EE

EE Outage Report in Mark Cross, East Sussex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mark Cross, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mark Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mark Cross, East Sussex, England 02/05/2026 06:10

February 05: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mark Cross, East Sussex, England

The most recent EE outage reports came from the following cities: Edenbridge, Lewes and Paddock Wood.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdenbridge Phone
United KingdomLewes Internet
United KingdomPaddock Wood Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomHeathfield Phone
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mark Cross, England

Latest outage, problems and issue reports in Mark Cross and nearby locations:

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • Stevenwj74 Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England

    @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

  • stumpyduck77 Scott (@stumpyduck77) reported from Ringmer, England

    @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • CarlLawrence33 Carl Lawrence (@CarlLawrence33) reported from Battle, England

    @EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • MrLaminFuller Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • maisiethetortie Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England

    @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

  • rs_hole @RS (@rs_hole) reported from Pembury, England

    @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • honestdave1437 onkybonk (@honestdave1437) reported

    @EE I want to cancel my contract please. Please don’t ask me why. I just want to leave and pay up my contract. Thanks.

  • jb81 Jonathan Bailey (@jb81) reported

    Hi @EE question about roaming in South Africa, if I use up the 500MB in one does the data service stop? Rather than automatically charging for another data pass?

  • chrismafc1 Chris M (@chrismafc1) reported

    @EE Do I just phone up to cancel a couple contracts? The new prices are crazy!

  • DPalm84 Dan Palmer (@DPalm84) reported

    @EE why is your 4G service so intermittent in recent months?! Internet is completely unusable.

  • Lanankuras Agris Bečmanis (@Lanankuras) reported

    @EE About roaming abroud -i see that is quite common issue for EE COSTUMERS. and lies about spending cap issue? How much u need put ? Thousand£. Too small- maybe million £? EE SHOULD BEFORE RISING PRICES FIX LOCKDOWN LAZINESS ISSUE.

  • vawells1 Vicci (@vawells1) reported

    @EE Issues again with your app/website! Trying to set a spending cap-link on app broken and the one on web just keeps crashing..can you assist pls?

  • Lanankuras Agris Bečmanis (@Lanankuras) reported

    @EE Yeah. That was online. Did had a chat with EE support to cancel it. As it never was picked from store - as ordered by online, delivery to store. But somehow i was charged money. This is breach of contract.

  • tomjj7 Thomas Joseph Leahy (@tomjj7) reported

    @EE The customer service from EE is unbelievable poor and they treat their customers with contempt? Do what you say you are going to do and treat your customers with respect and dignity

  • james_larner James Larner (@james_larner) reported from Birmingham, England

    @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

  • Lanankuras Agris Bečmanis (@Lanankuras) reported

    @EE Funniest thing is. When taking any upgrade - dont need a passport. Just your phone, your security questions. Phone costs 1000£+. PS5 costs 470£. Other thing is - u have a right to cancel any cobtract 28days. Not even mentioning when u even cant pick up - as by laziness of store