Giffgaff

Giffgaff Outage Report in Acton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Acton, Greater London, England 12/07/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Acton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Hackney, Hammersmith, City of London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DamonLeigh The Wrestling Dad - Damon Leigh (@DamonLeigh) reported

    Anyone else had shocking "customer service" from @giffgaff ? My wife is in tears trying to access her account after her phone was stolen and they won't let her access anything due to security?! For all we know someone is using her account. Shocking.

  • NicholasPretzel Nicholas Pretzel (@NicholasPretzel) reported

    @mattgreencomedy Afraid not. I'm on giffgaff, but I would recommend them. Their PAYG is quite pricey, but the goodybags are very cheap. The cheapest £6/month. That gives unlimited calls, texts & 1GB data. Excellent service & coverage (they run on the O2 network). £35 gives you unlimited data.

  • sp_jimbob JSP (@sp_jimbob) reported

    @MKcol @O2 @lebara do you know which network they use? As they’ll get lower data priority compared to the actual carrier .. (eg. GiffGaff on o2)

  • monaghp Paul Monaghan (@monaghp) reported

    @giffgaff Thanks for the prompt reply. I had hoped that as a Virtual Network Operstor using O2’s platform you might have an offering.

  • twiwendyuk wendy (@twiwendyuk) reported

    @Mykiel_B @cristobalypunto @giffgaff My phone calls are even cut out, your DM CHAT SERVICE IS APPALLING, STOP FOBBING OFF AND GIVE PEOPLE AN ANSWER, #watchdog should look into how you guys are ripping me off and others

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @RJ_the_man87 We do understand that this would be very stressful for you. Please rest assured that we're working hard to resolve the issues with the mast, and based on the information you have shared with us we can see that the mast is estimated to be fixed on the 9th of June - giffgaff Jade

  • radeknaughty Radek R'adek (@radeknaughty) reported

    @Markngaz1 @giffgaff I've swap two cards already m8. Both are not working. Fresh goody bag has been paid.

  • RJ_the_man87 RJ (@RJ_the_man87) reported

    And @giffgaff - I need me phone for emergency contact with me disabled brother and elderly Aunt. I can't phone them or receive calls so its been a worry for last couple days with no signal (I have contact through other means but its annoying)

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @emmagabarda @giffgaff Hopefully your number has transferred over now, but it's always worth restarting your phone periodically which can help complete the process.

  • craiglaurenc Craig (@craiglaurenc) reported

    Just requested a PAC code from @giffgaff shocking mobile data connection.. it never works. Can't wait to leave