EE Outage Report in Onllwyn, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Onllwyn, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Onllwyn, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Porth, Ferndale, Aberdare, Swansea, Neath, Pentre and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
TV | |
| Porth |
TV | |
| Ferndale |
Internet | |
| Aberdare |
Phone | |
| Aberdare |
Phone | |
| Aberdare |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Onllwyn, Wales
Latest outage, problems and issue reports in Onllwyn and nearby locations:
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
EE Issues Reports
Latest outage, problems and issue reports in social media:
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megan artis
(@meganartisx) reported
Just a heads up to anyone who is thinking of joining @EE ... DONT. They will pressure sell you into getting a new phone and tell you its coming next day and all of a sudden say its coming a month later . their customer service is also **** xoxo rant over
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paige
(@thatcliffxrdkid) reported
@EE can someone please help me?
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❢ ₦ɆⱠⱠ95✪
(@lilnell95) reported
@EE someone help me out.
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Rob Callery
(@calz88) reported
@ee hello is anyone going to get back to me and offer some sort if customer service
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Gary Mathers
(@Mathers88) reported
@EE Phone is awful looking forward to changing. Wasn't worth the freebie Xbox I got last year. Thought it was ok but as time goes on I've realised the phone doesn't work properly when going from portrait to landscape it cuts off half the screen. Plus other issues.
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scunnerd
(@the4_est) reported
@EE Afraid that ship has sailed. It's been ongoing since December and the level of support has been P155 poor if im honest. Will be terminating my contract early and finding something that works.
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Janine Price
(@j9apache) reported
@EE getting a bit fed up now. Thought all our issues had been sorted. Daughters pack renewed last night and none of her free boasts activated.
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Tony 💙
(@crazyitalian7) reported
@EE Thank you. I have the app I checked the upgrade and trading in my s20 plus despite few cracks in screen will save me £14 a month making it £56 a month or £57 which isn't too bad. Definitely best deal I have seen. I also like the s8 tab ultra hope your day goes OK
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Alan
(@Alan_Florance) reported
@TechieLass @EE You will also find you can only cancel after speaking and waiting in numerous queues
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Karen Macklen
(@KarenMacklen) reported
@EE Pity the information on your website and community site gives the opposite impression. Hoped it was a technical problem rather than a con.