EE

EE Outage Report in Onllwyn, Neath Port Talbot, Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Onllwyn, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Onllwyn, Neath Port Talbot, Wales 11/25/2025 19:10

November 25: Problems at EE

EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Onllwyn, Neath Port Talbot, Wales

The most recent EE outage reports came from the following cities: Swansea, Porth, Maesteg, Ferndale, Aberdare, Pentre, Neath, Landore and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea TV
United KingdomPorth Wi-fi
United KingdomMaesteg Phone
United KingdomFerndale Phone
United KingdomPorth Internet
United KingdomAberdare Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Onllwyn, Wales

Latest outage, problems and issue reports in Onllwyn and nearby locations:

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • voteDC Gary Jones (@voteDC) reported

    @EE I want to check if your service is down in my area because I am getting no signal. In order to do that on your website I need to create an account, to create that account I require an authorisation text, which I can't get because I have no signal!

  • lagillam Lauren Gillam (@lagillam) reported

    @EE care to call back customers when your signal drops?

  • mjsimpsonfilms MJ Simpson (@mjsimpsonfilms) reported

    "My A-level results were terrible. All I got was a Kevin Bacon." "A Kevin Bacon? What's that?" "@EE."

  • SLeet73641 Iciclelolly (@SLeet73641) reported

    @KimAlexandraUK @bt_uk @EE I have experienced the same. Absolutely atrocious service and incorrect information from EE. Been a BT customer long time, got forced to EE and it is terribly appalling.

  • SLeet73641 Iciclelolly (@SLeet73641) reported

    @LydiaEmillen @EE Yup 2 and a half months dancing around incorrect advice from EE. 3 out of 5 work days each week no Internet. Job hunt interviews cancelled because of poor Internet. 😭The only thing EE is good at is taking a pile of money from your bank. Make sure you cancel DD and pay manually.

  • ZeNeX_74 ZeNeX (@ZeNeX_74) reported

    @EE Pay £5 a month credit for daughter, she still never seems to have calls to use. Need to move it onto my account and a safer sim

  • Nattyjones72 Sam Jones (@Nattyjones72) reported

    @EE I'm having a problem 2 agents are saying I'm overdue a payment and this month is the end of my contract. I was told last month was the end of my contract. Please help

  • ach59 Photo man (@ach59) reported

    @EE I want to gift data - your instruction on the app say: 1. Log onto app (done) 2. Select Manage (done) 3. Scroll down to ‘Gift Data’ but there is no such option and I need to gift data - help! (Been waiting on phone ) Thanks

  • papa_cars Papa Cars - Father Far Right (@papa_cars) reported

    Why is the customer services hold music at @EE so atrocious??? 🙉 Give us a music choice please EE!!

  • HopaFreighter Kirsty Alison (@HopaFreighter) reported

    @EE whoever I just dealt with on the phone was condescending and rude. Awful customer service. Been with you almost 20 years and never been served like that before. Horrendous. Just sorry I didn’t get her name to shame her…