HSBC

Is HSBC down in Redhill, Surrey, England?

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The latest reports from users having issues in Redhill come from postal codes RH1.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Redhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Redhill, Surrey, England 05/01/2024 08:10

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Website (11%)

    Website (11%)

  3. Login (7%)

    Login (7%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Redhill, Surrey, England

The most recent HSBC outage reports came from the following cities: London, Croydon, Redhill, Thornton Heath and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCroydon Mobile App
United KingdomRedhill Mobile App
United KingdomThornton Heath Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • howlinmadmurdoc Murdock (@howlinmadmurdoc) reported from Crawley, England

    @HSBC_UK can I change my saving account names@on your website

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • thorpetom Tom Thorpe (@thorpetom) reported

    @HSBC_UK hi! It’s really poor that your app doesn’t work on the pixel 6 pro - the flagship Google phone - can you at least confirm your team are currently working on it please and is high priority?

  • garygeorgebenn1 Gary George Bennett (@garygeorgebenn1) reported

    @HSBC_UK Bearing in mind that this situation has been on going since July, I feel it would be a complete waste of time, your organisation certainly lacks customer focus.

  • IlaAdedeji Adedeji iLa (@IlaAdedeji) reported

    @HSBC_UK just had a very bad experience with an hsbc customer service agent from were I am not sure 🤔. She did not listen to my issue and kept cutting me mid-sentence😳. #horrible experience 😱😱😱

  • bunners81 Bunners (@bunners81) reported

    please can I advise everyone against using @HSBC_UK, the customer service is appalling, no-one knows what anyone else is doing and systems and processes are always down, that's assuming you don't get cut off of course

  • Karenbayfield Karen Bayfield (@Karenbayfield) reported

    @HSBC_UK very disappointed requested a cheque book twice since 27 Sep and still nothing (got a paying in book which I don’t need!). Whats the problem :(

  • MarieBoyer Marie Boyer (@MarieBoyer) reported

    @HSBC_UK DM sent regarding your service #fail

  • ShyamDwar Shyam Menon (@ShyamDwar) reported

    @HSBC_UK need urgent help to get a working token. I am not in UK at moment and India HSBC office is saying they do not have anything to do with HSBC UK. Pls help

  • Beeradventcal Bag of Cans TV (@Beeradventcal) reported

    @tabamatu @HSBC_UK I waited weeks to open an HSBC Business Account and because one of my clients wasn't based in the UK, they wanted me to jump through all sorts of hoops. Needed to issue an invoice and they still hadn't sorted it out, so I opened a Starling account within 30 minutes. No regrets.

  • MarrittSteven Steven Marritt (@MarrittSteven) reported

    @HSBC_UK when are going to follow other banks with a round up account?? Thought banks are meant to help us save.

  • efjaebe EffJay (@efjaebe) reported

    @davidbelle_ @HSBC_UK Utter madness. I had to wade through **** to open an account with them - for the management company of a PE fund as well… not as if the numbers are tiny.