EE outages and service status in Onllwyn, Wales

Problems in the last 24 hours in Onllwyn, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Onllwyn, Wales

The most recent EE outage reports came from the following cities: Swansea, Neath, and Tonypandy.

City	Problem Type	Report Time
Swansea	Total Blackout	8 days ago
Swansea	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Onllwyn, Wales

Latest outage, problems and issue reports in Onllwyn and nearby locations:

• 
  Rosi Jones (@rosijones) reported 2 minutes ago from Swansea, Wales

  @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

• 
  James Jenkins (@James_Jenkins_9) reported 5 minutes ago from Swansea, Wales

  To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

• 
  Ponty Butchers (@pontybutcher) reported 10 minutes ago from Pontardawe, Wales

  @izzicca @EE Bad signal maybe mate 👍🏼

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 13 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Helen Watkins (@Helz8310) reported 13 minutes ago from Pontardawe, Wales

  @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

• 
  Jamie-Lee (@jamiebradnum) reported 17 minutes ago from Swansea, Wales

  @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 19 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  mami (@Yazziie_xx) reported 28 minutes ago from Swansea, Wales

  @EE pls why is my data not working

• 
  Brian Evans (@brianevans83) reported 28 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Carl Gough (@ConnectionCarl) reported 29 minutes ago from Ystalyfera, Wales

  @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

• 
  Chris (@chrisjjames_) reported 33 minutes ago from Neath, Wales

  @EE my ee Internet has been down for the last five hours. What's going on?

• 
  Jamie-Lee (@jamiebradnum) reported 39 minutes ago from Swansea, Wales

  @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 40 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Matt (@Matt996) reported 41 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported 45 minutes ago from Swansea, Wales

  @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 48 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Brian Evans (@brianevans83) reported 48 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Lindsey Kent (@pixi_1008) reported 51 minutes ago from Swansea, Wales

  @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

• 
  Aled Thomas (@AledThom) reported 56 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Rob S Photography (@photographyrsp) reported 60 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LR (@raphy_lawren) reported 46 seconds ago

  @EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.

• 
  Tony Crystal (@TonyCrystals) reported 1 minute ago

  @TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.

• 
  Seb (@SebParkinson) reported 5 minutes ago

  @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

• 
  Kitten Kong (@kittenkong42) reported 9 minutes ago

  @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

• 
  4Viewers (@4Viewers) reported 12 minutes ago

  @anitajaneharris @Channel4 @EE Hey Anita - would you still be having issues with #Channel4? Is this with the #C4Streaming service?

• 
  Will Hutt (@willhutt92) reported 12 minutes ago

  Just had an abysmal call with @EE customer service - absolutely terrible, I want someone to listen to the call of the handler who I just spoke to as they are about to lose a customer!

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 14 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

• 
  Ozzy (@beardedhalalguy) reported 17 minutes ago

  @EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option

• 
  Oladapo Aina (@dapsycool_) reported 19 minutes ago

  @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

• 
  Big Nath (@E236_Nathan) reported 24 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞