EE outages and service status in Burwell, England

Problems in the last 24 hours in Burwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burwell, England

The most recent EE outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Internet	9 days ago
Cambridge	Phone	2 months ago
Cambridge	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Ian Learmonth (@ianlearly) reported 8 minutes ago from Newmarket, England

  @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

• 
  George Smart, M1GEO (@m1geo) reported 8 minutes ago from Cambridgeshire, England

  @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

• 
  Francisco Oreiro-Rial (@StarWarsfanJedi) reported 8 minutes ago from Cambridgeshire, England

  @EE My home WiFi has gone down.

• 
  Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported 16 minutes ago from Cambridgeshire, England

  How come the @EE signal right now is shockingly bad?

• 
  Hristo Kirev (@KirevHristo) reported 17 minutes ago from Soham, England

  Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

• 
  Munty (@Liam_safe_hands) reported 20 minutes ago from Cottenham, England

  Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

• 
  Jason #MUFC ⚽️ (@HBeats4JessieJ) reported 22 minutes ago from Cambridgeshire, England

  Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

• 
  8K DUALSENSIBLE (@8kPegasus) reported 25 minutes ago from Dalham, England

  @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

• 
  Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported 26 minutes ago from Cambridgeshire, England

  Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

• 
  Craig Mcvey (@craigeybhoy) reported 26 minutes ago from Waterbeach, England

  @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

• 
  Paul Worth (@paulworth) reported 36 minutes ago from Cambridgeshire, England

  @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

• 
  JJ (@jjclarke101) reported 37 minutes ago from Exning, England

  Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

• 
  Nigel Leaney (@nleaney) reported 43 minutes ago from Willingham, England

  @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

• 
  🦄 Erdem 🦄 (@rifaterdemsahin) reported 43 minutes ago from Cambridgeshire, England

  @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

• 
  Hristo Kirev (@KirevHristo) reported 49 minutes ago from Soham, England

  @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

• 
  Jason #ThankYouNHS (@HBeats4JessieJ) reported 49 minutes ago from Cambridgeshire, England

  Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

• 
  Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported 54 minutes ago from Reach, England

  @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

• 
  Scott Westron (@ScottWestron) reported 55 minutes ago from Cambridgeshire, England

  I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

• 
  Nigel Leaney (@nleaney) reported 56 minutes ago from Willingham, England

  @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 5 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  stephen (@n0b0dy1280) reported 9 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

• 
  Karim Harbott (@KarimHarbott) reported 9 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 10 minutes ago

  So @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?

• 
  b (@_b__77) reported 10 minutes ago

  @EE What is going on with our network, the signal has just gone down then up then down to where no pages are loading, getting 4G and 2meg???????

• 
  Sarah-Kimberley (@PlayforthSarah) reported 12 minutes ago

  @EE disgusting I have mobile, tablet, internet and tv with you yet can not access it. No one replies to DMs yet you continue to be happy to take payment from my account! Maybe it’s time I cancel direct debt let’s see how long it takes someone to reply then!!!

• 
  Irma Grace (@IrmaGrace26) reported 17 minutes ago

  @EE The app is not working for me to check

• 
  ChrisM (@chrismaddison74) reported 22 minutes ago

  @TheHappyBrit @EE Website is crap as well!!

• 
  Naser Khwaja (@naserkhwaja92) reported 24 minutes ago

  @omxran @EE Also never discuss tech with me. Just don’t.

• 
  AFCdonnilad (@afcdonnilad) reported 29 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2