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EE Outage Report in Willington, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Willington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Willington, England

The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Stanley, Consett, Durham, and Newton Aycliffe.

CityProblem TypeReport Time
Crook TV 6 days ago
Chester-le-Street E-mail 9 days ago
Stanley Internet 1 month ago
Consett Total Blackout 1 month ago
Durham Internet 1 month ago
Newton Aycliffe Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • WolsinghamEarl
    TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • GYSOT3Richard
    Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • chrisfruss
    Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • tongey93
    Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • BenJohnElliott
    Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • pdt9080
    Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • lcrawford1983
    Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • MichaelChapmanJ
    Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • RachelLBriggs
    Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • Paula_H25
    paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • eddygraham39
    Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Costa_Gravaris
    DaftVader (@Costa_Gravaris) reported

    @EE Seems as though it's all back now. Spoke to customer service who mentioned it was being worked on. So all good. Thanks.

  • KhaalidGrantbel
    Khaalid-B (@KhaalidGrantbel) reported

    @nat90HJ @EE @EE I’m really annoyed with the way you’ve treated a loyal customer that’s been with you for years don’t even try and come with contact customer service cause that’s not not I hope after his contract is done he leaves use man awful way to treat your customers

  • nullexception__
    Dave (@nullexception__) reported

    @EE Hi Jenny, thanks for the response. I’ve just tried that and I’m still having the same problem.

  • _RACHELANTHONY
    Rachel Anthony (@_RACHELANTHONY) reported

    I swear I will never leave @EE consistently people like Kayleigh make the whole customer experience a breathe of fresh air, I mean that literally seeing as I have bloody Covid 😩

  • HamzahAkram786
    Ely for Eli (Rs Break) (@HamzahAkram786) reported

    @EE is your app down? Can't access it

  • Kinleyy_97
    Kinleyyyy (@Kinleyy_97) reported

    @EE your network is shocking in Edinburgh. Calls are impossible. Everyone I ring complains about the signal.

  • racenclassic
    tony pinder (@racenclassic) reported

    @EE Android, it was affecting both phones and the tablet. Working now. We only updated 2nd Dec, had to update again today to use the app and then the errors started once updated.

  • eviepevielem0n
    Evie (@eviepevielem0n) reported

    @EE ARGH! I was missold a new contract yesterday & was advised the only thing to do was do a return & revert back to my old contract. Been on phone to returns for over half an hour which is costing me for call and for roaming. I’ve been a customer for over 6yrs i feel so let down

  • SOAMER
    Sir Richard b-h-Soame 13th BT (@SOAMER) reported

    @ee you expect customers to pay for 100% working network but when you have had problems with connecting to the network and you can’t even when with full4or 5 g signal @ee doesn’t bother fixing gives excuses they cannot be the number1 network in the uk #rubbish #ee

  • mikeybateman
    Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.