BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dalkeith and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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Gregg Aston
(@baldy100) reported
from
Gorebridge, Scotland
@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Paul Greig
(@paulgreig6) reported
from
East Calder, Scotland
@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Fergus
(@fergusboden) reported
from
Edinburgh, Scotland
Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Barber
(@jlil10146) reported
@nonfictionred @btsportmotogp @btsport Yep. And I wasn’t abusive. I stated my disgust & why, said they were bad at their job & how it’s not the first time they’ve caused a backlash from the fans. Bet they’ve still not taken down the tweets
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3rd_Doctor 🏴🇬🇧
(@JonPertwee1919) reported
@bt_uk Broadband dead today. Logged fault. To be fair, got called quickly, but fault rectified. Now all off again & no BT after 8pm 😒 Even if I can get mini hub activated that would help!
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Marc ⚒🦉
(@FrenchyWHU) reported
@alexrichards94 @btsport 4th apparently, knew nothing about it. Oh well £25 down the drain
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Billie
(@Billie_Dealey) reported
@bt_uk my internet is down I’ve called the so called “24/7 number” and it isn’t working can someone contact me I don’t have a landline
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cretyn
(@cretynlmao) reported
@bt_uk why is there no wifi in ashford can you fix it pretty please
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Phil Duffy
(@philipfduffy) reported
Yet again @bt_uk show how poor they are at service Reported a fault last week Appointment booked for today 8am to 1pm Took time off work checked status online @bt_uk say report cleared at 3.30 am! Was it b****cks Still got fault Now coming out on Wednesday
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david hill
(@hilldavidr) reported
@Plusnet hi want to cancel my btsport, still nothing on your website to allow me to do that. Please can you help? Thanks
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Glenn Siddle 🇬🇧
(@glenn7575) reported
@bt_uk only been with you 3 months and wifi is a absolute joke im sat 8 ft away from the router and it says poor wifi carnt even get it upstairs or in the garden im 43 a month for this crap never had a problem with virgin and I have boosters in every room
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Neil Procter
(@ProcterNeil) reported
@bt_uk why is it that I can predict when my fibre is going to go down by checking the weather forecast? Surely a little bit rain shouldn’t mean I lose connection EVERY time?
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ty
(@tychee_) reported
@bt_uk your service is down yet again. are we going to be getting compensation for this atrocious service?