BT (British Telecom) outages and service status in Caerwent, Wales

Problems in the last 24 hours in Caerwent, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cwmbran, Bristol, Pontypool, Newport, Chepstow, and Clevedon.

City	Problem Type	Report Time
Cwmbran	Internet	19 hours ago
Bristol	Internet	1 day ago
Bristol	Internet	1 day ago
Pontypool	E-mail	2 days ago
Newport	Wi-fi	2 days ago
Newport	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Caerwent, Wales

Latest outage, problems and issue reports in Caerwent and nearby locations:

• 
  Darren Little (@Npteggchaser) reported 3 minutes ago from Victoria, Wales

  @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

• 
  melodiouscode (@melodiouscode) reported 6 minutes ago from Bristol, England

  Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

• 
  Sarah (@sarahcliftonsc) reported 7 minutes ago from Kingswood, England

  @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

• 
  Karina Quinteros (@pipa217) reported 9 minutes ago from Bristol, England

  @rowen_grey @bt_uk Having the same problem

• 
  Nathan (@nath_ball) reported 11 minutes ago from Bristol, England

  @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 13 minutes ago from Bristol, England

  So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

• 
  Mike (@Mikey___Smith) reported 16 minutes ago from Bristol, England

  @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

• 
  Setantayseis (@Setantayseis) reported 17 minutes ago from Bristol, England

  @edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!

• 
  Dai Williams (@Dai_ssrs) reported 18 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  John Crabtree (@jocra14) reported 27 minutes ago from Clevedon, England

  @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

• 
  SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported 28 minutes ago from Bristol, England

  @bt_uk The only options are sign in and then change account settings... ?

• 
  Jake Payne (@man_utdmasta) reported 28 minutes ago from Bristol, England

  Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

• 
  jason lintern (@jasongas) reported 31 minutes ago from Bristol, England

  That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport

• 
  Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported 33 minutes ago from Avonmouth, England

  @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

• 
  Ross Mc@rdell (@RossMcArdell) reported 39 minutes ago from Kingswood, England

  Anyone offended by the word Shit is a waste of oxygen #BBL09 #btsport

• 
  Micky MK2 🇬🇧🇬🇧🇬🇧🇬🇧 (@Micky50018384) reported 47 minutes ago from Bristol, England

  **** sake she talks bollox this one on BTsport

• 
  Daniel Fry (@DanielFry23) reported 48 minutes ago from Filton, England

  @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

• 
  Emma Shepherd (@partyfairy) reported 52 minutes ago from Alveston, England

  @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

• 
  John Crabtree (@jocra14) reported 58 minutes ago from Clevedon, England

  @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

• 
  Leon Ip (@ippyfuzion) reported 59 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joanne taylor (@Joannetay1808) reported 4 minutes ago

  @bt_uk my youview box has broken - power light not on

• 
  Garv Mittal (@garv25mittal) reported 6 minutes ago

  @bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service

• 
  Adam Darke (@adarkelimited) reported 8 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  Faye Carter (@FayeLcarter) reported 9 minutes ago

  @bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging

• 
  BARRY (@XBAZAER) reported 10 minutes ago

  @bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday

• 
  Nikki Anderson (@NikkiOsbor4715) reported 11 minutes ago

  @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡

• 
  Stockport871 (@stockport871) reported 14 minutes ago

  @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

• 
  Trevor Chenery (@Krisp06) reported 16 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Kevin Scallan (@ScallanKevin) reported 17 minutes ago

  @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?

• 
  Paul stagg (@Staggly) reported 18 minutes ago

  @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue