EE Outage Report in Mark Cross, East Sussex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Mark Cross, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mark Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mark Cross, East Sussex, England
The most recent EE outage reports came from the following cities: Edenbridge, Lewes, Paddock Wood, Royal Tunbridge Wells and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Mark Cross, England
Latest outage, problems and issue reports in Mark Cross and nearby locations:
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Carl Lawrence
(@CarlLawrence33) reported
from
Battle, England
@EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Maisie Cat - Happy New Year - Tories Out!
(@maisiethetortie) reported
from
Speldhurst, England
@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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@RS
(@rs_hole) reported
from
Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Scott
(@stumpyduck77) reported
from
Ringmer, England
@EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy Carter/Crowe
(@KCarterCrowe) reported
@EE you have messaged me to say I need to contact you about a problem with my order….how do I contact you? When I message I get a generic reply telling me to call. When I call you I sit on hold waiting for 45 minutes plus each time?
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Talles Hentges
(@TallesHentz) reported
hey @EE is the new SIM card activation impossible by design? Or is it just accidental terrible UX?
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Osasu Obayiuwana
(@osasuo) reported
.@EE I’m really disappointed with the wait times to speak to a customer service person? 45 minutes? When I need urgent help from abroad, to receive texts and calls on my phone?
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Michelle Ritchie
(@jeffsmissus) reported
@EE I’m abroad and cannot get through to any number to assist me!!!!!! Help?!!!
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#DaddyPirate
(@rusheurope) reported
@EE Your network is literally the worst ****** network I have ever used. My phone NEVER ****** works and if it occasionally says 5G it’s so ****** slow Fred ****** Flintstone could have communicated quicker! #Woeful #**** #5G wish I’d stayed with @O2
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🆁🅴🅰🅲🅷🅴🆁
(@beyondreacher) reported
@EE hi i need help with billing i am Overseas and not able to dial u guys
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Matthew Evans
(@mjamesevans) reported
@EE was due to have my broadband installed today between 1300band 1800. Not had ot installed and had nothing to say when it will be rearranged. Tried to get help through app went round in circles. Not good customer service
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JackieKPSS
(@JackieKpss) reported
@EE I still have no WiFi, TV or mobile telephone after being passed from pillar to post after changing to EE from BT. Please could you tell me how do I complain and cancel my service?
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Hamzah Abbas
(@HamzahAbbasBBC) reported
@EE Hi EE, I’m trying to make a call but it won’t let me. I’ve won a draw for tickets to the Nintendo Museum and I need to phone a toll free number to confirm my identity. EE seem to be blocking me making the call - please help?
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carol F
(@cazann66) reported
@EE We got a txt this morning to say the problem is fixed. We are still without broadband, TV. I have looked on #downdetector and the problem has spread. More info is needed as AI bot sends out generic messages.