BT (British Telecom)

BT (British Telecom) Outage Report in Caerwent, Monmouthshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caerwent, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caerwent, Monmouthshire, Wales 01/17/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerwent, Monmouthshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Cwmbran, Newport and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomCwmbran Total Blackout
United KingdomBristol Internet
United KingdomNewport Internet
United KingdomBristol Wi-fi
United KingdomPontypool Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Caerwent, Wales

Latest outage, problems and issue reports in Caerwent and nearby locations:

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • partyfairy Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • JHolmesEsq Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • helloginnybatty Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • moomatahico Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!

  • Mikey___Smith Mike (@Mikey___Smith) reported from Bristol, England

    @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • clecky1 clare lees (@clecky1) reported

    @DaveThePepper @bt_uk Hi. I did. They spoke to their BT engineer who said I needed to give them some information but can never access the tech line given to me as IVR requires BT bband account number.

  • jstokoe Jordan Stokoe (@jstokoe) reported

    @bt_uk Sorry Jules, not this time. Been there and done that. You take the conversation into direct messaging trying to show everyone that you are dealing with but nothing ever comes from it. Plough thousands of £££s into sales and no where near what is required in service!!!

  • Bexalices Rebecca Smith (@Bexalices) reported

    @bt_uk are there service outages in RG7? No internet in Riseley or swallowfield since around 7.30am powercut this morning.

  • flick_shag Sarah Hosken (@flick_shag) reported

    @bt_uk my 89 year old mother in law has been without a phone for nearly 6 weeks now. She doesn’t have a mobile and she has serious health problems. She has contacted you numerous times via a friends phone but to no avail. I think this is unacceptable treatment of one living alone

  • ConstructionMM John Langford MCIM (@ConstructionMM) reported

    Why is it that @btbusinesscare cannot help me? I have made numerous phone calls, had several online chats, and had too much email correspondence but still the same result. No progress. 🤔

  • wjb2 Bill-I-Am 💙 (@wjb2) reported

    @bt_uk Service Unavailable The service is temporarily unavailable. Please try again later. for three days now

  • deanmarshall10 Dean (@deanmarshall10) reported

    @sixhourssouth Likewise , not bothered about watching them for the first time in my 28 years of supporting them. Cancelled @btsport and going to cancel @SkySports also due to the so called top 6 corruption. The league is anti competitive, and we can compete ! What’s the point !

  • CodeBaseTech CodeBase (@CodeBaseTech) reported

    @bt_uk Hey BT, are you having any known issues in EH16? You seem to be having a real struggle this last week with wifi cutting out a couple times a day.

  • artsmithdrums Arthur Smith 🥁🎼🥂 (@artsmithdrums) reported

    @bt_uk I’ll be phoning at 8 am on 21st to check. Trouble is that today was confirmed too so I am extremely angry!

  • clausym Claus 🇩🇪 (@clausym) reported

    @mr_numbers @bt_uk Haha me too. I pick up the phone and say nothing. They hang up. One did try to say “Hello I am from your network service provider“ but couldn’t tell me which one exactly she worked for. Amazing. Didn’t have time to waste their time today.