BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Musselburgh, Dalkeith and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Musselburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Musselburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bucko
(@Buckowolf) reported
@bt_uk @rob_sims1982 BT - you are shocking! Moved away from you nearby 3 years ago and it was the best decision. Now got high speed broadband and no issues. Which is good as I am home working. Gone are the days of BTs connection regularly dropping and the company doing NOTHING!!
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Paul Allen-Alvarez
(@PabloAlAl) reported
@bt_uk I have been without a working line for a month whilst dealing with a bereavement BT have shown no compassion & have palmed their lack of customer service off & not bothered to even attempt at making an excuse for their SHODDY SERVICE!
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lochsandglens
(@lochs_and_glens) reported
@bt_uk @EXCEL Worst Customer Service EVER. BT Wholesale Broadband Performance Test Broadband Speed Test Results Download Speed (Mbps): 0.00 Upload Speed (Mbps) : 0.00 Ping Latency (ms): 1638
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🕸🕷
(@spiritualvodka) reported
@bt_uk We currently do not have access to a phone line, is there any other way we can seek help? The hotspot has now stopped working and will not even load pages, it was quite expensive so this is disappointing
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James Love
(@JLove2402) reported
@bt_uk Hi. I’ve not changed my password, and am able to log in via the website ni problem. I’ve read on the reviews on the app that there are other people having the same issue, which makes me think there’s a problem with the app? Possibly with the latest iOS update or something?
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Bob Bird
(@TheWazzo) reported
@bt_uk £100 back but you’ll still have poor wifi!
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DankestGull
(@DankSeagull) reported
@bt_uk Nah mate we’ve called support so many times and nothing has happened. We’ve even been sworn at by BT customer service. This is why I’m speaking with way. Don’t give if you can’t take xx
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GT
(@topboylfc) reported
@bt_uk Ethernet cable! I am playing online multiplayer and I haven’t lost connection once! Even playing on my #Ipad the signal is sound I haven’t had any lagging or anything so what else could cause it do ya know?
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🕸🕷
(@spiritualvodka) reported
@bt_uk hi we have just purchased access to one of your hotspots but it won’t let us use multiple devises? We need it to run two laptops and a tv but it logs us out whenever we try to sign in. Thanks.
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Sir (CHAMP19NS) Gini Wijnaldum
(@LiamS6Times) reported
@bt_uk Still... Nothing.... 😒 #BT #WorstCustomerService Disgraceful 9 and a half hour on phone to be yet again let down on a callback...