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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pinner, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pinner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (71%)
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Website (11%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Pinner, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Islington, Cricklewood, Stanmore, Wembley, Ealing, City of Westminster, Fulham, Camden Town, Finsbury Park, Earlsfield, Watford, St Albans, Kensington and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Islington |
Login | |
| Cricklewood |
Withdrawals | |
| London |
Mobile App | |
| Stanmore |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Pinner, England
Latest outage, problems and issue reports in Pinner and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ZeeZee
(@ZeeZeeJAM) reported
@HSBC_UK We visited yr Kingston full service branch TWICE with documents & children after school to try & open an account for them. We must go to a branch as we're not HSBC customers. Today they REFUSED to see us at 3:15pm as they were "too busy" although they close at 4.30! 1/
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Richard Simpkins
(@RichardSimpkin2) reported
@HSBC_UK There seems to be a problem with online banking today. When you click 'log on' you receive a system error.
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emma enticott
(@EnticottEmma) reported
@HSBC_UK utterly appalling level of service. 7 plus hours in and getting nowhere with staff who are utterly unhelpful 😡
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Yaaaa111
(@Yaaaa1112) reported
@Kantima94751503 @HSBC_UK Exactly the same! NO ONE a answers the phone neither the chat! I’ve already open a current account elsewhere! I’ve been a customer for 20 odd years I’ve never been treated like that EVER by other company
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George Yarrow
(@george_yarrow) reported
... that I've collected over the past 5 weeks gives strong grounds for a suspicion that (a) @HSBC_UK Business Banking is an operational mess, (b) senior management (to CEO level) were informed of serious problems no later than early 2021, (c) other employees of HSBC know that ...
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charlotte
(@charlcttelilley) reported
@HSBC_UK i literally cant access my money and ive been on hold on the phone for 40 minutes and no ones replied on the live chat, every time i have a problem your customer service gets worse and worse
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Lucy Healy 🇪🇺🇮🇪
(@Willodwis) reported
Morning @HSBC_UK are there issues with HSBC NET this morning. I seem to be missing transactions
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Yaaaa111
(@Yaaaa1112) reported
@HSBC_UK Absolute shocking NON EXISTENT customer service! I’ve been trying to talk to someone because of a glitch in the online banking guess what? 3 WHOLE DAYS no o w is replying on the phone after hours and hours and no one replies on a chat EVER! 3 WHOLE fkg DAYS
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Fabio Chirico
(@FabioChirico) reported
@HSBC_UK @HyunjinTurner yeah, that link then asks for the mobile app login key, guess what....
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Dan 🕺
(@DrNinjaMonkey) reported
@HSBC_UK hello. I've got a premiere master card. It says I'm earning points on my statement. I'm trying to use the Pay with rewards app, but after I enter my card number it just says "error - card is not eligible for PWR Mobile Enrollment". Any advice?