EE outages and service status in Hethersett, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Hethersett, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Apr 13, 4:02 PM GMT+1.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hethersett, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hethersett, England
The most recent EE outage reports came from the following cities: Norwich, East Dereham, and Hingham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 2 days ago |
|
East Dereham
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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Cheryl Cade (@ThirstBeers) reported from Norwich, England@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandHi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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emma louise ***** (@emmalgooch) reported from Long Stratton, England@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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James Michie (@Michiejames) reported from Long Stratton, England@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Chris Higgins (@higgins190971) reported from Norwich, England@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Cat Eke (@ceke9903) reported from Dereham, England@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
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Alice Rose (@alilucyrose) reported from Norwich, England@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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ReidyRoo (@ReidyRoo69) reported from Norwich, England@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Mark Hogden (@markiehogden) reported from Horsford, England@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Alice Rose (@alilucyrose) reported from Norwich, EnglandJust come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Gary Stevens (@GaryStevens1024) reported from Norwich, EnglandBest customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Annette Apps (@nettieapps) reported from Sprowston, England@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, EnglandI’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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johnshearman (@johnshearman73) reported from Hingham, EnglandDays of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.
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maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, Englandsick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Miss-Adrienne louise (@MissAdrienne97) reported from Dereham, England@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
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Sam Gravener (@Spr1718) reported from Norwich, England@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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robert woodrow (@robwoodrow) reported from Scottow, England@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Lagerboi Nate (@NateDawg27) reported from Norwich, England@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bob (@Bobd2411) reported@GreenVapinGiant @EE How stupid can you be? Not everyone has the money to buy the phone outright so the pay more to get it with a sim. Basic economics.
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol
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Alan Roberts (@AlanRob68902430) reported@EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate
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emma wing (@emstusimba) reported@EE keep having issues with text messages not going through/ sending. Very frustrating
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Michelle Masson 🙃 (@shellm1971) reported@EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.
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Alan Roberts (@AlanRob68902430) reported@EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and
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ggg (@LeiSnoby) reported@EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue
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Adam (@stokieadam) reported@EE @LasallianSean What really annoys me is that if you want to buy something, few online clicks and sorted. If you want to cancel, you have to telephone, wait, listen to their grovelling nonsense, talk to a human. Just make things easy for everyone
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Bobby Bucks (@b0bbybux) reported@theartbaglady @EE @kevinbacon If it ain’t broke, don’t fix it?
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Peter Cross (@CronoYellow27) reported@owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.