HSBC

Is HSBC down in Frodsham, Cheshire West and Chester, England?

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The latest reports from users having issues in Frodsham come from postal codes WA6.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Frodsham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Frodsham, Cheshire West and Chester, England 04/19/2025 08:30

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Frodsham, Cheshire West and Chester, England

The most recent HSBC outage reports came from the following cities: Frodsham, St Helens, Chester and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrodsham Website
United KingdomSt Helens Mobile App
United KingdomChester Mobile App
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomWarrington Mobile App

Community Discussion

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HSBC Issues Reports Near Frodsham, England

Latest outage, problems and issue reports in Frodsham and nearby locations:

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • mikekivi Mike Kivi Ph.D. (@mikekivi) reported from Chester, England

    What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • ArmitageAndi Andi (@ArmitageAndi) reported from Roby, England

    @BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ITtimmins Isaac Timmins (@ITtimmins) reported

    What even is the point of being a @HSBC_UK customer anymore when all they reward you with is a culling of their branch network making it harder for you to talk to a human and assess your money. Yet another one of my frequented branches is set to close on the 25th.

  • samihassan786 Sami Hassan (@samihassan786) reported

    Over 25 years with @HSBC_UK - first time awful experience - shambolic call waiting times, incompetent bank transfer team. No interdepartmental cohesion … pick the phone up and speak to one another! - #fedup #poorcustomerservice

  • YouveBeenKrayd You’veBeenKray’d (@YouveBeenKrayd) reported

    @HSBC_UK It’s in a BETA stage meaning it’s been tested. People have reported a problem with your app and you’ve done nothing to address the issues

  • stevemallen Steve Mallen (@stevemallen) reported

    @HSBC_UK I'm trying to use the app to pay a new payee but I'm getting 503. Is there a known issue and when can it be fixed?

  • CKablooie Phil Davis (@CKablooie) reported

    @HSBC_UK Why not provide service to your customers ? Just an idea !

  • RyanKing2612 Ryan King (@RyanKing2612) reported

    @HSBC_UK still cant access hsbc website via browser shambles of a bank need to move my products over to someone else asap

  • EllaMentry4 Ella Mentry (@EllaMentry4) reported

    @HSBC_UK @SpursOfficial @SpursWomen What about the banking crisis in China? Question: will UK customers face problems with accessing their account and money moving forward? Can you assure that UK customers aren’t going to face inconvenience due to conflicting responsibilities of HSBC?

  • NickyTruter Nick Truter (@NickyTruter) reported

    @HSBC_UK mobile banking app keeps crashing upon opening and I cannot generate sec code to login online. iPhone 13, latest software. Pls help!

  • rlmn42 Andy (@rlmn42) reported

    @HSBC_UK I mean, it hasn't. the last update to the app was on the 18th July 2022 and the problem still very much exists. I suggest you ask someone in IT to read the app store reviews.

  • UKGeocacher Lee 🌲 🚶 🍺 ⚽️ 🧭 🌶 (@UKGeocacher) reported

    @DangerPlayz2 @HSBC_UK Yes. Me. Customer for 20yrs just moved to Monzo. Just need access to manually move some DDs over and then the account can be closed. All down to this policy.