Is HSBC down in Redhill, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Redhill, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Transactions (16%)
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Login (14%)
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Website (13%)
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Transfer (4%)
Live Outage Map Near Redhill, Surrey, England
The most recent HSBC outage reports came from the following cities: London, Croydon, Mitcham, Redhill and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Transactions | |
| Croydon |
Website | |
| London |
Transactions | |
| Mitcham |
Transactions | |
| London |
Transactions |
Community Discussion
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HSBC Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Murdock
(@howlinmadmurdoc) reported
from
Crawley, England
@HSBC_UK can I change my saving account names@on your website
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Declan McGrath
(@declaa) reported
from
Llanfaes, Wales
@HSBC_UK No problem ill get in touch my other worries is would I still be able to use my card at the atm and pay with things online
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Conrad Lynch
(@ConradLynch) reported
@HSBC_UK Thanks but we are done with @HSBC - we will be getting our account access back up and running so we can pay people and give us time find a bank that actually has a relationship with their customers. We will also be closing the KSCS Community Account….
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Eamon I
(@Eamon_Ismail) reported
@HSBC_UK You block my bank account a few times every single month. You block my money and I literally can’t access my money when I need it. Someone has to stop this circus @TheFCA @bankofengland #uk #banks #customerservice
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DANIEL LEWIS
(@DLphotographer) reported
@HSBC_UK Very disappointed with the call back option on your business customer services line - the call back came, but I then got readmitted to the queue!!! I give up!!
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Robert Sheppard
(@rob_shepp) reported
@benlovejoy @HSBC_UK @HSBC I have the same issue - are you running iOS15? If so the app is not compatible yet and no one at hsbc can tell me when it will be. Great!
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Ari Gold
(@Ari_Gold_007) reported
@HSBC_UK @biminibabes If this **** carries on I’ll be closing both my business and personal accounts with your bank. Just concentrate on providing the paid service your clients request.
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Paul Benson
(@PaulAlanBenson) reported
@HSBC_UK I cant log in to the account without the device. I cant wait on the phone another hour. A callback option is mentioned but there is no way to access this.
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deytukarjurbs
(@gazzae91) reported
@ConceptualJames I think I might have to close down my account with @HSBC_UK
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Cormac Henry
(@spiderbaby75) reported
Hey @HSBC_UK my app has been crashing at login for weeks now. It worked once or twice but doesn’t seem to work at all now. My secure key runs from this device (iOS 14) so I can’t use it anywhere. I need it. I’ve seen it’s happening a lot. Can you pull your finger out!
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Gary Grant
(@GazG1975) reported
@HSBC_UK your service really is appalling!!!!!! New bank please