EE

EE Outage Report in Willington, County Durham, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Willington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Willington, County Durham, England 03/01/2026 23:05

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Willington, County Durham, England

The most recent EE outage reports came from the following cities: Stanley, Consett, Durham, Newton Aycliffe and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomStanley Internet
United KingdomConsett Total Blackout
United KingdomDurham Internet
United KingdomNewton Aycliffe Phone
United KingdomNewton Aycliffe Phone
United KingdomDarlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mikecoulter 🔲 Creative Director: Trained by BJ Fogg. (Handy.) (@mikecoulter) reported

    Dear @EE You just lost my business: Forever: 1. Your website made it too difficult to upgrade or do simple account stuff. 2. You telephone support is [ironically] useless. 3. The passive/aggressive 'please don't leave' call pissed me right off 4. Your Kevin Bacon ads are crap.

  • L29DAK Hold #713 (@L29DAK) reported

    Gotta wait 24hrs for service to resume on my new phone. Bummer. On another note, @EE you should give Kanika from Tech support live chat a raise. V helpful compared to the other two agents I spoke to 😬

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • X20rachel09X Rachel (@X20rachel09X) reported

    Anyone else's @EE app never work? Absolutely hate it!! 😫

  • barrybarry85 barrybarry (@barrybarry85) reported

    @EE Yesterday afternoon the internet went off , I restarted the router and I came back but slow. I noticed the led on the router for the internet was blue all others were green. Speed tests were @5mbps. Before I went to bed it was 11-15. So still not good

  • claire26885 Claire Withani (@claire26885) reported

    @EE I had one call a couple of weeks ago but it cut out after 2 -3 words. Presumably not reception as Vodafone work phone is 100% reliable. Apparently people have been phoning over festive period and only getting voicemail.

  • alijmcc Ali M (@alijmcc) reported

    @LoosestThe @EE Nps if ever in doubt for these things login to the account - whether text or email don't use links always go to your app or the internet and logon directly to check xx

  • tinamstevens Tina Stevens (@tinamstevens) reported

    @EE trying to call, constantly on hold. Chat not working, my EE all over the place so can't manage my account there. Can you please get your act together as at the moment I am without data even though my dd had been paid 😠

  • MissMar12769930 Miss Marple (@MissMar12769930) reported

    @EE Except you don’t help. You lie, and patronise and blame Openreach, when Openreach tell us that YOU didn’t place the order for our broadband in time, hence the huge delay. Hence our kids can’t access online lessons. Disgraceful.

  • lisaspender1 Lisa Wright (@lisaspender1) reported

    @EE how long will phone signal be down in the Hd9 4 area ?