BT (British Telecom) Outage Report in Loanhead, Midlothian, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dalkeith and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Dalkeith |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
||
| Edinburgh |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Gregg Aston
(@baldy100) reported
from
Gorebridge, Scotland
@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Campbell Gemmell 🏴🇪🇺🇦🇺🤓
(@GoldishCJ) reported
@jamclarkey @scotgov @bt_uk Thanks for insight/help…but why are we changing and why has it not been explained? And what now us the point of having a handset in the house when a mobile is more use? Presumably costs should come down too as service reduces! …
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Adam Gregory
(@ads9742) reported
Will never use @bt_uk again, case being handled by the directors office and still additional delays and failings.. Case lodged with @OmbudServices
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Simon Slater
(@Slaters1208) reported
@bt_uk My sim only details say 4g extra speed but when I got it last year I did so after being told I'd get 5g and I've never had that. Why is this? I'm coming up to renewal and will leave if I can't have 5g on my 5g phone.
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Angela Kelly
(@Rubyroo14) reported
@bt_uk Hi, I have an intermittent fault where broadband and landline drop out for a few minutes, several times a day. I’ve done online diagnostics and it isn’t finding a problem, can I report a fault via yourselves?
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Kheldar125
(@Kheldar125) reported
@bt_uk what’s the deal with loyal customers not being offered the same packages as new customers? Looking at the 500 fiber with no landline £45.99 for new, when I login to upgrade my current package £69.99. Where’s the incentive to stay?
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T h o m a s ♻️🇬🇧
(@truth4theW) reported
@bt_uk my router was put in my bedroom as the engineer was too lazy to put it where it would be most effective. My Wi-Fi signal is 22mbps when it's meant to be 560mbps minimum. How do I get an engineer out to put my router in a more practical place. FTTP doeant seem so great
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Alice McMahon-Major
(@amcmahonmajor) reported
@bt_uk Yes they assured me someone would call by this evening but I have not received a call. Please could a manager or the complaints resolution team call me
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barry mccaffrey
(@BarryBelfast70) reported
Elderly parents BT phoneline breaking down repeatedly for 6months meaning my mother who has cancer potentially missing phone consultations with her doctors. Do @bt_uk fix the problem? No they tell them to sign up to priority fault line. @bt_uk is a DISGRACE
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box1
(@dogday80) reported
@bt_uk no home security, no central heating, lost work, but not a single spineless manager can even make a phone call. 5 hours of phone calls from me, not one person has lifted a finger. Disgusting service
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Toni Rivans
(@california6182) reported
@bt_uk Still in limbo. Basically they said for my daughter to order a landline ( which she doesn’t need) the cancel it within 14 days so the line turns to a gold service??? Does that make sense? Sounds daft to me…..!