HSBC

Is HSBC down in Northwich, Cheshire West and Chester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Northwich, Cheshire West and Chester, England 05/09/2025 00:25

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (17%)

    Website (17%)

  3. Login (14%)

    Login (14%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent HSBC outage reports came from the following cities: Manchester and Frodsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomFrodsham Website
United KingdomManchester Website
United KingdomRuncorn Mobile App
United KingdomWarrington Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • Mattyjay36 Matt Jones (@Mattyjay36) reported from Sale, England

    @HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • BarnaliJames Barnali (@BarnaliJames) reported from Middlewich, England

    @HSBC_UK Hi is there an online banking outage again?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • ViktoriaQuinn Miss.Viktoria.Quinn (@ViktoriaQuinn) reported from Manchester, England

    Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?

  • jojochinaski Jojo Chinaski aka Joanna Elizabeth Phillips (@jojochinaski) reported from Manchester, England

    The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x

  • thewendynewman The Wendy Newman (@thewendynewman) reported from Holmes Chapel, England

    @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • abbieclarke94 abbie clarke ;D (@abbieclarke94) reported

    @el_miguel @HSBC_UK Is your account working again? Mine is also coming up with an account suspended notification...

  • Hawkeye7015 Jane Hawkins (@Hawkeye7015) reported

    @HSBC_UK @Shelter I have been trying to get through to your service by phone for 1hr 30 minutes, my account has been totally hijacked.

  • jpsyndrome @jpsyndrome (@jpsyndrome) reported

    @HSBC_UK since yesterday the kinetic app said it needed updating and could not log in. Now it just locks out everytime even after a call to unlock it.

  • RugbyBenCohen Ben Cohen (@RugbyBenCohen) reported

    I have six outstanding complaints against @HSBC_UK and they currently take a minimum of eight weeks to reply. How is that going help with my current issue. Still no response!! #terribleservice #bullies

  • sm_upton Steve Upton (@sm_upton) reported

    @HSBC_UK Although the wait was slow, we were more upset with the poor service when actually speaking to someone. To add to the experience you have now sent her debit card to a branch 50 miles away from where we live despite agreeing on the call to send it to our address. Pathetic.

  • MHeise10 Matthew Heise (@MHeise10) reported

    @HSBC_UK @monzo just absolutely horrendous UX today. Spent hours trying to send money back to the US… considering you are both international banks not being able to do so smoothly and having poor customer service as well makes me a free agent - what banks are worth joining?

  • M2theU M2theD2theUTB (@M2theU) reported

    @HSBC_UK @Cambridge_Uni It’s about redressing the imbalance - can u just not support an initiative that helps? If u are bothered about white kids get out there & do something about it instead of sniping at someone who is. The class system holds kids back - so stop FN voting old Etonians into office! 🤦🏻

  • ASonishing A Sonishing (@ASonishing) reported

    @HSBC_UK @Cambridge_Uni WHITE working class boys are the most deprived.

  • LadyLydiaMorton Lydia green (@LadyLydiaMorton) reported

    So @HSBC_UK mobile business banking app is still not working after crashing yesterday…what’s going on?!

  • intimefree intime (@intimefree) reported

    @HSBC_UK @kg_beta It's time to improve man, HSBC is too slow on business development. Too slow, too stuck, too little development. Making it too poor, to Support anything really.