BT (British Telecom)

BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Loanhead, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Loanhead, Midlothian, Scotland 01/12/2026 03:40

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loanhead, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Musselburgh and Dalkeith.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Loanhead, Scotland

Latest outage, problems and issue reports in Loanhead and nearby locations:

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • baldy100 Gregg Aston (@baldy100) reported from Gorebridge, Scotland

    @bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • PEJ13 Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • damienmroberts Damien Roberts (@damienmroberts) reported

    @btsport I'm trying to login and watch BT Sport on my laptop but keep getting an error code - WJ931. Can you help please? I pay £25 per month to watch BT Sport?

  • FurnivalEmma Emma Furnival (@FurnivalEmma) reported

    @bt_uk I’m wondering if I’m eligible for an early upgrade, but can’t seem to access your customer chat on the website. How do I go about this?

  • IvorianMessiiii AMADness➐ (@IvorianMessiiii) reported

    @bt_uk can you fix your wifi

  • SXFoxstar Series 𝙎𝙓 (𝙁𝙤𝙭𝙨𝙩𝙖𝙧) ⚒️🎮 (@SXFoxstar) reported

    @bt_uk I joined nov20 can't tell which hub I have but it appears to be missing the separate 2.4-5ghz option in the hub settings? It is a problem for some of my devices can you advise where I can do this as it isn't in the advanced WiFi settings.

  • thesponguy Neal Robertson (@thesponguy) reported

    Is there a problem in KY14, Freeview not working @bt_uk

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @bt_uk @FurnivalEmma Elaine stop being incompetent. Early upgrades on by mobile are not available until the last 3 months of the contract. Telling this customer to contact loyalty is a disgusting waste of the customers and that departments time.

  • imrachelwhitley Rach Whitley 💙 (@imrachelwhitley) reported

    @bt_uk hi BT. Our wifi has been dropping off increasingly regularly, it's been relentless today, but I keep going around in circles with the help process online. There is no fault in the area apparently - what should I do? We've done th usual restarts, repeatedly.

  • damienmroberts Damien Roberts (@damienmroberts) reported

    @bt_uk Thanks - that worked. Why not change the error message to tell others what the problem is?

  • D_Toxed Blue Max (@D_Toxed) reported

    @Maikkeruu Yeah... BT don't you just love it?? I have the exact same problems i pay £50 a month and i'm lucky if i break 2mbs when trying to download things... then the cherry on the cake is the random disconnects while the Router flashes orange. Do better @bt_uk

  • zeegunner1 Zēė (@zeegunner1) reported

    Mcmanaman encouraging Sheff Utd to make a bad tackle on our players? @btsport @btsportfootball HE SHOULD BE SACKED