EE Outage Report in Newbold Verdon, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newbold Verdon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbold Verdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newbold Verdon, Leicestershire, England
The most recent EE outage reports came from the following cities: Loughborough, Leicester, Barlestone, Swadlincote, Hinckley and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newbold Verdon, England
Latest outage, problems and issue reports in Newbold Verdon and nearby locations:
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MUGSY | Mahesh Mistry
(@DJMUGSY) reported
from
Birstall, England
On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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Darren
(@DarrenS78) reported
from
Ratby, England
@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Leigh Spencer
(@Leigh984) reported
from
Newbold Verdon, England
@EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.
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MUGSY | Mahesh Mistry
(@DJMUGSY) reported
from
Birstall, England
@EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Michael Cosgrove
(@cozzy8) reported
from
Desford, England
Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍
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𝙲𝚑𝚛𝚒𝚜 𝚆𝚒𝚕𝚕𝚒𝚊𝚖𝚜 ☕💻🎧🇪🇺🇬🇧
(@Scampiuk) reported
from
Nuneaton, England
@EE The simple solution here is just to uninstall the app
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Gareth Brown
(@gaznet) reported
from
Swadlincote, England
@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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Tom (Bungel) Kench
(@KenchThomas1983) reported
from
Nuneaton, England
@EE who do I contact to get you to STOP sending me bills for someone that does not and has never lived at my address. I have repeatedly sent them back and also had to deal with a debt collection agency about this matter. If it continues I will seek legal advice.
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Keith Houghton
(@kezqb) reported
from
Ketteringham, England
Very poor service from @EE tried to upgrade phone in shop but their IT is down
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Miles
(@SeparatedMiles) reported
That’s right, @EE won’t fix THEIR mistake because it will cost them money. A Mutli. Billion. Pound. Company. Which in turn is going to cost me even more. I can’t wait to hear more from them and pay @CitizensAdvice a visit with this.
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Sam #saveourvenues
(@samledabb) reported
Genuinely sat here sobbing with tears running down my face at the level of customer service from @EE right now. 4 hours on the phone over the last two days and I still have had no help. And the **** disco music is killing me.
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Morgen Bailey Author
(@morgenwriteruk) reported
My god, the @EE help section is useless. I'm looking to register a 4GEE Wifi portable router to an existing account and tried various searches but nothing like it comes up. 'register 4gee wifi mobile router' = one result: 'How do I use WiFi calling?'
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Estelle Jackson
(@ep790590) reported
@EE I can’t believe the situation you’re leaving my disabled partner in. Old sim cancelled, new sim lost. He can’t work or make emergency calls and all he gets is excuses. Customer service non existent. Don’t use EE!
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Jonah Ryan
(@notJonahVeep) reported
@EE @HSCOSAN The call center staff are all over the place. Remember when Grant asks you to go to DM, he's shutting you up from bad mouthing EE. Share your story if you think it helps others. These jokers will ignore your DMs
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Hopscotch1234
(@Hopscotch12341) reported
@EE hey, I’m abroad in the EU and have roaming as one of my smart add ons. However I am unable to make calls. Every time I try to call someone in the UK it cuts out before ringing. I tried to call EE customer services and facing the same problem. Can you please help?
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Scott B☕🇺🇦
(@TitanofTea) reported
@EE I don't think so, the computer shows as having a weak connection when connected to the booster. I managed to disconnect and had the PC forget the network then reconnect and it connected to the router at full strength but this was only temporary.
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Jonah Ryan
(@notJonahVeep) reported
@EE @FarseerUK Agree Hugo. Avoid talking to Grant on DM though, he's just trying to shut you down. He's ignored my DM all night.
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Dr Rhodri Green
(@rhodrig) reported
@EE Hi, are we network selection limited when roaming in Spain? Can connect to Movistar and YOIGO with no problems, but can’t get any service with Orange or Vodafone. Thanks.