EE outages and service status in Onllwyn, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Onllwyn, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Onllwyn, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Onllwyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Onllwyn, Wales
The most recent EE outage reports came from the following cities: Neath, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Internet | 22 days ago |
|
Neath
|
Phone | 22 days ago |
|
Aberdare
|
Phone | 27 days ago |
|
Neath
|
Internet | 1 month ago |
|
Aberdare
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Onllwyn, Wales
Latest outage, problems and issue reports in Onllwyn and nearby locations:
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE I have tried... I need help with completing my new upgrades
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Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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James Jenkins (@James_Jenkins_9) reported from Swansea, WalesTo wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Matt (@Matt996) reported from Treorchy, Wales@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Rob S Photography (@photographyrsp) reported from Porth, WalesAny update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Chris (@chrisjjames_) reported from Neath, Wales@EE my ee Internet has been down for the last five hours. What's going on?
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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liv (@al0haliv) reported from Swansea, Walesok so @EE has the worst complaints procedure and customer service cool thanks xxx
EE Issues Reports
Latest outage, problems and issue reports in social media:
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KMcKRfc🇬🇧🏴 (@kevmck78) reported@DerekAllan61 @EE We are all with sky mobile 3 handsets one SIM only deal , all done online and never one bit of hassle . My wife was with EE for years but they were absolutely shocking to deal with .
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Sharon (@hydref) reported@EE Spoken to your customer service team, they still say its being looked into. We've had no internet and no updates for 36 hours now.
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lucy barnett (@lucebarnett) reported@EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help
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M (@KlaxonDelight) reported@ee my phone is not connect to any network in France and I’m stranded
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kelefc79 (@kelefc79) reportedNo signal in work. Nottingham. Sort it out @EE
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Teds (@Tedtalks13) reported@EE hey I’m not getting some calls and text the callers are saying they rang it’s only the **** show sla in banks products that seem to get through ******* sort in @MarcAllera else I’ll snip your line into USA
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Craig Cassells🏴🇬🇧 (@MitzisLapdog) reported@DerekAllan61 @EE My wife and I buy brand new mobiles every 3 years (usually Xiaomi previous years model at knocked down price) and have our sim with Talkmobile. Has been £5 per month for years for 10 years, just every now and then they increase the data allowed. Never been a problem.
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DR (@ulookingatmefu) reported@EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted
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Nathan Pope (@nthpopee) reported@EE The broadband service ive received is awful , never do i get the speeds i was promised .
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Sajjad El Patron (@SajjadElPatron) reportedThe worst network customer service i have ever seen @EE . I made an order and customer service said they can’t do anything because the order is still at @parcelforce . the worst courier service in UK. I will terminate all services from EE.