BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Bonnyrigg and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Blevins
(@alistairblevins) reported
@bt_uk how can you possibly justify a 14.4% price increase? I've only just reduced my bill through updating my package and you've managed to claw back almost everything I saved, for a lower tier service. What a cynical business model you have.
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Gary
(@GWitcons) reported
@bt_uk James, a somewhat patronising reply after a request for help, it did occur to me to seek alternative validation but not possible. BT sold me a product, messed it up and yet you don’t even offer me a call back from someone who might help?. Shocking service #buyerbeware
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Rob Sherry EngTech LCIBSE #FBPE 🇪🇺🇬🇧🇳🇱💙
(@robsherry73) reported
@Niki44 @bt_uk I was with plus net…had nothing but problems
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DanRowley mr Everton 2015
(@rowleydan) reported
@FreyaWoods8 @btsport No more cricket on BT = cancel .
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Anita Curran
(@neatzneatz) reported
@bt_uk my broadband is £29.99 per month. Yet from April it will be going up £4.97 more. THIS IS A CRAZY HUGE AMOUNT. DISGUSTING BY BT - blaming inflation is very bad practice.
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andy whyte
(@whyteuk) reported
according to the @ombudservices it is acceptable for @bt_uk to: -advertise a service that doesn’t exist. -promise an install on service -roll installation date back with no communication for months -eventually respond to the complaint and put a 7mo delay on useless fools.
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Rachel Bramley
(@RachellBramley) reported
@bt_uk When the internet drops it goes orange, then when it comes back it's blue. It never flashes multicolour like the fault website says? The engineer mentioned a potential fault in the area but didn't give any more information.
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Ian Sturgess
(@ISturgess) reported
@artsmithdrums @bt_uk Imagine paying the line rental in advance, being given a £6 per month discount to stay as a customer but the 14.4% price increase includes the line rental already paid and the £6 monthly discount!!!!!! Total RIPOFF Company.
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Cornelis Tol
(@Diertje123) reported
@bt_uk So … I was meant to get a call today .. morning time.. then got a text in morning to expect a call between 11.30-13.30 .., I stayed at home waiting.. I am still waiting!!! Again terrible customer services from the mighty BT …
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Shaun Masterton
(@Notretsam) reported
@bt_uk " or just over £1 per week for the average broadband customer" I have a £6.39 increase, which is more than just over £1 a week. You can expect a call from me tomorrow, I'm not happy, it's a £76 annual increase. do appreciate the reply though.