BT (British Telecom) outages and service status in Caerwent, Wales

Problems in the last 24 hours in Caerwent, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Newport, and Pontypool.

City	Problem Type	Report Time
Bristol	Internet	1 day ago
Newport	Wi-fi	5 days ago
Newport	Internet	8 days ago
Newport	Internet	12 days ago
Bristol	E-mail	19 days ago
Bristol	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caerwent, Wales

Latest outage, problems and issue reports in Caerwent and nearby locations:

• 
  Emma Shepherd (@partyfairy) reported 1 minute ago from Alveston, England

  @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

• 
  Dai Williams (@Dai_ssrs) reported 4 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  ✨ Claire Sharpe ✨ (@clairesharpe_) reported 9 minutes ago from Bristol, England

  @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

• 
  WPTuts (@WPTutz) reported 13 minutes ago from Pontypool, Wales

  @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

• 
  Jonathan Holmes (@JHolmesEsq) reported 16 minutes ago from Bristol, England

  @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

• 
  Ross Mc@rdell (@RossMcArdell) reported 16 minutes ago from Kingswood, England

  Anyone offended by the word Shit is a waste of oxygen #BBL09 #btsport

• 
  SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported 22 minutes ago from Bristol, England

  @bt_uk The only options are sign in and then change account settings... ?

• 
  Matt Crossman (@MattCrossmanUK) reported 22 minutes ago from Avonmouth, England

  @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

• 
  Mike cole (@mikecole111) reported 26 minutes ago from Avonmouth, England

  @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

• 
  Jake Payne (@man_utdmasta) reported 28 minutes ago from Bristol, England

  Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

• 
  Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported 29 minutes ago from St. Julians, Wales

  @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 32 minutes ago from Pontnewydd, Wales

  @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

• 
  John Crabtree (@jocra14) reported 39 minutes ago from Clevedon, England

  @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 47 minutes ago from Bristol, England

  I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

• 
  melodiouscode (@melodiouscode) reported 48 minutes ago from Bristol, England

  Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

• 
  James Moss (@UKEmpLawyer) reported 48 minutes ago from Allt-yr-Yn, Wales

  @omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.

• 
  Mike (@Mikey___Smith) reported 49 minutes ago from Bristol, England

  @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 51 minutes ago from Bristol, England

  So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

• 
  Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported 54 minutes ago from Avonmouth, England

  @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

• 
  Shane Green (@shanebgreen) reported 60 minutes ago from Filton, England

  @UpTheDarce @btsport Not paying anymore either **** it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 6 minutes ago

  @bt_uk I’ve recently bought a business in Brentwood. And I have to be honest your service your communications has my other half in tears at the moment. Disgraceful doesn’t even come close to the way you’ve handled things. Please DM me for information ASAP.

• 
  heebee (@KHC99d) reported 10 minutes ago

  @bt_uk How about you deal with our problem - any assistance, a human who understands and is willing to sort out mother’s broadband issues after weeks and weeks of nothing would be appreciated.

• 
  Davie B (@Broon374) reported 15 minutes ago

  @tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞

• 
  Roibeard Mhuiris (@RMhuiris) reported 16 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk 👇I have never met a bigger bunch of morons and incompetents. Absolute shysters and charlatans:

• 
  noone@nowhere (@nooneatnowhere) reported 17 minutes ago

  @bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??

• 
  Roibeard Mhuiris (@RMhuiris) reported 18 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk My complaint was escalated directly to their Chief Executive who delegated it accordingly. Instead of resolving the problem, they actually compounded it.

• 
  Liz Grassby-Davies (@cricketmadboxer) reported 18 minutes ago

  What has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge £80 for a router that we sent back @bt_uk help

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 18 minutes ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

• 
  Sparky (@oftheVotadini) reported 22 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

• 
  Ed Thomson (@ThomsonEdwint) reported 23 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property 🙈