EE Outage Report in Hethersett, Norfolk, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hethersett, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent EE outage reports came from the following cities: Hingham, Norwich, East Dereham and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| East Dereham |
Phone | |
| Shropham |
Phone |
Community Discussion
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EE Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Cheryl Cade
(@ThirstBeers) reported
from
Norwich, England
@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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emma louise *****
(@emmalgooch) reported
from
Long Stratton, England
@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Miss-Adrienne louise
(@MissAdrienne97) reported
from
Dereham, England
@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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johnshearman
(@johnshearman73) reported
from
Hingham, England
Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Cat Eke
(@ceke9903) reported
from
Dereham, England
@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mussarut Abbas
(@muzzie786) reported
@EE so retentions team tries to retain me as a customer and 3 days later I’m still waiting for a call back regarding the offer made by retentions and having to chase YOU up on your services!! Poor customer services is not the word!!
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Jordan Wright
(@Jordan_Wrighty) reported
@EE Obviously, I've rang you guys so many times over the last few months. I couldn't do mend and lend (which I understand) got a Samsung tech out today to look at it. Same problem occuring. (I have proof), get me out of this contract.
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Madhouse Muse 😷
(@MadhouseMuse) reported
@EE @CMAgovUK I spent a lot of time looking up old credit card statements to find the exact dates of top-ups btw 2019-21. I provided that to your team last night. However, no one has responded back. Is this how you help your valuable customers?
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S A R A H☁️🍒
(@_sarahlouisexo) reported
@EE hi i've tried to add an apple watch to my account but i've been told i have the ring customer service for this? i've never had this issue before?
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David
(@WombleTM) reported
@EE what’s going on in PO209EL? Total blackout. Having to use O2
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Blane E. Shields
(@Prophetx15) reported
@tomellis17 @EE Impressive... My worry would be less about the network sustainability and the technology, though, than it would be that the controller accidentally sneezed mid swipe, @tomellis17
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Jewels G
(@kjjewels) reported
@tomellis17 @EE I never knew acting was such a cut throat job 😯
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Andrew Watson
(@W1986Andy) reported
@EE @tomellis17 Good you can do this. Now sort the basics out. Like you know, having a decent connection in most of the UK and having good customer service?
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GARY POTTER
(@GARYPOTTER15) reported
@EE I've just had a spam email purporting to come from you (asking for money - I'm not a customer); is there an email address I can forward it to for you to investigate? I couldn't find one on the contact section of your website (& I don't want to ring).
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Jordan Wright
(@Jordan_Wrighty) reported
@EE I think you're missing the point, EE have told me that it would be sent for repair to a Samsung technician. One has been today to provide and doorstop service and it has not provided a solution as the problem is re occuring again.