BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Bonnyrigg, Tranent and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shae Harmon (they/them)
(@shazzah_harm) reported
Hey @bt_uk you sent us a temp Mini Hub that only works for 10 minutes until it shuts down and we cant see it anymore- even when it is reset. Like we need to work. Why is it so hard to send us an actual working device that's been tested?
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lochsandglens
(@lochs_and_glens) reported
@bt_uk @rebeccasellar Fix my broadband, you shower of utter bastards.
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Matthew Allen
(@mattallen76) reported
@bt_uk It’s now 5 weeks that I’ve been without fibre. That’s 5 weeks of excuses. 5 weeks of broken promises. 5 weeks of not being able to run my business properly. Enough. Is someone going to pull their finger out and get this sorted? #badcustomerservice
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ryan
(@ryan76614721) reported
@bt_uk what is going on with BT internet right now?? Last few days my internet is extremely slow and it keeps coming and going all the time. We are paying for broadband and the service is absolute garbage
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Carmella Hunt
(@CHunt88) reported
@bt_uk Specifically I’m talking about the strength of the signal dropping in and out.
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk All of this while I have to self-isolate and I'm paying out my arse for international calls through my Portuguese cellphone carrier to reach your support line.
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk @bt_uk The answer you DMed me is old information and in no way advanced the resolution of this issue. No Manager is due to call me, please look at this properly.
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk I set up an account for Mobile / Broadband with BT before coming over to the UK on the 18th. It's now the 23rd and I have neither service due to ongoing Faults, and no prospect of having any service this week despite repeated calls to your technical teams. Worst Service.
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Richard Houghton
(@houghtoncharity) reported
@HMRCcustomers Credit where credit is due. Query was handled very efficiently this morning with a minimum of delay. Wish I could say the same for @btbusinesscare and @openreachHelp on broadband issues.
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk @bt_uk Janet, I'm telling you the complaint you mentioned is already closed: VOL013-596865541772 I just got off the phone with your support team to confirm, no Manager is set to call me. Am I on the twilight zone or something?