EE

EE Outage Report in Mark Cross, East Sussex, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mark Cross, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mark Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mark Cross, East Sussex, England 01/16/2026 17:00

January 16: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mark Cross, East Sussex, England

The most recent EE outage reports came from the following cities: Edenbridge, Lewes, Paddock Wood, Royal Tunbridge Wells and Heathfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdenbridge Phone
United KingdomLewes Internet
United KingdomPaddock Wood Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomHeathfield Phone
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mark Cross, England

Latest outage, problems and issue reports in Mark Cross and nearby locations:

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • Stevenwj74 Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England

    @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

  • maisiethetortie Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England

    @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • stumpyduck77 Scott (@stumpyduck77) reported from Ringmer, England

    @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • CarlLawrence33 Carl Lawrence (@CarlLawrence33) reported from Battle, England

    @EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • MrLaminFuller Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • rs_hole @RS (@rs_hole) reported from Pembury, England

    @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • barney9304 Barney (@barney9304) reported

    @EE If there’s still a problem in the area then I should wait until that is fixed rather than waste a tech guys time?

  • Y2kSucks VoiceofReason (@Y2kSucks) reported

    @EE Service in town is good however service in rural area where I live is abysmal its the 21st century I shouldn't have to hang out window hanging onto gutter just to send this tweet. Stop telling everyone your the best and start showing it.. better service in rural areas please..

  • geo_sneddon Geo Sneddon (@geo_sneddon) reported

    @EE Any chance of getting a wider range of phones? Your range is a bit ... Anaemic. Such as Xaiomi, Nokia 8.3, one plus .. etc lots out there. I'm due an upgrade but might need to jump ship to another network

  • mr_boult Mat Boult (@mr_boult) reported

    @EE How long does @btsport take to activate? I waited 2 days, didn’t work, called up yesterday lunchtime, re set up, and still not working. Any ideas please?

  • Matt_Captures Matt Sheppard 📸 (@Matt_Captures) reported

    @EE my sim card keeps 'failing' and the phone says there's no sim card in the phone, normally takes a few restarts to fix it. Is this a sign my sim card has broken?

  • barney9304 Barney (@barney9304) reported

    @EE I have a decent signal on my phone but not the 4g broadband????

  • barney9304 Barney (@barney9304) reported

    @EE How can the “ best” network be so poor at fixing outages? Why is there no news of a fix after 24 hours?

  • mrsimonwaldron Si Waldron (@mrsimonwaldron) reported

    @padoir @SGiangregorio @EE I did. I submitted an online complaint and had a call back. They were able to provide VAT invoices up until October when they switch billing systems, supposedly. This also coincides with the end of my contract.

  • andrewhal20 Andrew (@andrewhal20) reported

    @EE Hi got a add on and the item doesn't work whatsoever, how do I return?

  • Morgs90 Morgs9 (@Morgs90) reported

    @FlashJords @EE Absolutely disgusting behaviour. Similar reason I left them. Poor customer management.