EE Outage Report in Hethersett, Norfolk, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hethersett, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent EE outage reports came from the following cities: Hingham, Norwich, East Dereham and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| East Dereham |
Phone | |
| Shropham |
Phone |
Community Discussion
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EE Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Cat Eke
(@ceke9903) reported
from
Dereham, England
@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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johnshearman
(@johnshearman73) reported
from
Hingham, England
Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.
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emma louise *****
(@emmalgooch) reported
from
Long Stratton, England
@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Miss-Adrienne louise
(@MissAdrienne97) reported
from
Dereham, England
@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Cheryl Cade
(@ThirstBeers) reported
from
Norwich, England
@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@ryanian650) reported
@EE called to upgrade and said I can get much cheaper elsewhere that even use the EE network so would stay with you if can price match but the advisor wasn’t interested. No way of retaining custom if that’s the attitude. I’ll move all 4 contracts on Sat if no resolution given.
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Heidi Orange
(@heidiorange) reported
@Paulc2nd @EE Can you log in to your account Paul? Loads of customers raising complaints about poor service, customer executive team don't seem bothered and are just telling everyone to take it up with the Ombudsman but customers can't access their accounts for the info they need!
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smc1999
(@ScasianSmc1999) reported
@nikdoof_ @EE Hi my daughter was blocked and bill under my name over £2500. I eventually got through to the customer service number. Seems like their roam further has has a problem and all use is being charged. This should all get refunded I have also emailed chief executive about the issue
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Heidi Orange
(@heidiorange) reported
@KristianFuller6 @EE Good luck! I predict you won't get anywhere and will eventually be told to take it up with the ombudsman by someone in the customer executive team...
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Hella Henners
(@HennersL) reported
@mikejobson @EE Surely if this is a widespread issue, EE should be *at the bare minimum* be communicating straight away with affected customers what is actually happening - I imagine for many folks, a useless phone and a bill for £10k while abroad will be very distressing!
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MJ
(@mikejobson) reported
@tejsmyth @jonjsale @EE All they could do was reinstate my account but they haven't actually fixed the core problem yet. Crazy
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Simon rowley
(@Rolez202) reported
@EE my broadband router is flashing aqua and not working. Any ideas on what to do?
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Bigpoppa
(@Bigpopaaaaa) reported
@EE you guys have suspended my account and I’m the US All bills are paid according to my EE account I can’t call or get through to you guys because my service is cut and I need to use my phone I have nothing any help urgent????
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Chris Hart
(@MeanTeam) reported
@ianelacey @EE I'll be doing just that. I've just looked and there are plenty of much cheaper packs on offer. I can have similar data, free calls etc for nearly half of what I'm already paying never mind with the 10% increase! A reasonable increase and I'd have been happy to stay. This isn't!
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smc1999
(@ScasianSmc1999) reported
@LexiBellissima @nikdoof_ @EE Lexi see my response there’s an issue with roam further shocking that EE have not made a customer announcement. I called and had the unblocked as my daughter is in Canada on her own at times.