1. Home
  2. Companies
  3. EE
  4. Willington, England
EE

EE Outage Report in Willington, County Durham, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Willington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Willington, England

The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Stanley, Consett, Durham, and Newton Aycliffe.

CityProblem TypeReport Time
Crook TV 6 days ago
Chester-le-Street E-mail 10 days ago
Stanley Internet 1 month ago
Consett Total Blackout 1 month ago
Durham Internet 2 months ago
Newton Aycliffe Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • FirbyJ_
    Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • RachelLBriggs
    Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • WolsinghamEarl
    TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • pdt9080
    Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • tongey93
    Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • eddygraham39
    Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • chrisfruss
    Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • Paula_H25
    paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • wjc_14
    Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • lcrawford1983
    Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanstv001
    Ryan Neil (@ryanstv001) reported

    @tescomobile @EE Have hiked my price AGAIN this happens every year and they say it’s for improvements but my service never improves, I won’t be sticking around

  • TheNutronic
    Nutronic (@TheNutronic) reported

    @tescomobile Every network, especially mine at @EE. I might move from them actually this year, even though they've offered me a free and early upgrade.

  • SwarveStudios
    SwarveStudios (@SwarveStudios) reported

    @tescomobile @EE -its like mcdonalds saying our burgers contain 100% british beef, it almost sounds like theyre saying their burgers are 100% beef, no, the beef that is contained is british, albeit in a very small percentage of the burgers content. EE was terrible, i was contract-stuck. - - -

  • SwarveStudios
    SwarveStudios (@SwarveStudios) reported

    @AEWMike @tescomobile @EE Go with tesco. I was with them 4 years, switched to ee and regretted it, as soon as my 2 year contract ended i went straight back to tesco. O2 network is the best (which tesco is on). Plus tesco are very fair, have customer-friendly policies/systems and do not extort you for data

  • Matthew_JC
    Matthew (@Matthew_JC) reported

    @tescomobile Sadly Tesco Mobile uses the @O2 network, which is pretty poo compared to @EE. EE is expensive, but you tend to get what you pay for.

  • xJFCHx
    Jax (@xJFCHx) reported

    @EE @mattyhighamZA Worst phone company out there!

  • LuSchmoo
    Lu (@LuSchmoo) reported

    @thinkovation @EE No problem. Also, you don’t need to follow me as I personally don’t know you, I was just chipping in as I saw a photo description on that post.

  • Crakey_Snr
    Mark Crake (@Crakey_Snr) reported

    @EE is there an outage or drop in signal strength in Ex38/EX22 areas as our 4gee hub broadband has crashed and the mobile@strength is down to 4mbps 😩

  • NickEll71142327
    Nick Ellis (@NickEll71142327) reported

    @Cashamusic @EE 3 signal is rubbish. 02 hands down for me. I'm with ee but my contract runs out shortly and can't wait to get away from them.

  • ffs3411
    Sam (@ffs3411) reported

    @AEWMike @tescomobile @EE I left EE after being with them for years, awful customer service and they don't look after loyal customers