EE Outage Report in Hethersett, Norfolk, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hethersett, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich, East Dereham and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Total Blackout | |
| East Dereham |
Internet | |
| Norwich |
Phone | |
| East Dereham |
Phone | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Miss-Adrienne louise
(@MissAdrienne97) reported
from
Dereham, England
@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Cat Eke
(@ceke9903) reported
from
Dereham, England
@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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emma louise *****
(@emmalgooch) reported
from
Long Stratton, England
@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Cheryl Cade
(@ThirstBeers) reported
from
Norwich, England
@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Llinos Rees-Williams
(@LlinosRW) reported
@EE DPD have lost/stolen my new phone. 150 no help at all and your website not working
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➳ yøshī 𖤐 (吉)
(@PurpleYoshi774) reported
@EE I’m wondering if they are related to EE calling for deals? In which how would I disable getting these phone calls. I never had this issue with my previous phone.
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kitch
(@_tck4) reported
@EE Bad customer service and ridiculous contract plans
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Josh!
(@McNolf) reported
@EE Hello, I hope you’re well. I really want EE Broadband and ordered it in May, but Openreach have now missed 8 installation appointments. Your team have been very friendly but ultimately unhelpful in getting this resolved. Are you able to help?
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Emily Stephenson
(@EmilySteph2) reported
@EE are there issues in BS15 today? Phone signal is awful and keeps cutting out! Just missed a call with my doctor 😡
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Paddy McAllister
(@MrKaiM81) reported
@EE Hi, I wondered if there's a problem with the EE Fibre broadband in my area. Wi-Fi was working this morning, went for a walk, returned home, and now nothing but turquoise flashing lights on my hub. Tried troubleshooting and no joy.
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Jake F
(@jake_fish) reported
3 and a half hours to get our phones sorted in the @EE shop this morning and it’s still not working. I think they just gave up.
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Phil
(@balancedcurves) reported
@EE @alibo22 Hey. Still not resolved EE if anything the issue is worse. Totally unimpressed with the service. Still waiting after 4 hours for and ‘urgent’ call back. @alibo22 needs her phone for health reasons. Get it sorted or we are off to O2
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Ry.i.am
(@star_boi) reported
I’m pleased to say, @EE , you’ve retained a customer thanks to your George Street store! Matt was extremely helpful when serving me and the person who answered the phone gave me all the info and confirmation as a new customer, photo ID wasn’t required!
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Eddie Pitman
(@eddiepitman) reported
@EE what should I do with the old EE router and EE TV box now that I’m no longer a broadband customer of yours thanks to you bricking EE TV?