EE Outage Report in Onllwyn, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Onllwyn, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Onllwyn, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Porth, Ferndale, Aberdare, Swansea, Tonypandy, Neath, Pentre and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
TV | |
| Ferndale |
Internet | |
| Aberdare |
Phone | |
| Aberdare |
Phone | |
| Aberdare |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Onllwyn, Wales
Latest outage, problems and issue reports in Onllwyn and nearby locations:
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@GoonerMU) reported
@MartynJohnston @EE It's crazy how people get ripped off by mobile contracts. If you can't buy without a contract, you should revaluate your spending. For a mid range, you end up spending 24*31+50=£794. You can buy for £239 if you return any crappy/broken phone from Samsung. Leaves you with a 4gb
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Nadeem Naz
(@NadeemNaz) reported
@GarethKendall @Plusnet Literally in the same limbo. Wondering if I change providers, would it work for say @EE ? Or is this just a Plusnet issue?
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Niall McDonagh
(@M1X3Dniall) reported
@EE You are selling a service , why does Joe bloggs get the exact same service for £17 a month cheaper ? I have been with EE a long time if it was a couple of pounds wouldn't really mind , but 17 quid is a joke yous are milking loyal customers who are trapped #UK'snumber1swindlers
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Laura The Scorer
(@lrolles1981) reported
Morning @EE can you help? I am on holiday and only way EU roaming. But when I sent a message to 150 with ROAMEU the message back is that Europe and rest of the world roaming has been enabled! I don't want that, just EU
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The Real MartynJohnston 🦡
(@MartynJohnston) reported
@EE The service (both technical and support) from EE is excellent.
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Mark Barratt
(@ScouseMarkie) reported
@EE 30+ years in tech support for big companies
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Lucie B
(@goodbooksLB) reported
@MarcAllera @EE That’s great, but what about having a policy for customers affected by domestic abuse? Right now they’re being told it’s their problem, nothing they can do. No protection of addresses. No one knows what to do or how to handle except rudely & shaming them.
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WhySoSerious!?
(@J0K3R_GaNg) reported
@EE hey folks, my ee app has notified me I am able to book in for my annual MOT and service, having never booked one can I ask if these include screen issues?
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Gianluca 🇺🇦☮️
(@Gianluca73190) reported
Whenever I’m abroad, it is impossible to receive authentication messages, and when they do, they arrive late and the copy of the same message arrives 5 times per day, sometimes even more. Very frustrating, this is the second time that I’m having major issues because of it. @EE
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Paul Welham
(@pwel11) reported
Hey @EE when we're on interminable hold to get some customer service, it's really annoying getting told by some recording every 30 seconds how busy you are. Just once will do.