EE

EE Outage Report in Burwell, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burwell, Cambridgeshire, England 12/22/2025 05:00

December 22: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burwell, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Ely, Newmarket and Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly TV
United KingdomNewmarket E-mail
United KingdomCambridge Internet
United KingdomCambridge Phone
United KingdomEly Phone
United KingdomEly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • JasonMUFC85 Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England

    Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • 8kPegasus 8K DUALSENSIBLE (@8kPegasus) reported from Dalham, England

    @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • HarrisonHeating Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SiFutch Si (@SiFutch) reported

    @SkyNews You can’t blame her. The blame should fall at the feet of the tv companies like @ITV and corporations like @EE who hire her. I mean the woman is never off the telly, when she’s not *************** breaking the rules we all have to follow. No returns or refunds Australia sorry

  • ShaunAhabCarr87 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Shaun Carr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ShaunAhabCarr87) reported

    @EE Never had a problem with my Broadband, renewed this week and getting alot of dropouts everyday!!! What's going on?? I have been with EE for a long time and this is becoming irritating!!

  • hugh_says Hugh (@hugh_says) reported

    @EE Hi EE, do you have an update for a Phone and Broadband customer in the GU32 are that haven't had phone or internet connectivity since the weekend. Been told it's a BT/Openreach issue. Do you have an ETA for resolution please?

  • SJHairDesigns Steve Walsh (@SJHairDesigns) reported

    @EE really struggling with slow 2.4ghz band broadband. 5ghz seems ok but I have various devices that won't connect to 5ghz. Can you help? LN2 area.

  • _Emma_A_ Emma (@_Emma_A_) reported

    @EE hey, I have no service in my area G42 9DH..can you advise when it will be back up and running?

  • refgrant91 Grant Hodgson (@refgrant91) reported

    @EE amy chance of some help accessing my account? Website sends me round in circles and you charged me extra for something...

  • angrypete73 Peter Marrable (@angrypete73) reported

    Followed the instructions on the @EE website to factory reset the smart hub, done this 3 times, still didn’t work. Have had small issues before with lose of internet for 10-15 minute period but by the time I get to contact #EE it comes back on. This is not the case now

  • MrGrumpyPilot AARON P (@MrGrumpyPilot) reported

    @gj2711 @EE @SamsungUK I've been waiting 36 days, and been told by samsung promotions its validated but due to covid there are delays. It seems covid is the go to excuse everyone now uses. Funny how there's never a delay in taking the money.

  • ian_r_lawrie Ian (@ian_r_lawrie) reported

    @EE My signal has been rubbish for weeks

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom