EE Outage Report in Onllwyn, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Onllwyn, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Onllwyn, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Neath, Tonypandy, Porth, Swansea and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Tonypandy |
Phone | |
| Porth |
Internet | |
| Porth |
Wi-fi | |
| Swansea |
Phone | |
| Tonypandy |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Onllwyn, Wales
Latest outage, problems and issue reports in Onllwyn and nearby locations:
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Wilson
(@TinTinWils) reported
@EE Putting this message out but I had to call YOU today to find out I wasn’t getting my phone when it was promised, and the. Your customer service rep didn’t give a f***. Shoddy.
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Daren Brady
(@darenbrady23) reported
@EE Just spoke to EE customer services and my pre-order I did on the day of release may not arrive for 21 days, what a shambles
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Cam
(@Cameron_Bowers) reported
@EE Trying to get my PUK code to swap numbers to my new phone and my EE is down AGAIN. Can someone give me a hint as to how to get my PUK code? I don't want to top up a sim i'm not going to use just to ring to get it.
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Adam
(@bausttt) reported
Never pre order a phone with @EE been waiting all day for it to be delivered (on the release date) to be told it hasn’t been dispatched. Absolute joke
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2WB
(@2WB10) reported
@andymulhall @PS5StockAlertUK @EE Yeah fingers crossed! I got the disc one and extra controller think I pay £45 a month for 11 months. I had the cash sitting to buy one but rude not to take the interest free offer. Win win.
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Nickolaus John
(@nickolausjohn) reported
@EE Hi, when I ordered my new iPhone last Friday, I was told it would be delivered today but I’m yet to receive any information regarding my delivery. Could you help?
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Gaming4Laughs
(@gaming4laughs) reported
@EE massively let down today terrible service all day and now this pathetic text about delays.! It’s not good enough. Caused loads of issues and tried pushing blame to other companies and it sounds like people got phones ahead of people who ordered before them.! Shambles!
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IAN COLLINGWOOD. CAIN.
(@iancollingwood2) reported
@EE EE IS JUST THE BOSS OF MOBILE PHONE COMPANIES, BEEN WITH EE 12 YEARS, NEVER HAVE THEY SEEN ME WRONG. THANK YOU EE
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katie
(@ffskatie) reported
@EE I’ve bought a 3GB add on and only been given a 1GB add on, please can you help or reply to my dm :)
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Ross Bell
(@WoundedHealerr) reported
@EE let 1000's of customers preorder the new IPhone 13 give a date for delivery, to be told on the day "some customers are getting them, some aint. It can take up to 28 days". Rude advisors. Placing orders and taking payment for stock they DON'T have...