EE

EE Outage Report in Onllwyn, Neath Port Talbot, Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Onllwyn, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Onllwyn, Neath Port Talbot, Wales 11/21/2025 06:20

November 21: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Onllwyn, Neath Port Talbot, Wales

The most recent EE outage reports came from the following cities: Aberdare, Pentre, Ferndale, Swansea, Neath, Landore, Maesteg and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdare Internet
United KingdomPentre Phone
United KingdomFerndale Internet
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomNeath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Onllwyn, Wales

Latest outage, problems and issue reports in Onllwyn and nearby locations:

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • rosijones Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • Yazziie_xx mami (@Yazziie_xx) reported from Swansea, Wales

    @EE pls why is my data not working

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • liamgoddardxo LR (@liamgoddardxo) reported

    I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯

  • Lauraaa_Jane Laura Jane (@Lauraaa_Jane) reported

    @EE Fix your app and reconcile the orders. Don’t punish loyal customers for your mistakes

  • ajt8888 Adrian Turner (@ajt8888) reported

    @EE Ok I have now given up with EE what a complete waste of time. “Best network for 12 years” absolute bullshit. Your phone signal is crap and the broadband doesn’t work. Can you come round and collect your gear it’s all in a bin bag.

  • sharonbabes1 Mrs Robertson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sharonbabes1) reported

    @EE how long will your systems be down? It's been a couple of days now Sharon

  • ChrisSlegg Chris Slegg (@ChrisSlegg) reported

    @EE Unfortunately I’ve found customer service to be dismissive and unhelpful. EE told me to contact Netflix and couldn’t even provide me with a number to help me do so. I alerted you that I’d been a victim of a scam - and you just left me to deal with it. Appalling.

  • xEdinRoox Rhona Russell (@xEdinRoox) reported

    @EE absolutely shocking customer service over the last 3 days - have sent a DM with my complaint as I am fed up of calling and getting no call back as promised

  • jasonta09987259 jason taylor (@jasonta09987259) reported

    @bt_uk @EE don't send me a survey " how did we do" after nearly 2 hours on the phone trying to sort out a bill and a cancellation, left hand doesn't know what right hand is doing comes to mind! Sort your **** out !!!!

  • jasonta09987259 jason taylor (@jasonta09987259) reported

    @bt_uk @EE don't send me a survey " how did we do" after nearly 2 hours on the phone trying to sort out a bill and a cancellation, left hand doesn't know what right hand is doing comes to mind! Sort your **** out !!!!

  • jasonta09987259 jason taylor (@jasonta09987259) reported

    @bt_uk @EE don't send me a survey " how did we do" after nearly 2 hours on the phone trying to sort out a bill and a cancellation, left hand doesn't know what right hand is doing comes to mind! Sort your **** out !!!!

  • ChrisSlegg Chris Slegg (@ChrisSlegg) reported

    @EE Unfortunately I’ve found customer service to be dismissive and unhelpful. EE told me to contact Netflix and couldn’t even provide me with a number to help me do so. I alerted you that I’d been a victim of a scam - and you just left me to deal with it. Appalling.