Is HSBC down in Frodsham, Cheshire West and Chester, England?
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The latest reports from users having issues in Frodsham come from postal codes WA6.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Frodsham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Website (15%)
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Login (15%)
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Transactions (12%)
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Transfer (2%)
Live Outage Map Near Frodsham, Cheshire West and Chester, England
The most recent HSBC outage reports came from the following cities: Frodsham, St Helens, Chester and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Frodsham |
Website | |
| St Helens |
Mobile App | |
| Chester |
Mobile App | |
| Liverpool |
Mobile App | |
| Runcorn |
Mobile App | |
| Warrington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Frodsham, England
Latest outage, problems and issue reports in Frodsham and nearby locations:
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Chris Mellow
(@jcmellow) reported
from
Broughton and Bretton, Wales
@HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Andi
(@ArmitageAndi) reported
from
Roby, England
@BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Mike Kivi Ph.D.
(@mikekivi) reported
from
Chester, England
What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ten4
(@Ten4_) reported
@HSBC_UK Mobile banking down this morning it seems.🤔
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Jane Chan
(@JaneChanShukKin) reported
@HSBC_UK Really disappointing as a premier customer over 20 years, been wasting more than 2 hours in the telephone, getting nowhere for me. And can’t make any complaints through the telephone either. Very bad customer service experience, will definitely transfer to another bank.
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savethedoge_01
(@Savethedoge0) reported
@HSBC_UK • the official stamp of the bank should be on every page of the statement (and both sides if double-sided) can you please help me with this ?
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Andrew Elliott
(@Andrew_RElliott) reported
@HSBC_UK You haven't read my messages. You've sent an automated reply. This is poor customer service. I'm stranded abroad. I can't pop into a branch. Calling you will cost £3 per minute. Please do better to come up with a human solution.
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Forever Leeds
(@BattysRightHook) reported
@nathlufc @HSBC_UK I had one yesterday, they may catch some folk out and that’s the main problem
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lucy
(@lucy09624298) reported
@HSBC_UK Your customer service for credit card refund is shocking!! 4 months of constant calls, told it would take 48hrs to process... 4 weeks ago. Passed between departments. On hold for over an hour each time. Never able to get through to frauds team. Sick of it!
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FoolFighter
(@Crism_Ch) reported
@HSBC_UK HI! I have a Premier Account overseas and I saw at your website that that qualifies me for a Premier account in the UK. Can you give me a phone or email to contact you to open the account? I tried over the phone and your agents didn't know now how to... Thanks
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Sharon L
(@ShazzyLiu) reported
@HSBC_UK customer service is appalling on live chat on the app. Where can I make a complaint please? Hes just not reading what I’ve written. #stressed
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Ian Bradshaw
(@Ianbradshaw) reported
One advantage of @HSBC_UK awful customer service is that it leaves you plenty of time to google alternatives.
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Nick O Donnell
(@nickodonnell) reported
@HSBC_UK why after a year of CV19 does your phone service ask people only to call if *urgent* as you are responding to Covid . If leadership can commit to office plans .. what about customer support plans .. will they ever return. Best publish how you define *urgent * banking .