BT (British Telecom)

BT (British Telecom) Outage Report in Broadway, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Broadway, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Broadway, Somerset, England 01/16/2026 04:45

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broadway, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Taunton, Chard and Ilminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomTaunton Phone
United KingdomChard Internet
United KingdomIlminster Wi-fi
United KingdomTaunton Internet
United KingdomCrewkerne E-mail
United KingdomTaunton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Broadway, England

Latest outage, problems and issue reports in Broadway and nearby locations:

  • k8e2002 katy Escott (@k8e2002) reported from Pitminster, England

    @bt_uk Another engineer sent today. An internal engineer, so couldn't help with the mess of wires outside the property! I now have to try and get through and arrange another appointment because your call handlers can't do their job correctly 😡

  • SpeechlyK Kris Speechly (@SpeechlyK) reported from Taunton, England

    Customer service from @BTCare was brilliant 👏🏻

  • sabaone Sabina Ahmed (@sabaone) reported from Taunton, England

    @michael_taggart @BTCare Good luck with that , I only had BT once for few months and will never again. Their customer service is just non existent

  • steveprentice Steve Prentice | SWB (@steveprentice) reported from Taunton, England

    @nicholasjmorgan @btsport Hehe, living in the sticks probably doesn’t help. 😉

  • 25hazydayz Hazel Layzell (@25hazydayz) reported from Honiton, England

    @ExeterChiefs @Harlequins @premrugby @SandyParkExeter @btsport @BBCDevon Good luck 🍀 and go hard @ExeterChiefs I’ll be throwing down a few tomahawk chops from home @BigChiefExeter Windy Park 🌬🌬🌬 will certainly live up to its name today 🤗

  • jamesdalegend5 James (@jamesdalegend5) reported from Monkton Heathfield, England

    @bt_uk buy an upgrade for extra money each month, WiFi’s still shit. Buy some wired adapters and they dont even work ****** brilliant

  • sabaone Sabina Ahmed (@sabaone) reported from Taunton, England

    @JrRushden @philskyross1962 @bt_uk I only had BT once for six months and vowed never ever to use them again, and that was some eight years ago, obviously nothing has changed. Hope your Mum gets connected soon

  • bergiebigboy Stephen Jewell (@bergiebigboy) reported from Taunton, England

    What a horrible commentary team @btsport . Posion Owen & Jenas.

  • jamesdalegend5 James (@jamesdalegend5) reported from Monkton Heathfield, England

    @bt_uk internet is awful

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

  • KieronStamp Kieron Stamp (@KieronStamp) reported from Taunton, England

    @bt_uk Is there an issue with your broadband in TA1 (Taunton). My broadband keeps dropping out.

  • sueBeale13 sue Beale (@sueBeale13) reported from Taunton, England

    @bt_uk As if they do not charge enough also another company making vast profits, l have always been with BT never ever changed. Do they respect this? No they have just emailed me tovsayvorices going up. Time for a change. Retweet if you agree.

  • Baz1050 Sam (@Baz1050) reported from Taunton, England

    Think I’ll have to cancel my one luxury now @BTCare I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • SpeechlyK Kris Speechly (@SpeechlyK) reported from Taunton, England

    Customer service from @bt_uk today was brilliant 👏🏻

  • steveprentice Steve Prentice | SWB (@steveprentice) reported from Taunton, England

    Like everyone else (it seems) on Twitter @btsport stream is totally pants, keeps dumping us out or reverting to crap quality. Not a great advert for trying to sell it, I’ll not be buying. BT, you’re a national carrier for goodness sake, give it more bandwidth you tight asses.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WillHaynesChan Will (@WillHaynesChan) reported

    @BTCare Please can you help. My fiancée has been on the phone to your customer services 7 times wasting time trying to sort out our billing issues of @bt_uk making. This is becoming a nightmare

  • Snake3yes Kev S (@Snake3yes) reported

    @bt_uk No BT I am not renewing my contract with you and paying more for a 300mb service that's only 50mb faster than what I have when you are offering new customers a 900mb service for less than I currently pay. How about you treat existing customers fairly for a change?

  • RyanInglis180 Ryan Inglis (@RyanInglis180) reported

    @bt_uk I rang up but they advised they can’t tell me until my service goes live and apparently I get billed 8 days after that and the direct debit will go out a further 8 days after that so I have a rough idea

  • GjamieJ G (@GjamieJ) reported

    @btsport hi, I keep getting error code ID153 when trying to log in. Help!

  • PlumberGarry Garry Plumber (@PlumberGarry) reported

    @bt_uk service is appalling and no broadband

  • itsellz_ Ellz (@itsellz_) reported

    @bt_uk you guys actually have the WORST internet service and customer service in the UK kmt

  • robhilt84 Rob (@robhilt84) reported

    @bt_uk was told you were sending me out a wifi booster disk.Never arrived.Rang up and i was told it was never ordered.I was then told i was being transferred to someone who would get one sent out to me and was cut off.After spending 25mins trying to get through again i gave up💩

  • p80owl pat ocallaghan (@p80owl) reported

    @MarcAllera @bt_uk @EE 4 hours over 2 days. 5 different departments. No managers at work apparently. Admitted being sold a service you cannot provide. Was told you can leave if you want to? Great service!!

  • alpha_waves alphawaves (@alpha_waves) reported

    @bt_uk Waited in for an engineer between 1-6 for noone to turn up. Spent 52 mins in a queue to be told the appointment was cancelled and my order for fibre delayed. My partner and I both lost half a days pay waiting in and u cannae be arsed to let us know. Piss poor attitude.

  • SolangeHec SoloH (@SolangeHec) reported

    @bt_uk waiting to hear back from your digi help desk as we have had no connection since around 8am this morning. Any issues in the SE13 area? Very much an inconvenience for all work plans and calls.