support folks, 2 missed engineer visits, today after latest no show it's a "configuration issue" with phone which he "has to fix himself". One of the worst experiences with any company I've ever had.

  • paulfrizelle paulfrizelle (@paulfrizelle) reported

    @bt_uk Day 5 no Internet. Waited in for 2 separate engineers. Didn't bother turning up. Now been told got to cease my service and open new account. Should be up and running between 5 and 10 days. Absolute joker's

  • stevethatch77 Steve Thatcher (@stevethatch77) reported

    @bt_uk Thanks for the info but is not overly helpful I shouldn't be wasting my time on holiday trying to sort a problem you have created out, am very disappointed by lack of customer service.

  • domicapostagno Dominique Capostagno (@domicapostagno) reported

    @bt_uk is there a broadband outage in Dorking? Hub not connecting

  • DaveRiddell59 David Riddell (@DaveRiddell59) reported

    @staplenick @bt_uk @JohnStapletonTV I have to say that in my whole lifetime, the worst customer experience I have had, by far, was with BT and I vowed never to have dealings with them again.

  • Viizional Jac (@Viizional) reported

    My internet cuts out completely multiple times a day and @bt_uk said there’s a problem. Send an engineer out and he can’t find anything and leaves without offering a solution. Top service.

  • HealthWealthGaz @GarrySenior (@HealthWealthGaz) reported

    @rickie_ryder @virginmedia @bt_uk I’ve got it mate. Good where we are. Drop me a msg. I can get you 20% off and £50 cash as a current customer I think. Just got to refer you

  • StephenDoyle22 Stephen Doyle (@StephenDoyle22) reported

    @bt_uk No BT seem confused with what is going on at openreach’s end - which seems to be the major issue in getting this resolved

  • BilloLargo Ⓑ⎊Ⓛ (@BilloLargo) reported

    @DPMV34 @bt_uk Almost 20% of the past 2 months without service, absolute sham.