EE outages and service status in Burwell, England

Problems in the last 24 hours in Burwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burwell, England

The most recent EE outage reports came from the following cities: Ely.

City	Problem Type	Report Time
Ely	Internet	30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Nigel Leaney (@nleaney) reported 8 minutes ago from Willingham, England

  @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

• 
  Munty (@Liam_safe_hands) reported 9 minutes ago from Cottenham, England

  Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

• 
  Ian Learmonth (@ianlearly) reported 15 minutes ago from Newmarket, England

  @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

• 
  Hristo Kirev (@KirevHristo) reported 17 minutes ago from Soham, England

  @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

• 
  Hristo Kirev (@KirevHristo) reported 18 minutes ago from Soham, England

  Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

• 
  Paul Worth (@paulworth) reported 19 minutes ago from Cambridgeshire, England

  @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

• 
  Scott Westron (@ScottWestron) reported 22 minutes ago from Cambridgeshire, England

  I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

• 
  Francisco Oreiro-Rial (@StarWarsfanJedi) reported 26 minutes ago from Cambridgeshire, England

  @EE My home WiFi has gone down.

• 
  8K DUALSENSIBLE (@8kPegasus) reported 29 minutes ago from Dalham, England

  @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

• 
  JJ (@jjclarke101) reported 30 minutes ago from Exning, England

  Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

• 
  Nigel Leaney (@nleaney) reported 33 minutes ago from Willingham, England

  @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

• 
  🦄 Erdem 🦄 (@rifaterdemsahin) reported 33 minutes ago from Cambridgeshire, England

  @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

• 
  Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported 34 minutes ago from Cambridgeshire, England

  Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

• 
  Jason #ThankYouNHS (@HBeats4JessieJ) reported 40 minutes ago from Cambridgeshire, England

  Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

• 
  George Smart, M1GEO (@m1geo) reported 46 minutes ago from Cambridgeshire, England

  @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

• 
  Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported 50 minutes ago from Cambridgeshire, England

  How come the @EE signal right now is shockingly bad?

• 
  Jason #MUFC ⚽️ (@HBeats4JessieJ) reported 56 minutes ago from Cambridgeshire, England

  Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

• 
  Craig Mcvey (@craigeybhoy) reported 57 minutes ago from Waterbeach, England

  @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

• 
  Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported 58 minutes ago from Reach, England

  @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Emperor Son (@TheEmperorSon) reported 3 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Bionic_KT (@bionic_KT) reported 4 minutes ago

  @WeAreOpenreach @EE Openreach essentially allowed an order to fail because a form wasn’t completed when Openreach hadn’t actually sent the form…

• 
  Barry Robb (@stokebarry10) reported 4 minutes ago

  Britains best mobile network my arse, bunch of crooks you are @EE proper crooks. Lying barstewards

• 
  • (@Sswbcv) reported 4 minutes ago

  @TiernanRichmon1 @EE Help me get oneee 🥺🥲

• 
  Greg (@Peter_Gregory_H) reported 4 minutes ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.

• 
  Rhian (@rhiangibson_) reported 5 minutes ago

  @EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.

• 
  Paul Bird ⚒ (@pbird40) reported 6 minutes ago

  @EE why is the mobile data coverage so bad in Clacton on sea ?

• 
  Mathew.C.Mara (@tatsuo367) reported 6 minutes ago

  @alwaysMadManC87 @EE Tbf its so irritating that most voicemails dont give the option to cancel etc. When I worked on calls sometimes it goes to vm either without you realising or as you're hanging up or leaving notes yourself

• 
  D E A N 🍁 (@dalli_72) reported 8 minutes ago

  @EE Shouldn’t need to do that tbh you’re supposed to be providing a service people are paying for!

• 
  Louise cooksley (@louise_cooksley) reported 8 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking