BT (British Telecom) Outage Report in Caerwent, Monmouthshire, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caerwent, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Caerwent, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Cwmbran, Newport and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Cwmbran |
Total Blackout | |
| Bristol |
Internet | |
| Newport |
Internet | |
| Bristol |
Wi-fi | |
| Pontypool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Caerwent, Wales
Latest outage, problems and issue reports in Caerwent and nearby locations:
-
melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
-
John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
-
Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
-
Low Down Cheap Little Punk
(@helloginnybatty) reported
from
Aylburton, England
@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
-
John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
-
Daniel Fry
(@DanielFry23) reported
from
Filton, England
@AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally
-
Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
-
Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
-
Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
-
Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
-
Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
-
Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
-
Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
-
WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
-
Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
-
Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
-
Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kutan URAL
(@kutanural) reported
@bt_uk Talked with customer service after 45 mins on hold but couldn't get any time or promise and still haven't got any broadband. It's been 21 days without broadband and 6 days past from the first activation date.
-
Nik
(@kalia_1989) reported
@bt_uk do you answer your phone's? Waited 20mins to get through got cut off. No call back now waiting over 40 mins! What **** service!
-
John Sharkie
(@MrSharkie) reported
@btbusinesscare You can’t make this up, we’ve now been hit with a £375.39 bill for moving from BT, even though we are moving from residential to business broadband? This goes from bad to worst. I cant believe the incompetence. Now I have to go through the hassle of filing this with the ombudsmen
-
Temp
(@JxckTxmp) reported
**** @SkyUK and **** @bt_uk for making it so that we have no wifi until after Christmas
-
Nigel
(@nutmegnige) reported
@btbusinesscare What is the escalation route for @btbusinesscare or @BTBusiness complaints? Your silence and lack of customer care is a ‘brick wall’
-
AlfieVille
(@AlfieVille) reported
@bt_uk Hi. I've been away from BT broadband for 18 months and may now return. Is it still 12 months away to be considered a new customer this time around? Many thanks.
-
Samuel kerry
(@Samuelkerry20) reported
@bt_uk it seems like the wifi is having issues. Currently failin to connect to the internet. Is there an outage?
-
Alex
(@Alex_Mills1) reported
@bt_uk please look at and respond to my DM’s due to your poor service this is the only way I can contact you, so a response would be appreciated as I have been without a phone line for over 2 weeks now. You have promised 3 times now it will be sorted, still nothing!
-
David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
-
Bronwen Rees
(@blree16) reported
@bt_uk Hi! If I order a BT hub for my new build house, can I cancel/amend the order if the date of my completion gets pushed back?