Giffgaff

Giffgaff Outage Report in Acton, Greater London, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Acton, Greater London, England 01/22/2026 15:20

January 22: Problems at Giffgaff

Giffgaff is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Acton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Hackney, Poplar, Harringay, Hammersmith and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • CoronaSinger 🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • DrAaronBraddy Dr Aaron Braddy-Green (@DrAaronBraddy) reported from Enfield Lock, England

    @PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England

    @giffgaff plz can you help. I am waiting for a refund for a returned phone.

  • lucylocket_93 Lucy Howarth (@lucylocket_93) reported from Barnet, England

    I’m gonna leave giffgaff as soon as I get home - £10 per month is great but you never have ******* signal!

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • child2mann Rambling Rosey (@child2mann) reported

    @MarinaPurkiss @EE Sign up to Martin Lewis' MoneySavers website and get his weekly email full of latest offers and practical help similar to Which but free. EE has bad customer service. I have a SIM from GiffGaff that costs me £10 a month but I am a light user

  • j8hnb2010 j8hnb (@j8hnb2010) reported

    @EE @giffgaff wtf happened to unlimited data goodbag or a plan with unlimed data for pay as you goade it so hard to purchase ffs

  • anorak58 Lee Wakefield (@anorak58) reported

    @EE Contract ends 16/06 for 2 iPhone 14s. Want a sim only deal until we upgrade later this year. You can offer 5/10GB deals. Very poor when I can get monthly deal with giffgaff for £8 for 5GB. Obviously not worried about customer retention.

  • lucifer261164 #luc-ifer (@lucifer261164) reported

    @NedHartley @ThreeUK No alert for me on o2 network with GiffGaff

  • ShazzBakes ShazzBakes (@ShazzBakes) reported

    @TrickyMcKicky I've 197 lines of data (still awaiting network from 20). GiffGaff, Tesco, iD, Virgin: some named that + "O2" or "EE" but most didn't. So I can't sort properly unless the actual provider is listed. There are 4 Three customers who DID get the alert. So it wasn't a complete ****-up.

  • D_Rodders Dominic (@D_Rodders) reported

    @giffgaff Hi, struggling to login to active our SIM, as I don't know my giffgaff number, or member name! Only the email address I signed up with. Any ideas?

  • timroyds Tim Royds (@timroyds) reported

    How frustrating… 20+yrs as @O2 customer, best deal for me to renew = £15 + annual rises, for new customers £8! So much for looking after customers! @giffgaff @£10 no price increase here I come!! (which is O2 coverage anyhow - but I’ll have more data now!)

  • DirkBruere Dirk Bruere (@DirkBruere) reported

    @dshensmith @ThreeUK I use giffgaff Zero problems

  • industrialteg T Roberts 💙 😷 (@industrialteg) reported

    @CentralBylines Husband did (including the alarm noise) I didn't, so it was 50:50 in our house. I was definitely on 4G. I'm with Giffgaff who use O2s network (I think?)

  • gGuinnessnut Bhoyalways1 (@gGuinnessnut) reported

    @ThreeUK This is 2nd time in as many months with this **** network, get better signal from pay&go o2, giffgaff ffs, disgrace