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EE Outage Report in Hethersett, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hethersett, England

The most recent EE outage reports came from the following cities: East Dereham, Hingham, Norwich, and Shropham.

CityProblem TypeReport Time
East Dereham Phone 19 days ago
Norwich Internet 2 months ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
East Dereham Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

  • MissAdrienne97
    Miss-Adrienne louise (@MissAdrienne97) reported from Dereham, England

    @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

  • alex_cr
    Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • ThirstBeers
    Cheryl Cade (@ThirstBeers) reported from Norwich, England

    @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

  • Michiejames
    James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • higgins190971
    Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • ReidyRoo69
    ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • nettieapps
    Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • markiehogden
    Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • robwoodrow
    robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • MaddiChamberlin
    maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • NateDawg27
    Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • GaryStevens1024
    Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • emmalgooch
    emma louise ***** (@emmalgooch) reported from Long Stratton, England

    @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • ceke9903
    Cat Eke (@ceke9903) reported from Dereham, England

    @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LightningAlex_
    LightningAlex_ (@LightningAlex_) reported

    @SpeedyMaGicXz94 @EE To clarify - Legally they have to prove that cosmetic damage caused that screen fault to not repair or replace for free with it being within the first 6 months

  • jacob82441144
    jxk_x (@jacob82441144) reported

    @Dezelyy1 Could play a lot of things if @EE didn’t **** up your slot to get internet

  • mikemilleresq
    mike miller (@mikemilleresq) reported

    @GibbsMatt @EE You could try giffgaff fairly certain they won't credit check you, I assume this is a monthly contract issue?

  • VirtueFC
    Virtue FC #levyout #enicout #backconte (@VirtueFC) reported

    @EE Every customer services line I tried to go through to is just cutting off before it rings. Also when you try to link through the website it says "bad gateway" all other websites and phone lines working fine so it isn't my handset.

  • ctelf1983
    ⒸⓇⒶⒾⒼ ⓉⒺⓁⒻⓄⓇⒹ (@ctelf1983) reported

    @EE But riase em 8 percent for everyone else. **** off

  • scottyf82
    Scotty (@scottyf82) reported

    @EE I've been a customer for over ten years, and before that with orange. My Bill's total over £1500 PA and have done for the past 8 years minimum. This is the thanks I get? If my contracts were coming to an end, I would leave.

  • SimonOffen88
    Simon Offen (@SimonOffen88) reported

    @EE @Scrappincaz929 That's absolute rubbish! Your colleagues in store have never said anything to me about price increase during the contract- just sign here agree to the terms, they don't highlight or mention price increase. And it's the biggest one yet- why?!

  • nrpoole
    Nick Poole (@nrpoole) reported

    @EE Had cause to use your technical support service a few minutes ago. Spoke to Rhys. I was very impressed with the service I received. Well done and thank you.

  • frieIson
    jamie (@frieIson) reported

    @EE besties i am begging you to fix your website, it hasn’t been loading all day.

  • sallygr1
    Sally Greenberg (@sallygr1) reported

    @EE When I went to the EE shop on Argyle St in Glasgow, they said that they had no way of determining whether the card was correct, & I had to call customer service. Then I got put on hold. Finally I risked using it, & fortunately it did top up the correct account.