EE Outage Report in Willington, County Durham, England

Problems in the last 24 hours in Willington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Willington, England

The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Stanley, Consett, Durham, and Newton Aycliffe.

City	Problem Type	Report Time
Crook	TV	9 days ago
Chester-le-Street	E-mail	12 days ago
Stanley	Internet	1 month ago
Consett	Total Blackout	2 months ago
Durham	Internet	2 months ago
Newton Aycliffe	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

• 
  Ben Elliott (@BenJohnElliott) reported 1 minute ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  Andrew Tonge (@tongey93) reported 6 minutes ago from Bishop Auckland, England

  @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

• 
  Marc Johnson (@marc3374) reported 8 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  paula hudson (@Paula_H25) reported 11 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  John Adams (@Johnad25) reported 12 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Marc Johnson (@marc3374) reported 15 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  Josh Stephenson (@jstep__) reported 22 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  John Adams (@Johnad25) reported 23 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  John Adams (@Johnad25) reported 25 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Eddy39 (@eddygraham39) reported 33 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Lord Paul Thomas (@pdt9080) reported 40 minutes ago from Bishop Auckland, England

  @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

• 
  TheGingerDigest (@DougJBacon) reported 42 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 48 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  David Bailey (@Bailz84) reported 48 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Michael Young (@micky9nufc) reported 49 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Chris Russ (@chrisfruss) reported 49 minutes ago from Spennymoor, England

  MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

• 
  Laura Crawford (@lcrawford1983) reported 50 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  TheGingerDigest (@DougJBacon) reported 56 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Rachel Briggs (@RachelLBriggs) reported 58 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Richard Perry (@GYSOT3Richard) reported 60 minutes ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KatM_* (@KatM62260735) reported 6 minutes ago

  @EE currently on day 5 of no network. Are there issues in SE London coverage?! Completely unable to use my phone as soon as I leave my house and the wifi

• 
  Huw Morris (@HuwRMorris) reported 7 minutes ago

  Absolutely disgusted with the service received by @ee over a mistake they have made, only for their 'customer care' team to stop replying to me. You've lost a customer of 10+ years for good.

• 
  Chris Legge (@chrislegge99) reported 7 minutes ago

  @EE just placed an order online, made the payment and website crashed, money has been taken but no confirmation… help!!

• 
  Andrew (@eggsinasquare) reported 10 minutes ago

  @Capt_tuBBymAN @EE I was championing this idea several years ago at Narnia (CTC) - do all the computing in the cloud, give all the ATCOs iPAD Pro and Google glasses and close down all the expensive Centres. My other idea was double decker runways at Heathrow to increase capacity 👻

• 
  Huw Morris (@HuwRMorris) reported 10 minutes ago

  @EE The issue is that no one made me aware that you closed at 4pm, instead you just stop replying mid conversation without resolving any of my technical issues. Issues that you have cause and still haven't rectified! #jokers

• 
  Sara Nisbet (@sezzle1974) reported 10 minutes ago

  @EE It was 08000790103 no he never got through so has sent a cancellation form by email now so waiting on response.

• 
  BabyBratLuna🖤 (@MiniYin1991) reported 11 minutes ago

  @EE signal so bad I can't phone nhs 24 very good

• 
  Dan Phelps (@DaddyDan8) reported 17 minutes ago

  @EE Hi, can you advise when your stores will start selling iPhones unlocked to any network, as per the OFCOM regulations please. I want to run a new iPhone on a dual SIM with a personal EE and Three for work as they cannot give me an answer in store

• 
  FMAcidphire21 (@FMAcidphire2185) reported 18 minutes ago

  @EE OK sim arrived its been in my phone since yesterday still just says "emergency calls only" is it because I provided my pac code when I ordered online and I'm waiting on it porting over? Or do I need to activate it first as the leaflet said it would be ready to go

• 
  Anne Smith (@Mrs_Smith12345) reported 22 minutes ago

  @EE - Was with EE for 2 years and had a great service, made a mistake and went to Sky. Asked EE to reconnect so why did EE open a new BT contract? I don’t want oversees call centres and the bad service BT provide, I asked for EE NOT BT. What’s going on?