EE

EE Outage Report in Willington, County Durham, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Willington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Willington, County Durham, England 10/20/2025 05:10

October 20: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Willington, County Durham, England

The most recent EE outage reports came from the following cities: Barnard Castle, Chester-le-Street, Durham, Darlington and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Internet
United KingdomDurham Phone
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomNewton Aycliffe Total Blackout
United KingdomDarlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • WolsinghamEarl TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @EE any news on this - there is still no service in Newquay!

  • StourbridgeMC Stourbridge MC (@StourbridgeMC) reported

    @EE absolutely shocking signal for the last few days at DY8 1JN. Struggling to make basic calls on 4G, 5G or even WiFi. Any ideas please? Using Samsing Galaxy s20+ (and have been for a year without issue)...

  • pompeyhedge ed francis (@pompeyhedge) reported

    @rajguru16 @VodafoneUK I've had exactly the same problem with 5G. And Vodafone have limited my 4G speed to a completely unusable 1mbps. Seriously had enough now. £100 a month to @EE soon.

  • _ConnorM Connor McLaughlin (@_ConnorM) reported

    @EE is your payment system down? Tried paying my bill on the app and through 150 both didn’t work. Tried two different cards aswell

  • MoCryptnerd Mo (@MoCryptnerd) reported

    @EE I think maybe you should just refurbish phones properly in the first place so you stop losing customers. Actual joke of a customer service team.

  • MariaBurgundy Maria Burgundy (@MariaBurgundy) reported

    @EE poor Internet connection for days, keep turning router on and off..... Then you expect me to pay for the privalige of texting you!!!!!

  • EverythingC64 Everything C64 (@EverythingC64) reported

    @EE Hi, I have already done this a few days ago. I was told by a member of your staff that there was a problem in my area but it's now fixed.

  • Steff04396628 Steff (@Steff04396628) reported

    @EE how do I cancel my broadband? I can’t find anything on your website to do so.

  • JustMeChristo Christopher Whitwell (@JustMeChristo) reported

    @EE the worst internet company I have ever been with!! Can't do anything right with the billings now going to be struggling because they can't sort out the credit they was suppose to put on! Well done @EE never again

  • EverythingC64 Everything C64 (@EverythingC64) reported

    @EE Hi, it's 4G. Did contact your staff a few days ago and I have already turned the router on / off and tried everything else possible. Unfortunately It's a problem with EE, not my equipment. Thanks for your reply.