EE outages and service status in Mark Cross, England

Problems in the last 24 hours in Mark Cross, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mark Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mark Cross, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Crowborough, and East Grinstead.

City	Problem Type	Report Time
Royal Tunbridge Wells	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mark Cross, England

Latest outage, problems and issue reports in Mark Cross and nearby locations:

• 
  Laura (@115thDream_) reported 10 minutes ago from East Grinstead, England

  @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

• 
  Ben Thornton (@thornton_b) reported 13 minutes ago from Royal Tunbridge Wells, England

  @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

• 
  Ant (@Ant_RTW) reported 14 minutes ago from Royal Tunbridge Wells, England

  @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

• 
  Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported 17 minutes ago from Speldhurst, England

  @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

• 
  Carl Lawrence (@CarlLawrence33) reported 19 minutes ago from Battle, England

  @EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 23 minutes ago from Royal Tunbridge Wells, England

  @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

• 
  Emma Ongley (@EOngley) reported 26 minutes ago from Tonbridge, England

  @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

• 
  Tim F (@TimboBagginses) reported 28 minutes ago from East Grinstead, England

  @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

• 
  Lamin Fuller (@MrLaminFuller) reported 28 minutes ago from Royal Tunbridge Wells, England

  How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

• 
  Dave Jones (@davemole85) reported 28 minutes ago from Royal Tunbridge Wells, England

  Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

• 
  Mike Ziolek (@djmikeziolek) reported 31 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Christine Taylor (@acroliths) reported 32 minutes ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  Steven Janssen (@Stevenwj74) reported 37 minutes ago from Royal Tunbridge Wells, England

  @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

• 
  Angie ❤ (@MrsC118) reported 39 minutes ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

• 
  Scott (@stumpyduck77) reported 41 minutes ago from Ringmer, England

  @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

• 
  @RS (@rs_hole) reported 43 minutes ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

• 
  Emma Ongley (@EOngley) reported 51 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  Emma Ongley (@EOngley) reported 52 minutes ago from Tonbridge, England

  @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

• 
  Ben Thornton (@thornton_b) reported 54 minutes ago from Royal Tunbridge Wells, England

  @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Crystal (@TonyCrystals) reported 5 minutes ago

  @chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth

• 
  Stephen Maddock (@stephenm68) reported 5 minutes ago

  Hey @EE As a longtime customer I’m very unimpressed with yr customer service to my Dad (93) You: - Made him move from BT -> EE - Told me you’d switch his DD over - Failed to do this so he missed 1st payment - Ignored his complaint & request for refund - Charged him a late fee!

• 
  Tony Crystal (@TonyCrystals) reported 6 minutes ago

  @TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.

• 
  The Umbreon Collector (@UmbreonCollectr) reported 8 minutes ago

  @Dog_Toffee @GreenVapinGiant @EE If you want dog **** 4G/5G speeds get the £10 one. Better off just getting the next tier up

• 
  Oladapo Aina (@dapsycool_) reported 10 minutes ago

  @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

• 
  Wend (@wendmyway) reported 10 minutes ago

  @EE I have broadband with you. My contract has expired and I’m not sure I’m getting such a good service. The speed of downloading is poor and the reception isn’t always good. Drops in and out! Should I look elsewhere?

• 
  WelshVilla (@Welsh_Villa) reported 14 minutes ago

  @AlabroElisha @England @EE Ye I dont like him.big headed. You only say he was player of te match because you support Chelsea. He has No respect. Thats my opinion lol. Dont like it , I dont care. I dont rate him.

• 
  Steve, not Frank. (@WoodUksparky137) reported 15 minutes ago

  @superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.

• 
  mo (@slomoassassin) reported 19 minutes ago

  @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

• 
  Craig Taylor (@blown_ranger) reported 20 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me