EE Outage Report in Willington, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Willington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Willington, County Durham, England
The most recent EE outage reports came from the following cities: Stanley, Consett, Durham, Newton Aycliffe and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stanley |
Internet | |
| Consett |
Total Blackout | |
| Durham |
Internet | |
| Newton Aycliffe |
Phone | |
| Newton Aycliffe |
Phone | |
| Darlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Willington, England
Latest outage, problems and issue reports in Willington and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Owen Jones 🏴🇪🇺
(@Owenlljones) reported
@EE I’ve spoken to your tech support and they’ve escalated for review. Regardless, we’ve decided to leave EE 4G and move to a fibre connection for the reliable stability.
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Duer_80z
(@80zDuer) reported
@JamesH4ll @EE I agree. I took out a 24mth plan in October. £67 per month (it’s never under £70 but that’s another story). It’s going up £10. I’ll be paying best part of £80 a month. Yes I didn’t read the small print but who does. Never had this with any other provider - and I used them all
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AC
(@byeflop) reported
@EE i ordered a sim only plan last wednesday and still have not received it. I got the order confirmation the same day but have not heard anything since. I tried to get in touch but no one can tell me an update? frustrating as I am without service for over a week now
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Owen Powell
(@Magpie549) reported
@EE hi, I’ve woken up with no connection and my phone is saying 3G? This morning any help?
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Sam Schwartz 🏴
(@samschwartz95) reported
from
Kilgetty, Wales
@EE another day of no signal 3 days in a row this has been having for
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Vicki Moffat
(@VickiConway) reported
@EE @iancoulsonmedia Nobody is going to be able to afford it so why not scale down that and not cripple your customers with outrageous hikes - you’ve increased the cost of 2 handsets and an iPad for me after I purchased them because of this system you have - egregious!
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☀Ange☀️
(@vannerbird) reported
@EE Have looked on your website for the number for customer services for broadband, for renewals. Unless I’m looking in the wrong place it doesn’t seem to be there. Could you give me a number to contact customer service please.
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isabel aimee
(@isabelaimee) reported
@EE despite paying through the nose for your service and you are increasing by over £4 each month your service KEEPS dropping out. All the time! Appalling. I want a refund!
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Nelsy Tubes - 💕🇺🇦 😻😘
(@AshleyButterfi5) reported
@EE Appalling Customer Service- network coverage poor - increasing our bills - do not go with this company people - also watch out for extra charges - complain to The Ombudsman I have 😤
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BadBatchYNWA
(@BadBatchYNWA) reported
@TruckerBaron @EE This ‘up front’ garbage they keep spouting will just encourage customers to leave even more! Mine is apparently going up 15% ‘in line with inflation!’ #Bullshit