EE Outage Report in Willington, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Willington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Willington, County Durham, England
The most recent EE outage reports came from the following cities: Newton Aycliffe, Barnard Castle and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Internet | |
| Chester-le-Street |
Internet | |
| Durham |
Phone | |
| Darlington |
Phone | |
| Darlington |
Phone | |
| Newton Aycliffe |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Willington, England
Latest outage, problems and issue reports in Willington and nearby locations:
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Austen
(@KateAusten8) reported
@EE for some reason I can’t make calls from my phone but I have full signal. Is the service down?
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The Guy
(@LPage88) reported
@EE my network coverage is non existent, the phone is useless and I'm paying alot of money for this service. I'm really unhappy and wish to get this resolved asap
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BumbleGoth 🐝🦇
(@bumblegoth) reported
Gah! Keep missing important phone calls due very bad signal where I live. I do ask people to call my landline but they never do. @EE do you offer WiFi calling? Someone told me about it, but i didn't know it was a thing. Would be very handy if you did.
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Juan Alvarez
(@johncharles2024) reported
@EE 34 days i order my ultra watch , and have recieved nothing yet money was taken in seconds on pre order , still waiting ,is to late to cancel the order , i dont really wanted anymore i can get less than 24 horas in john lewis
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missavo
(@missavojellybe1) reported
@EE how come you don’t take into consideration Royal Mail strikes? I have an engineer coming on Friday and Royal Mail just said that my parcel from EE will not be delivered on time. I booked the service 3 w ago, surely you could have send it earlier!
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Paddy R
(@paddyr650) reported
from
Belfast, Northern Ireland
I've just been told that @EE is not going to fix the broken mast near my home until the end of November. The end of bloomin' November! I really hope that this is a joke as it's already been broken for over 2 weeks! Surely @EE that time frame isn't correct. What am I paying for?
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Shaan
(@APrashant20) reported
@EE is this the best you can do? I think the agent was trying to explain that if you run out of Data. So are unable to send and receive imessages without WiFi Then the message is converted into an MMS message and sent over the network. This is where charges are added for MMS,
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Sam Man
(@SamMan50945347) reported
@EE why is it impossible to get thru to your customer services without waiting hours on hold????? It never used to be so bad!!!!!
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FDSPJ
(@ShayanPJ) reported
@EE Your company has had my phone for 58 days. They have made me waste approximately 20 hours of my time on phone calls and going in store. The level of customer service specifically at your store has been terrible. I'm bored and tired of this situation, can you please help me.
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Keiran Frame
(@KeiranFrame) reported
@EE once again EE strike again telling a load of lies to the Ombudsmen. Leaving the end consumer in the worst way. All EE care about is profit in their company. No care for any consumer. Never use them if you can avoid, as they put you in fake contracts