BT (British Telecom) outages and service status in Caerwent, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Caerwent, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (55%)
- E-mail (27%)
- Wi-fi (9%)
- Phone (9%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Caerwent, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Newport, Caldicot, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Wi-fi | 8 days ago |
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Bristol
|
Internet | 9 days ago |
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Bristol
|
Internet | 12 days ago |
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Bristol
|
Internet | 12 days ago |
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Bristol
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16 days ago | |
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Bristol
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Internet | 17 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Caerwent, Wales
Latest outage, problems and issue reports in Caerwent and nearby locations:
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Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Moomat (@moomatahico) reported from Bristol, EnglandHey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Daniel Fry (@DanielFry23) reported from Filton, England@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Mike (@Mikey___Smith) reported from Bristol, England@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Shaun Porter (@srp0000) reported from Newport, WalesPremiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.
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John Crabtree (@jocra14) reported from Clevedon, England@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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JahJah Binks (@lilmissbinks97) reported from Bristol, England@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Katherine Thomasset (@Kaththomasset) reported from Bristol, England.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, EnglandThe latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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Micky MK2 🇬🇧🇬🇧🇬🇧🇬🇧 (@Micky50018384) reported from Bristol, England**** sake she talks bollox this one on BTsport
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Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England@bt_uk BT broadband customer support is a complete disgrace. #incompetent
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England@bt_uk The only options are sign in and then change account settings... ?
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Baldy Pete (@baldyrunner) reported from Bristol, EnglandWatching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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James Moss (@UKEmpLawyer) reported from Allt-yr-Yn, Wales@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shelley Squire (@badshelley) reported@bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?
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DomusHolmesPropertyFinder (@DomusHolmes) reported@bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!
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David Gray (@davidgraywrites) reported@btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?
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Leigh Jamieson (@jaimo19) reported@bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.
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PTID1977 (@PhilH1977) reported@bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.
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Kat (@Kat06075689) reported@bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?
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paul_archer (@paul_archer) reported@bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.
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Tod ◣ ◢ (@tod1877) reported@measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't
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Axel F 🤠 (@BoabSideshow) reported@bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??
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Kate (@ManiacSpaniel) reported@bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.