Giffgaff

Giffgaff Outage Report in Acton, Greater London, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Acton, Greater London, England 02/17/2026 03:45

February 17: Problems at Giffgaff

Giffgaff is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (23%)

    Phone (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Acton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Poplar, City of London, Hackney, Woking, London, Croydon, Southwark and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Phone
United KingdomCity of London Total Blackout
United KingdomPoplar Total Blackout
United KingdomHackney Phone
United KingdomWoking Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • CoronaSinger 🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England

    @giffgaff plz can you help. I am waiting for a refund for a returned phone.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • DrAaronBraddy Dr Aaron Braddy-Green (@DrAaronBraddy) reported from Enfield Lock, England

    @PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • JrNixon4 Jr Nixon (@JrNixon4) reported

    @philwalsall @giffgaff Did you sorted? I have the same problem from 3 days

  • Kane_Enthusiast Becky🏳️‍🌈 (@Kane_Enthusiast) reported

    Can’t pay my phone bill till Friday ugh 😩 they charge me extra 5 quid for late payments that sucks gonna cost me 60 quid then can’t wait to cancel Vodafone and go pay as you go with giffgaff for 25 quid a month Vodafone rips me off they will charge me 300 quid to cancel contract

  • Kozzy118 Kozz (@Kozzy118) reported

    @giffgaff I put a £10 credit onto my account, and I've only sent one text during this time yet I log into my account and it says I have £0.00 credit... nothing in usage apart from one text... help please?

  • CyberLangdon 澜璒 (@CyberLangdon) reported

    @giffgaff I reset the password but it still seems to have the same problem... It looks like truly something went wrong on ur side.

  • ManLikeMarss Mars (@ManLikeMarss) reported

    @O2 Gotta be the worst network for coverage. How can it be worse than spin-off Giffgaff

  • Katieswin Katie Swindells(Law) (@Katieswin) reported

    @giffgaff app help isn’t loading. App home page isn’t loading. All on home WiFi as absolutely no data signal outside my house. Is there a network issue? Instead of just asking everyone to DM why not be open and honest and put out a public tweet

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ThomasJAshwell Yikes. We'd recommend trying to get logged in, using a different browser and device Thomas. If this doesn't help, try using your membername instead of your mobile number and vice versa. Also ensure there are no VPN's enabled when trying to log in. - giffgaff Jeanette

  • Yorksims John Woods (@Yorksims) reported

    @Laylaastley @giffgaff @O2 Hi Layla,I started a thread in the giffgaff community to report your problem with the sim and a member of staff replied and asked where you bought it from so they can check there aren't any more. 1/2

  • shamellouise Michelle Fox (@shamellouise) reported

    @giffgaff I have had a reply saying switch to 3G network but as I am in my 80s I use a simple 2g handset. For calls only

  • Ally38714765 Ally (@Ally38714765) reported

    @monster80720649 @giffgaff Same problem here.