BT (British Telecom)

BT (British Telecom) Outage Report in Carsington, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carsington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carsington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carsington, Derbyshire, England 05/22/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Carsington, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, Matlock, Chesterfield and Ripley.

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City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Carsington, England

Latest outage, problems and issue reports in Carsington and nearby locations:

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rorymcdougall29 Rory Mc Dougall (@rorymcdougall29) reported

    @themichaelowen @CallumWilson @btsport All down to Graeme Jones. Bruce revelling in his new false manager role

  • SecondGetts 🅿🅻🅰🆃🅸🅽🆄🅼™ (@SecondGetts) reported

    @sadaplays @bt_uk They chat pure **** all the time, they said we got a free fibre upgrade and we are still on 2mb/s download

  • izabel_carter Izabel Carter Reflexologist (@izabel_carter) reported

    @BT_UK are you aware of problems with your website? I'm trying to upgrade my father's broadband deal - and it keeps going to an error page with Ref# CON-0083. Any ideas?

  • thequicksilver Mike (@thequicksilver) reported

    Hi @btsport @virginmedia Dolby Atmos sound on BT Sport Ultimate is sounding horrible on live football. Difficult to describe but it sounds artificial and filtered. Sounds completely normal when Atmos switched off. Any change of a tweak?

  • ConnorSellstrom Drill (@ConnorSellstrom) reported

    As if @btsport wasn’t bad enough employing Mcmanaman, they’ve got that hideous American bloke doing midweek game adverts, **** off @btsport

  • AliMalsher Ali Malsher (@AliMalsher) reported

    @bt_uk why do you even pretend to provide a service for the elderly ?

  • mjr1965 〓〓 Malcolm Rae 〓〓 (@mjr1965) reported

    This has got to be the worst game of football ever! And I’ve seen some rubbish games #EVENEW @btsport

  • jamieharrison92 Jamie Harrison (@jamieharrison92) reported

    Hearing we were in great form from @btsport won 1 in 3 league games and threw a win away against Leicester. Awful game joined by equally as appalling levels of commentary and analysis

  • dgpearce1000 David Pearce (@dgpearce1000) reported

    @bt_uk I’m a potential new customer and currently with Plusnet FTTC. What’s the current waiting time to have FTTP installed?

  • danzboyd eddy nffc (@danzboyd) reported

    @bt_uk hi I have a complaint with your service can someone contact me ASAP I don’t want to air this publicly