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BT (British Telecom)

BT (British Telecom) outages and service status in Caerwent, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Caerwent, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 23, 11:13 PM GMT+1.
  • 47% Internet (47%)
  • 17% E-mail (17%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 7% Phone (7%)
  • 3% TV (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caerwent, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Caerwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Clevedon, Newport, Pontypool, and Cwmbran.

CityProblem TypeReport Time
Bristol Wi-fi 3 hours ago
Bristol Total Blackout 18 hours ago
Bristol Internet 1 day ago
Bristol Internet 1 day ago
Bristol Total Blackout 1 day ago
Bristol Total Blackout 1 day ago

Nearby cities with recent reports

Bristol

10 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caerwent, Wales

Latest outage, problems and issue reports in Caerwent and nearby locations:

  • OzUrfaCardiff
    OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • MattCrossmanUK
    Matt Crossman (@MattCrossmanUK) reported from Avonmouth, England

    @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • mikecole111
    Mike cole (@mikecole111) reported from Avonmouth, England

    @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

  • TeamPenster
    SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • pipa217
    Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • Kaththomasset
    Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

  • JHolmesEsq
    Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • man_utdmasta
    Jake Payne (@man_utdmasta) reported from Bristol, England

    Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

  • shanebgreen
    Shane Green (@shanebgreen) reported from Filton, England

    @UpTheDarce @btsport Not paying anymore either **** it

  • ChinnyNo12
    Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • moomatahico
    Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • jasongas
    jason lintern (@jasongas) reported from Bristol, England

    That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport

  • jocra14
    John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

  • AndrewHazard
    Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • liveRPancSurg
    Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England

    @bt_uk BT broadband customer support is a complete disgrace. #incompetent

  • GreggC_CC
    Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

  • MCarvill180
    M.C. (@MCarvill180) reported

    @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

  • daveRessex
    Dave R (@daveRessex) reported

    @bt_uk I see other people are having problems logging into BT email. The status is "We’ll be right back. Sorry, but we’re doing some maintenance on the site at the moment. It should be back...in a short while." How can you be doing "maintenance" in the middle of a working day?

  • liamsimo95
    liam (@liamsimo95) reported

    @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

  • MattAkaSigmond
    Matthew Freeman (@MattAkaSigmond) reported

    @bt_uk how terrible can you make the broadband renewal process?

  • BikerBerni
    Berni (@BikerBerni) reported

    @HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.

  • davidgraywrites
    David Gray (@davidgraywrites) reported

    @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    Well the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)

  • jonboy_103
    john littler (@jonboy_103) reported

    @bt_uk hi , I’m having problems logging into my BT webmail at the moment? It was ok earlier this morning ?