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BT (British Telecom)

BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Loanhead, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Loanhead, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Bonnyrigg, and Tranent.

CityProblem TypeReport Time
Edinburgh Internet 23 hours ago
Edinburgh Internet 5 days ago
Edinburgh Internet 8 days ago
Edinburgh Internet 13 days ago
Edinburgh Wi-fi 15 days ago
Edinburgh E-mail 17 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Loanhead, Scotland

Latest outage, problems and issue reports in Loanhead and nearby locations:

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • gawrjuhs
    [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • taylor354
    Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • Neuraldance
    Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • chrishighcock
    Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • hazystew
    Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • phildalgleish
    phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • Shafacakes1
    Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • No7Nurgle
    Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • FrancesSincla12
    Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • baldy100
    Gregg Aston (@baldy100) reported from Gorebridge, Scotland

    @bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sstrong82
    Simon Strong (@sstrong82) reported

    I know were in a pandemic but the @bt_uk customer service line is awful, spoke yesterday to the online help who said I need to call in and speak to someone, over 45 minutes yesterday on hold and never got through, today got told 10 minute wait, that was 25 minutes ago!

  • ChunkyTHFC
    ChunkyTHFC (@ChunkyTHFC) reported

    I’m at the point of cancelling my @SkySports and @btsport subscriptions to spare me the pain of having to watch this ****.

  • COVID4President
    J. J. Bittenbinder (@COVID4President) reported

    @bt_uk @TomSlists1 Hi Tom, can you DM us so you don't talk **** about us publicly? No offence to the writer I know you're just the social media guy, it's just a shitty service generally

  • JBhundia
    Janak Bhundia (@JBhundia) reported

    @bt_uk my phone line & broadband are down & the only suggestion from one of your managers, Mo (faults team), is to break lockdown rules. Shocked at this, so I put a complaint in. Just got a an e-mail saying you've closed the complaint!

  • BigLadTom
    Tom (@BigLadTom) reported

    @bt_uk worst customer service in the world !!

  • malachyrua
    Mal (@malachyrua) reported

    @bt_uk Hi there! So the hub has just turned blue and appears to be working? Which I thrilled about but obviously a fault/complaint was raised...could I drop that? Please.

  • Pixie_Boot
    Pixie Boot (@Pixie_Boot) reported

    @bt_uk I reported a fault. You sent me a message from 61998. I cannot respond to this. Help!

  • AKondakor
    andrewk 3.5% #FBPE #RejoinEU (@AKondakor) reported

    @bt_uk Tried it. it says faster fibre is already available with speeds up to 80M down and 20M up but that's not what we get ,16down 1up. I'm told it won't go any faster due to distance from exchange.

  • thegeefunk
    geefunk (@thegeefunk) reported

    @bt_uk I’ve been trying for days to get through for a new account which was cancelled the day after I set it up. Capacity issue apparently, but I can’t sort it out as I simply can’t get through to you. Now I have 2 kids I can’t homeschool and I’ve just moved house. Pretty stressful

  • MullarkzT
    mullarkz_ttv (@MullarkzT) reported

    @bt_uk never go with bt broadband. One of the worse things I’ve ever done. Terrible service and constant faults with the internet. Worst thing about it is the compensation is a joke too.