EE

EE Outage Report in Mark Cross, East Sussex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mark Cross, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mark Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mark Cross, East Sussex, England 01/25/2026 09:35

January 25: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mark Cross, East Sussex, England

The most recent EE outage reports came from the following cities: Edenbridge, Lewes, Paddock Wood and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdenbridge Phone
United KingdomLewes Internet
United KingdomPaddock Wood Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomHeathfield Phone
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mark Cross, England

Latest outage, problems and issue reports in Mark Cross and nearby locations:

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • Stevenwj74 Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England

    @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

  • stumpyduck77 Scott (@stumpyduck77) reported from Ringmer, England

    @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

  • maisiethetortie Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England

    @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

  • CarlLawrence33 Carl Lawrence (@CarlLawrence33) reported from Battle, England

    @EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • rs_hole @RS (@rs_hole) reported from Pembury, England

    @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • MrLaminFuller Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ARSE3NAL R.P.Gunner (@ARSE3NAL) reported

    @EE I literally haven't had any reception all day in north London and it's my business line! So disappointed with your service

  • turbo2turbo Karl Brade (@turbo2turbo) reported

    @EE Still hardly any signal where I am,glad I only pay month to month,if this continues I'll be switching next month

  • LWalsham Leanne Alice Walsham (@LWalsham) reported

    @EE On holiday 🇺🇸 I have a max plan service is intermittent need to turn off / on repeatedly. On for over an hr. Put on hold so he could talk to technical over 40m ago. Clearly forgot me. I'm abroad with limited time to call. I'm vulnerable without a phone abroad alone... 🤔

  • ajxkaur AJ❤️‍🩹 (@ajxkaur) reported

    @EE why am I still getting no service and bad data signal… i thought you were “fixed” 😳

  • KrisiM82 Kristeen Mackay (@KrisiM82) reported

    @EE Couldn't use WiFi calling as I was out all day. I have a disabled relative that had no way to contact me for hours. Just as well nothing had happened. Hope customers are being refunded for the time there was no service. Not paying for something I didn't have!

  • CallmeDownsie 🌊 Paul Downes 🇺🇦 (@CallmeDownsie) reported

    @pete316 @EE Yep. We were visiting a relative in Runcorn yesterday afternoon. No service at all from EE.

  • JoromeLanez Jorome Lanez (@JoromeLanez) reported

    @sarah21275 @EE Inbox me now for help

  • oldtownhall Campbell Mackie (@oldtownhall) reported

    Hey @EE you've had me on hold waiting to sort out the fact that it's taken you a month to port me from BT. I've been on hold for 45mins waiting to help you resolve this issue. Oh and I've been billed by you for a month when I still had to pay BT because you messed up. Such FUN

  • Six2Split The Loosest Forward (@Six2Split) reported

    @EE @glastonbury I have been in to one of your stores today to use one of their phones to make the insurance claim as my phone is not working. The staff had to wait behind because I was on hold for 2 hours. I am still no further forward.

  • bobbybramble66 Robert Bramble (@bobbybramble66) reported

    @EE No call back, ended up waiting 1 hour and 3 minutes to speak to someone, then a further 30 + minutes chatting to technical, altogether 1hour 42 minutes on the phone, for a problem that still exists. Outrageous.