EE

EE Outage Report in Onllwyn, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Onllwyn, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Onllwyn, Neath Port Talbot, Wales 02/05/2026 17:55

February 05: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Onllwyn, Neath Port Talbot, Wales

The most recent EE outage reports came from the following cities: Swansea, Tonypandy, Porth, Ferndale, Aberdare and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomTonypandy Phone
United KingdomTonypandy TV
United KingdomPorth TV
United KingdomFerndale Internet
United KingdomAberdare Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Onllwyn, Wales

Latest outage, problems and issue reports in Onllwyn and nearby locations:

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • rosijones Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • Yazziie_xx mami (@Yazziie_xx) reported from Swansea, Wales

    @EE pls why is my data not working

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • Yazziie_xx mami (@Yazziie_xx) reported from Swansea, Wales

    IS ANYONE ELSE’s data on @ee down

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kentgti Ross (@kentgti) reported

    @EE Is there a number of someone who has the ability to fix it rather than a generic number. Or an email. It’s my time for your mistake & I’m really not happy about it.

  • dylanmatejak dylan matejak (@dylanmatejak) reported

    @EE spent hours on calls to you as my new phone is faulty and your agent Morgan from the exec complaint team decided to hurl abuse toward me regarding a poorly relative. On top of that his manager Nicky justified his behaviour because I told him he lied to me 4 times. Disgusting.

  • rmperry1978 Richard Perry (@rmperry1978) reported

    @EE Yes I tried all that. Hence why I’m so frustrated now. I’m putting it on social media so others can see how frustrating your customer service is!

  • Mr_Banana2000 Alex Sawyer (@Mr_Banana2000) reported

    @EE Yeah i've called you at least a dozen times I just get told my phone is broken, even though everyone I know on EE is having the same issues…

  • jonesy_laaa Sarah Jones #21 (@jonesy_laaa) reported

    @EE hi, I texted 150 to see if I could upgrade my headset and was given a text saying I could but the app says I can’t. Tried ringing you but can’t get through. Just wondering what my options to upgrade was? Any help greatly appreciated

  • kelvinbrain Kelvin Brain (@kelvinbrain) reported

    @EE Your support attitude is terrible and I've been going around in circles for 2 weeks. I need to speak with someone as your automated approach has failed (badly) I honestly wish I'd never switched to EE as my business is now being affected.

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported

    @EE how do I navigate your awful 150 phone line to speak to an actual advisor? I don’t want texts on advice, but to speak to someone

  • simmumakkad Simran Makkad (@simmumakkad) reported

    @EE No resolution has been given to me

  • Bav_88 Stuart Beveridge (@Bav_88) reported

    @SBGN27 @EE A thought it was justa phone bud because a just left ee CBA with their crap internet but I'm getting to keep ma phone deal with them but since Friday AV had no signal

  • Bav_88 Stuart Beveridge (@Bav_88) reported

    @SBGN27 @EE A thought it was just ma phone bud because a just left ee, can't be arsed with their crap internet but I'm keeping ma phone deal with them but since Friday AV had no signal