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EE outages and service status in Hethersett, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Hethersett, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hethersett, England

The most recent EE outage reports came from the following cities: East Dereham, Hingham, and Norwich.

CityProblem TypeReport Time
East Dereham Phone 26 days ago

Community Discussion

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EE Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

  • NateDawg27
    Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

  • MissAdrienne97
    Miss-Adrienne louise (@MissAdrienne97) reported from Dereham, England

    @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • johnshearman73
    johnshearman (@johnshearman73) reported from Hingham, England

    Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

  • emmalgooch
    emma louise ***** (@emmalgooch) reported from Long Stratton, England

    @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

  • robwoodrow
    robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • ThirstBeers
    Cheryl Cade (@ThirstBeers) reported from Norwich, England

    @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • alex_cr
    Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • higgins190971
    Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • ceke9903
    Cat Eke (@ceke9903) reported from Dereham, England

    @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

  • markiehogden
    Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • Michiejames
    James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • ReidyRoo69
    ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • GaryStevens1024
    Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • MaddiChamberlin
    maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • nettieapps
    Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ach59
    Photo man (@ach59) reported

    @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

  • k8_louth
    K8 (@k8_louth) reported

    @EE Finally got through to talk to someone to be cut off again! Really not impressed and cements my need to cancel service!

  • ciswonz
    Ci.swonz 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@ciswonz) reported

    @England @EE Cant even beat Uruguay hahaha **** *****

  • olly_fosbrook
    olly (@olly_fosbrook) reported

    @EE This is a new customer contract, is the info still the same? Also is there a way to see if I’d be likely to pass a credit check before proceeding with it

  • Dolly2107
    Alison simpson (@Dolly2107) reported

    @EE Well the service my partner has just endured was shocking.Oliver was very rude and unprofessional we are just wanting to buy a new phone . We are now on hold waiting to speak to someone else. Customers for years and get treated like paupers.

  • kittenkong42
    Kitten Kong (@kittenkong42) reported

    This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

  • shauny67
    Shaun (@shauny67) reported

    @EE @SerendipityShah Don't forget there is a 14 days cooling off period & starts from the time the service is activated as you cannot judge the service until you have tested it

  • Xx_Jay_P_xX
    Jay-P-Gaming (@Xx_Jay_P_xX) reported

    Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

  • martinc2012
    Martinkellyandfamily (@martinc2012) reported

    @EE Tried to speak to someone yesterday and he basically said that EE do not guarantee a data and a voice signal at the same time! I said well it’s been fine for years but recently seems to have an issue where ever I can be in the country. Apparently it’s not a problem so I was told

  • thealmeister
    Al MacLeod (@thealmeister) reported

    @EE trying to explore the offer to change before end of March. Tried the app and web just says offer not avail! I can’t call right now so any help please?