Giffgaff

Giffgaff Outage Report in Acton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Acton, Greater London, England 11/22/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (62%)

    Wi-fi (62%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

Live Outage Map Near Acton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Poplar, Hammersmith and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Total Blackout
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomPoplar Wi-fi
United KingdomPoplar Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giddings_louisa Louisa Giddings (@giddings_louisa) reported

    @O2 You need to sort your network out there are loads of giffgaff users that can’t use there phones

  • PhilipVaughan PhilipVaughan (@PhilipVaughan) reported

    @MartinSLewis It’s about giffgaff, right? I have paid less than £50 per month for 4 phones for 10 plus years. Data varies - 10, 20, unlimited - but the worst that happens if you run out a week early - buy another “Goodybag” (the name they give their tariffs). Probably happened 5 times.

  • prov1kenobi76 Big Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@prov1kenobi76) reported

    @giffgaff hi, bought my father n law from usa a sim. Looks like its still auto renewing. How do i cancel? Thxs

  • VModifiedMind Vince (@VModifiedMind) reported

    @alexbloor @Johndevine @giffgaff Yeah. They have an actual trial with real (hmm!) esims. I have one phone with an eSIM. In an iPhone. As I have a feeling that’s the only thing they launched the trial with. They even have support pages for it.

  • callumorphism Callum Rogers (@callumorphism) reported

    @MartinSLewis Please note that price alone for a virtual network does not take priority into account. Example: giffgaff is a virtual network provider on O2's network. But the moment that there is contention (lots of people using it), O2 will give their own direct customers priority. 1/2

  • HelenKathTom Helen K Tomlinson (@HelenKathTom) reported

    @MartinSLewis £6 per month with giffgaff because it's good service and community

  • TgJonah Toyosi Gregory-Jonah (@TgJonah) reported

    @Iolachristina @victoriasanusi Was literally about to type this ! Giffgaff network and internet is so worth it if you can buy the phone outright ..

  • _SandraWindsor SandraWindsor (@_SandraWindsor) reported

    @thepipkins @Judymal3 @ThreeUK If you want the 3 network, get a Smarty sim. I got unlimited data for £16 via MSE website (or maybe another comparison site ?? - worth shopping around). For Vodafone try VOXI, or GiffGaff for O2

  • roastlamb21 julie finney (@roastlamb21) reported

    @MartinSLewis I'm with giffgaff i pay 6 pound a month i used to pay 45 a month on contract , I signed up for 21 a month then they put it up and I couldn't do anything about it so I will never go contract again , its a swizz

  • MariaKh14408093 M - K (@MariaKh14408093) reported

    @giffgaff I lost my old number how I can get it. it's a very serious issue,