EE

EE Outage Report in Onllwyn, Neath Port Talbot, Wales

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Onllwyn, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Onllwyn, Neath Port Talbot, Wales 12/31/2025 08:15

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Onllwyn, Neath Port Talbot, Wales

The most recent EE outage reports came from the following cities: Aberdare, Swansea, Tonypandy, Neath, Porth, Pentre, Maesteg and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdare Phone
United KingdomAberdare Phone
United KingdomAberdare Phone
United KingdomSwansea Phone
United KingdomTonypandy Internet
United KingdomNeath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Onllwyn, Wales

Latest outage, problems and issue reports in Onllwyn and nearby locations:

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • miriam_dinis Mimi 🐱 (@miriam_dinis) reported

    @EE I have an English number with @VodafoneUK but I am currently living abroad. Because of their changes, I want to leave them. But I would like to keep this number. Is it possible to keep it but changing the service to you? And how can I do it please? (Especially, at distance).

  • kerryporter22 Mrs Porter (@kerryporter22) reported

    @EE Seems to be a problem in AB25 area, no 4G, can you advise?

  • davecolez ®ich~ Colez ™ (@davecolez) reported

    @EE am having issue to activate a addon on my number

  • fashiontrain BECCA (@fashiontrain) reported

    Hey @EE I’m still awaiting a refund of £46.98 from over 10 days ago... can you help?

  • JackDanIce Kunj (@JackDanIce) reported

    @char_trendell @EE I’d just move to another provider Charlotte, it’s more expensive for them to loose you than acquire a new customer; vote with your feet, if they can’t give decent customer service but insist on taking payments on due time then so be it, adios

  • richiehawley1 Richie (@richiehawley1) reported

    @EE @EE so Christmas done and back to work and guess what still no 4G signal. Time to move to another provider I think. Only been a month - looks like top level incompetence - either that or they just don’t care?

  • HelloAmyesh Amyesh (@HelloAmyesh) reported

    @EE Hi, I am abroad and for some reason my phone won't let me make or recieve calls despite my having just bought an add-on for 30mins worth (£5). What am I doing wrong? I can email/DM/chat my info. Please help. many thanks.

  • christimbs Chris Timbs (@christimbs) reported

    @EE There is no 4G, is the network down?

  • ferociousdiablo Gav (@ferociousdiablo) reported

    and the saga continues, @EE have now finally managed to cease my account, only 3 full months after I requested to leave their service and only after this post on twitter. Now to see what they intend to do about their illegal billing... @MoneySavingExp @BBCWatchdog

  • connormcwillers Connor McWilliams (@connormcwillers) reported

    @EE Morning. Hope you are well. I just need a bit of help. I’m looking to upgrade to a 5G SIMO Plan but unsure how to do it. Ive gone onto your site and logged into my account but unsure if I’m changing my current cost, or having a whole new plan?