Is HSBC down in Redhill, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Redhill, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Redhill, Surrey, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Murdock
(@howlinmadmurdoc) reported
from
Crawley, England
@HSBC_UK can I change my saving account names@on your website
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Reggae Lover ❤💛💚
(@Ragga_muffinn) reported
@HSBC_UK I don't have any other documents that are listed on the site. Can't speak a person that knows what they are doing. Everything is vague and unclear.Opening an account with hsbc uk is an exhausting and complicated process.
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Paul Davies
(@pauldavies76) reported
The first one I registered just gave me error message HK1 whenever I tried to log in. I called and they said to wait 7 days for it to work. I waited 7 days and it still didn't work. @HSBC_UK
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Talent Scout ND&BPD🧠2x Covid & Cancer Survivor💉
(@thetalentguru) reported
.@HSBC @HSBC_UK Mortified that in ur security measures when u put a block on an account if mail is returned. u DON'T INFORM client of BLOCK? Why can't u text/email?! I'm CANCER patient with subcriptions online as don't go out due to Covid. A subscription to meds didn't go thru.
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Paul Davies
(@pauldavies76) reported
@HSBC_UK It seems it falls outside the usual process flow so nobody knows how to deal with it. I need to be assigned a specific person with the technical ability to fix this. I'm sick of being passed around.
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Talent Scout ND&BPD🧠2x Covid & Cancer Survivor💉
(@thetalentguru) reported
@HSBC @HSBC_UK Mortified that in ur security measures when u put a block on an account if mail is returned. u DON'T INFORM client of BLOCK? Why can't u text/email?! I'm CANCER patient with subcriptions online as don't go out due to Covid. A subscription to meds didn't go thru.
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Paul Davies
(@pauldavies76) reported
@HSBC_UK They tell me because it's POA I have to go into the branch, but it's a technical issue so the people in the branch can't help me.
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Paul
(@ToadsToasted) reported
@HSBC_UK I closed my Help 2 Buy ISA on May 5th. I still haven't received my closure letter or statements despite the "within 5 days" promise. I've contact support multiple times and they don't care, "just wait". This incompetence is going to cost me my first house.
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Seyda Clover
(@SeydaClover) reported
@HSBC_UK I can not find a way to email you my problem. I am currently abroad and my pin maker is not working so I can not access my accounts. Please help and let me know how I can access my accounts. Thanks
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.