HSBC

Is HSBC down in Northwich, Cheshire West and Chester, England?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Northwich come from postal codes CW8.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Northwich, Cheshire West and Chester, England 02/07/2025 20:10

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent HSBC outage reports came from the following cities: Warrington and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Mobile App
United KingdomNorthwich Transactions
United KingdomWidnes Website
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App

Community Discussion

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HSBC Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • ViktoriaQuinn Miss.Viktoria.Quinn (@ViktoriaQuinn) reported from Manchester, England

    Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • BarnaliJames Barnali (@BarnaliJames) reported from Middlewich, England

    @HSBC_UK Hi is there an online banking outage again?

  • jojochinaski Jojo Chinaski aka Joanna Elizabeth Phillips (@jojochinaski) reported from Manchester, England

    The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x

  • thewendynewman The Wendy Newman (@thewendynewman) reported from Holmes Chapel, England

    @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • Mattyjay36 Matt Jones (@Mattyjay36) reported from Sale, England

    @HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Pollysymondson Polly Symondson (@Pollysymondson) reported

    @m_sherrington @HSBC_UK Glad you’re getting the door sorted. @HSBC_UK have been so bad, another 3 hours or being passed around and getting nowhere yet someone somewhere is sitting on money that is not theirs! Just an ounce of customer service and I’d be happy!

  • walshieD Danny Walsh (@walshieD) reported

    @HSBC_UK absolute shocking service by HSBC, been on the phone for 2.5 hours today to sort my company credit issues and also been trying to sort for last 5 weeks. All I keep getting is pushed from pillow to post. #shockingservice

  • cdnjanine Janine (@cdnjanine) reported

    @HSBC_UK It’s been over 3 weeks @HSBC_UK….. Initially I felt bad for my cynicism but it seems your complaints resolution process functions as well as your customer service. Completely validates my decision. #SorryNotSorry

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @HSBC_UK On the website it just says it’s not directly linked to the base rate? And it will review interest sometime? Didn’t say what accounts will be affected and by how much? Is it possible for you to tell me?

  • Carl__Poulton Carl (@Carl__Poulton) reported

    @HSBC_UK @HSBC can you contact me asap please. I'm a business customer been fighting for 4 weeks to get my money from my acct that was mistakenly closed. Nobody is helping and I've phoned many many times and been in Lichfield branch often. It's absolutely making me ill with worry

  • Jack_Rose_2210 Jack Rose (@Jack_Rose_2210) reported

    @HSBC_UK your app is a joke. I can’t log in. And you’re harassing me for £200 when your bank launders money for drug lords? Bit annoying tbh xox

  • Bongobroon Robbie Brown (@Bongobroon) reported

    @HSBC_UK Hi Chris thanks for your reply, I've sent the details through as requested. Your customer service team transferred her 6 times before hanging up. It is completely unacceptable, she's been on for 1.5hrs & its important information that we need quickly resolved. It's a basic query

  • HitsonSmashhits Smashy Hitson (@HitsonSmashhits) reported

    @HSBC_UK trying to logon to my app this AM and being forced to set a 6 digit pin code ( which I don’t want to do ) and can’t get into the app unless I do WTF?

  • AntonyPrint antony (@AntonyPrint) reported

    @HSBC_UK having a nightmare with your mortgage firm of oneils . Asking for information they have had since last December on the day the mortgage should be actioned . No answering phone calls . Almost impossible for me and my broker to get in touch with . Very poor

  • BurkeCarys Carys Burke (@BurkeCarys) reported

    @HSBC_UK - is the app not working? I haven’t been able to access my account all day