EE Outage Report in Onllwyn, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Onllwyn, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Onllwyn, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Porth, Ferndale, Aberdare, Swansea, Neath, Pentre and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
TV | |
| Porth |
TV | |
| Ferndale |
Internet | |
| Aberdare |
Phone | |
| Aberdare |
Phone | |
| Aberdare |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Onllwyn, Wales
Latest outage, problems and issue reports in Onllwyn and nearby locations:
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ginny young
(@horseygin) reported
@daveblueallover @EE Its because ee say they are the uk best when in fact trustpilot say they are pretty crap, as demonstrated by 70% giving them 1* ? Just switched to talk mobile, better coverage, free eu roaming and 25% cheaper #winwin
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Paul Worswick
(@PaulWorswick) reported
Who else has problems with the EE network failing? There are 2 people in our house both with an EE contract and both have similar problems, not just in the house. @ee
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kaitlin
(@kaitmilligan) reported
@EE im a new customer but i’m going to be switching the minute i can because i was misinformed when signing up and now i can’t even buy a phone from you when mine broke because of “the system”
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Eddie Hulme @eddiehulme@mastodon.world
(@eddiehulme) reported
Descision made. Phoning @EE Today to give notice after 6 years am quiting at end of contract. £74 a month 1 bar. EE not best network where i live. Use my own and others wifi. Upgrades always expensive. Moving to @SMARTYMobileUK sim only which uses 3 and will only cost me £15
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Sam ♡
(@slw91) reported
@EE Hi my partner and I have had no signal in our house for 2 days now. Literally nothing, no bars no 5g/4g. No reported outages either. What’s going on please?!?
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Ghost 🏴
(@JRlovesxbox) reported
@EE Youve been charging me for a service your not providing me with anymore even know my contract has ended ?
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Zeebrems
(@zeebrems) reported
@EE has the worst service I have had from a mobile provider.Had a bolt on for travel abroad which I apparently cancelled by “text” with no email or letter to confirm changes. £800 bill last month thought it was all settled and now I’ve had another bill for £320.AVOID AVOID AVOID
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Iain Morrison
(@yanic1965) reported
Received letter from @EE telling me my bill is going up 14.4% inflation plus 3.9% shamelessly exploiting people tied to contracts, corporate racketeering at it's worst, really tempted to tell them where to shove their contract after 23 years
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Charlotte Chapman
(@_CLChapman_) reported
Hi @EE currently abroad (in France) and can’t connect to any French networks. Data roaming is switched on on my phone. All the support articles say to text ROAMING to 150 but of course that won’t work from here. Please help! 🙏
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LF
(@lili_floras) reported
@EE If Virgin Media is doing the same, but allowing the clients to terminate their contracts without early exit fees, in light of the price increases. I assume EE customers have the same option??