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EE Outage Report in Burwell, Cambridgeshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burwell, Cambridgeshire, England 12/18/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burwell, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Ely, Newmarket and Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly TV
United KingdomNewmarket E-mail
United KingdomCambridge Internet
United KingdomCambridge Phone
United KingdomEly Phone
United KingdomEly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • HarrisonHeating Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • 8kPegasus 8K DUALSENSIBLE (@8kPegasus) reported from Dalham, England

    @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • JasonMUFC85 Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England

    Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonLoCascio Jason LoCascio (@JasonLoCascio) reported

    @EE A little tip for good customer service is NOT to put a smiley face when you've let them down badly. It can give the wrong impression. The correct way is to sort it out.

  • SimonJRikowski 𝔖𝔦𝔪𝔬𝔫 𝔍𝔞𝔪𝔢𝔰 ℜ𝔦𝔨𝔬𝔴𝔰𝔨𝔦 (@SimonJRikowski) reported

    @EE Yes, but your service is ****

  • HaigK21 Haig Kingston (@HaigK21) reported

    @VodafoneUK you have met me down on the connection promise, you claim to provide 4G at my new address and I get NOTHING. I want to leave my contract bu you claim I owe £500 that’s not acceptable. I want to move to @EE so can you wave the termination fee!!!!! Unacceptable

  • BetonyWood JulesAtticus (@BetonyWood) reported

    @EE Having the 4GEE we pay for would be nice. Yet another day where we have no internet at all and I cannot work remotely. Understand issue with another mast on private land - well over a week and not repaired. Rubbish service from EE yet again.

  • Kratty213 Kim (@Kratty213) reported

    @EE Thanks for getting back to me.... Looks like the whole street is down and not just us, so waiting on engineers to fix it I guess... Service status says Sunday 😳

  • MeganDensley Megan💕 (@MeganDensley) reported

    @EE has the worst internet connection I’ve ever used, called so many times about how awful it is and nothing gets done.. can’t wait to have a new wi-fi provider because the last two years have been dreadful

  • coastie61 Tim (@coastie61) reported

    @EE when will we actually be able to use our phones in BN2 8 area please? I can't work. This is like the 6th time this year with an outage.

  • sophemmX Sophie👸🏼 (@sophemmX) reported

    @EE are unbelievable!! I’m sick of arguing with people on the phone, I’ve raised a complaint and they’ve closed it for me?? Also, the reason my phone doesn’t work in my house is because it’s ‘a bad area for us’ and its not going to be resolved soon, had enough of ****** service

  • GW_123 g, sword of wrynn (@GW_123) reported

    @EE is your home broadband service just an out of season April Fool's joke?

  • _stevie_baby steve (@_stevie_baby) reported

    @EE Hey, 48 hours without reply to 3 emails to your retentions department ain't the way to retain a customer. Time for a change methinks