BT (British Telecom)

BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Loanhead, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Loanhead, Midlothian, Scotland 01/14/2026 14:40

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loanhead, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Musselburgh and Dalkeith.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Loanhead, Scotland

Latest outage, problems and issue reports in Loanhead and nearby locations:

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • Gillian1971 Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland

    @bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk internet still playing up. Send help !

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!

  • jules878 jules878 🕷♦️🚴‍♀️🍷🦢 (@jules878) reported from Edinburgh, Scotland

    If anyone sent me an email between 5pm and midnight yesterday I didn't receive it. @bt_uk email was down for the 2nd time in a month, and all emails during this period were eaten by a @bt_uk and @YahooCare shaped black hole. #FedUpWithBTandYahoo #Unreliable

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!

  • MrsRouthJones Lesley Routh-Jones (@MrsRouthJones) reported from Edinburgh, Scotland

    @bt_uk we have just received a call from your “technical department” from number 01798 877386 who say we have issues with our broadband - I asked for further details from them about our account and the line went dead - I assume this is a spam call as that number doesn’t connect

  • shelly8111 Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, Scotland

    That sucks! I won’t be watching then as don’t have @btsport 😕

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

  • kennyflockhart Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare Spoke with your customer contract renewal team. #RUDE!😠

  • Toolbag4 Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.

  • thekconsultancy thekastriconsultancy (@thekconsultancy) reported from Edinburgh, Scotland

    appalling attitude from @bt_uk supposed final resolution manager. Stayed for third year with new contract and completely lied to by agents/no calls back as promised and last £100 - not good enough!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • getoliverleon Oliver (@getoliverleon) reported

    @bt_uk I am only asking about a home printer, that I connect via a LAN cable to the hub. I want this printer to always have the same IP address in the local home network (my network at home!). And I don't want the hub to change the IP address within my home network. The hub has …

  • GhostSingh7 Ghost Singh (@GhostSingh7) reported

    Probably old but I pay my TV license+ Sky + BT monthlies (yes I do) to hear expert ex-footballer analysis - not for some cunty bollux fancam supporters bullshit that I can get for free off you tube **** off @btsport @BBCMOTD @SkySports Stop being thirsty for influencers

  • MrGoldTips Mr Gold Tips (@MrGoldTips) reported

    @bt_uk the level of incompetency displayed and showed by your customer service agents is truly staggering. It is not possible to be this bad. I am totally appalled out the countless times I contact and am told everything is done. And then as if I never called

  • AmyCooll Skull Walker 🇺🇳 (@AmyCooll) reported

    @robertcarlyle_ @btsport @btsportrugby My God, I never betrays, it is destroy.

  • DSByr2022 DSB (@DSByr2022) reported

    Hi @bt_uk we had no broadband service at all yesterday and a vague commitment from you to fix it today. Will you refund me for the lack of service? Don't see why I should pay for a non existent service.

  • kianthetrainsp1 kian thetrainspotter (@kianthetrainsp1) reported

    @bt_uk why did my internet went down for almost 3 hrs ?

  • getoliverleon Oliver (@getoliverleon) reported

    @bt_uk Thanks for the quick reply. Sadly you didn't even read the tweet and just reacted to one keyword. Is this what you call customer service?

  • PoolsideBlog Stéphanie Bonnet (@PoolsideBlog) reported

    @bt_uk bought a bt wifi hotspot 5 day pass but it keeps disconnecting. Are there issues at the moment?

  • getoliverleon Oliver (@getoliverleon) reported

    @bt_uk Are you kidding? Is this a parody twitter account? The fixed IP is inside my home, the local network. not the public internet. You are getting it wrong. why doesn't this work anymore?

  • CerysParker1 Cerys Thomas (@CerysParker1) reported

    @Gel_277 @famelicose2 @bt_uk It hasn't as I can access the app on my phone but not the TV. BT absolutely should put out a service statement to make customers aware.