BT (British Telecom) outages and service status in Loanhead, Scotland
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Loanhead, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 4, 10:20 AM GMT+1.
- Internet (54%)
- Wi-fi (15%)
- Phone (15%)
- E-mail (8%)
- Total Blackout (8%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Loanhead, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Total Blackout | 23 hours ago |
|
Edinburgh
|
Wi-fi | 3 days ago |
|
Edinburgh
|
Internet | 8 days ago |
|
Edinburgh
|
Internet | 8 days ago |
|
Edinburgh
|
Internet | 9 days ago |
|
Tranent
|
Internet | 9 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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phil *wash your hands* (@phildalgleish) reported from Edinburgh, ScotlandBrilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Amber Hammond (@ambermhammond) reported from Edinburgh, ScotlandBored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandAll the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland@btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved
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Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland@bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again
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Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland@bt_uk Edinburgh broadband My internet is down in EH10.
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, ScotlandAbsolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, ScotlandDo I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Gregg Aston (@baldy100) reported from Gorebridge, Scotland@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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boswelltoday (@SandmanEdi) reported from Edinburgh, Scotland@jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandSurprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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LAYC (@LAYC2015) reported from Edinburgh, Scotland@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk Yes. Internet has gone off. Please fix.
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Fergus (@fergusboden) reported from Edinburgh, ScotlandApparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Welsh1 (@D1Bluebird) reported@bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.
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🇬🇧 (@JakeTheScalper) reported@bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets
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thisissaffers (@ThisisSaffers) reported@bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?
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Matthew Freeman (@MattAkaSigmond) reported@bt_uk how terrible can you make the broadband renewal process?
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Loretta Livingstone (@L_Livingstone1) reported@bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?
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MFK (@Kelly316M) reported@BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!
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Richard Latto (@RichardLatto) reported@DomusCaligari @bt_uk Still broken - come on BT!
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alex (@Alex_CK2) reported@BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.
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Michael E (@Michael35427696) reported@bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!
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Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.