EE outages and service status in Mark Cross, England

Problems in the last 24 hours in Mark Cross, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mark Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mark Cross, England

The most recent EE outage reports came from the following cities: East Grinstead, Royal Tunbridge Wells, Tonbridge, and Crowborough.

City	Problem Type	Report Time
East Grinstead	Phone	4 days ago
Royal Tunbridge Wells	Phone	1 month ago
Tonbridge	Internet	1 month ago
Royal Tunbridge Wells	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mark Cross, England

Latest outage, problems and issue reports in Mark Cross and nearby locations:

• 
  Emma Ongley (@EOngley) reported 4 minutes ago from Tonbridge, England

  @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

• 
  Emma Ongley (@EOngley) reported 12 minutes ago from Tonbridge, England

  @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

• 
  Angie ❤ (@MrsC118) reported 16 minutes ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

• 
  Ben Thornton (@thornton_b) reported 18 minutes ago from Royal Tunbridge Wells, England

  @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 20 minutes ago from Royal Tunbridge Wells, England

  @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

• 
  Dave Jones (@davemole85) reported 22 minutes ago from Royal Tunbridge Wells, England

  Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

• 
  Carl Lawrence (@CarlLawrence33) reported 25 minutes ago from Battle, England

  @EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help

• 
  Emma Ongley (@EOngley) reported 31 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  Ben Thornton (@thornton_b) reported 32 minutes ago from Royal Tunbridge Wells, England

  @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

• 
  Scott (@stumpyduck77) reported 33 minutes ago from Ringmer, England

  @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

• 
  Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported 34 minutes ago from Speldhurst, England

  @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

• 
  Tim F (@TimboBagginses) reported 36 minutes ago from East Grinstead, England

  @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

• 
  Steven Janssen (@Stevenwj74) reported 42 minutes ago from Royal Tunbridge Wells, England

  @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

• 
  Laura (@115thDream_) reported 42 minutes ago from East Grinstead, England

  @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

• 
  Mike Ziolek (@djmikeziolek) reported 42 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Christine Taylor (@acroliths) reported 44 minutes ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  Ant (@Ant_RTW) reported 52 minutes ago from Royal Tunbridge Wells, England

  @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

• 
  Lamin Fuller (@MrLaminFuller) reported 56 minutes ago from Royal Tunbridge Wells, England

  How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

• 
  @RS (@rs_hole) reported 57 minutes ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grant Ingrams (@gji1964) reported 5 minutes ago

  @EE never had reason to complain but following you failing to turn up to upgrade my broadband you are sending repeated messages that I must return the kit & a list of penalty costs if I don’t. You know, the kit I continue to use as you failed to turn up. This is harassment

• 
  The Emperor Son (@TheEmperorSon) reported 6 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 9 minutes ago

  @EE To think, I have to call you just to reset or refresh my data, because your network is crap! Mind you, 2 weeks ago I had to refresh my data, because the network service is crap! Do better EE!

• 
  Kev (@KevlarBrock) reported 10 minutes ago

  @EE I’ll leave it to the exec call on Wednesday now. If neither yourself nor BTO can identify the issue and we’ve done a router swap I think we’re just clutching at straws now.

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 13 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.

• 
  Rob Williams (@robwilliams73) reported 18 minutes ago

  @EE Thanks for the response. If I use the right control it just keeps every half an hour. In order to look at days ahead I have to hold the right control down and skip through the half an hours until I get the day I want. Very slow. Was hoping to skip a day at a time

• 
  Craig Newby (@Newby13Craig) reported 19 minutes ago

  @EE Appreciate the support

• 
  Naomi Langford-Wood (@NaomiLWood) reported 21 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

• 
  Mr Gray (@Monetization26) reported 25 minutes ago

  @EE If you DM me and then I’ll reply with my details and then a senior complaints manager can call me. If not cancel my service and I’ll take my business elsewhere!!.

• 
  C.A.T. (@CATMANU79) reported 26 minutes ago

  @bmstewart2004 Was with @EE who are ****. Just left them for @Virgin £91.99 for e'thing+1gb. Was stuck in a 2yr contract after being forced to switch from BT. Was paying £118.99 for 38mb broadband and ltd. tv service, FTTP not available til this yr, tried to lure me to stay with FTTP. Do one.