BT (British Telecom)

BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Loanhead, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Loanhead, Midlothian, Scotland 01/19/2026 05:00

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loanhead, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Musselburgh and Dalkeith.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Loanhead, Scotland

Latest outage, problems and issue reports in Loanhead and nearby locations:

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk internet still playing up. Send help !

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!

  • jules878 jules878 🕷♦️🚴‍♀️🍷🦢 (@jules878) reported from Edinburgh, Scotland

    If anyone sent me an email between 5pm and midnight yesterday I didn't receive it. @bt_uk email was down for the 2nd time in a month, and all emails during this period were eaten by a @bt_uk and @YahooCare shaped black hole. #FedUpWithBTandYahoo #Unreliable

  • MrsRouthJones Lesley Routh-Jones (@MrsRouthJones) reported from Edinburgh, Scotland

    @bt_uk we have just received a call from your “technical department” from number 01798 877386 who say we have issues with our broadband - I asked for further details from them about our account and the line went dead - I assume this is a spam call as that number doesn’t connect

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

  • shelly8111 Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, Scotland

    That sucks! I won’t be watching then as don’t have @btsport 😕

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • thekconsultancy thekastriconsultancy (@thekconsultancy) reported from Edinburgh, Scotland

    appalling attitude from @bt_uk supposed final resolution manager. Stayed for third year with new contract and completely lied to by agents/no calls back as promised and last £100 - not good enough!

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • Gillian1971 Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland

    @bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • brennananana Brenna Bo Benna (@brennananana) reported

    @bt_uk thanks. any idea why the hybrid connection isn’t kicking in when the broadband goes down?

  • missbetsy46 Betty McNeal Ray (@missbetsy46) reported

    @claireabella21 @bt_uk Support wasn't helpful when I was hacked until someone recommended @lardygod07919 who recovered my account in less than an hour, he's a genius on Twitter You try to give him a text 👍

  • brennananana Brenna Bo Benna (@brennananana) reported

    argh! recently got @bt_uk hybrid connect because our broadband cuts out LOADS but for some reason it’s not working 🙄 i just wanna watch the #LokiFinale damnit! 😭 #naeinternetmate

  • atlas_contact Atlas Recruitment (@atlas_contact) reported

    @btbusinesscare you HAVE to get a better customer service system. Over the last 6 years I have had nothing but nightmare service from you! 4 calls today to try and get through to the right team & it's obstruction after obstruction while being fobbed off every time by lazy people!

  • andrealerner andrea lerner (@andrealerner) reported

    @bt_uk Hi I am trying to find out what is happening in DM's with my mother's phone but nobody is replying to me. I was told a divert had been put on her phone to her mobile but her landline phone still rings out and now her mobile is playing up which I presume is down to the divert.

  • OryxRopes 𝔒𝔯𝔶𝔵 ℜ𝔬𝔭𝔢𝔰 (@OryxRopes) reported

    @bt_uk Your Routers are genuinely terrible, they drop singnal all the time, we pay for 60mbps and get 20 for £50-£60 a month. I don't know if it's something to do with the line but hopefully an actual competent router will fix my problem.

  • obe1danobe Dan Dan (@obe1danobe) reported

    @bt_uk Hi BT. I'm trying to get a firm date for fibre to the home installation. I ordered on 8th July and was given a provisional date of 21st July. It's still not confirmed and I need to book the time off. Can you help?

  • virginandchad b (@virginandchad) reported

    @bt_uk internet is down and stuck on an orange light. tried everything to reset it but it’s still not working. what do i do

  • dannysayer Danny Sayer (@dannysayer) reported

    @bt_uk Can I cancel a open order and go back to FTTC

  • AndreiDanCaraus Andrei Carausu (@AndreiDanCaraus) reported

    @bt_uk @bt_uk I tried my best but really loosing my patience now. I've spent over 6 hours not exaggerating on the phone. Every time someone new, my orders keep getting cancelled, 4 of them so far. Been waiting for 3 weeks, no internet. Please can I get some help?