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EE Outage Report in Hethersett, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hethersett, Norfolk, England 12/27/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hethersett, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich, East Dereham and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomEast Dereham Internet
United KingdomNorwich Phone
United KingdomEast Dereham Phone
United KingdomNorwich Phone
United KingdomAttleborough E-mail

Community Discussion

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EE Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

  • thejpwphotos Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • Spr1718 Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • alex_cr Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • MissAdrienne97 Miss-Adrienne louise (@MissAdrienne97) reported from Dereham, England

    @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

  • ceke9903 Cat Eke (@ceke9903) reported from Dereham, England

    @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

  • ThirstBeers Cheryl Cade (@ThirstBeers) reported from Norwich, England

    @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

  • emmalgooch emma louise ***** (@emmalgooch) reported from Long Stratton, England

    @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom_m_gibson Tom Gibson (@Tom_m_gibson) reported

    @EE shocking levels of customer service this week. Seems 7 years of coughing up £60 a month doesn’t count for much. I will now be without a working handset for 2 weeks. Money for nothing, good business model. Highlight was a store worker conveniently missing my lifetime warranty!

  • claireemma70 Claire Smith (@claireemma70) reported

    What absolutely horrendous service from @ee today. 2 days of my holiday spent messaging them and nothing resolved just sending me round and round in circles. Will be cancelling and moving once I’m home!

  • execution84 Sarah Golding (@execution84) reported

    @EE are absolute joke round my area. Lie upon lie. After this contract is up I'm looking elsewhere that has reliable internet service. Because this is atrocious. Especially when I'm trying to watch a wwe show. It's not acceptable.

  • SportingNest 🇸🇴 Sporting Nest 🇬🇧 🏳️‍🌈 🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    @EE Yes I got through. They told me there are no problems in my area. Just after I got a text message saying work in being done on the service in the area. 🙄

  • PaulEvans3010 Paul Evans (@PaulEvans3010) reported

    @EE hi wonder if you can help my EE app is showing 0 data etc on all accounts despite having an auto top up and credon each account iscthere a glitch somewhere. Can you help?

  • tvpiwa Sadza Connoisseur 🇿🇼 (@tvpiwa) reported

    @EE technical support are so useless, I think it’s time to leave now

  • gemmahentsch Gemma Hentsch (@gemmahentsch) reported from Brighton, England

    @EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.

  • robbo273 andy robertson (@robbo273) reported

    @EE @AppleSupport Just upgraded to IPhone 14Pro. In process IOS16 deleted physical sim and set that up as an e-Sim. Issue @EE provides a physical sim and e-sim service. Or did! Now my business number is out of action

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • StevenH_LnD Steven ***** TAP.dip (@StevenH_LnD) reported

    @EE Not sure, I filled in the online form asking to cancel x 4 and have to wait 72 hours for a reply. Hope to find out Monday.