BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Musselburgh, Dalkeith and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Musselburgh |
Internet | |
| Edinburgh |
Internet | |
| Musselburgh |
Internet | |
| Musselburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
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Fergus
(@fergusboden) reported
from
Edinburgh, Scotland
Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Gregg Aston
(@baldy100) reported
from
Gorebridge, Scotland
@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Paul Greig
(@paulgreig6) reported
from
East Calder, Scotland
@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Venkata Kalluri
(@vrmkalluri) reported
@BTCare @bt_uk internet is down for last 7 hours and there is no update yet when it is going to comeback.
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Jonahid Miah
(@Jonahid) reported
@bt_uk @BTCare terrible customer service, stay away and awful speeds!!
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Pippa Leighton
(@PippaMalls) reported
@btbusinesscare why is the website for businesses so poor. no easy way to find my account number or subscription details, all my dashboard shows is 'group 1' which is entirely useless, phone activity log not available within my account, customer service non existent.
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Easy Life Plumbing
(@plumbing_easy) reported
@btbusinesscare I’ve been on to your company this morning. ‘We’ll raise a complaint’ -I’ve been told this before, nothing changes. I can’t use the offer of EE hotspot-which wasn’t sorted from last time either.
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Nick Hamlyn
(@NickHamlyn76) reported
@btbusinesscare why is your service so shocking? Had an issue ongoing since 15th August, still not resolved, been waiting for a manager to call back for 6 days! For a communications company you are useless at communicating!
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Hannah Richards
(@HRich222) reported
@btbusinesscare such a shame your business service is so very poor compared to your residential service. Never have I received such poor customer service, they don’t listen to a word you say and won’t let you speak to a manager! Sadly no choice but to take it further.
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Mirelle ✡️
(@JewishMirelle) reported
The appal8ng service from @BTCare continues unabated the credit they awarded me for appealing service has mysteriously vanished they have ended my service early for no reason before my new provider takes over. Do not I repeat do not take broadband with BT you will regret it.
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Jim
(@JimR123) reported
Shocked by how poor the service is with @BTBusiness @btbusinesscare - I just want to order full fibre as per their website, and they change me to a more expensive deal without my approval and even then nothing works. Can’t even track my order because their website just errors 🤬
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Lins Samaraweera
(@LinsBadger) reported
@SweeneyandTodds Hopefully @BTCare paid you proper business-level compensation for their lack of service & being so slow to fix the problem!
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Easy Life Plumbing
(@plumbing_easy) reported
@btbusinesscare Day 3 without phones or broadband. Faulty equipment not arriving today as promised. Small business have enough worries without this, most basic, service being so problematic. Will be moving to another provider.