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EE outages and service status in Neston, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • 50% TV (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Neston, England

The most recent EE outage reports came from the following cities: Trowbridge, and Chippenham.

CityProblem TypeReport Time
Trowbridge TV 9 days ago
Chippenham Phone 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • RichProwse
    Rich Prowse (@RichProwse) reported from Batheaston, England

    @EE No it didnt. This is the same albeit slightly modified solution that @GoogleUK suggests. Neither solution has worked. I have also tried a factory reset. I will try a new SIM and let you know what happens!

  • ukhack
    Andrew Hudson (@ukhack) reported from Bathford, England

    @JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can

  • Lau_Hath
    Lauz (@Lau_Hath) reported from Holt, England

    @gemmabendell @EE If you need any help I can ask a legal adviser at work. Let me know 👍🏼👍🏼

  • Sand26562
    sand (@Sand26562) reported from Devizes, England

    @EE what's going on in my area (Devizes Wiltshire) no signal for over a week ,had enough now surely if there's a fault it should be sorted by now hope I'm not going to be charged this month

  • aeroplaneblue
    Simon Cox (@aeroplaneblue) reported from Saltford, England

    Hi @EE any broadband issues in the BS31 area at the moment. Connection has been really flakey today.

  • Peterbutt
    Peter butt (@Peterbutt) reported from Malmesbury, England

    Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

  • EvelKeevil
    Malcolm Cupis (@EvelKeevil) reported from Keevil, England

    @Femi_Sorry @EE Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if you give in to this fascism. #cherishfreedom

  • Hayleystevens
    Hayley Stevens (@Hayleystevens) reported from Bradford-on-Avon, England

    Anyone else on @EE struggling to get a decent signal?

  • RolandMillward
    Roland Millward (@RolandMillward) reported from Trowbridge, England

    @ee sat outside BA14 0ED and no 3G let alone 3G. Main part of town and a minimum signal. #fail

  • imlost187
    Mick Dundee (@imlost187) reported from Malmesbury, England

    @EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @EE you can actually give a timeframe on network issues unlike @VodafoneUK who take 2 months to fix problems. That’s what I call quality. Glad to be working for you and @btcareers this year on my apprenticeship.

  • rr123xx
    Gary (@rr123xx) reported from Trowbridge, England

    @EE WHY DO YOU NOT REPLY TO CUSTOMERS? YOU WERE QUICK TO ANSWER THE PHONE WHEN I WAS A NEW CUSTOMER!!!!!!!!!

  • Aaronj5558
    Aaron (@Aaronj5558) reported from North Bradley, England

    @EE I’m having trouble accessing #MyEE is there a problem with it generally or just my account? :)

  • NotTHESteveNash
    Steve Nash (@NotTHESteveNash) reported from Trowbridge, England

    @littlenaughty38 @MarcAllera @EE After almost 4yrs of promises that it would improve at my home, I was told that it was not going to happen and tech support said “as you are near the end of your contract, you know what to do....leave!” Left for #vodafone, better coverage, speeds and can make/take calls at home!

  • k_tbproductions
    kris (kTbproductions) (@k_tbproductions) reported from Hullavington, England

    @bleach_boy_vevo @EE It’s terrible service? All the other networks will give you ASAP! Makes you think BEST NETWORK HMMMM!!

  • adz232
    Adam Crawford (XBOX AMB) (@adz232) reported from Bathford, England

    @EE A lot of what you said is bs as your 5G is just another 4G network but slightly faster.

  • rr123xx
    Gary (@rr123xx) reported from Trowbridge, England

    @EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE

  • RestoreBath
    Restore Bath (@RestoreBath) reported from Bathford, England

    @EE Waited week & half for new phone: it comes WITHOUT A PLUG? which has to be PURCHASED SEPARATELY?!! I cant use the handset I have signed up for. Unbelievable. Also, what a waste of plastic - what am I supposed to do with the perfectly good old one? @Ofcom #Sustainability fail

  • Philli89
    NP (@Philli89) reported from Chippenham, England

    @N_Aucks09 @EE **** all I can actually use the usless *****. Honestly ****, they put all these class deals online then when you come to try get one its near on impossible

  • Mrsafrica2006
    Gillian Elson (@Mrsafrica2006) reported from Melksham, England

    @EE seems I never got the #emergencyalert

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EExsupport
    EE X Support (@EExsupport) reported

    @Janeyk12 @EE Jane, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

  • Vocalandproudx
    Vocal and Proud (@Vocalandproudx) reported

    Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

  • Davidaag1991
    D (@Davidaag1991) reported

    @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

  • AndyCricket100
    Andy Jardine (@AndyCricket100) reported

    @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

  • DevilHatman
    Hatz (@DevilHatman) reported

    DO NOT EVER BECOME A CUSTOMER OF @virginmedia THEIR NETWORK IS UNSTABLE AND NOT FIT FOR PURPOSE. THEY WEASEL OUT OF DELIVERING A SERVICE BY SAYING THEY ONLY GUARANTEE ONE PART OF IT AND CHARGING THE EXIT FEE. THE £28M @Ofcom FINE WAS 100% DESERVED. LOOKING AT MOVING TO @EE

  • SuzJamieson
    Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported

    @EE Fair enough - is there a customer support email address you can point me in the direction of? I point blank refuse to sit and listen to a recording telling me how busy you are for 40 minutes.

  • PartyOfIslamUk
    Bollard v2 (@PartyOfIslamUk) reported

    @EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is

  • andrewsberry68
    Andrew Berry (@andrewsberry68) reported

    @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service

  • ClarkRenney
    Clark Renney (@ClarkRenney) reported

    What is wrong with the @EE app? My bills and payments refuses to open. I have even uninstalled and reinstalled the app. Is there a problem with the system?...

  • tallwales
    Dave Boucher (@tallwales) reported

    @EE That didn't help at all Yesterday I lost broadband for over 30 minutes and couldn't access your site to see what was going on because your mobile signal is terrible in my village