EE Outage Report in Willington, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Willington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Willington, County Durham, England
The most recent EE outage reports came from the following cities: Stanley, Consett, Durham, Newton Aycliffe and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Willington, England
Latest outage, problems and issue reports in Willington and nearby locations:
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dirt Reynolds
(@ndiggidy87) reported
@Dawntuckwell @EE Mine has been crap for the last couple days.
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Kayleigh Simpson
(@Kayl1988) reported
@EE my signal has been terrible for the past couple of weeks, can you please check what's going on? I can't make or receive calls as I just can't hear people when they call
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Liam Fitz 🇺🇦
(@liamfjournalist) reported
Not only this… he rang @EE & was told he had to call another number for returns. He did, and was told: “we can’t deal with this”. Got transferred only to be told “that department is closed”. An absolutely disgraceful service from #EE. He was completely mis-sold!
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Dan Hanes
(@dangersae) reported
@EE we’ve had zero signal in our area for 3 days. We also have our wifi with you via wireless router, with a 4g sim. So we have nothing. I haven’t been able to carry out any work at home, unable to send emails, unable to call customers. Writing this from the next village over.
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𝓂 𝒶 𝓎 𝒶 𝓇
(@brysatra) reported
@EE I'm within my 14 days cooling off period for my Sim Plan and want to cancel. Your company appears to be being deliberately obstructive in letting me speak to someone who can facilitate same. Do I need to contact Ofgem to help deal with this?
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Terry
(@Terry_LFC6) reported
@Tom_Sco90 @EE Yeh been with them around 15 years since I used to work for them, since bt bought them the prices have doubled on everything, with customer service being limited. I think I'll price around
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Marcelo Pedrosa
(@marceloapedrosa) reported
Hey @EE I am in Brazil and I can't register my sim card. Can u help?
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Nikki 🔸◾️🐺
(@nikkipowelly) reported
@EE Hey! Quick Q - I’ve just got to France and want to double check that my smart benefit is active. I keep getting texts saying I’m going to be charged £2 a day. I don’t wanna pay mega bucks, to use my data, at the end of the month because I’ve not done it right. Help?
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PECKHAM SEfifteen
(@PeckhamBusiness) reported
@speedchecker app reveals @EE SE15 area broadband/fibre NO longer connected to New Cross @BT telephone exchange BUT now to 'Maidenhead' in Berks! This was not expected nor your contract customers consulted on and is NOT satisfactory! PLEASE RESTORE TO PREVIOUS SERVICE ASAP!/2
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NomadRob
(@UpFeral) reported
@EE How about just provide the service you’re being paid for? Can you tell me if my broadband contract is up in a DM so I can start the leaving process