BT (British Telecom)

BT (British Telecom) Outage Report in Carsington, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carsington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carsington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carsington, Derbyshire, England 06/01/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Carsington, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Matlock, Derby and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Internet
United KingdomDerby Phone
United KingdomDerby Internet
United KingdomDerby Total Blackout
United KingdomDerby Internet
United KingdomDerby Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Carsington, England

Latest outage, problems and issue reports in Carsington and nearby locations:

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pemt01 Pippa Tuke (@pemt01) reported

    @bt_uk OUTRAGEOUS! Now on BT Halo. NO broadband since yesterday and NO technical support! Have been told EARLIEST fix is TUESDAY 3rd JANUARY! DISGRACEFUL #FUMING #BT ARE CRAP!!

  • frstnmnknwn Stu Turtle Doves (@frstnmnknwn) reported

    The @bt_uk TV box toggling the ‘Delete’ option to the default once you’ve used it once is staggeringly bad UI. Not having any option to recover what you’ve just bewilderingly deleted truly is the icing on the cake.

  • aquanauts2019 Friends of Leicester Underwater Exploration Club (@aquanauts2019) reported

    @bt_uk Yeah, never go back to BT

  • BerniKennedy Bernardine Kennedy (Maxwell) (@BerniKennedy) reported

    @bt_uk Yes… to move from BT who care not one jot about customer loyalty!

  • MansinMike Mike Mansin (@MansinMike) reported

    @bt_uk My resolution is to switch from BT to Virgin as I can get much faster speeds for half the price.

  • SamCory99 SamCory (@SamCory99) reported

    More problems @bt_uk … you have sent a email on 16.12.22 saying take a look at our first bills. Just had a email 26.12.22 saying it is now overdue. Please pay £31.68, when 1. Our bill should be £29.99 2. We have a direct debit set up? 3. You owe us £30 from when we sent out mini

  • G_Cassavetes George Cassavetes (@G_Cassavetes) reported

    @bt_uk Constant orange light for past 3 hours. Bots won’t help. Openreach box has internet but won’t go to BT router. Please help

  • G_Cassavetes George Cassavetes (@G_Cassavetes) reported

    @bt_uk When will your customer services phone lines be open again? If ever

  • pemt01 Pippa Tuke (@pemt01) reported

    @bt_uk I have checked and there are not any reported issues, in my area. This is UNACCEPTABLE! I work from home and supposed to be working tomorrow. I need by BT Halo to be fixed TODAY or at least speak to someone. Will I get any compensation for not having broadband???

  • simondenye Simon Denye (@simondenye) reported

    @BTCare actually do not care about their customers - avoid their full fibre internet expensive and doesn’t work - Wi-Fi poor and service terrible