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BT (British Telecom)

BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Loanhead, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Loanhead, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Bonnyrigg, and Tranent.

CityProblem TypeReport Time
Edinburgh Phone 11 hours ago
Edinburgh TV 3 days ago
Edinburgh Internet 4 days ago
Edinburgh Internet 6 days ago
Edinburgh Internet 10 days ago
Edinburgh Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Loanhead, Scotland

Latest outage, problems and issue reports in Loanhead and nearby locations:

  • FrancesSincla12
    Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • ambermhammond
    Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • britishbulldawg
    British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • Shafacakes1
    Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • LAYC2015
    LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • brian6211
    Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

  • brian6211
    Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

  • DarkblueDad
    Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • DarkblueDad
    Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • MikeyInglis
    Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • SalonEvi1
    Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • hazystew
    Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • Keithduncan47
    Keith Duncan (@Keithduncan47) reported from Edinburgh, Scotland

    @bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.

  • Andymitch79
    Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FairlyCatTTV
    Cat (@FairlyCatTTV) reported

    @LeCoq1979 @TalkTalk @bt_uk Honestly talk talk is the biggest **** ever their customer service is the rudest I’m switching providers now

  • waynechivers1
    Wayne (Wazza) Chivers (@waynechivers1) reported

    @bt_uk Move away from BT as they do not know what you are doing, rang them Sunday they messed up. Got to wait till Monday, do not use BT or leave them very poor company. If I had the money to pay them off I would be gone.

  • r_corney
    Steve Corney 💙 (@r_corney) reported

    @bt_uk how can your help line be busy for the entire day???? No option online to talk to anyone who has a query around mobile phone?

  • cnagCNN
    CNagendraEY (@cnagCNN) reported

    @bt_uk I have never experienced duplicate charges from any other company with whom I have a direct debit. Thank you for your automated message but that isn’t good enough. Why has this happened and WHEN will this be refunded?

  • facup14
    Richard Kettle (@facup14) reported

    @bt_uk Are you having problems in the Slough area. I can't use your lookup feature because nobody knows their phone number or the other account details.

  • AdamemEm
    Em Adam Em (@AdamemEm) reported

    @bt_uk Are there any issues in NR8 6HW area? No internet, no phone lines working in few businesses here … desperate to find out what’s going on and for how long…

  • toonmanhunter
    IanToonmanhunter (@toonmanhunter) reported

    @bt_uk Moved to BT & you mucked up the connection Have booked an engineer line dead email I was promised with the details of when this visit would happen, but no mail no phone & stuck in waiting in vain. V frustrating U prices up but decreasing service. Complaint # vol013- 758520606751

  • LeCoq1979
    Le Coq (🔥Team Wildfire🔥) (@LeCoq1979) reported

    @FairlyCatTTV @TalkTalk & sky are the two I’ve had the worst experiences with. So far @bt_uk haven’t let me down yet and will refund you if there is any interruption to your service. They are a tad pricy tho.

  • JimboSlice1723
    Jimbo. (@JimboSlice1723) reported

    Talking to @btbusinesscare on WhatsApp is like pulling teeth, absolutely stupid and unhelpful, someone with half a brain can you help ffs?

  • ZavFez
    Zaveyna (@ZavFez) reported

    @bt_uk broadband price is being raised from £42 to £48. Extortionate! It’s just me and my partner in a one bedroom flat, we don’t even use a landline. Stuck in a contract and no help from customer service. Will not be renewing in the future