EE outages and service status in Burwell, England

Problems in the last 24 hours in Burwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burwell, England

The most recent EE outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Internet	4 days ago
Cambridge	Phone	1 month ago
Cambridge	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Jason #ThankYouNHS (@HBeats4JessieJ) reported 5 minutes ago from Cambridgeshire, England

  Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

• 
  Craig Mcvey (@craigeybhoy) reported 9 minutes ago from Waterbeach, England

  @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

• 
  Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported 12 minutes ago from Reach, England

  @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

• 
  Hristo Kirev (@KirevHristo) reported 19 minutes ago from Soham, England

  @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

• 
  Paul Worth (@paulworth) reported 23 minutes ago from Cambridgeshire, England

  @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

• 
  Francisco Oreiro-Rial (@StarWarsfanJedi) reported 27 minutes ago from Cambridgeshire, England

  @EE My home WiFi has gone down.

• 
  Jason #MUFC ⚽️ (@HBeats4JessieJ) reported 28 minutes ago from Cambridgeshire, England

  Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

• 
  Nigel Leaney (@nleaney) reported 31 minutes ago from Willingham, England

  @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

• 
  Nigel Leaney (@nleaney) reported 31 minutes ago from Willingham, England

  @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

• 
  JJ (@jjclarke101) reported 35 minutes ago from Exning, England

  Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

• 
  Hristo Kirev (@KirevHristo) reported 39 minutes ago from Soham, England

  Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

• 
  Ian Learmonth (@ianlearly) reported 40 minutes ago from Newmarket, England

  @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

• 
  George Smart, M1GEO (@m1geo) reported 41 minutes ago from Cambridgeshire, England

  @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

• 
  8K DUALSENSIBLE (@8kPegasus) reported 42 minutes ago from Dalham, England

  @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

• 
  Scott Westron (@ScottWestron) reported 48 minutes ago from Cambridgeshire, England

  I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

• 
  🦄 Erdem 🦄 (@rifaterdemsahin) reported 48 minutes ago from Cambridgeshire, England

  @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

• 
  Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported 50 minutes ago from Cambridgeshire, England

  How come the @EE signal right now is shockingly bad?

• 
  Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported 52 minutes ago from Cambridgeshire, England

  Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

• 
  Munty (@Liam_safe_hands) reported 59 minutes ago from Cottenham, England

  Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TankMatt and 452 other people (@tank_matt) reported 11 minutes ago

  @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having

• 
  Maria Zelenova (@maria__zelenova) reported 14 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Jon (@RealJKay) reported 19 minutes ago

  @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.

• 
  Tracey (@T_lo1972) reported 19 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  Karim Harbott (@KarimHarbott) reported 21 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Michael Knight (@michaelmknight) reported 21 minutes ago

  @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

• 
  AFCdonnilad (@afcdonnilad) reported 22 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  The Laughing Gooner (@pascalgrimandi) reported 27 minutes ago

  @EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.

• 
  Tracy Woods (@tracyanne1965) reported 28 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  Pvr (@Popsvanrie) reported 29 minutes ago

  @EE I gave them a call and you send me a link and put the phone down .been on chat with an adviser for 20mins . I'll just get another contract elsewhere