EE Outage Report in Onllwyn, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Onllwyn, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Onllwyn, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Neath, Tonypandy, Porth and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Tonypandy |
Phone | |
| Porth |
Internet | |
| Porth |
Wi-fi | |
| Swansea |
Phone | |
| Tonypandy |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Onllwyn, Wales
Latest outage, problems and issue reports in Onllwyn and nearby locations:
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Muflahi
(@BlackcountryAM) reported
@EE why is when there has been a litany of issues with a new phone order when you ask to speak to a manager. None of your managers are willing to talk? Britain’s best network is either a complete lie. People please avoid EE their structure is built not to care.
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Ian Bell
(@iangb) reported
@EE atrocious service EE. My fault I I lost phone. Reported it lost. Told new sim in 1-2 days. 2 days later told 5 more days. Advised to get SIM from shop. This one was deactivated after 1 day. Because it wasn’t the one posted. Now told to wait. But I have to leave on trip. Angry
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Chris Webb
(@dairychris) reported
@EE You'll need to feed this to the developers responsible for the captive portal I'm afraid. Probably just point them at this thread. I'm happy to answer questions if the problem isn't obvious to them — but it should be! [4/n]
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stargrain
(@_stargrain) reported
@EE Yup I have Jo. Bit of a **** show to be honest. I feel if I don't phone and chase up it won't progress or I won't get any updates. Almost a write off this afternoon work wise. Maybe I need to go to a coffee shop on Monday?
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Nick Marks
(@Nick_Marks) reported
@EE Yes, I think so, thank you. I appreciate you reaching out. I got a text message to say the network issue had finally been sorted out thankfully. Although it had taken @ee over 5 days to sort it. It was highly inconvenient though, would EE refund my account for non service?
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Soph. صوفي
(@__sxphi) reported
@EE your deals for existing customers upgrades just ain’t dealing anymore! usually get the best deals when being a loyal customer now it costs an arm and a leg. 🤯
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Gavin Sunley 🇬🇧
(@GavinSunley) reported
@EE is the EE online / automated payment having issues ?
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Steven Palmer
(@StevenP96915743) reported
@EE 4g down yet again at BA120QL, This is getting ridiculous, we switched to unlimited mobile data because the fibre has been getting worse lately and now the 4g is down as well. Service has been shockingly poor since we returned to ee!¡!!!!!
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Paschal
(@pashsKALL) reported
@EE want to know if you support international roaming on iWatch ultra? Planing to get one my Apple Watch 3 seem a little bit retired
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stargrain
(@_stargrain) reported
@EE I did DM earlier. Been on the phone to support 3 times. Finally got 5g back on my mobile. Land line broadband still out. This is bad...