HSBC

Is HSBC down in Northwich, Cheshire West and Chester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Northwich, Cheshire West and Chester, England 03/05/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (7%)

    Transfer (7%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent HSBC outage reports came from the following cities: Runcorn, Warrington and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Mobile App
United KingdomWarrington Mobile App
United KingdomNorthwich Transactions
United KingdomWidnes Website
United KingdomManchester Mobile App
United KingdomManchester Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • thewendynewman The Wendy Newman (@thewendynewman) reported from Holmes Chapel, England

    @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • jojochinaski Jojo Chinaski aka Joanna Elizabeth Phillips (@jojochinaski) reported from Manchester, England

    The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • Mattyjay36 Matt Jones (@Mattyjay36) reported from Sale, England

    @HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?

  • ViktoriaQuinn Miss.Viktoria.Quinn (@ViktoriaQuinn) reported from Manchester, England

    Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!

  • BarnaliJames Barnali (@BarnaliJames) reported from Middlewich, England

    @HSBC_UK Hi is there an online banking outage again?

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • phil_hubble phil hubble (@phil_hubble) reported

    @HSBC_UK Hello HSBC UK, I would just like to say you really have a rubbish service. Stop sending me emails that are impossible to answer or complete. It’s spam

  • AnaxasUK Richard Copley (@AnaxasUK) reported

    Trying to report a security concern on my bank account; no published numbers work; a number of circular processes that ask me to call the number I've called; turns out the bank is closed till Monday (even though it claims 24/7 service). How seriously are they taking it? #hsbc_uk

  • Vincent__Kraus Vincent Kraus (@Vincent__Kraus) reported

    @HSBC_UK @kg_beta Finally working for me after the update on the AppStore 🙏🏻🙏🏻🙏🏻

  • gezginavrat Gezginavrat (@gezginavrat) reported

    @HSBC_UK I resolved the issue by the grace of my patience and reading extensively on customer forums, here and on the app, trying every suggestion, none of which came from HSBC. Shamefull treatment of staff and customers by pushing a faulty product. I will make sure this goes to Ombudsma

  • SamuelJJack2 Lord Samuel J Jack II (@SamuelJJack2) reported

    @HSBC_UK @Cambridge_Uni Anything for white working class boys?

  • JulieTunks jack murphy (@JulieTunks) reported

    @HSBC_UK @Anthony66372214 Why at you only replying to tweets that are in support.

  • villa_anitab Anita (@villa_anitab) reported

    @HSBC_UK @Cambridge_Uni Please let's get it right.. There are poor kids from all ethnicities that need help to realise their potential.. How about helping all

  • HelenBob89 Helen Ensom (@HelenBob89) reported

    @HSBC_UK your online banking is not working. I can log in but when I try to do anything, even view my DDs it loads a system error page which says my details aren’t recognised. When will this be fixed?

  • danepark36 Dane Park (@danepark36) reported

    @firstdirecthelp Hey guys! Could you please update your app to support the new iOS 15 framework? It’s not working on any of my devices since the update… @HSBC_UK you also appear to have this issue since you’re the same ;)

  • djb8111 David Brown (@djb8111) reported

    @HSBC_UK @Cambridge_Uni Working class white boy? Tough.