EE outages and service status in Burwell, England

Problems in the last 24 hours in Burwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burwell, England

The most recent EE outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Internet	5 days ago
Cambridge	Phone	1 month ago
Cambridge	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Hristo Kirev (@KirevHristo) reported 59 seconds ago from Soham, England

  Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

• 
  Nigel Leaney (@nleaney) reported 3 minutes ago from Willingham, England

  @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

• 
  Francisco Oreiro-Rial (@StarWarsfanJedi) reported 8 minutes ago from Cambridgeshire, England

  @EE My home WiFi has gone down.

• 
  JJ (@jjclarke101) reported 9 minutes ago from Exning, England

  Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

• 
  Craig Mcvey (@craigeybhoy) reported 14 minutes ago from Waterbeach, England

  @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

• 
  Munty (@Liam_safe_hands) reported 15 minutes ago from Cottenham, England

  Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

• 
  Scott Westron (@ScottWestron) reported 16 minutes ago from Cambridgeshire, England

  I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

• 
  Nigel Leaney (@nleaney) reported 17 minutes ago from Willingham, England

  @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

• 
  Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported 18 minutes ago from Cambridgeshire, England

  How come the @EE signal right now is shockingly bad?

• 
  🦄 Erdem 🦄 (@rifaterdemsahin) reported 20 minutes ago from Cambridgeshire, England

  @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

• 
  Hristo Kirev (@KirevHristo) reported 23 minutes ago from Soham, England

  @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

• 
  Ian Learmonth (@ianlearly) reported 24 minutes ago from Newmarket, England

  @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

• 
  Paul Worth (@paulworth) reported 27 minutes ago from Cambridgeshire, England

  @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

• 
  George Smart, M1GEO (@m1geo) reported 30 minutes ago from Cambridgeshire, England

  @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

• 
  Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported 35 minutes ago from Reach, England

  @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

• 
  Jason #ThankYouNHS (@HBeats4JessieJ) reported 45 minutes ago from Cambridgeshire, England

  Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

• 
  Jason #MUFC ⚽️ (@HBeats4JessieJ) reported 51 minutes ago from Cambridgeshire, England

  Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

• 
  Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported 55 minutes ago from Cambridgeshire, England

  Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

• 
  8K DUALSENSIBLE (@8kPegasus) reported 56 minutes ago from Dalham, England

  @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie F (@jvfisher59) reported 23 seconds ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Jill Matthews (@mat11217534) reported 1 minute ago

  @EE EE mis sold me a broadband contract. I cancelled my contract with EE but they poached me back by misrepresenting the deal. Furious! My complaint registered but complaint closed yesterday without them even ringing me. I will not be renewing with EE

• 
  Pablo Camilleri (@MarlovianPablo) reported 5 minutes ago

  @EE in a world that is being taken over by ai that works how can you help on the mobile app be so dreadful!

• 
  Neil Davis (@neiltheshaker) reported 9 minutes ago

  @EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!

• 
  Dave (@David_B235) reported 10 minutes ago

  anyone else having issues with @EE broadband and wi-fi, my wi-fi has been off since 8.30am yesterday and still off now

• 
  Alan Roberts (@AlanRob68902430) reported 11 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?

• 
  Seb (@SebParkinson) reported 11 minutes ago

  @EE I'm already on with a formal complaint about my abysmal service. Hoping you'll let me out of my contract so I can go with a provider that actually delivers what the customer is paying for.

• 
  not jay (@notjay92349724) reported 14 minutes ago

  @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

• 
  Jake Murphy (@jake_murphy95) reported 17 minutes ago

  @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 21 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?