BT (British Telecom)

BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Loanhead, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Loanhead, Midlothian, Scotland 12/14/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loanhead, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Musselburgh, Dalkeith and Penicuik.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout
United KingdomMusselburgh Internet
United KingdomEdinburgh Internet
United KingdomMusselburgh Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Loanhead, Scotland

Latest outage, problems and issue reports in Loanhead and nearby locations:

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • PEJ13 Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • paulgreig6 Paul Greig (@paulgreig6) reported from East Calder, Scotland

    @bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • baldy100 Gregg Aston (@baldy100) reported from Gorebridge, Scotland

    @bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.

  • celticghirlmo Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland

    @bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • fergusboden Fergus (@fergusboden) reported from Edinburgh, Scotland

    Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ContrarianJolly The Jolly Contrarian (@ContrarianJolly) reported

    @btsport it is grating enough having to watch England’s execrable batting in the ashes without that AWFUL theme music to your coverage

  • AyBarker92 Alex Barker (@AyBarker92) reported

    @bt_uk anyone help with my internet working but won’t allow my PS5 network to connect? Contacted PlayStation everything is fine their end.

  • alexgbaxter Alex (@alexgbaxter) reported

    @btsport really unhappy with you guys and won't be returning. Every few months when I decide to come back to you guys I have the same issue - I pay for BT Sport Monthly and then get told to "Upgrade to watch". You've taken my money and won't let me easily request a refund.

  • serpensalbus_wb Adam White-Bower (@serpensalbus_wb) reported

    @bt_uk It's not 'unbreakable'. It's resilient. And even then, unless @bt_uk are claiming that neither side will fail then it is 'breakable'. Very misleading advertising.

  • AyBarker92 Alex Barker (@AyBarker92) reported

    @bt_uk Yeah bud it’s in now when testing it on Ps it connects fine but fails at PSN stage. Mind is blown never came across this before especially when online earlier today 🙈

  • StevoKeyes Steve Keyes (@StevoKeyes) reported

    @bt_uk Hey there I’ve been trying to get internet since 8th December. I have had false promises abysmal service and being let down numerous times. I’m at a loss what do next I’ve spoken 10 different people, 3 engineers and 1 customer liaison person. Please help 🙏

  • cheesy_monkey Cheesy Monkey (@cheesy_monkey) reported

    Why isn’t there an option to throw off unknown users from your local network, @bt_uk? My connection’s collapsed and my router’s showing a bunch of unknowns which I can’t deal with.

  • AyBarker92 Alex Barker (@AyBarker92) reported

    @bt_uk I normally use a cable better connection. when I run test internet is fine itself but the PSN fails - tweeted the support on here and they say it’s issue with the router (ps connects with mobile data though then works) so it has to relate to internet connection

  • malonedel Derek Malone (@malonedel) reported

    @bt_uk Our home landline is ringing all morning with people saying they've just had missed calls from our number? Can you help? @BTCare

  • StayinGroovyYT ChampionCQB (@StayinGroovyYT) reported

    @bt_uk @bt_uk any help?