Is HSBC down in Wallington, Greater London, England?
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The latest reports from users having issues in Wallington come from postal codes SM6.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wallington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Wallington, Greater London, England
The most recent HSBC outage reports came from the following cities: Wallington, London, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Ealing |
Login | |
| City of London |
Website | |
| Dorking |
Login |
Community Discussion
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HSBC Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@HSBC_UK is there a problem with the app, balance after bills unavailable?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sameer
(@sameerhjoshi) reported
@HSBC_UK I just happened to open new account. Had some queries so I dialed up your customer care. It’s a painful process, 3 reps were not even bothered and disconnected. It’s been 2 hours on the call and it’s my business hours.
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dj
(@Boglemart) reported
@HSBC_UK could you please confirm business counter service times for branch HU1 3JX
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Val 🎲
(@val1129x) reported
@HSBC_UK how can I raise a complaint? We’re trying to open up a joint savings acc as existing custs and you don’t offer the service via telephone and some of your sub serviced branches. Cant get an app for April or mid May in my full services local branch? How poor is that!!
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ZEE ZEE
(@zeenodaysoff) reported
@HSBC_UK customer service makes @BarclaysUK customer service look like amateurs. No wonder you got 1.4 stars on Trustpilot. Please @HSBC_UK show them the way.
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James Underwood
(@James_C_Under) reported
@HSBC_UK Hi Jack @HSBC_UK no need to discuss via DM, I’m simply making sure the public is aware of HSBC practices. I was unaware before I started using the banking service.
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NJ
(@JacksonITboy) reported
@HSBC_UK I'm not able to pay/transfer from my accounts. I keep getting an error "you have no eligible accounts to move money from". Same issue on phone and Web app
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naynayhack
(@naynayhack) reported
@dsymetweets @HSBC_UK I can't pay my mortgage, my bills or travel for work. I am helpless, as I now rely on HSBC to send me the paperwork I apparently need to access the funds. I've explained the urgency, they tell me I have to complete paperwork first, but won't send it. This is horrific behaviour
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Thiago3010
(@Thiago30101) reported
@HSBC_UK Also, it appears that it’s specific to 4 accounts only. One of my bank accounts, I am able to access (all through the same login)
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Cal
(@Callywag119) reported
@HSBC_UK I used to get notifications of all transactions, but I don’t seem to receive any. I haven’t changed any settings that I’m aware of. Can you help?
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florante swagggg
(@florante30) reported
@LyndsayW @HSBC_UK Avoid getting scammed I will advise you wait on support teams or rather contact @reid_360, they are reliable too .