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BT (British Telecom)

BT (British Telecom) outages and service status in Caerwent, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Caerwent, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 9:24 PM GMT+1.
  • 60% Phone (60%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caerwent, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Caerwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Newport, Pontypool, and Caldicot.

CityProblem TypeReport Time
Bristol Phone 5 days ago
Bristol Phone 5 days ago
Newport Total Blackout 10 days ago
Pontypool Phone 14 days ago
Bristol Wi-fi 21 days ago
Bristol Wi-fi 1 month ago

Nearby cities with recent reports

Bristol

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caerwent, Wales

Latest outage, problems and issue reports in Caerwent and nearby locations:

  • baldyrunner
    Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • lilmissbinks97
    JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • ippyfuzion
    Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • Kaththomasset
    Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!

  • TeamPenster
    SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • BobAnderson180
    BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England

    @bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!

  • SamSmithHiggins
    Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • man_utdmasta
    Jake Payne (@man_utdmasta) reported from Bristol, England

    Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

  • Dai_ssrs
    Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • sarahcliftonsc
    Sarah (@sarahcliftonsc) reported from Kingswood, England

    @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

  • AndrewHazard
    Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • ChinnyNo12
    Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • liveRPancSurg
    Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England

    @bt_uk BT broadband customer support is a complete disgrace. #incompetent

  • JHolmesEsq
    Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • moomatahico
    Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnAdamsEbble
    John Adams (@JohnAdamsEbble) reported

    What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

  • mikeseat
    Mike Seaton (@mikeseat) reported

    @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

  • thempstead
    Tim Hempstead (@thempstead) reported

    @bt_uk And that's the problem, it never does change ... for years and years "If you go with Halo 3 + when you get fttp then you should get a free upgrade. That should happen in 12 months" Yeah, didn't happen

  • btcmateus
    MatCo (@btcmateus) reported

    @bt_uk @danprofit21 Internet is down again! CR8 2JA

  • sliverlodeone
    pst (@sliverlodeone) reported

    @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

  • CribbyYoungs
    Cribby Youngs (@CribbyYoungs) reported

    @bt_uk Would it be courteous to advise a customer & resident of planned work installation outside of home......? No letters or planning leaflet in area..

  • TabletScience
    Tablet Science (@TabletScience) reported

    @bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?

  • tringgooner
    Chris (@tringgooner) reported

    @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

  • EphemeralArc
    Sue Alexander (@EphemeralArc) reported

    @bt_uk Last Wednesday, my elderly mother and I phoned BT about the new digital landline service. Everything was arranged for the 28th August. Today, we received a letter from BT saying 'Sorry you're leaving' and a letter from EE who seem to assume we're changing to them. WTF?

  • allhailtwit
    Allan Hailstone (not Alan) (@allhailtwit) reported

    @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH