Is HSBC down in Northwich, Cheshire West and Chester, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Northwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Transactions (11%)
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Login (10%)
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Withdrawals (1%)
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent HSBC outage reports came from the following cities: Manchester and Frodsham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Frodsham |
Website | |
| Manchester |
Website | |
| Runcorn |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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The Wendy Newman
(@thewendynewman) reported
from
Holmes Chapel, England
@HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Matt Jones
(@Mattyjay36) reported
from
Sale, England
@HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Miss.Viktoria.Quinn
(@ViktoriaQuinn) reported
from
Manchester, England
Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!
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Barnali
(@BarnaliJames) reported
from
Middlewich, England
@HSBC_UK Hi is there an online banking outage again?
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Leader Music - Leader's American Pie
(@leader_music) reported
My previous account received no correspondence at all, just a cheque for the balance in the post. In the middle of a pandemic when banks were closed. Small biz accounts don't make enough cash for @HSBC_UK so they close them down.
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Mishal Shah
(@mish2485) reported
@HSBC_UK This is a first - called your customer service to pay off my credit card - their response : call your bank and ask them where to make the payment because you are not an HSBC credit card holder... Just a pointer ...might be worth teaching them how to take payments!
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Stefan Sevastru
(@sevastrus) reported
@HSBC_UK I spoke to 4 customer representatives who ALL tell me the money SHOULD be there but none could help. I was told that someone will call and explain where the mistake was. No calls yet..Plus, That is NOT what I want. I want the money back… @TheFCA
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Nicholas Johns 🇬🇧🏴🏴
(@johns_nicholas) reported
@timhawesuk @HSBC_UK That’s awful, ours is a snooker league, non profit making obviously, but on many occasions myself and other officers have been out of pocket personally
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Alison Jones
(@Jones2Alison) reported
@HSBC_UK The ability to keep contactless levels at £45 as many other banks are offering would be good - why are HSBC unable to provide a service so many others can?
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Scott Aaron
(@ScottAa73128131) reported
Any1 looking for a secure bank account give @HSBC_UK a go, just on the phone for over an hour and they still can’t work out why I can’t access my accounts. If they can’t no way anyone can…#securebanking #absoluterubbish
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Dean khan
(@Deankhan17) reported
@HSBC_UK @futurerust_ Hi, this just happened to me now with your ATM on the Kings Road at 20:20 pm tonight. Can I please have a customer service agent give me the authorisation code which will allow my bank to revert the transaction manually, otherwise I’ll have to wait for up to 7 days!
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Gavin
(@phatgav) reported
from
Nottinghamshire, England
@HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?
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Chomparani Ali
(@chomparani) reported
No way to make sure that my new card actually reaches me in Germany. Nice way to treat a customer of 21 years @HSBC_UK. I will be closing my account.
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Northern Folk
(@northern_folk) reported
@HSBC_UK @Jo_Jo_Jo_Jo_86 **** HSBC. They're Drug Money and Child Prostitution money launderers. Court proven. Only a schmuck would work for them.