HSBC

Is HSBC down in Frodsham, Cheshire West and Chester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Frodsham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Frodsham, Cheshire West and Chester, England 05/30/2025 18:05

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (23%)

    Website (23%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Frodsham, Cheshire West and Chester, England

The most recent HSBC outage reports came from the following cities: Frodsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrodsham Website
United KingdomSt Helens Mobile App
United KingdomChester Mobile App
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomWarrington Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Frodsham, England

Latest outage, problems and issue reports in Frodsham and nearby locations:

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • clare_jeneson Clare Jeneson (@clare_jeneson) reported

    @HSBC_UK the app keeps saying connection error - are you having issues? Thanks

  • Gideon1188 Gideon (@Gideon1188) reported

    @brijamo @HSBC_UK I got mine back successfully through the help of #Ted_recovery on Instagram his legit and trusted. His whatapp contact +1(269) 261-0782

  • KSD0703 Katie Davis (@KSD0703) reported

    @HSBC @HSBC_UK and no call back or action taken. Start again tomorrow if I can find a few hours spare just to change some direct debits which you can no longer do online! Customer for 30 plus years, may need to look elsewhere

  • MissScamp Sheena Cameron (@MissScamp) reported

    @HSBC_UK Is there a problem with card reader for online payments? For a couple of weeks it won't verify payments, sometimes there's a message to say there's a technical issue which they're working to fix, usually it says incorrect information provided when it's always correct.

  • RayBarber21 BDR (@RayBarber21) reported

    @HSBC_UK hello, are there system problems with HSBCNet this am? I’m trying to make payments but it is slow and then times out. Service status page suggests there are no problems. But there seems to be.

  • TheBeeFarmer Dave Mc (@TheBeeFarmer) reported

    After an hour and a half of going round in circles with @HSBC_UK I am no nearer getting the support I need. I could nip to local branch..oh wait, they shut that down.

  • Scooterza75 Scott Davies (@Scooterza75) reported

    @beconstant @HSBC_UK Oh absolutely! A total NIGHTMARE trying to get their stupid statements into Excel. I trust you know about using Excel's Data, Get Data, From File, PDF option? But beware - it sometimes misses entire sections so you MUST compare totals of what was imported vs statement! Terrible.

  • TOrynski Tomasz Oryński (@TOrynski) reported

    So @HSBC_UK finally answered me and they admit they have cocked up but they do not intend to put things back in on track for me. They don't do that. They threw a few tens at me to apologize for their error and now I can bugger of, it's for me to sort it out.

  • drajt Adam 🇬🇧🇪🇺🇫🇷 🐧 🚴 (@drajt) reported

    I hate error message that don't say what's wrong, so it's impossible to know how to fix the problem. Looking at you @HSBC_UK ...

  • focal_business Focal Business Group (@focal_business) reported

    @HSBC_UK I can’t access my app/account after updating my phone due to new security settings & I’m not getting an option to generate a security code to access via PC. Please help!