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EE Outage Report in Hethersett, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hethersett, Norfolk, England 02/18/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hethersett, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich, East Dereham and Shropham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomEast Dereham Phone
United KingdomShropham Phone

Community Discussion

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EE Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • alex_cr Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • ThirstBeers Cheryl Cade (@ThirstBeers) reported from Norwich, England

    @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • MissAdrienne97 Miss-Adrienne louise (@MissAdrienne97) reported from Dereham, England

    @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

  • emmalgooch emma louise ***** (@emmalgooch) reported from Long Stratton, England

    @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

  • Spr1718 Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • thejpwphotos Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • ceke9903 Cat Eke (@ceke9903) reported from Dereham, England

    @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • simonjpenney Simon Penney (@simonjpenney) reported

    On hold again to @EE over an hour on the phone now, trying to sort a new order out think they have forgot me, first person told me after waiting to speak to a person to use online chat now on hold again only to be told no one can help me and I will get a call back within 72 hours

  • AngelaTudhope1 Angela Tudhope (@AngelaTudhope1) reported

    @EE could you please check if there are any issues in the KA12 area. I have no Internet connection seems to have started early hours of te morning

  • ChrisDykeChef Chris **** (@ChrisDykeChef) reported

    @EE were experiencing really poor signal and network coverage. It was the same all day yesterday. What’s going on?

  • cicisaysso Cici (@cicisaysso) reported

    One company that has never let me down is @EE literally haven't got a bad word to say about them

  • KaneCheshire Kane (@KaneCheshire) reported

    @EE Then get an estimate from the third party so you can pass it on. You obviously have internal estimates because you won’t just have engineers hanging around until it’s safe, they’ll be reallocated. I think it’s time you give me the compensation for the 6 months I never claimed.

  • Dave7438501904 Dave74 (@Dave7438501904) reported

    @aggo58 @EE @O2 I'm going the other way. O2 is awful in Wrexham these days.

  • SmashR_001 Ash (@SmashR_001) reported

    @EE Hi Mickey, my wifi is with EE too. So because your wifi has been poor, I’ve lost some of my data. That doesn’t seem fair given I pay EE for both services

  • HippersonTom Tom Hipperson (@HippersonTom) reported

    @EE really annoyed with you. Got me on your broadband but you didn’t tell me you would cancel my BT TV, Netflix, landline, antivirus and BT cloud. I feel duped by your advisor as this was not made clear.

  • LauraRebelSolo Laura 'Munster' McCabe 🦇 (@LauraRebelSolo) reported

    I've been with @EE for 14 years. When they were T Mobile. I have never had an issue. But seeing my contract go up by just about £7, I am considering leaving once my contract is up. These high costs of living prices and they throw this at me. Hell naw.

  • joeyhemingbroug Joey Hemingbrough (@joeyhemingbroug) reported

    @EE ridiculous rang through twice to make account changes hold hold 30 minutes each time, get through and your representatives hang up. Absolutely disgraceful from a company who claims that customer service is important