EE

EE Outage Report in Mark Cross, East Sussex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mark Cross, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mark Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mark Cross, East Sussex, England 02/18/2026 14:45

February 18: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mark Cross, East Sussex, England

The most recent EE outage reports came from the following cities: East Grinstead, Uckfield, Edenbridge and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Grinstead Internet
United KingdomUckfield Internet
United KingdomEdenbridge Phone
United KingdomLewes Internet
United KingdomPaddock Wood Internet
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mark Cross, England

Latest outage, problems and issue reports in Mark Cross and nearby locations:

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • CarlLawrence33 Carl Lawrence (@CarlLawrence33) reported from Battle, England

    @EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • maisiethetortie Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England

    @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

  • rs_hole @RS (@rs_hole) reported from Pembury, England

    @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

  • stumpyduck77 Scott (@stumpyduck77) reported from Ringmer, England

    @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

  • Stevenwj74 Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England

    @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

  • MrLaminFuller Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iSandeepBisht Sandeep Bisht (@iSandeepBisht) reported

    I think, @EE must stop their misleading ads about super-fast networks. I jumped off #Vodafone last month and since then not a single day I enjoyed the smooth Network. Right now, I am in Southend and struggling with the Network.

  • Beadyeyemcgraw Feathers McGraw (@Beadyeyemcgraw) reported

    @EE what is happening with my ee login?? I’ve been trying to update payment method and nothing is happening. Frustrating !

  • mattstannard Matt Stannard (@mattstannard) reported

    @SkyHelpTeam can you send me mobile settings? My iPhone goes 4G to 3G to Edge my wife is on @EE and has a solid 5G - not sure what’s going on, thought maybe resetting may help

  • CotyHS2 Ian Moss (@CotyHS2) reported

    Hey @EE, how do you measure "best network in the world"? I've tried you. You're worse than @o2 in my area, and o2 are shite. More advertising bollox.

  • jam21t Ade Morgan #BIN SPYING 💙💛 (@jam21t) reported

    @EE it’s become clear that you no longer service PAYG data only customers. I assume that this is deliberate as BT provide fibre systems with EE mobile LTE backup device in order that competitors users are forced to switch so they can continue to have their own backup systems!!

  • Annaf8at125 Anna Arnone (@Annaf8at125) reported

    @EE Oh, missed out the word 'badly'...doing the same things badly. Same copper wires. Same junction boxes. Same partial fibre system. A bit like the energy that is squirted into our houses. Different names on the bill. Same stuff coming down the wires/pipes.

  • jonnyfromrhu Jonathan (@jonnyfromrhu) reported

    Hi @EE. I got a new Samsung Galaxy s22 Ultra a few months ago. Its come to my attention that when sending SMS messages, they come from a completely different number than my registered one. Could you help at all please?

  • DavidR17 David Reaney (@DavidR17) reported

    @EE hi my Apple Watch contract is due to end on 24th September and my direct debit comes out 23rd September I want to cancel my contract on 23rd September would I be able to with it ending on 24th?

  • ufosurenkoylu sir alex ferguson (@ufosurenkoylu) reported

    @EE there is no connection on your 4g and i cant even connect to 5g, the phone connects to 3g meanwhile its on a call so im writing this meanwhile on a call with 150 EE automated service, funny

  • GobbyJack Gobby (@GobbyJack) reported

    @EE please please explain how, recently, the service we have from EE is totally unacceptable? 75% of calls from home are repeatedly dropped and the WiFi is very unreliable. I know you’re going to come back and say it’s very busy at moment. Employ more staff then. Easy