BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Bonnyrigg and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Gillian Macrosson
(@Gillian1971) reported
from
Edinburgh, Scotland
@bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again
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David Tanner
(@DavidTannerTV) reported
from
Edinburgh, Scotland
@JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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jules878 🕷♦️🚴♀️🍷🦢
(@jules878) reported
from
Edinburgh, Scotland
If anyone sent me an email between 5pm and midnight yesterday I didn't receive it. @bt_uk email was down for the 2nd time in a month, and all emails during this period were eaten by a @bt_uk and @YahooCare shaped black hole. #FedUpWithBTandYahoo #Unreliable
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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David Tanner
(@DavidTannerTV) reported
from
Edinburgh, Scotland
@MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk internet still playing up. Send help !
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Lord
(@alord1605) reported
@bt_uk Unfortunately the only customer service updates are from a bot and the estimated service fix day/time has passed. Appalling customer service. Please register this as a complaint as there is nowhere else via your website to actually register one , which goes against regulation.
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Alison Lord
(@alord1605) reported
@bt_uk Message received - just now: Hi, it's the BT Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 20-Apr-2023 10:23 Estimated fix date: 22-Apr-2023 10:22 Sorry for the inconvenience.
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Alexandra Brown
(@ATJCB) reported
@bt_uk (1) Hi. My dad died in November and my mum died in February. I notified BT and shut down their BT account. I now have their hardware to return. In a Kafkaesque scenario, BT can't send me a return envelope as I am not a BT customer.
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Nicola Baker
(@bagpussinspace) reported
@bt_uk Hi. I’ve created an online account and need to add my account number however it requires a PIN to be issued and I don’t get any options to select how the PIN is sent. Can someone please advise/help?
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Racing Puma
(@RacingPuma192) reported
@bt_uk I've discovered it's going to take another week before an engineer comes out, so that will be nearly a fortnight without service we are paying for thanks to your incompetent openreach engineer.
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Peter Welsh
(@powder_66) reported
@bt_uk please explain why my internet keeps dropping out? Premium service that only works intermittently...shoddy.
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O'bbiond ...senza capille \_(ツ)_/ 40°50'N 14°15'E
(@marco_aveta) reported
@btsport is the blackout law been revised for @SerieA_EN games?
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James Bowen
(@newob_semaj) reported
@Wrexham_AFC Why is it so complicated to pay and watch the Wrexham Borham Wood game via @btsport @btsportfootball ... I'm trying my best to pay money (without the need for a 12 month subscription) but can't work it out. Can anyone help please?
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The Jackhammer
(@Kango_V) reported
@virginmedia Just hung up on your "customer service" department. Without a doubt the worst experience I've had. All I wanted to do was rmove the TV and add a landline. 45 bloody minutes later and the person on the other end did not have a clue! Mother in law now moving to @bt_uk
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Alison Lord
(@alord1605) reported
@bt_uk And where can you see that? It is not fixed and the SLA has been missed?! Another bot response on here too?! Sub zero customer service BT!