EE Outage Report in Willington, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Willington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Willington, County Durham, England
The most recent EE outage reports came from the following cities: Darlington, Stanley, Consett, Durham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Stanley |
Internet | |
| Consett |
Total Blackout | |
| Durham |
Internet | |
| Newton Aycliffe |
Phone | |
| Newton Aycliffe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Willington, England
Latest outage, problems and issue reports in Willington and nearby locations:
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Clark Freeman
(@Clarkyminarky) reported
@maryyasmine @EE No exaggeration its been going on for years and when its down its down for at least 6 hours. Never known a website like it. When it is working try using the 'Your update date' link...Nothing works ..and yes i have incurred fees because of this as well.
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Alex Roman
(@AlexRom05429920) reported
@EE I've just moved house, I have no WiFi and my phone is all I have to rely on. In the middle of a degree and can't access emails or submit work. Terrible service currently being provided. Thank you for your reply! It just doesn't work, it just says 'pending' until it times out 😔
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craig
(@craig85176453) reported
@EE Would like to make a complaint who do I talk to please
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Luke Gamble
(@Luke_Gamble) reported
@EE Have the worst website on the planet! Fact!
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From Hastings
(@from_hastings) reported
So the mighty @EE are so stupid that they have cut both mine and my wife’s SIM cards off, before our upgraded ones arrive! They also don’t know when that will be. So working from home with no mobile, wife out working with no mobile. What an absolutely stupid system @Ofcom
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Shak-Attack
(@shax189) reported
Love @EE but network has been awful last few days. When will it be sorted?
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Peter Brookes
(@PeterDBrookes) reported
@EE How do I set up anonymous call refection on my EE landline? I do +227# but the response I get is that the feature is not available. Your website is useless and doesn't allow me to "Contact Us" as it just diverts me to help screens that tell me to do what I am doing!!!
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Nikki (نيكي)
(@nikkihabbal) reported
@EE I'm deaf and don't hear on the phone. I have tried the messaging service via 150 and it takes me to the site which just says under maintenance
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lookafteryourhealth
(@jonnyfragrance) reported
@EE I’ve now changed networks due to the Incompetence of the EE customer service
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KayTeaNuisance
(@idutamoad) reported
@OliverP49984304 @EE @khjnr87 Yeah soon as this contacts over, never EE again Their prices/ offers are easily beaten, customer service has driven me crazy too