EE Outage Report in Mark Cross, East Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Mark Cross, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mark Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mark Cross, East Sussex, England
The most recent EE outage reports came from the following cities: Edenbridge, Lewes, Paddock Wood, Royal Tunbridge Wells and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Mark Cross, England
Latest outage, problems and issue reports in Mark Cross and nearby locations:
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@RS
(@rs_hole) reported
from
Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Scott
(@stumpyduck77) reported
from
Ringmer, England
@EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Carl Lawrence
(@CarlLawrence33) reported
from
Battle, England
@EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help
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Maisie Cat - Happy New Year - Tories Out!
(@maisiethetortie) reported
from
Speldhurst, England
@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Dynan
(@Dynan5) reported
@EE are awful! 🙃
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Aaron Grieve
(@AaronGrieve) reported
Hey @EE just received a terrible customer experience because of a system error on your side! Been a loyal customer for 7 years... Any management level people available to talk to!?
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Jordan Moorcroft
(@JordanMoorcrof1) reported
Been with @EE for about a decade and for the last 4 months since my upgrade, nothing but issues!! Wouldn’t advise anyone to get a phone through them. Absolute disgrace 🤬
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Paul Weaver
(@paulweaver62) reported
@EE @bt_uk also during the months of October through to December 2022 I was promised compensation which has never been added to my account. I have had many complaints opened that I have lost count and now I am on hold to BT as I will be looking else where
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Lois,Cat & GSD lover. #BBB#Sunakout 🏴
(@loishyett) reported
Help @EE you have deleted my daughter’s account in error, now has no network to connect to cannot phone 150 how can she reactivate it. Tried phoning on my phone but lost the Will to live after hanging on for 60 minutes
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Captain Morgan 👩🏽✈️
(@Certzz_mz) reported
**** Croydon @EE totally useless. Communication skills are piss poor. Wouldn’t let me use their phone to call customer services. (Since my phone is broken)And the manager… LOL anyways, bye. Thanks to the lovely manager in Bromley EE for helping me out. A lot of respect for her x
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Lindsay Brunt
(@Lindsay_Brunt) reported
12 months of no signal/data, 8 weeks of emails, calls and the worst customer service I have ever received (laughed at, no callback, no care for customers) @tescomobile agreed to stop my tariff 🎉 👋 bye👋 Now am part of @EE and already signal and data is 100 times better!
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Travelling Account!
(@Travelaaaar) reported
Extremely disappointed with @EE for denying me the ability to collect phones I purchased due to high value & demand. Despite being legally appointed power of attorney, my disabled mother's account holder. Still charged for phones despite not receiving them. #EEletdown #Customer
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Julie Melvin
(@JulieMel_SW) reported
Why is it so hard to get a PAC code? Been on hold 20 minutes while he gets it! Probably taking all that time yo tead through my motes/complaint! Never know anything like this! @EE terrible service! #eeterribleservice #leaving
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Chantelle Buswell Josephs
(@bumbleoreo) reported
@EE No 4G or 5G no network outside of my home WiFi. I'm in North London. What's the issue with EE and any signs of it being fixed soon???