EE outages and service status in Onllwyn, Wales

Problems in the last 24 hours in Onllwyn, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Onllwyn, Wales

The most recent EE outage reports came from the following cities: Tonypandy, Neath, and Aberdare.

City	Problem Type	Report Time
Tonypandy	Internet	12 days ago
Neath	Internet	2 months ago
Neath	Phone	2 months ago
Aberdare	Phone	2 months ago

Community Discussion

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EE Issues Reports Near Onllwyn, Wales

Latest outage, problems and issue reports in Onllwyn and nearby locations:

• 
  Emma miles (@thegeekmiles) reported 3 minutes ago from Pontardawe, Wales

  @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

• 
  Helen Watkins (@Helz8310) reported 5 minutes ago from Pontardawe, Wales

  @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

• 
  Rosi Jones (@rosijones) reported 6 minutes ago from Swansea, Wales

  @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 8 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Lindsey Kent (@pixi_1008) reported 9 minutes ago from Swansea, Wales

  @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

• 
  Jamie-Lee (@jamiebradnum) reported 10 minutes ago from Swansea, Wales

  @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 10 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Rob S Photography (@photographyrsp) reported 10 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 11 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Ponty Butchers (@pontybutcher) reported 11 minutes ago from Pontardawe, Wales

  @izzicca @EE Bad signal maybe mate 👍🏼

• 
  Chris (@chrisjjames_) reported 14 minutes ago from Neath, Wales

  @EE my ee Internet has been down for the last five hours. What's going on?

• 
  Nicola Fine (@NicolaFine1) reported 14 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Jan Williams (@archersfan) reported 15 minutes ago from Swansea, Wales

  @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

• 
  James Jenkins (@James_Jenkins_9) reported 20 minutes ago from Swansea, Wales

  To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

• 
  Magic Man (@MagicMerry88) reported 23 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Daniel Cole (@DanielCole03) reported 27 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  Jamie-Lee (@jamiebradnum) reported 37 minutes ago from Swansea, Wales

  @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 38 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  . brydieloa (@brydielwoodward) reported 39 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Brian Evans (@brianevans83) reported 59 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 4 minutes ago

  @WeAreOpenreach @EE Yet again another failure of Service, Fibre went down on 14th, engineer showed up Daniel Cox today, internet went down again after 1hr that’s all properties on the road again. It’s just not good enough!!!

• 
  Ni(i)na Supremacy 🦈 (@CW_Skaters) reported 4 minutes ago

  @EE The EE app doesn't seem to be able to be downloaded on my non-British phone. I tried the number again and it's just saying not available. Bank is doing a charge back at this point since you can't help me.

• 
  jellybean1976 (@jellybean_7676) reported 5 minutes ago

  @EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time

• 
  Will Wright (@WillWri36918764) reported 5 minutes ago

  @EE Still not working @ee

• 
  Barry Robb (@stokebarry10) reported 6 minutes ago

  Britains best mobile network my arse, bunch of crooks you are @EE proper crooks. Lying barstewards

• 
  Dave Pettey (@DavePettey) reported 8 minutes ago

  Service is steadily getting worse and still no support. Getting random Internet outages daily now for anywhere from 10 minutes up to 40 minutes currently. Yet assure me there is nothing wrong. @EE

• 
  The Emperor Son (@TheEmperorSon) reported 9 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  simon withers (@KalEl_WBS) reported 10 minutes ago

  @EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.

• 
  Taylor Grey (@Taylorgrey31) reported 15 minutes ago

  @SpeedyTyping @EE That sounds incredibly frustrating, especially after being a loyal customer and giving them chances to resolve it. 💙 I hope EE listens and puts this right quickly. What outcome would make you feel fairly treated?

• 
  Carlo Gibbs (@carlogibbs) reported 16 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.