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EE Outage Report in Willington, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Willington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Willington, County Durham, England 11/27/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Willington, County Durham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe and Barnard Castle.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Internet
United KingdomChester-le-Street Internet
United KingdomDurham Phone
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomNewton Aycliffe Total Blackout

Community Discussion

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EE Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sindi_maa sindisiwe (@sindi_maa) reported

    @Stepheniemaciv3 @EE That’s what’s happening to me omggg. Wtf I’d going on

  • Happytoon Tony (@Happytoon) reported

    @EE 3rd attempt at 150 call (Wed 10:35 am) this time the call was disconnected after 17 min, "This office is now closed" ??? Try to call again 150, this time "the service is not available". Either all customer service agent are on holiday or something is going very badly wrong.

  • DanLGBT Danny (@DanLGBT) reported

    @EE ordered a new phone... but you've sent me the wrong type. Can't get through on your phones. Please help

  • dave28263 FTG (@dave28263) reported

    @kristen_lindop @EE Done the same to me my bills paid but I’m have no service and the apps not working

  • DebbieM_1961 DebbieM (@DebbieM_1961) reported

    When you spend 1.5 hours waiting for @ee to answer the phone, then as you take the mail in a bird craps on the letter you are holding and it's not yet 11am... you just know it's going to be a bad day!

  • nickjode1 nick jode (@nickjode1) reported

    @EE shocking service you give customers

  • PureSasori Pure Sasori (@PureSasori) reported

    @EE I’ve been overcharged by £239.89 and it was put as extra chargers when I had called them they hung up the phone genuinely disgusting customer service

  • SHUK_TV Shadow Hunters UK TV (@SHUK_TV) reported

    @EE what’s going on? I’ve made payment but my service has been suspended??? Trying to call through and saying temp unavailable and can’t contact online 😩😩😩 please can someone help me here x

  • bigcash1717 Schrutes (@bigcash1717) reported

    @EE trying to get a PAC code from you but you keep hanging up in ne when I call you... help !!!

  • PeteCompton1980 Pete Compton (@PeteCompton1980) reported

    @EE Hi there. Are you having phone line issues? Can’t get through to upgrades… being told the office is closed at 1045am?? Cheers