EE Outage Report in Willington, County Durham, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Willington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Willington, England
The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Stanley, Consett, Durham, and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 2 days ago |
|
|
5 days ago | |
|
|
Internet | 1 month ago |
|
|
Total Blackout | 1 month ago |
|
|
Internet | 1 month ago |
|
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Willington, England
Latest outage, problems and issue reports in Willington and nearby locations:
-
-
Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@EE are you guys still working need help asap xx
-
Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
-
Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
-
Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
-
John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
-
ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
-
Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
-
Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
-
Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
-
-
paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
-
Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
-
Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
-
Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
-
John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Alistair Phillips (@Ali_Phillips01) reported@EE @BTCare It would help if you informed customers in advance of "upgrades" and what those upgrades are and how they will improve things, because very little changes in signal quality, so guessing it's actually only maintenance replacing crappy components....
-
HaFo (@HarryForbes7) reported@EE I'll DM you, but three separate people have been unable to help me so far. Online chat function, previous effort by Twitter, and somebody else after a webform complaint submission. None provided any help whatsoever.
-
... leave a message after the tone (@Nat_itsme_uk) reported@ee gone 5G with EE in SE1 speed is great but it’s so unstable … I’m rebooting router every 3 days atm … 😔 not good for the ££
-
slippersareon (@slippersareon) reported@EE help me. I can't login and you're verified emails are not coming through. I'm still getting charged and cannot login to cancel. Not happy!
-
ThatRebbecaGirl (@rebbeca_girl) reportedI think I have had more customer service as Asda self checkouts then the help @EE has given me over the last few days. Was over 5hours trying to resolve my issues with incoming calls and nothing.
-
romeo (@azherashraf1999) reported@EE when will the engineers have this issue fixed it’s been over 2-3 months come on seriously paying over £160 per month and still no resolution. I really want to get this issue resolved post code in my area eh54 8th
-
Andy Ovens (@OvensAndy) reported@EE down in Appleby (ca16) for at least 4 days now! Website still says fixed within 8 hours Any idea when it will be fixed?
-
The Jockeys Rest (@thejockeysrest) reported from Milton Keynes, EnglandDisgrace once again by @EE the phone signal around the Birmingham area is a joke. Then secondly you approach me about taking up a joint EE and BT broadband package and still charge me since March then I'm just told you will only refund me 6 months worth of the money you've
-
Sarah Tucker (@PonteRhino) reported@stepham10 @EE We've been having this issue with our businessmobiles for months. Phoned and told it'll be looked into but no one ever gets back to us and still doesn't work
-
Trotter’s Independent Trading (@lovely_jubbly1) reported@ee If it isn’t bad enough that some people have to suffer working in the ******** that is Wrexham why do you make us suffer from a phone signal here being so bad you barely ever get internet on phone? It’s worst I’ve ever seen in a town by far.