EE Outage Report in Mark Cross, East Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mark Cross, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mark Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mark Cross, East Sussex, England
The most recent EE outage reports came from the following cities: Heathfield, Royal Tunbridge Wells, Crowborough and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| Heathfield |
Internet | |
| Crowborough |
Internet | |
| Heathfield |
Internet | |
| Edenbridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Mark Cross, England
Latest outage, problems and issue reports in Mark Cross and nearby locations:
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Carl Lawrence
(@CarlLawrence33) reported
from
Battle, England
@EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Scott
(@stumpyduck77) reported
from
Ringmer, England
@EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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@RS
(@rs_hole) reported
from
Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Maisie Cat - Happy New Year - Tories Out!
(@maisiethetortie) reported
from
Speldhurst, England
@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Slippery Biscuit
(@_AllTheSocials_) reported
@EE You seem very blasé about it. Today I made a general enquiry about a service and was told I have to give private details. I refused. Then mentioned it in a tweet to which you contact me and ask to take my details again. then in less than 6 hours I get calls from your affiliates
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Paul (Peej) Williams
(@Paulwillhappy) reported
@EE Really dissatisfied with the App update which is just a hyperlink to a website that you have to sign in every time. 😡 #EE
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Jo 🇬🇧
(@pimpmytweeting) reported
@O2 ‘customer service’ and I use the words loosely, is quite possibly the worst company ever, when it comes to solving a problem. (My sons phone) I would rather chew my own kidney and then stick pins in my eyes before I take out a contract with them. Thank god I’m with @EE 👍🏼
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Tesco Fan
(@TescoDeskFan) reported
@SpaceX @TMobile Please @EE be part of this! Let us access starlink when we bad areas
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Lucie
(@luciewrites) reported
@EE Hi EE, our internet went down in Worthing at 10pm last night and hasn’t come back up. No info online, we just want to know the reason and estimated fix? 2 people working from home, so pretty urgent. Thank you
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Luke Collins
(@LukeCol97847202) reported
@EE customer service shambolic. 3 attempts to finally blacklist my stolen phone, thus prolonging the handset’s data to vulnerability. Personal data lifted by thieves in interim. Not contacted by data breach team despite promises. Sent a replacement handset marked as ‘lost/stolen’
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Chris Campbell
(@Tw0pAcPr0) reported
@EE Thanks Rach, I just want to make people aware of the poor quality product samsung is selling. Unfit for purpose i believe the legal term is.
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Gemma
(@GemmaHoltz) reported
Is @EE down at the moment or am I being picked on?
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inji duducu
(@injiduducu) reported
@EE how do I cancel my roaming pass?
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Mental Health and Life
(@MhlCharity) reported
@EE Worst customer service they simply will not pickup wait times over 30 mins. People of the UK you deserve much better!