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BT (British Telecom)

BT (British Telecom) outages and service status in Caerwent, Wales

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Full Outage Map
  • BT (British Telecom) generated 3 outage signals in the last 24 hours around Caerwent, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 24, 10:11 AM GMT+1.
  • 62% Internet (62%)
  • 17% Total Blackout (17%)
  • 14% Wi-fi (14%)
  • 7% Phone (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caerwent, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Newport, Cwmbran, Chepstow, Clevedon, and Pontypool.

CityProblem TypeReport Time
Bristol Internet 15 hours ago
Newport Internet 16 hours ago
Bristol Internet 18 hours ago
Newport Internet 3 days ago
Cwmbran Internet 4 days ago
Newport Internet 5 days ago

Nearby cities with recent reports

Newport

3 recent signals

16 hours ago
Bristol

2 recent signals

15 hours ago
Cwmbran

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caerwent, Wales

Latest outage, problems and issue reports in Caerwent and nearby locations:

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Allt-yr-Yn, Wales

    @omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.

  • ChinnyNo12
    Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

  • baldyrunner
    Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • pipa217
    Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • TeamPenster
    SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • partyfairy
    Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • Kaththomasset
    Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • Kaththomasset
    Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

  • liveRPancSurg
    Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England

    @bt_uk BT broadband customer support is a complete disgrace. #incompetent

  • OzUrfaCardiff
    OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • BigBernie4
    Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • melodiouscode
    melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • BeaTz780
    Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Avonmouth, England

    @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

  • JHolmesEsq
    Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • Npteggchaser
    Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • MattCrossmanUK
    Matt Crossman (@MattCrossmanUK) reported from Avonmouth, England

    @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Devondeac
    Andy Packer (@Devondeac) reported

    @btbusinesscare I've been 'reaching out' to BT Business since 28th November (that's OVER FOUR Weeks) and I Still have no Internet. Customer Care has been non existent. I've been passed from dept to dept. Promises to call me back never happen. Star grading 2 out of 10 (and I'm feeling generous)

  • grantjarvis666
    JARVIS (@grantjarvis666) reported

    @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I don’t need to call any number I need BT and the people making these stupid decisions to realise they’re putting their customers at risk. The issue is you weren’t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what I’m saying and pass my deep concerns to the people making these stupid decisions.

  • stevethatch77
    Steve Thatcher (@stevethatch77) reported

    @bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

  • tsfitness2
    Trainstation Fitness (@tsfitness2) reported

    We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk

  • bassetnormand
    Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported

    @melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care

  • AlcazarTM
    Alcazar (@AlcazarTM) reported

    @bt_uk sort your **** internet out ffs

  • Waldomatt
    Graeme Wallace (@Waldomatt) reported

    @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

  • MK_CAB
    MiltonKeynesCAB (@MK_CAB) reported

    @btbusinesscare Thanks , but no one's been in touch - mind you , could be difficult on a phone system that's not working. Nevertheless , nothing received on e-mail either.