EE outages and service status in Hethersett, England

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hethersett, England

The most recent EE outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Internet	1 month ago
Norwich	Phone	2 months ago

Community Discussion

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EE Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

• 
  emma louise ***** (@emmalgooch) reported 3 minutes ago from Long Stratton, England

  @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

• 
  Alex Causton-Ronaldson (he/him) (@alex_cr) reported 4 minutes ago from Norwich, England

  I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

• 
  robert woodrow (@robwoodrow) reported 6 minutes ago from Scottow, England

  @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

• 
  Lagerboi Nate (@NateDawg27) reported 10 minutes ago from Norwich, England

  @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

• 
  Annette Apps (@nettieapps) reported 12 minutes ago from Sprowston, England

  @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

• 
  Gary Stevens (@GaryStevens1024) reported 19 minutes ago from Norwich, England

  Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

• 
  Jon P Watson Photography (@thejpwphotos) reported 23 minutes ago from Norwich, England

  Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 24 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  johnshearman (@johnshearman73) reported 29 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Cat Eke (@ceke9903) reported 29 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

• 
  Cheryl Cade (@ThirstBeers) reported 29 minutes ago from Norwich, England

  @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

• 
  Mark Hogden (@markiehogden) reported 38 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Alice Rose (@alilucyrose) reported 39 minutes ago from Norwich, England

  Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

• 
  Alice Rose (@alilucyrose) reported 42 minutes ago from Norwich, England

  @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

• 
  Sam Gravener (@Spr1718) reported 44 minutes ago from Norwich, England

  @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

• 
  Chris Higgins (@higgins190971) reported 48 minutes ago from Norwich, England

  @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

• 
  James Michie (@Michiejames) reported 52 minutes ago from Long Stratton, England

  @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

• 
  ReidyRoo (@ReidyRoo69) reported 54 minutes ago from Norwich, England

  @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

• 
  maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported 55 minutes ago from Hellesdon, England

  sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

• 
  Chris Greenfield (@chris_greenf) reported 59 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 4 minutes ago

  Spent two hours on the phone with @EE today. Poor ******* other end deserves a medal. But I've ended up with EE TV, full fibre BB and a new phone, unlimited data etc for £26 less than I was paying for Sky TV, bb and an EE 25gb sim. Brilliant customer service. Very happy customer

• 
  Opeyemi Daniel (@DinaGlyphs) reported 4 minutes ago

  @EE When asked if I want to talk to someone and I follow the prompt, the call ends with an instruction to wait for further messages to guide me on how to get further support. The message doesn’t arrive, nor do I get a call back.

• 
  Paul (@insittingbourne) reported 6 minutes ago

  @ee #o2 sort out your masts near # Iwade Kent. 4hrs stuck in traffic with terrible service on both networks barely communicate either anyone. This is 2026 sort it out

• 
  Opeyemi Daniel (@DinaGlyphs) reported 11 minutes ago

  @EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)

• 
  Surinder (@SurinderRehal) reported 12 minutes ago

  @EE This is becoming a joke, and as I’ve said previously, I haven’t got the energy to go up and down three floors to sort your rubbish out

• 
  Jim (@James18Farthing) reported 13 minutes ago

  @EE Now I'm trying to get free my bank card on the app so I can pay but when ever I click on add card I'm asked to register a sim which I already have can't add a bank card can't use the sim and the team couldn't help, Is gifgaf any good

• 
  Wolf flybynature (@Wolfflybynature) reported 13 minutes ago

  Some of you Gen Z behave why too robotic you ask them a question they answer like @EE customer service advisors 🤡

• 
  Shaun (@actionjaxon666) reported 15 minutes ago

  @jdklfc @EE Yeah so EE should just pay all the other companies to use their infrastructures around the world? Sure - not EE’s problem. It’s an industry problem. The infrastructure behind roaming is vastly complex, and with complexity comes costs that your basic AF contract doesn’t cover.

• 
  ObamaWellington (@ObamaWellington) reported 16 minutes ago

  @EE @geynosha Hahaha that is the most ridiculous and anti-customer system for accessing hotel WiFi, you realise that EE? At no stage should having to go to a shop to pick up an UK EE sim card be a required activity.

• 
  Matt (@mechmonkey) reported 21 minutes ago

  @EE Appreciate the help. Will I be refunded for the over charge for the last 2 months?