EE outages and service status in Hethersett, England

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hethersett, England

The most recent EE outage reports came from the following cities: Norwich, and East Dereham.

City	Problem Type	Report Time
Norwich	Internet	6 days ago
Norwich	Phone	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

• 
  Gary Stevens (@GaryStevens1024) reported 8 minutes ago from Norwich, England

  Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

• 
  ReidyRoo (@ReidyRoo69) reported 14 minutes ago from Norwich, England

  @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

• 
  robert woodrow (@robwoodrow) reported 16 minutes ago from Scottow, England

  @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

• 
  Chris Greenfield (@chris_greenf) reported 18 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Annette Apps (@nettieapps) reported 18 minutes ago from Sprowston, England

  @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

• 
  Alice Rose (@alilucyrose) reported 24 minutes ago from Norwich, England

  @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

• 
  Chris Higgins (@higgins190971) reported 25 minutes ago from Norwich, England

  @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

• 
  Cheryl Cade (@ThirstBeers) reported 30 minutes ago from Norwich, England

  @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

• 
  James Michie (@Michiejames) reported 34 minutes ago from Long Stratton, England

  @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

• 
  Jon P Watson Photography (@thejpwphotos) reported 38 minutes ago from Norwich, England

  Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

• 
  emma louise ***** (@emmalgooch) reported 39 minutes ago from Long Stratton, England

  @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 39 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  johnshearman (@johnshearman73) reported 41 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Cat Eke (@ceke9903) reported 41 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

• 
  Alice Rose (@alilucyrose) reported 46 minutes ago from Norwich, England

  Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

• 
  Lagerboi Nate (@NateDawg27) reported 50 minutes ago from Norwich, England

  @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

• 
  Mark Hogden (@markiehogden) reported 53 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Alex Causton-Ronaldson (he/him) (@alex_cr) reported 58 minutes ago from Norwich, England

  I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

• 
  Sam Gravener (@Spr1718) reported 59 minutes ago from Norwich, England

  @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

• 
  maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported 60 minutes ago from Hellesdon, England

  sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 3 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  Mark Connolly (@macon1375) reported 4 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 4 minutes ago

  So @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?

• 
  Bodz84 (@AFCBUDDY85) reported 5 minutes ago

  @Skytv just know the football season finishes May 30th. If this persists i'll cancel my Subscription. its that simple @EE you got some random being a fake on twitter using your logo

• 
  Taylor (@dtaylor5633) reported 8 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  Simon Pearce 😈🏒🤘 (@r45her) reported 12 minutes ago

  @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract

• 
  Alan Roberts (@AlanRob68902430) reported 13 minutes ago

  @EE I'm on to customer services now

• 
  Sebastiian Georg 🐎🤠✈️❤️‍🔥 (@SebastianGeorg_) reported 16 minutes ago

  Big @EE website down. Kmt

• 
  Karen Reid (@Karenreid24) reported 17 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Michael Knight (@michaelmknight) reported 21 minutes ago

  @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.