BT (British Telecom) Outage Report in Caerwent, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caerwent, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Caerwent, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Newport and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Newport |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Newport |
Internet | |
| Cwmbran |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Caerwent, Wales
Latest outage, problems and issue reports in Caerwent and nearby locations:
-
Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
-
OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
-
BOB ANDERSON 180
(@BobAnderson180) reported
from
Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
-
Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
-
Matt Crossman
(@MattCrossmanUK) reported
from
Avonmouth, England
@bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!
-
Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
-
Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
-
Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
-
✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
-
🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
-
Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
-
SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
-
Ross Mc@rdell
(@RossMcArdell) reported
from
Kingswood, England
Anyone offended by the word Shit is a waste of oxygen #BBL09 #btsport
-
Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
-
Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Avonmouth, England
@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk
-
Mike cole
(@mikecole111) reported
from
Avonmouth, England
@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
-
JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Michele 💙
(@Michele__Walker) reported
@bt_uk @BTCare shocking service from you. Inexperienced staff ongoing problem since December No phone lines. Loosing money daily. HELP
-
Robin W
(@RobinS66BS) reported
Not one tweet today off @mrjakehumphrey. Shocker. Come on @btsport he used your channel to spout lies about Liveroool fans in Paris. You support that? 🤔
-
Gar
(@DannyGar90) reported
How awful is the sound on @btsport for the Champions League Paris - Munich. Can’t even hear the crowd!
-
Charlotte
(@Charl_H79) reported
@MidlandMackem33 @EE @bt_uk I’ve heard mixed reviews about virgin customer service team. But positive stuff about their internet. I work from home too, so I need a good one
-
Paul Lucas
(@pal_1183) reported
@bt_uk BT did pretty well financially in 2022, but decide to put 14% on top of customers bills. Capitalism at its best. Rich get richer, poor folk pay for it. Contract ending soon, laters. 👋
-
Ben Holden
(@ben__holden) reported
@bt_uk any reason why audio on BTSport app on Samsung TV is not in sync on live broadcast. Have deleted the app and reinstalled, it only happens on your app. Terrestrial TV, other connected devices and other apps are all fine including iOS app on AppleTV. Never used do this
-
Emma Rrrrr
(@erm1104) reported
I do love a weaselly-worded email. @bt_uk at the top of my list, today. “We’re increasing the price of your service by 14.4%”. Actual increase to my monthly bill is 25%, because Line Rental Saver is no longer worth as much as it was, as a percentage of the increased cost. 🤔
-
iexpl0re
(@iexpl0re1) reported
@bt_uk I was having an issue with the remote control
-
Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@bt_uk 2/....As yhe engineer won't see the issue happening anyway. If it happens again I will reschedule. In the meantime, how do I cancel the appt with the engineer? Thanks.
-
Derek A Petrie
(@PetrieDerek) reported
@bt_uk My parents still don’t have a landline number almost 4 weeks after moving house. How can they cancel please?