BT (British Telecom) Outage Report in Caerwent, Monmouthshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Caerwent, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (62%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Caerwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Newport, Clevedon, Pontypool, and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 1 day ago |
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Total Blackout | 1 day ago |
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Internet | 2 days ago |
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Total Blackout | 2 days ago |
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Total Blackout | 2 days ago |
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Total Blackout | 2 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Caerwent, Wales
Latest outage, problems and issue reports in Caerwent and nearby locations:
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JahJah Binks (@lilmissbinks97) reported from Bristol, England@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England@bt_uk The only options are sign in and then change account settings... ?
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Sarah (@sarahcliftonsc) reported from Kingswood, England@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Darren Little (@Npteggchaser) reported from Victoria, Wales@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Mike cole (@mikecole111) reported from Avonmouth, England@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, EnglandSo, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Adam Lee (@AdamLee2011) reported from Newport, WalesBt sport not working on virgin media 😡 #Btsport #virginmedia
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Karina Quinteros (@pipa217) reported from Bristol, England@rowen_grey @bt_uk Having the same problem
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Nathan (@nath_ball) reported from Bristol, England@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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John Crabtree (@jocra14) reported from Clevedon, England@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, EnglandThe latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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John Crabtree (@jocra14) reported from Clevedon, England@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Setantayseis (@Setantayseis) reported from Bristol, England@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Shane Reece (@ChinnyNo12) reported from Caldicot, WalesAnyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, EnglandI mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Meikle 😺 (@archied009) reported@DreyfusJames @bt_uk Customer service is not high on the list of priorities for most organisations. If they're not providing a service, are you not entitled to stop monthly payments ?
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Code Ninja (@IAmCodeNinja) reported@DreyfusJames @bt_uk I'm with BT now, and have good service but by God you better know your arse from your elbow when things go wrong, because they'll have your wallet if not.
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Mr Gingerlegs (@JimG747) reported@adam__friend @DreyfusJames @bt_uk It`s not the owner it`s the router they supply that counts, BT has supplied terrible routers for years.
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david (@david55034076) reported@DreyfusJames @bt_uk expensive,,and ****,, i got stung,,reported intermitent fault,,bt couldnt find it,,they still charge you,,157 pounds,,fault remained,,i left for sky
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Caroline Green (@carolinesgreen) reported@virginmedia We have patchy internet and it doesn't work on at least three devices in my house. They all worked fine with the last router so it is NOT our devices at fault. I am paying for an extremely sub standard service and am very very cross. Thinking of going to @bt_uk ASAP
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Miss P the 🌍HoD🙋♀️🏳️🌈 (@Geog_Miss_P) reported@bt_uk can you help? My 91yo grandma has been without a landline since 21/12, your engineer said its a major fault and cannot be fixed, "for weeks" but she's the only house experiencing it. She lives alone and doesn't use the Internet/mobiles so is vulnerable.
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F. C. Dewhirst and Co. (@LotSW1973) reported@DreyfusJames @bt_uk My family had a nightmare in 2021 with a new router, which was sold to us by a subsidiary company to BT. We had nothing but trouble with it, and finally got it replaced by BT directly just a few weeks ago. We also ended up paying way more than we should have, but got compensated
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MrC 🛸 (@toucanjester) reported@DreyfusJames @bt_uk I sympathise James. I used to be an engineer with BT but left because quite frankly they were a useless company to work for.They care more about share holders, line manager bonuses & stats.Customer service, health & safety & employee welfare we’re seldom a priority
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DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, EnglandOur broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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MrC 🛸 (@toucanjester) reported@DreyfusJames @JustBusyWriting @bt_uk Today its usually fibre to the large green boxes (DSLAM) & then 🤞🏽 copper beyond. Unfortunately there is aluminium & even paper insulated wires still in the ground. Underground boxes flood easily especially after a storm, wires get rubbed down in the trees if it’s pole fed