EE Outage Report in Hethersett, Norfolk, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hethersett, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent EE outage reports came from the following cities: Attleborough, Norwich and East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Cheryl Cade
(@ThirstBeers) reported
from
Norwich, England
@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Cat Eke
(@ceke9903) reported
from
Dereham, England
@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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emma louise *****
(@emmalgooch) reported
from
Long Stratton, England
@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Miss-Adrienne louise
(@MissAdrienne97) reported
from
Dereham, England
@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Frayne
(@DebbieCF_UK) reported
@EE @EnglandFootball What are the service conditions for customers to cancel contracts please.
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kitty oreilly
(@kittyk3) reported
@EE every evening br band crashes .. my neighbours are with another provider and they are smugly watching Netflix - me - I may have to resort to housework .. please fix it 🤞
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John McGarva
(@IamBonglie) reported
Would @EE like to try to justify why it is incredibly quick & easy to sign up to a service, but if you need to cancel a service because of poor coverage, you have to hang on with bad pop music for ages?
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.
(@HGUltimate) reported
@EE very poor service, bought the roam abroad pass to use in USA. CANNOT use my mobile data and service for calls and text keeps cutting out. Been here for four days. This is DANGEROUS SITUATION. I need help ASAP
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3sacloud
(@3sacloud) reported
@ee service? Trying to tell me that rebooting my 4G router via their software is 'not supported'. As a customer of over 25 years is it unreasonable to expect better? #noconfidence #badservice #customersupport
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ashling
(@ashlingdh) reported
@EE any idea how long it's going to take to fix the problems in Oswestry please? 3 days of no signal and unable to use the phone without wifi!
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Debbie Frayne
(@DebbieCF_UK) reported
@EE @EnglandFootball Poor EE Coverage If you'd like to cancel your contract due to poor mobile coverage from EE, it's likely that an early termination charge would still apply if you're inside the minimum term of your contract.
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kelly newell
(@kellyn1975) reported
@EE @EnglandFootball Shame you can spend time posted on social media as opposed to dealing / responding with customer complaints
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906
(@DavidPa85077976) reported
@EE We need cheaper broadband instead of paying stupid American actors.
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Benny B
(@Here4TheUFC) reported
@EE I try to login online, I'm faced with a login error, I log in to the app and I'm faced with Something went wrong and we can't show your remaining data. I call the 150 and told it'll be fixed in a couple hours, 3 days later and still no fix. #ee #help