BT (British Telecom) Outage Report in Beenham, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Beenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Beenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Beenham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Basingstoke, Thatcham and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Basingstoke |
||
| Reading |
Internet | |
| Thatcham |
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| Basingstoke |
Community Discussion
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BT (British Telecom) Issues Reports Near Beenham, England
Latest outage, problems and issue reports in Beenham and nearby locations:
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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caoimhe byrne-hansen
(@Caoimhe88Byrne) reported
from
Reading, England
@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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julien cazenave
(@belhysys) reported
from
Wantage, England
@bt_uk cold calling at 7:30 on Saturday... and she put the phone down when you say "I don t think a sale call at 7:30 is acceptable " How can I put a formal complaint in
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Bren
(@bft9) reported
from
Reading, England
@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Engel
(@Engel73819340) reported
@bt_uk Order: VOL013-575674270254 . Placed 7th of April !!!! Still unfilfilled. Shameful ! Do something to fix this. Enough of promises and missed dates!. This is gross incompetence.
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Steven Brown
(@Steviebrowne) reported
@bt_uk you literally ***** up every step of installing a bt box and aerial including messing around with “package” now you messed up the returns of your equipment. You sure could not arrange a piss up in a brewery. Hang your heads in shame. 💩
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beth
(@beth61677828) reported
@btsport good morning, today a reoccurring payment of £25 came out for my BT sports pass. I thought I had cancelled it but clearly not. It will not be used at all this month as was a complete mistake. Is there absolutely any chance of a refund if you cancel it today?
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Geraint Davies
(@grdavies01) reported
@bt_uk That’s what we agreed last night, have no issue with that. Let’s hope this 3rd *** doesn’t go faulty too and won’t need an engineer the
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Ankit Grover
(@ankitgrover4) reported
@bt_uk why leaving experience so frustrating? The only mode to cancel is by calling you & there's indefinite wait. Why no webchat/email option made available to the customer? Somehow got connected & the agent disconnected the call. Please help, my contract expires Feb 18,2022.
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Tim
(@Tim_Kendall13) reported
@bt_uk Why is my loyalty not rewarded when moving house? Been a broadband customer for years always had top package available, then I move to higher band area and told no you have to pay full price which is nearly 40% more than new customers or pay up contract length.. poor effort.
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Sonia Draper
(@SoniaDraper6) reported
@bt_uk Can you let me know if there are any Broadband Issues in the SS14 area? My wi fi had been slow for weeks now but it’s been dropping and losing connection all morning and im trying to work from home.
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Kim Brown
(@kimboFX) reported
@bt_uk Hello! I've had an issue where you've been overcharging me since August, Ive been told on 5 separate occasions the issue had been fixed and given a refund at one point.. Yet I'm still overpaying? Its like screaming at a brick wall at this point? What gives?
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Mick Holds the Line
(@Mickandhismusic) reported
@bt_uk just had an awful customer experience with BT. I was disconnected on Day 1 after the Christmas break! Direct didn’t go through over Christmas and given no time to sort it out when banks opened. No notice given of cut off- no text,emails. No empathy at all here from BT.0/10
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Bimble
(@annecoombs) reported
@bt_uk why on earth does it take until Saturday this week to reinstate our broadband service? We moved to sky for exactly reasons like this....always issues with BT broadband since living here (RG8), working from home, elderly relative who needs connection also.....unreal!