HSBC

Is HSBC down in Frodsham, Cheshire West and Chester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Frodsham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Frodsham, Cheshire West and Chester, England 12/13/2025 14:45

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Frodsham, England

Latest outage, problems and issue reports in Frodsham and nearby locations:

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • Ragga_muffinn Reggae Lover ❤💛💚 (@Ragga_muffinn) reported

    @HSBC_UK I don't have any other documents that are listed on the site. Can't speak a person that knows what they are doing. Everything is vague and unclear.Opening an account with hsbc uk is an exhausting and complicated process.

  • pauldavies76 Paul Davies (@pauldavies76) reported

    The first one I registered just gave me error message HK1 whenever I tried to log in. I called and they said to wait 7 days for it to work. I waited 7 days and it still didn't work. @HSBC_UK

  • thetalentguru Talent Scout ND&BPD🧠2x Covid & Cancer Survivor💉 (@thetalentguru) reported

    .@HSBC @HSBC_UK Mortified that in ur security measures when u put a block on an account if mail is returned. u DON'T INFORM client of BLOCK? Why can't u text/email?! I'm CANCER patient with subcriptions online as don't go out due to Covid. A subscription to meds didn't go thru.

  • pauldavies76 Paul Davies (@pauldavies76) reported

    @HSBC_UK It seems it falls outside the usual process flow so nobody knows how to deal with it. I need to be assigned a specific person with the technical ability to fix this. I'm sick of being passed around.

  • thetalentguru Talent Scout ND&BPD🧠2x Covid & Cancer Survivor💉 (@thetalentguru) reported

    @HSBC @HSBC_UK Mortified that in ur security measures when u put a block on an account if mail is returned. u DON'T INFORM client of BLOCK? Why can't u text/email?! I'm CANCER patient with subcriptions online as don't go out due to Covid. A subscription to meds didn't go thru.

  • pauldavies76 Paul Davies (@pauldavies76) reported

    @HSBC_UK They tell me because it's POA I have to go into the branch, but it's a technical issue so the people in the branch can't help me.

  • ToadsToasted Paul (@ToadsToasted) reported

    @HSBC_UK I closed my Help 2 Buy ISA on May 5th. I still haven't received my closure letter or statements despite the "within 5 days" promise. I've contact support multiple times and they don't care, "just wait". This incompetence is going to cost me my first house.

  • SeydaClover Seyda Clover (@SeydaClover) reported

    @HSBC_UK I can not find a way to email you my problem. I am currently abroad and my pin maker is not working so I can not access my accounts. Please help and let me know how I can access my accounts. Thanks

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.