Giffgaff

Giffgaff Outage Report in Acton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Acton, Greater London, England 12/09/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Acton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Hackney, Hammersmith, City of London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Rania06396702 We're so sorry to hear that didn't help, Rania. We are investigating intermittent log in issues with the app, so hopefully this will be resolved soon. We would recommend that you keep trying, but in the meantime, you should be able to log in on the website. - giffgaff Emer.

  • TobyHopwood Toby Hopwood (@TobyHopwood) reported

    And @giffgaff it's a refurbished phone I'm paying you for in monthly installments. Been a customer a long time but this takes the biscuit.

  • SephBentos Theoretically Seph Bentõs 🎸🎶 (@SephBentos) reported

    @LloydsBank Ok, I tried to circumvent the issue by logging on via a desktop computer and adding my parent’s landline as an alternative number but this time it said it would text me rather than call me. The text never came through. Giffgaff can’t block texts, so it’s definitely a Lloyds fault

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Rania06396702 Hi Rania. We're so sorry to see this. Please try clearing the cache and cookies on your browser, and then try to log into your account again. If you have the same problems, please try accessing your account using another internet browser or device. - giffgaff Emer.

  • Glasgow_Stuff Glasgow (@Glasgow_Stuff) reported

    @debbiejallan @giffgaff They have very bad customer service. They force everyone to register before they can top up

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @StephanieFishw1 You would lose service on your old SIM once the number transfer has gone through. However, it can take up to 9pm on your transfer day for your number to be fully transferred across. - giffgaff Emer.

  • StephanieFishw1 Steph ✨ (@StephanieFishw1) reported

    @giffgaff hiya I ordered my sim from yourself on Wednesday. It should have been here by now. Could you help at all?? I’m waiting on this to unlock my phone luang current contract is ending in a few days Thanks

  • trasss9 RA⭐️ (@trasss9) reported

    @giffgaff what the hell is going on with my signal????

  • kingkaifc 👑 (@kingkaifc) reported

    @CFCJae_ @EE Up the giffgaff mate. People wanna take the piss but I pay pennies for elite signal

  • Dicko240 Arran Dickinson (@Dicko240) reported

    @giffgaff send me a faulty phone then have the cheek to try and charge me to fix it!! #gettingnowhere #terribleservice