BT (British Telecom) Outage Report in Caerwent, Monmouthshire, Wales

Problems in the last 24 hours in Caerwent, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerwent, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Caerwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Newport, Clevedon, Pontypool, and Cwmbran.

City	Problem Type	Report Time
Bristol	Internet	8 hours ago
Newport	Total Blackout	16 hours ago
Newport	Total Blackout	18 hours ago
Newport	Total Blackout	19 hours ago
Newport	Wi-fi	5 days ago
Newport	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caerwent, Wales

Latest outage, problems and issue reports in Caerwent and nearby locations:

• 
  Moomat (@moomatahico) reported 2 minutes ago from Bristol, England

  Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

• 
  Baldy Pete (@baldyrunner) reported 13 minutes ago from Bristol, England

  Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

• 
  Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported 19 minutes ago from St. Julians, Wales

  @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

• 
  John Crabtree (@jocra14) reported 19 minutes ago from Clevedon, England

  @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

• 
  Darren Little (@Npteggchaser) reported 20 minutes ago from Victoria, Wales

  @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

• 
  Jonathan Holmes (@JHolmesEsq) reported 22 minutes ago from Bristol, England

  @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 23 minutes ago from Bristol, England

  The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

• 
  WPTuts (@WPTutz) reported 25 minutes ago from Pontypool, Wales

  @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

• 
  Leon Ip (@ippyfuzion) reported 26 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 27 minutes ago from Bristol, England

  @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

• 
  John Crabtree (@jocra14) reported 27 minutes ago from Clevedon, England

  @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

• 
  Katherine Thomasset (@Kaththomasset) reported 29 minutes ago from Bristol, England

  .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 36 minutes ago from Bristol, England

  I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

• 
  Mike (@Mikey___Smith) reported 37 minutes ago from Bristol, England

  @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

• 
  melodiouscode (@melodiouscode) reported 41 minutes ago from Bristol, England

  Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

• 
  Emma Shepherd (@partyfairy) reported 42 minutes ago from Alveston, England

  @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

• 
  Sarah (@sarahcliftonsc) reported 47 minutes ago from Kingswood, England

  @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

• 
  Dai Williams (@Dai_ssrs) reported 48 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 56 minutes ago from Pontnewydd, Wales

  @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 58 minutes ago from Bristol, England

  So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nina Patel (@NinaPtel) reported 3 minutes ago

  @bt_uk our broadband has been down since yesterday afternoon in Kingston area. When will it be fixed?

• 
  Thanos was right (@projectmoggy) reported 6 minutes ago

  @bt_uk is there a problem in the WV11 area with broadband?

• 
  Siobhan Mcgillian (@SiobhanMcgillia) reported 7 minutes ago

  @bt_uk help broadbands not working done all the usual stuff to rectify it

• 
  ContinuallyResting 💙 #LongCovid #StopRestPace (@angie_roo2) reported 9 minutes ago

  @bt_uk Bt Internet not responding in TR16 area. Is this a known problem?

• 
  Cha3 W33ks (@CW33ks) reported 10 minutes ago

  Just cancelled my @skytv and broadband cause it’s **** and expensive for the awful service we receive. Adios Amigo. 👋 @bt_uk can’t wait to meet you

• 
  Algar Goredema-Braid (@AILAHT0909) reported 12 minutes ago

  Day 7 and the BT Broadband outage is still not fixed by @bt_uk The text message yesterday was to make it look it’s a recurring fault when in actuality it has not been fixed since the outage at 10:34 Sat 15-Oct-2022. Appalling Great inconvenience & cost

• 
  David Daniels (@DavidDaniels90) reported 13 minutes ago

  @bt_uk Will do. Thanks again. Please do keep looking into upgrading these terrible mini hubs though. In this day and age they should be able to provide full 4g speeds even with lower signal levels like a phone can.

• 
  Joe Kearney 🐝 (@joekearney96) reported 19 minutes ago

  @bt_uk No not really, I rang up about the date change and they managed to change it back, they have now changed it yet again. This is going to cause massive problems for me as I work from home. Really dissapointed with the service

• 
  lewisbryant (@lewisbr07242393) reported 22 minutes ago

  @bt_uk I’ve just upgraded to full fibre and got my 12 months free game pass email so I went to activate it and it only gave me an option for 1 month when it should be 12 months can you help

• 
  Christopher Fox 🇺🇦 (@fantasticdrfox) reported 25 minutes ago

  @bt_uk My broadband connection went down yesterday morning and you say it won’t be fixed until next Tuesday? How is this possible in 2022? #digitalbritain #nonsense