EE Outage Report in Onllwyn, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Onllwyn, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Onllwyn, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Ferndale, Porth, Aberdare, Pentre, Swansea, Neath, Landore, Maesteg and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale |
Phone | |
| Porth |
Internet | |
| Aberdare |
Internet | |
| Pentre |
Phone | |
| Ferndale |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Onllwyn, Wales
Latest outage, problems and issue reports in Onllwyn and nearby locations:
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Byron Rees
(@ByronRees) reported
@EE having been a business customer with EE for over 8 years and after recently selling my company and transferring my number to a personal contract you now refuse additional items being added to my contract! No goodwill transfer! No customer relationship quality! Nout!
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James 🇬🇧
(@ItsJamesPowers) reported
Day 45 in #PhoneGate it's 13:04 already had to reboot the phone 6 times. Communication From @SamsungUK is limited, and Communication from @EE is none existent. It looks like I'm only left with one option. I can't be without service over the holidays.
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luke barnett
(@barneyswfc) reported
EE really needs a rewards app like every other network! @EE
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Anna Morris
(@Earthdecay) reported
@EE wtf with the advert where Kevin Bacon is buried alive!
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Mrs B 🌱
(@rbax73) reported
Called to advise @EE - told to present ID in store before they could speak to me. Started getting debt collection letters. Presented ID, called back and was told that yes, EE would enforce a contract against a bereaved daughter who has never had access to the handset/SIM. 3/
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abs
(@abbiexmolloy) reported
@EE is there a signal problem today?
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Nreal 👓
(@Nreal) reported
@TomPoole007 @EE @EE Hey Partner, could you help our friend here solve this problem, looks like your site is not working atm. Hi Tom we are so sorry about your experience, we'd like to help however we can.
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Plymouth Computers
(@plymcomp) reported
@EE your on hold music is of such deplorably bad quality, it can only make callers more aggressive before speaking to your operatives. Thoughts?
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Gabby Sara Martin
(@GabbySaraMarti1) reported
from
Glasgow, Scotland
@EE What the flippin Heck is going on,I can't make it recieve calls,I was having the odd problem with calls but now there's nothing
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karen
(@girlfromdorset) reported
@EE Hi Ashleigh - yes, but EE repair team told me fault couldn’t be investigated due to a crack in the battery compartment which invalidated the warranty (and which couldn’t be seen by the naked eye).. this is when they told me they never repair Google phones anyway…….