EE

EE Outage Report in Willington, County Durham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Willington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Willington, County Durham, England 01/17/2026 13:00

January 17: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Willington, County Durham, England

The most recent EE outage reports came from the following cities: Darlington and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomDarlington Internet
United KingdomDarlington Phone
United KingdomBishop Auckland Phone
United KingdomNewton Aycliffe Internet
United KingdomChester-le-Street Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • WolsinghamEarl TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mazzzzz20547835 Big Seth (@Mazzzzz20547835) reported

    @EE Hi Sarah. That’s all good. I know apple are having issues the now. Just glad to hear they haven’t discontinued them with you. I’ll keep my ears and eyes peeled !!

  • belfastroadster Jonny Clark (@BelfastRoadster@birds.town) (@belfastroadster) reported

    @EE Never mind - panic over. Any reason for that #outage?

  • JAZMAN420 JM420 (@JAZMAN420) reported

    @EE can't believe I'm being threatened with a charge unless i cancel my contract the exact day the contract ends. I just don't want to renew as prices are crazy Absolutely appalling #justcancelmycontract

  • Hymsy1 Ben Hyams (@Hymsy1) reported

    @EE hello please help me to cancel my BT Sport subscription with you

  • mezzocheryl Cheryl Forbes (@mezzocheryl) reported

    @ruthkellas @EE @DPDgroup_news That’s terrible, Ruth!

  • samdowler Sam Dowler (@samdowler) reported

    @EE Wow. Just received possibly the worst customer service in all my many years on EE. Not only was I not told about ‘extra charges’ on my bill, they weren’t on the itemisation and the man at 150 was just incredibly rude and patronising to me on the phone. Am in shock!

  • frankyjharte Franky Harte (@frankyjharte) reported

    @JamesUpsher @EE @Roman1st_ Hey 👋 Are you using ESIM or regular? I’ve been onto tech support on the phone last night who reset everything but I still have the same problem. I’m on ESIM, and that the only thing I’ve changed since the new phone so wondering if it’s that.

  • washgomb Chikandamina, CFA (@washgomb) reported

    @EE I have been a loyal customer for over 10 years but I am disappointed with the way my complaint is being dealt with. Complaint Ref 19596519 refers. My package was changed when I upgraded my mobile recently and now I am being charged for calls that were historically in my pack

  • squawkbox Will. (@squawkbox) reported

    @EE The LTE service in some of the Glasgow subway stations appears not to be working recently. E.g. no signal at St Georges Cross and Cowcaddens. This is an ESN network. How can I report this and who do I report this to? (Hillhead and Kelvinbridge appear fine).

  • khokhar_adii Adeel Khokhar (@khokhar_adii) reported

    @EE It’s been resolved but I am still waiting for my complaint resolution