EE

EE Outage Report in Burwell, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burwell, Cambridgeshire, England 01/23/2026 11:35

January 23: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burwell, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Ely, Cambridge and Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Wi-fi
United KingdomCambridge Phone
United KingdomEly TV
United KingdomNewmarket E-mail
United KingdomCambridge Internet
United KingdomCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • JasonMUFC85 Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England

    Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • 8kPegasus 8K DUALSENSIBLE (@8kPegasus) reported from Dalham, England

    @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • HarrisonHeating Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Hinder_Surprise 🖤 𝕊𝕒𝕣𝕒𝕙 🖤 (@Hinder_Surprise) reported

    @terry_settle @EE They’ve always been great in fairness but the guy I spoke to today just didn’t give a **** and their website is stating incorrect information

  • bearinldn bear (@bearinldn) reported

    @EE TBH i'm sick of dooing that, you just tell me it's a warenty issue and @SamsungUK will sort it, they don't, but you still get paid! I JUST WANT A PHONE THAT WORKS!

  • Hinder_Surprise 🖤 𝕊𝕒𝕣𝕒𝕙 🖤 (@Hinder_Surprise) reported

    Nothing gets me angrier than **** customer service. It’s really not hard. @EE you should really update the dispatch times for orders on your website and train your staff to at least pretend to have empathy for your customers when you’ve misinformed them 🙄

  • mpratley Martin Pratley (@mpratley) reported

    @EE Shocking service from you guys today. Mother bought sim online with a BT customer discount and gift code and you called today saying you won’t honour it. Why let the online site accept the codes if your not going to honour them

  • outdoorshuman outdoorshuman (@outdoorshuman) reported

    @Chie_25 @EE @WhatsApp Happens regularly. If poor connection or as stated there is an issue with WhatsApp it will use your network to make the calls. WhatsApp don’t really make this clear. All UK networks offer spend caps of some form to avoid such charges.

  • eddieo46 ed o'connell (@eddieo46) reported

    @EE no service in sn95ar Today please help reported online thanks

  • Cericuff1 Ceri cuff (@Cericuff1) reported

    @EE is your website down? Been trying all afternoon to gift my son some data

  • LightningAlex_ LightningAlex_ (@LightningAlex_) reported

    @EE so is it right that I have to pay for you to repair my phone screen under warranty all because it has minor cosmetic damage on the outer casing (as in literally one tiny chip on the side of the phone where the screen didn't have the issue)

  • terry_settle Tez 🦁💜💙🇬🇧🏳️🐻🦖 (@terry_settle) reported

    @Hinder_Surprise @EE I fell out with them years ago. I will never use them again

  • blueStripeLeadr Destructo-Jay (@blueStripeLeadr) reported

    Ok @ee now I’m seriously vexed! Not only can your chat helpers make any progress but if can’t even call customer services because you’ve illegitimately suspended my account. There will be a reckoning!