EE outages and service status in Hethersett, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Hethersett, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hethersett, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hethersett, England
The most recent EE outage reports came from the following cities: East Dereham, Hingham, and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham
|
Phone | 25 days ago |
|
Norwich
|
Internet | 2 months ago |
|
Norwich
|
Phone | 2 months ago |
|
Norwich
|
Phone | 2 months ago |
|
Norwich
|
Phone | 2 months ago |
|
East Dereham
|
Phone | 2 months ago |
Community Discussion
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EE Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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Alice Rose (@alilucyrose) reported from Norwich, England@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Sam Gravener (@Spr1718) reported from Norwich, England@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Alice Rose (@alilucyrose) reported from Norwich, EnglandJust come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Lagerboi Nate (@NateDawg27) reported from Norwich, England@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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robert woodrow (@robwoodrow) reported from Scottow, England@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Cheryl Cade (@ThirstBeers) reported from Norwich, England@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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Cat Eke (@ceke9903) reported from Dereham, England@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
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James Michie (@Michiejames) reported from Long Stratton, England@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Gary Stevens (@GaryStevens1024) reported from Norwich, EnglandBest customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Chris Higgins (@higgins190971) reported from Norwich, England@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Annette Apps (@nettieapps) reported from Sprowston, England@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, EnglandI’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, Englandsick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandHi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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emma louise ***** (@emmalgooch) reported from Long Stratton, England@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Mark Hogden (@markiehogden) reported from Horsford, England@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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ReidyRoo (@ReidyRoo69) reported from Norwich, England@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Miss-Adrienne louise (@MissAdrienne97) reported from Dereham, England@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
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johnshearman (@johnshearman73) reported from Hingham, EnglandDays of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Coombes (@dee_coombes) reported@EE I did, but although my broadband is poor, my landline has been down for over a week. Spoke to a person last week. Said it would be back by 4th. Spoke again yesterday. She said she will contact me in, I think, a week, or 10 days. This is awful.
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paul mullaly (@paulsportrisk) reported@EE No not really ! They claim it a problem with open reach. I have been without WiFi since 28/1 and the next review date is the 10/2 I personally don’t understand why it takes so long. This should have been working on the 14/1 . I speak with EE every day what more can I do
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Hayley Stevens (@Hayleystevens) reported from Bradford-on-Avon, EnglandAnyone else on @EE struggling to get a decent signal?
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Daniel Felgate MRICS (@Daniel_Felgate) reported@EE Still not working very well unfortunately , very temperamental . I am working from home currently but unable to do so without internet so any further updates / assistance would be much appreciated ! Thank you in advance
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Natalie Jones (@natjones89) reportedBeen a loyal customer to @EE for years n years yet get **** upgrade offers in comparison to someone new joining the network 🤯 looks like I need to cancel my contract to re join 🤔 not helpful customer service either pushing a **** deal when I can see I can get better 🤔
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Charlie Phillips (@charlieswork) reportedMy new #iPhone12Pro from @EE has a strange green line up the side of the screen. Has anyone else seen or heard of this? Not much online. Can @Apple help here?
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Daniel Felgate MRICS (@Daniel_Felgate) reported@EE Wifi not working on computer or phone , and hive is down , thanks
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Robert Gibbs (@RobertGibbs93) reported@EE is your 150 service down because it's not letting me top-up? If I can't get my data from this voucher by 6am, I can get to work tomorrow, any clue what's up?
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Jason Lovett (@JLo197177) reported@EE Are customer service still active this evening?
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seataronafan (@sbarker555) reported@Ofcom @EE hi ee are aware of a billing issue which has increased some customers bills last month. They don't know why and don't seem touch resolving quickly or transparently! Please can you assist