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EE Outage Report in Willington, County Durham, England

Why is my EE service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Willington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Willington, England

The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Stanley, Consett, Durham, and Newton Aycliffe.

CityProblem TypeReport Time
Crook TV 8 days ago
Chester-le-Street E-mail 11 days ago
Stanley Internet 1 month ago
Consett Total Blackout 1 month ago
Durham Internet 2 months ago
Newton Aycliffe Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • Churchill59
    Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England

    @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

  • FirbyJ_
    Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • tongey93
    Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • WolsinghamEarl
    TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • luke_mxnt
    Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • chrisfruss
    Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • Paula_H25
    paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • pdt9080
    Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • KevinGreaves20
    Kevin Greaves (@KevinGreaves20) reported from Barnard Castle, England

    @EE My network doesn't support MMS. Here is the WhatsApp screenshot.

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • eddygraham39
    Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • petekilty
    pete kilty❗ (@petekilty) reported from Consett, England

    @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • wjc_14
    Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • danny_sumner085
    Danny (@danny_sumner085) reported

    Advise to all, don’t get a contract with @EE charging me a ******* arm and a leg and it’s bloody impossible to get through to customer service

  • Shaggy12141165
    mastermanipulator (@Shaggy12141165) reported

    @EE Any chance of an update as to when the service issues are getting fixed? It’s been going on all day and my broadband is still not connecting

  • mrfox83
    Kofi Boateng ADI (@mrfox83) reported

    @EE I do hope this service outage, which has caused me a large inconvenience, is reflected in my next bill

  • ainnamani
    Anthony Nnamani (@ainnamani) reported

    If the inflation index as at today is 10.03, why is @EE increasing there bill by 14.4%, citing (CPI) as there reason, why is it that we pay the most to these companies and they give us an epileptic service, @EE do we expect a reduction when inflation goes down

  • tlouis0862
    Tony Louis (@tlouis0862) reported

    @EE The reason I have not sent the message via a DM is all should know what EE think of its customers, it was explained to me that my contract accommodates this increase so there is nothing I can do about it. My complaint id:19958886

  • lisaamercer22
    LisaMercer (@lisaamercer22) reported

    @mrandmrslast @EE Isn’t it disgusting! Adding the 10.5% inflation on when no one has had this inflation reflected in any wages! £120 extra a year! They can **** off tbh. Sick of it all.

  • no_angel_paula
    💋paula 1st & 2nd & booster (@no_angel_paula) reported

    @EE my internet keeps going off / on I have messaged you please help

  • KirbyDavidW
    David Kirby (He/Him) (@KirbyDavidW) reported

    Does my service improve? No. Do I still have to wait an hour to get through to customer service? Yes. @EE should be ashamed of themselves. As should every other organisation increasing their prices. And Ofcom for allowing it to happen. A shambles.

  • spizzicina
    Tim Wilson49 (@spizzicina) reported

    @EE I am still waiting for my issue to be solved. 4 different levels of technical help snd not one can solve the issue. Not impressed

  • tlouis0862
    Tony Louis (@tlouis0862) reported

    @EE So the 20-minute phone call I had before sending this tweet explaining that the 14.4% increase takes me above the amount I can afford to pay monthly with a reply of 'it's not only you Tony everyone gets the increase with no offer of help at all!