EE outages and service status in Hethersett, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Hethersett, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hethersett, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hethersett, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 24 days ago |
|
Norwich
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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Cat Eke (@ceke9903) reported from Dereham, England@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
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Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, EnglandI’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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ReidyRoo (@ReidyRoo69) reported from Norwich, England@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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emma louise ***** (@emmalgooch) reported from Long Stratton, England@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandHi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Miss-Adrienne louise (@MissAdrienne97) reported from Dereham, England@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
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robert woodrow (@robwoodrow) reported from Scottow, England@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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johnshearman (@johnshearman73) reported from Hingham, EnglandDays of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.
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maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, Englandsick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Mark Hogden (@markiehogden) reported from Horsford, England@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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James Michie (@Michiejames) reported from Long Stratton, England@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Alice Rose (@alilucyrose) reported from Norwich, EnglandJust come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Alice Rose (@alilucyrose) reported from Norwich, England@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Cheryl Cade (@ThirstBeers) reported from Norwich, England@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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Lagerboi Nate (@NateDawg27) reported from Norwich, England@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Sam Gravener (@Spr1718) reported from Norwich, England@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Gary Stevens (@GaryStevens1024) reported from Norwich, EnglandBest customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Annette Apps (@nettieapps) reported from Sprowston, England@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Chris Higgins (@higgins190971) reported from Norwich, England@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steveo (@SteveA39845825) reported@EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????
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Neil Green (@ngmillers1973) reported@matthewdmarsden @EE @marsdenleanne1 Horrible EE how they are rated the best I do not know
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Lynette Linton (@LynetteLinton) reported@EE I need help from a human please. I’m in Mexico and need to buy a roaming pass and nothing is working.
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Gareth Morgan (@gazmorgan77) reported@EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .
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Tommy (@TommyT1219) reported@EE Twice now I’ve done this and the call gets cut off, due to poor phone signal, which I’ve told you about. I’ve reported what’s wrong so please just look into it.
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Airman (@airman614) reportedSitting in Inverclyde Royal Hospital, can’t get even 4G on @EE , guy next to me to me getting full 5G on O2, my phone is fully updated iPhone 17 pro max so no issue there, been with EE since T mobile, think I might have to switch, service is awful now.
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Karishma Dave (@tripletno_3) reported@EE absolutely shocking service. I have paid a £100 upgrade any time fee to upgrade my phone, only for the website to crash and the order not go through. I placed the order again through the website, received a confirmation only to be told by your online chat that it hasn’t gone
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liam moisey (@liammoisey2) reported@EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?
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gillian mary (@gillianwyatt601) reported from Quainton, England@EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would
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Simon Pearce 😈🏒🤘 (@r45her) reported@smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract