BT (British Telecom) Outage Report in Caerwent, Monmouthshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caerwent, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Caerwent, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Newport, Cwmbran, Pontypool, Portishead and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Newport |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Caerwent, Wales
Latest outage, problems and issue reports in Caerwent and nearby locations:
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Low Down Cheap Little Punk
(@helloginnybatty) reported
from
Aylburton, England
@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Boca Media
(@boca_meda) reported
@bt_uk Broadband is down for third time in less than 24 hours. No updates from you. On hold for half an hour.
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David Rice 🇪🇺 🇬🇧 #Rejoin
(@krispies7922) reported
@tony1hazell @bt_uk They are just simplifying it for you because obviously you are just not intelligent enough to understand their current package, you poor soul!
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Alison Finch
(@alisonfinch) reported
@btbusinesscare Yay we are charged but have had no broadband since 23/12 fabulous service! Please don't use BT
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aether a.k.a unknowndeath
(@aethercosine) reported
@iamdeadbird @bt_uk i could help with cracking the wifis if this is necessery as hell
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Elly Cornforth
(@EllyCornforthx) reported
@bt_uk Have messaged but haven't heard back yet. The WiFi has already been out since Sunday morning, so this is causing significant issues.
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Gillian Wilde
(@GillianWilde) reported
@bt_uk My vunerable 90 year old relative who lives on her own has been without a landline for two days now. Her emergency connection does not work without a landline. The fault was reported on 25th Jan, we were told that it would be repaired by 27th Jan.
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Balloonatics
(@Balloonatics1) reported
@bt_uk Thank you. Although plusnet are the service provider BT provide the land line and therefore you should be responsible for this provision! Plusnet have escalated this to BT management with no response !
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Carl Gould
(@carlgtgould) reported
@bt_uk Meant to be delivering lessons but broadband is down - not your fault, I am sure, but this isn’t helping!
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Balloonatics
(@Balloonatics1) reported
@bt_uk We have applied for both with plusnet. We are just waiting for BT technician to switch on a line that already exists. We have been unable to move into new house because can’t work from home. Had to pay extra rent to stay longer at previous home. Please can you help??
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Nige
(@Nigeishere) reported
Is there a worst company to deal with than @BTCare ? Total bandits. I cancelled my subscription for BT Sport, paid it off and transferred to @SkySports because they were cheaper and I'd never have to deal with BT again.